Skilled trades have long been male-dominated, but more women are beginning to take on leadership roles, such as Michelle Glasson, owner of a Mister Sparky Electric in Levittown, Pennsylvania. She first became involved in home services through a family business and eventually developed a passion for building a strong team and supporting her community.

“My journey into the home services industry really started when I started dating my now-husband, who owned a small plumbing company, and discovered a passion for family business and entrepreneurship,” she said. “I’ve always been drawn to businesses that serve the community and provide real value to people’s everyday lives.”

As she became more involved in the business, Glasson learned every part of the operation. Daily responsibilities ranged from customer service to leadership and operations.

“Home services is one of those industries where the work you do genuinely matters,” she said. “When someone’s heat isn’t working or they have a plumbing emergency, you’re solving a real problem for them.”

Experience across the business eventually shaped her leadership approach and strengthened her commitment to developing employees and creating a supportive workplace.

Building a Strong Team Culture

Glasson believes that success in the skilled trades begins with the people behind the work. Creating an environment where employees feel valued and supported remains a central focus of her leadership.

“For me, it starts with culture,” she said. “We want our team members to feel like they are part of something bigger than just a job. They are a part of our family.”

Training and professional development play an important role in helping employees build long-term careers within the company. The team invests in initiatives that support professional growth and makes itself available outside of work when employees need personal support. Strong culture also reinforces accountability and professionalism in the field.

“Our technicians and staff represent our company in customers’ homes every day, so professionalism and trust are extremely important,” she said. “When people feel valued and supported, they tend to take ownership of their work and care deeply about the success of the business.”

Encouraging Women to Pursue Careers in the Trades

Glasson’s leadership experience has also reinforced her belief that women bring important strengths to business leadership roles.

“Women often bring a strong sense of communication, organization and emotional intelligence to leadership roles,” she said. “Those qualities are incredibly valuable when you’re managing teams, supporting employees and building relationships with customers.”

Her own experience entering a traditionally male-dominated industry was not always easy, but confidence and persistence helped her build credibility while growing the business.

“In the very beginning, it was both challenging and, for the most part, laughed at,” she said. “However, through the years it has proven to be incredibly rewarding.”

Glasson encourages women interested in the trades to believe in their abilities and not allow outdated perceptions to limit their career choices. Skilled trades careers offer meaningful opportunities for growth, stability and entrepreneurship.

“What started as an opportunity for my husband and I to grow the business that he already had quickly turned into a passion for creating a strong team, building a positive culture and providing reliable service to the community we serve,” Glasson said.

To find out more information on costs to buy this franchise, please visit https://1851franchise.com/mister-sparky-electric

Skilled trades have long been male-dominated, but more women are beginning to take on leadership roles, such as Michelle Glasson, owner of a Mister Sparky Electric in Levittown, Pennsylvania. She first became involved in home services through a family business and eventually developed a passion for building a strong team and supporting her community.

“My journey into the home services industry really started when I started dating my now-husband, who owned a small plumbing company, and discovered a passion for family business and entrepreneurship,” she said. “I’ve always been drawn to businesses that serve the community and provide real value to people’s everyday lives.”

As she became more involved in the business, Glasson learned every part of the operation. Daily responsibilities ranged from customer service to leadership and operations.

“Home services is one of those industries where the work you do genuinely matters,” she said. “When someone’s heat isn’t working or they have a plumbing emergency, you’re solving a real problem for them.”

Experience across the business eventually shaped her leadership approach and strengthened her commitment to developing employees and creating a supportive workplace.

Building a Strong Team Culture

Glasson believes that success in the skilled trades begins with the people behind the work. Creating an environment where employees feel valued and supported remains a central focus of her leadership.

“For me, it starts with culture,” she said. “We want our team members to feel like they are part of something bigger than just a job. They are a part of our family.”

Training and professional development play an important role in helping employees build long-term careers within the company. The team invests in initiatives that support professional growth and makes itself available outside of work when employees need personal support. Strong culture also reinforces accountability and professionalism in the field.

“Our technicians and staff represent our company in customers’ homes every day, so professionalism and trust are extremely important,” she said. “When people feel valued and supported, they tend to take ownership of their work and care deeply about the success of the business.”

Encouraging Women to Pursue Careers in the Trades

Glasson’s leadership experience has also reinforced her belief that women bring important strengths to business leadership roles.

“Women often bring a strong sense of communication, organization and emotional intelligence to leadership roles,” she said. “Those qualities are incredibly valuable when you’re managing teams, supporting employees and building relationships with customers.”

Her own experience entering a traditionally male-dominated industry was not always easy, but confidence and persistence helped her build credibility while growing the business.

“In the very beginning, it was both challenging and, for the most part, laughed at,” she said. “However, through the years it has proven to be incredibly rewarding.”

Glasson encourages women interested in the trades to believe in their abilities and not allow outdated perceptions to limit their career choices. Skilled trades careers offer meaningful opportunities for growth, stability and entrepreneurship.

“What started as an opportunity for my husband and I to grow the business that he already had quickly turned into a passion for creating a strong team, building a positive culture and providing reliable service to the community we serve,” Glasson said.

To find out more information on costs to buy this franchise, please visit https://1851franchise.com/mister-sparky-electric

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Victoria Campisi

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Victoria Campisi

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