Mosquito Hunters

Alicia Harkins has always been interested in customer service and business ownership. She initially worked in the restaurant industry and then was a kickboxing instructor with the iLoveKickboxing franchise, where she got to personally experience the franchising model. It interested her, so when her father-in-law John brought up the idea of buying a business together, she was on board.The two worked with a franchise broker, who showed them a few different industries and options, one of which was&nbsp;<a href="https://mosquitohuntersfranchise.com/?utm_source=1851franchise.com&utm_medium=article&utm_campaign=mosquito-hunters-franchisees-take-advantage-of-the-brands-semi-absentee-model-to-expand-family-run-business-2719124" target="_blank" rel="nofollow">Mosquito Hunters</a>, which now offers a semi-absentee business model. They signed on for two territories in Long Island, New York — Huntington and Smithtown in Suffolk County — in late 2019, and opened in early 2020 with the support and guidance from the Mosquito Hunters team. While John acted as the semi-absentee owner, Alicia was involved in the day-to-day business.“<a href="https://1851franchise.com/mosquitohunters">Mosquito Hunters</a> has fantastic support. They give you a lot of support compared to some of the other franchises, so it's great. The team we work with is fantastic,” said Harkins. “With the pandemic, we really picked the right business to get into given the rising demand in the home services segment. I felt very fortunate to find the right business model at the right time.”Their business ramped up quickly, as Long Island is a muggy and rainy region with many bodies of water. Mosquitos and ticks are a major problem there, so there is a need for pest management services in the area.“It's been moving so quickly,” said Harkins. “We had over 100 clients in our first year, and then the second year we doubled, so that was great. I hope we double again this year, and I want to hit 1,000 clients in the next few years.”That drive to grow their family-owned semi-absentee business is shared by Alicia’s cousin-in-law Andrew Triolo, who bought out shares from his uncle John and now runs the operation. Triolo, who has a background in engineering and owns a vending business, was intrigued by the family business, which his son previously worked for. Now, his role is to oversee the day-to-day operations as the business grows while Alicia manages the franchise overall.“Last year, my son, who's 18, worked for Mosquito Hunters. He used to come home and talk about it, and it piqued my interest. So I started looking into it,” said Triolo. “I couldn't be happier that I did.”Together, Harkins and Triolo are taking advantage of the semi-absentee model while working to cater to their two territories during what is sure to be a very busy season. Harkins said they are getting calls every day to sign up new customers. They are happy to provide the service to the area and rid properties of pesky insects.“One of the things I love is that the heart of the businesses is helping people enjoy one of their biggest investments in their life — their house. Letting them take advantage of their yard all the time makes it a nice business to be in,” Harkins said.&nbsp;&nbsp;“I like helping people and knowing that our business is doing a legit service for the neighborhood. It makes me feel good,” said Triolo. “And I like knowing that people enjoy the service and tell us we did a good job.”Mosquito Hunters’ corporate team said they are thrilled to have the Harkins-Triolo team operating the Long Island territories.&nbsp;Mosquito Hunters franchise development manager Ronald Ens said, “Customer service is a sort of dying art form. When our franchise owners go above and beyond with customer service like Alicia and Andrew do, it puts us in a position where we’re going to continue to outshine our competitors. Because we truly care, and we execute that through customer service.”The total investment necessary to open a Mosquito Hunters franchise ranges from $89,187-$116,187. For more information on franchising opportunities with Mosquito Hunters, visit&nbsp;<a href="https://mosquitohuntersfranchise.com/?utm_source=1851franchise.com&utm_medium=article&utm_campaign=mosquito-hunters-franchisees-take-advantage-of-the-brands-semi-absentee-model-to-expand-family-run-business-2719124" target="_blank" rel="nofollow">https://mosquitohuntersfranchise.com</a>.&nbsp;

Mosquito Hunters Franchisees Take Advantage of the Brand’s Semi-Absentee Model to Expand Family-Run Business

1851 Franchise

Mosquito Hunters Long Island, started by father and daughter-in-law team John and Alicia Harkins in 2020, has recently signed on fellow relative Andrew Triolo to be a part of their venture.

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Following a decades-long corporate career in global sourcing and green energy,&nbsp;<a href="https://www.linkedin.com/in/gina-lopez-48a785377/">Gina Lopez</a> began considering a pivot. She wanted financial freedom, but having risen to the leadership level, any corporate career move would likely require relocation, and she was determined to stay in Greenville, South Carolina. So, she turned to franchising.“What really triggered us to look at business ownership was that we wanted to have more control over our destiny from a financial perspective,” she said. “I had learned quite a bit about scaling businesses, making and keeping them profitable, even in tumultuous times, so I felt like I had the skills I needed to do it on a smaller business scale.”After connecting with&nbsp;<a href="https://happinest.com/">Happinest Brands</a>, the parent company of&nbsp;<a href="https://mosquitohuntersfranchise.com/">Pest Hunters-Mosquito&nbsp;</a><a href="https://humbugholidaylighting.com/">Hunters-Humbug Holiday Lighting</a>, Lopez completed a thorough due diligence process before deciding to bring&nbsp;<a href="https://1851franchise.com/mosquitohunters/info">Hunters-Humbug</a> to her community.“We spent several months having conversations, going through due diligence — all those things,” she said. “I really liked that Happinest had a growth objective. They intended to continue to expand their brands and service offerings, so I felt like it was a good place to land.”“At&nbsp;<a href="https://happinest.com/">Happinest Brands</a>, we combine decades of franchise expertise with a commitment to continuous innovation,” said&nbsp;<a href="https://www.linkedin.com/in/ericmartinfranchisedevelopment/">Eric Martin</a>, senior vice president of franchise development. “By leveraging technology, automation and data-driven systems, we’re helping franchisees operate more efficiently, improve customer experiences and scale smarter — while still maintaining the personal, community-focused service that defines our brands.”Since launching, Lopez has leaned into this growth objective as a part of the larger Happinest system and within her own business, embracing new technologies, staffing strategically and taking advantage of opportunities for additional visibility where possible.<h2>Leveraging AI and Automation</h2>As she has grown, Lopez has taken a strategic look at where technology can step in, as well as where it absolutely shouldn’t. By staying on the cutting edge of technology, Lopez learned early on that there were tools available to help her clear the all-too-common hurdle of working&nbsp;in the business rather than&nbsp;on it.By considering where technology can augment the business and team’s performance, rather than replacing the people themselves, Lopez has established a cost-efficient operating model for today and set the stage for long-term scalability within the business.“I’ve leaned into automation quite a bit,” she said. “It’s a pretty good substitute for adding people for about 80% of cases. And it’s kind of a natural evolution for a business like this to integrate some of these things because it’s really how people are used to behaving now… They’re no longer making phone calls; they’re sending inquiries online. They’re used to chatbots.”As the technology develops, Lopez is also keeping a close eye on the data it yields, using it to make smart decisions for the business.For example, she built an AI agent that can generate 90-day cash flow forecasts and acquisition plans. She performs detailed return-on-investment analysis on additional fleet vehicles at specific revenue points to ensure her expansion is backed by real data.“Business is a combination of taking your own knowledge and leveraging AI, and some of that is just a gut check,” she said. “For me, the AI analysis is typically confirmation of what I was thinking anyway, but with real numbers and a tangible business plan that I can look at and say, ‘Okay, am I executing to this?’”While the tools and technology have been key to her success, Lopez’s commitment to the human element remains an important part of her strategy.<h2>Prioritizing Connections, Locally and Nationally</h2>Having created a strong baseline with the Hunters-Humbug system and her own technology integration, Lopez has been able to focus even more closely on the interpersonal aspects of the business. From networking locally to contributing to a&nbsp;<a href="https://www.bhg.com/home-checkup-after-winter-11931911">Better Homes &amp; Gardens article</a>, Lopez keeps her focus on the visibility and relationships that will drive the business.“Leaning into networking and becoming an active member of the community has been so valuable for me,” she said. “Having worked in corporate America, my network was global, but this is a different network now. I’m really leaning into different business networking groups and fellow business owners to find opportunities to increase my sphere of opportunity. As the owner, you’re the face of the business, and you have to build a reputation through relationships.”As she looks toward the future, Lopez is leveraging the three-pillar revenue model that includes mosquito control, pest control and holiday lighting. With a blend of AI-driven efficiency and a real commitment to her Greenville community, Lopez is building her business and securing her family’s future.To find out more information on costs to buy this franchise, please visit <a href="https://1851franchise.com/mosquitohunters.">https://1851franchise.com/mosquitohunters.</a>&nbsp;

Photo of Pest Hunters-Mosquito Hunters-Humbug Holiday Lighting Gina Lopez

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<a href="https://mosquitohuntersfranchise.com/?utm_source=1851franchise&amp;utm_medium=referral%20%20%20%20%20%20%20%20%20%20%20Elite%20Window%20Cleaning%202-minute%20drill">Pest Hunters-Mosquito Hunters-Humbug Holiday Lighting</a>, the 140-unit pest management and holiday lighting franchise, continues to grow both in footprint and infrastructure, now with the addition of industry veteran&nbsp;<a href="https://www.linkedin.com/in/courtka">Court Aiken</a> as its new brand president. With 24 years of experience in the franchise industry, including time spent with Cold Stone Creamery, Dunkin’, Clockwork Home Services/Direct Energy, Neighborly and Threshold Brands, Aiken has experience in operations, mergers and acquisitions, compliance, customer service, finance, and brand leadership. Now, in his new role with&nbsp;<a href="https://1851franchise.com/mosquitohunters/info">Hunters-Humbug</a>, Aiken will work alongside both franchise owners in the system and members of the&nbsp;<a href="https://happinest.com/">Happinest Brands</a> leadership team to propel the future success of the Hunters-Humbug brand.While Aiken sees clear business potential in the Hunters-Humbug model, much of what drove him to join the team was less tangible. In addition to a scalable business, Aiken sees clear value in the leadership team's approach. This alignment was a key contributor to his choice to join and will continue to inform how he steers the network as everyone throughout it pursues healthy, impactful growth.“I very quickly identified the love and dedication that everyone at Happinest shares for their brands, and it’s not just siloed into the brands that a single person might work for,” Aiken said. “It truly is a cross-functional team where everyone helps each other. The passion is palpable. One of the things that struck me very early on was that the development team at Happinest maintains their relationships with the people they’re bringing into these brands long after the ink is dry on the franchise agreement. The strength and power of these relationships is truly unique, and I’m excited to be a part of an amazing team that focuses on this aspect of the business.”<h2>Aiken’s Vision for Hunters-Humbug’s Long-Term Growth</h2>Aiken joins the Hunters-Humbug team at a unique inflection point. After&nbsp;<a href="https://1851franchise.com/mosquitohunters/mosquito-hunters-three-in-one-franchise-model-2729107">officially rolling out its three-in-one model</a> last spring, Hunters-Humbug has significantly expanded the revenue potential for its franchisees and opened the door to even stronger long-term growth.“I truly believe in and endorse the idea of us not just being a mosquito control or abatement company but moving into the pest control space,” Aiken said. “The mosquito control space has become crowded both with other franchises and mom-and-pop operations — even lawn care companies have jumped in with both feet. Branching out to pest control allows us to differentiate ourselves, and adding holiday lighting only compounds the impact even further.”With this in mind, Aiken is embracing a franchisee-first leadership approach, prioritizing the support, resources and additional innovations that will propel growth. While Hunters-Humbug was built on a foundation of mosquito control, the addition of pest control was a big step, and the brand has now positioned franchisees to enter the lighting world with both holiday lighting services and the potential to provide permanent lighting solutions.“My vision is for Hunters-Humbug to be the leader in this space,” he said. “And it’s not just one space. I really look at our market as two spaces. We’re a pest control franchise, and we’re also a lighting franchise. And the team and I are incredibly well-positioned to take us to the next level in both industries.”<h2>Driving the Next Generation of Hunters-Humbug With Collaborative, Hands-on Leadership</h2>Reflecting on his career to this point, Aiken says one of the best pieces of advice he has received is to “listen first, talk later.”“When I was younger and trying to establish myself, I always wanted to be the smartest person in the room and make sure people knew it, but I’ve learned that I learn much more from the people around me than I could ever hope to know on my own,” he said. “This has taught me to be methodical… to make sure I’ve truly processed what people are saying before giving a deliberate and measured response."As Aiken steps into his new role, he carries this lesson with him, making a concerted effort to prioritize a collaborative approach and work alongside the Hunters-Humbug owners who have “boots on the ground” each day. By hearing what they have to say and not just falling back on default rules, Aiken will support and empower owners in the ways they actually need, driving success at both the unit-level and system-wide.“I’m not the kind of person who likes to sit behind the computer and tell people to do things because I think they’re the right things,” he said. “The beauty of Hunters-Humbug is that I’ve joined a team that shares that vision. When we’re making decisions for the Hunters-Humbug brand and for the franchisees, we’re asking for feedback. We’re looking to franchisees to give us their opinions.”&nbsp;“And as much as I love the franchisees, I love the technicians even more because they’re often the ones actually doing the work; they’re the ones who have to live with the decisions that we make,” he continued. “Getting out and spending time in the field with the owners and their techs is incredibly important to me. I’m a very hands-on leader.”With Aiken at the helm, Hunters-Humbug is poised to enter its next phase, balancing aggressive market expansion with a deep, personal understanding of the franchisee experience. Combining his decades of corporate expertise with the practical lessons he learned as a franchise owner himself, Aiken is charging toward the future with a high-powered, multi-service model that remains rooted in the success of the people behind it.&nbsp;To find out more information on costs to buy this franchise, please visit&nbsp;<a href="https://1851franchise.com/mosquitohunters">https://1851franchise.com/mosquitohunters</a>.&nbsp;

Photo of Pest Hunters-Mosquito Hunters-Humbug Holiday Lighting president Court Aiken

Aiken, who brings over two decades of franchise experience and a deep passion for franchisee relationships and support, will lead the brand’s next major growth phase.

Mosquito Hunters Franchisees Take Advantage of the Brand’s Semi-Absentee Model to Expand Family-Run Business

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