Mosquito Hunters

Alicia Harkins has always been interested in customer service and business ownership. She initially worked in the restaurant industry and then was a kickboxing instructor with the iLoveKickboxing franchise, where she got to personally experience the franchising model. It interested her, so when her father-in-law John brought up the idea of buying a business together, she was on board.The two worked with a franchise broker, who showed them a few different industries and options, one of which was&nbsp;<a href="https://mosquitohuntersfranchise.com/?utm_source=1851franchise.com&utm_medium=article&utm_campaign=mosquito-hunters-franchisees-take-advantage-of-the-brands-semi-absentee-model-to-expand-family-run-business-2719124" target="_blank" rel="nofollow">Mosquito Hunters</a>, which now offers a semi-absentee business model. They signed on for two territories in Long Island, New York — Huntington and Smithtown in Suffolk County — in late 2019, and opened in early 2020 with the support and guidance from the Mosquito Hunters team. While John acted as the semi-absentee owner, Alicia was involved in the day-to-day business.“<a href="https://1851franchise.com/mosquitohunters">Mosquito Hunters</a> has fantastic support. They give you a lot of support compared to some of the other franchises, so it's great. The team we work with is fantastic,” said Harkins. “With the pandemic, we really picked the right business to get into given the rising demand in the home services segment. I felt very fortunate to find the right business model at the right time.”Their business ramped up quickly, as Long Island is a muggy and rainy region with many bodies of water. Mosquitos and ticks are a major problem there, so there is a need for pest management services in the area.“It's been moving so quickly,” said Harkins. “We had over 100 clients in our first year, and then the second year we doubled, so that was great. I hope we double again this year, and I want to hit 1,000 clients in the next few years.”That drive to grow their family-owned semi-absentee business is shared by Alicia’s cousin-in-law Andrew Triolo, who bought out shares from his uncle John and now runs the operation. Triolo, who has a background in engineering and owns a vending business, was intrigued by the family business, which his son previously worked for. Now, his role is to oversee the day-to-day operations as the business grows while Alicia manages the franchise overall.“Last year, my son, who's 18, worked for Mosquito Hunters. He used to come home and talk about it, and it piqued my interest. So I started looking into it,” said Triolo. “I couldn't be happier that I did.”Together, Harkins and Triolo are taking advantage of the semi-absentee model while working to cater to their two territories during what is sure to be a very busy season. Harkins said they are getting calls every day to sign up new customers. They are happy to provide the service to the area and rid properties of pesky insects.“One of the things I love is that the heart of the businesses is helping people enjoy one of their biggest investments in their life — their house. Letting them take advantage of their yard all the time makes it a nice business to be in,” Harkins said.&nbsp;&nbsp;“I like helping people and knowing that our business is doing a legit service for the neighborhood. It makes me feel good,” said Triolo. “And I like knowing that people enjoy the service and tell us we did a good job.”Mosquito Hunters’ corporate team said they are thrilled to have the Harkins-Triolo team operating the Long Island territories.&nbsp;Mosquito Hunters franchise development manager Ronald Ens said, “Customer service is a sort of dying art form. When our franchise owners go above and beyond with customer service like Alicia and Andrew do, it puts us in a position where we’re going to continue to outshine our competitors. Because we truly care, and we execute that through customer service.”The total investment necessary to open a Mosquito Hunters franchise ranges from $89,187-$116,187. For more information on franchising opportunities with Mosquito Hunters, visit&nbsp;<a href="https://mosquitohuntersfranchise.com/?utm_source=1851franchise.com&utm_medium=article&utm_campaign=mosquito-hunters-franchisees-take-advantage-of-the-brands-semi-absentee-model-to-expand-family-run-business-2719124" target="_blank" rel="nofollow">https://mosquitohuntersfranchise.com</a>.&nbsp;

Mosquito Hunters Franchisees Take Advantage of the Brand’s Semi-Absentee Model to Expand Family-Run Business

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Mosquito Hunters Long Island, started by father and daughter-in-law team John and Alicia Harkins in 2020, has recently signed on fellow relative Andrew Triolo to be a part of their venture.

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<a href="https://www.linkedin.com/in/jake-jones-a4726443/">Jake Jones</a>, a former corporate salesperson, spent about 20 years in the award recognition business before exploring opportunities to become his own boss. Though he initially considered brick-and-mortar brands, Jones found his way to the home services space and eventually got connected with the team at&nbsp;<a href="https://mosquitohuntersfranchise.com/?utm_source=1851franchise&amp;utm_medium=referral%20%20%20%20%20%20%20%20%20%20%20Elite%20Window%20Cleaning%202-minute%20drill">Pest Hunters-Mosquito Hunters-Humbug Holiday Lighting</a>, the over 140-unit pest control and holiday lighting franchise backed by&nbsp;<a href="https://happinest.com/">Happinest Brands</a>.“At the time, I knew nothing about franchises. I just knew I wanted to be my own boss, and given I’d been in the recognition industry for 20 years, I didn’t have any background on starting a business,” Jones said. “I had no education on accounting or marketing, so I needed a franchise to get me trained in both pest management and holiday lighting, as well as the how-tos of starting your own business.”Jones made sure he took the time to find the right fit before launching his business in July of 2025.<h2>Family Inspiration and Support</h2>While Jones’ corporate role was flexible in terms of his schedule and the option to work from home, he was no longer fulfilled by the work. When he was “no longer excited to get out of bed in the morning,” Jones knew it was time to look for another path.“My wife, Kelly, played a big role in this process,” he said. “Her dad was an entrepreneur, so she grew up in that lifestyle. She was very supportive through the transition from having a set salary to taking the leap of faith. She wanted to see me doing something I enjoyed.”With the encouragement of his wife and three daughters, Jones launched his&nbsp;<a href="https://1851franchise.com/mosquitohunters/info">Hunters-Humbug</a> business last summer, just in time to take advantage of a busy pest season and build a runway for a steady holiday lighting season, too.“The pest management got off to a quick start, then the lighting season was fast and furious for sure,” he said. “It started in October and November with sales and installations and continued through December and January with maintenance and take-downs.”<h2>Early Wins and Lessons Learned</h2>While business ownership was new to Jones, he was able to draw on his prior sales experience to serve as a foundation, of sorts, as he began to grow. The industry was new, but the practice of building relationships was not. His prior experience actually paid off nearly immediately, empowering Jones to sell services to a large country club in his area in his first week of sales.“I apply the relationship-driven approach to residential sales, too,” he said. “There is so much information available as you walk up to someone’s house. Maybe they have a Kansas City Chiefs flag, a motorcycle or animals out front. I’m always just trying to build the personal connection. I’m not trying to sell them on anything immediately. I’m introducing myself, explaining that I’m a small business owner and trying to break down some barriers to help them feel a bit more comfortable.”This approach has helped him make the most of&nbsp;<a href="https://1851franchise.com/mosquitohunters/hunters-humbug-franchise-success-year-round-launch-2729733">Hunters-Humbug’s three-in-one model</a>. While the recurring nature of the mosquito business helps stability, the ability to build strong relationships with clients and expand services from that point has opened the door for substantial business growth.Now, Jones is also passionate about the Pest Hunters facet of the business, noting that it allows for higher-level problem-solving and an opportunity to shine in an industry where many providers fall short.“The mosquito control is a huge part of the business, but, for me, pest management is the biggest piece of the pie,” he said. “A lot of times, people are intimidated by it, and there are a lot of pest control companies that don’t do a great job. The opportunity to complete those services at the level of quality we maintain is what really gets me excited. I just think there’s so much potential.”<h2>Jones’ Future With Hunters-Humbug: Growth Through the Franchise Model</h2>As he looks toward the future with the business, Jones is focused on scaling, and he feels confident to pursue this growth thanks to the backing of the franchise system.“One of the huge benefits of the franchise system is your peers,” Jones said. “I've got three guys who were in my training class, and I talk to them daily. We're all at the same point in our business journey having been live for about the same period of time, but there are also franchisees I can talk to that have been doing this for a long time. The amount of information they have is very valuable, and everyone’s willing to help everyone else out.”Armed with the operational playbook from Hunters-Humbug and the support from fellow franchisees, Jones is focused on expanding, hiring and training a team to focus on execution while he continues to focus on business development.“My plan for the year is, essentially, to sell and figure it out later,” he said. “I feel confident I have the tools available to figure it out, and I’m working to build a team to be out in the field so I can do more of what I enjoy, which is the growth of the company. As I look back on the first eight months of operations and how far I’ve come in such a short time, I feel this was one of the best decisions I’ve ever made. If I could do it over again, I would — in a second.”To find out more information on costs to buy this franchise, please visit&nbsp;<a href="https://1851franchise.com/mosquitohunters">https://1851franchise.com/mosquitohunters</a>. &nbsp;&nbsp;

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After about two decades in sales performance and award recognition programs, Jake Jones turned to the pest management and holiday lighting brand as a pathway to exit the corporate world.

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In the pest control industry, there is a wide range of skill sets, and a deep divide between “a guy with a sprayer” and a technical expert who understands how and why certain treatments work and the complex regulatory demands of the industry. For&nbsp;<a href="https://mosquitohuntersfranchise.com/">Pest Hunters-Mosquito Hunters-Humbug Holiday Lighting</a>, the three-in-one franchise backed by&nbsp;<a href="http://happinest.com">Happinest Brands</a>, having this knowledge at the leadership level and disseminating it among franchisees is foundational to its continued growth.Leading this effort is&nbsp;<a href="https://www.linkedin.com/in/miguel-diaz-34a19519">Miguel Diaz</a>, who serves as director of operations and brings decades of experience to the system. Not only has Diaz spent over 20 years learning the industry firsthand, but he has shown a steady commitment to professional development and is part of an elite group of experts recognized by the Entomological Society of America.<h2>The Rare ACE Credential</h2>For large pest management organizations, having an entomological expert on staff provides additional knowledge and expertise to support pest identification and other problem-solving needs. While Diaz did not go to school for entomology, he holds the Associate Certified Entomologist designation, a credential that requires years of frontline experience and ongoing demonstration of expertise. Even rarer is the&nbsp;<a href="https://entocert.org/awards/past_winners/ace-professional-award">ACE Professional Award</a>, which Diaz received in 2018.“The ACE Professional Award is presented to those who have demonstrated excellence in the industry and made significant contributions,” he said. “I’m one of only nine in the nation. How many pest control companies are there in the U.S., and how many of them have someone with an ACE Professional Award on board? For franchisees buying into the&nbsp;<a href="https://1851franchise.com/mosquitohunters/info">Hunters-Humbug</a> model, there is built-in support from someone who has been recognized as one of the best in the industry.”Over the course of his career, Diaz has translated his knowledge into state-approved continuing education courses, provided training sessions and remained engaged with leaders throughout the industry at large. Now, he’s able to leverage this expertise and prior teaching and training experience to elevate Hunters-Humbug owners and teams throughout the system as it continues growing.<h2>Further Professionalizing Hunters-Humbug’s Commercial Services</h2>As Hunters-Humbug continues to scale, Diaz is leveraging his knowledge to support franchisees in branching out to commercial services. In sectors like hospitality, warehousing and education, there are specific procedures and requirements necessary to meet widely accepted standards set forth by organizations like the&nbsp;<a href="https://aibinternational.com/">American Institute of Baking</a> or&nbsp;<a href="https://www.nsf.org/">National Sanitation Foundation</a> (NSF). Diaz’s background in auditing and prior experience with these agencies bridges the gap between Hunters-Humbug and major industries in need of service.“Pest control is in the background of almost every industry,” he said. “There’s nothing you buy on the consumer side that didn’t go through an auditing process to make sure it’s safe for consumers. You can’t sell to the public without being certified.”Beyond consumer goods, even industries like education and hospitality require specific pest management practices. For example, most schools have integrated pest management coordinators.“There are certain requirements that schools have for managing pests,” Diaz said. “We always start with the safest, least‑intensive options. If those don’t work, there’s a clear step‑by‑step process to move to something stronger, and that next step may need approval.”“These are the kinds of things you need to know to service these customers,” he continued. “All of these things are documented, and there are steps in place. These are the rules we have to follow for commercial accounts, and because I know them well, I can support our franchisees in navigating their commercial contracts properly.”<h2>The Three-In-One Edge</h2>Diaz joining the team was a crucial resource as the brand evolved from just mosquito-related services to pest, mosquito and holiday lighting. Adding pest control to the lineup transformed the brand into a powerhouse multi-service platform, drastically increasing the total addressable market for franchisees and supporting steady, year-round revenue streams.As Diaz’s leadership has bolstered franchisees’ growth in the commercial space, these successful commercial relationships have also expanded across services.During the 2025 holiday season, the Humbug Holiday Lighting arm brought in more revenue and added more commercial accounts. More businesses are looking for one reliable partner to handle both pest control and lighting, and Hunters-Humbug is positioned to deliver that.With precision, reliability and expertise front and center in all interactions, Hunters-Humbug franchisees deliver a service experience that builds trust and encourages clients to both explore additional service offerings and maintain a steady, ongoing relationship with the brand.“At the end of the day, it’s the education, the knowledge and the person doing the work that’s important in these relationships,” Diaz said. “As a franchise system, Hunters-Humbug is a locally owned company, but the owners and teams have the skill and expertise of a major national brand.”<h2>Building the Playbook for 2026 and Beyond</h2>Under Diaz’s leadership, the training program for new franchisees has been further built out to include both classroom education and immersive, hands-on experiences.“We have a full day of classroom education and a full day of on-site training where our owners are walking around with a flashlight, describing and using the equipment,” he said. “This hands-on approach ensures that, as our owners go throughout their days, they aren’t just looking for bugs. They’re looking for risks, entry points and other integrated pest management opportunities, and they’re also familiar with and able to describe how their tools work to a client who wants to understand the treatment plan.”As Hunters-Humbug continues to grow, Diaz will ensure franchisees have the tools and training necessary to exceed the “fly-by-night” perception that some clients have of the pest management industry and develop a relationship-based, science-backed business.To find out more information on costs to buy this franchise, please visit&nbsp;<a href="https://1851franchise.com/mosquitohunters">https://1851franchise.com/mosquitohunters</a>.&nbsp; &nbsp;

Photo of Miguel Diaz, Pest Hunters, Mosquito Hunters, Humbug Holiday Lighting

With decades of experience and the esteemed Associate Certified Entomologist designation, Diaz brings deep knowledge to the Hunters-Humbug franchise system, empowering its next phase of growth.

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Mosquito Hunters Franchisees Take Advantage of the Brand’s Semi-Absentee Model to Expand Family-Run Business

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