Pet Wants

<a href="https://petwantsfranchise.com/?utm_source=1851franchise.com&utm_medium=article&utm_campaign=pet-wants-adds-grooming-and-retail-leaders-to-expand-franchisee-support-2732299" target="_blank" rel="nofollow">Pet Wants</a>, the fast-growing pet wellness franchise, made two new hires to further its mission of simplifying pet nutrition and wellness for pet parents through the support of its franchise owners. The hires include&nbsp;<a href="http://linkedin.com/in/brittneyvalle?utm_source=1851franchise.com&utm_medium=article&utm_campaign=pet-wants-adds-grooming-and-retail-leaders-to-expand-franchisee-support-2732299" target="_blank" rel="nofollow">Brittney Valle</a> as director of grooming and&nbsp;<a href="http://linkedin.com/in/chapmanpetwants?utm_source=1851franchise.com&utm_medium=article&utm_campaign=pet-wants-adds-grooming-and-retail-leaders-to-expand-franchisee-support-2732299" target="_blank" rel="nofollow">Carrie Chapman&nbsp;</a>as director of retail operations. Valle is a nationally certified master groomer with 15 years of experience. Chapman is a former Pet Wants franchisee and 20-year Target retail veteran.“I’ve trained hundreds of groomers and I was in charge of the continuing education for groomers as well,” Valle said. “I have traveled nationally, teaching seminars, and in my last position, I helped grow one salon with two employees to seven salons across two states with over 60 employees.”&nbsp;<h2>Brittney Valle: Director of Grooming</h2>Valle has been in the dog industry her whole life. Growing up, her parents owned boarding kennels and grooming salons. She has been a nationally certified master groomer for 15 years, which includes work in competitive grooming.When she saw the Pet Wants job posting, it married two of her personal passions: grooming and dog wellness. She appreciated that Pet Wants’ mission is focused on the health and wellness of pets, and recognized that the position could help influence more groomers and more pets.&nbsp;Her day-to-day role will be split between working with the franchisees who currently offer grooming to support their operations and strategic planning for the future of grooming services.&nbsp;“One of the things that I'm really excited about is putting together an operations manual for the grooming salons,” Valle said. “It will include booking, scheduling, how long the pets should be in our care, preferred products to use based on my knowledge of coat and skin health — things like that. Really just helping the franchises understand that part of their business that a lot of people don't understand.”Year one priorities also include partnering with marketing to encourage more franchisees to add grooming services and to position grooming as a national offering.“The ones that I've had the opportunity to work with so far have been so open and coachable and excited to learn,” Valle said. “And for me, I'm really grateful because it's a unique opportunity for someone who's a subject matter expert like me to come in and have so many people just willing to absorb all the information I can give them. I'm passionate about helping them with their businesses.”<h2>Carrie Chapman: Director of Retail Operations</h2>Chapman’s retail career began at Target, where she started as a team member and spent 20 years moving through store, district and multi-state leadership roles. By the end of her time there, she oversaw 62 stores across five states and helped lead one of the largest remodel projects in the company’s history, which added food sections to roughly 800 stores.In 2016, Chapman and her husband decided to open a Pet Wants franchise, the first in Minnesota. They have been franchisees over the last 10 years and Chapman has been on the franchise advisory council as well, serving as the chair for the last three years. Although the couple is in the process of selling that location, Chapman wasn’t ready to be done with Pet Wants quite yet.&nbsp;“I love the brand,” she said. “I love helping pet parents. It's probably one of the most rewarding things I've done. The customer interactions you get, as far as when you help people, it's kind of life-changing. They come to you and tell you their story about how you changed their life.”&nbsp;Because Chapman wanted to stay part of Pet Wants, the director of retail operations role was the perfect way to do so, combining her strong retail background with her love for the brand. Chapman understands all components of retail, from customer profiles and revenue streams to differences between e-commerce and physical locations, and even event strategy.&nbsp;“I love helping owners think about it in a different way, what else can they be doing to drive their business?” she said. “And at the end of the day, how can they help their customers and help more pet parents make great decisions about the long-term health of their pets and their longevity? It’s all full circle. We get to make more money as a business owner, but then there’s the reward of what we're doing every single day and helping people.”Right now, Chapman’s position is focused on everything related to retail storefronts. This includes store layouts, fixtures and what a customer sees when they first walk in the door. She will help franchisees with educating customers about all the resources Pet Wants offers for pet health. She is also focused on training for franchisees.&nbsp;“I think we have an opportunity to bring the knowledge that we've learned along the way into a retail training environment,” Chapman said. “So, when an owner signs on and they're a mobile entity, and they're out working in their community and doing events, how do they set up their booth in the best way, for example.”<h2>How These New Hires Will Strengthen the Pet Wants Brand</h2>By bringing Brittney Valle and Carrie Chapman onto the team, Pet Wants is adding more direct support in two important areas of the business: grooming and retail. Their experience provides franchise owners with practical guidance for their day-to-day operations.Ready to build a business rooted in purpose, passion and pet health and wellness? Visit&nbsp;<a href="https://1851franchise.com/petwants/info">https://1851franchise.com/petwants/info</a> to learn more about franchising with Pet Wants.

Pet Wants Adds Grooming and Retail Leaders to Expand Franchisee Support

Pet Wants Expands Team With Grooming and Retail Leaders

1851 Franchise

A former Target retail leader and a nationally certified master groomer are joining Pet Wants to help strengthen retail operations, grooming support, and franchisee training.

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<a href="https://petwantsfranchise.com/">Pet Wants</a>, the fast-growing pet wellness franchise, made two new hires to further its mission of simplifying pet nutrition and wellness for pet parents through the support of its franchise owners. The hires include&nbsp;<a href="http://linkedin.com/in/brittneyvalle">Brittney Valle</a> as director of grooming and&nbsp;<a href="http://linkedin.com/in/chapmanpetwants">Carrie Chapman&nbsp;</a>as director of retail operations. Valle is a nationally certified master groomer with 15 years of experience. Chapman is a former Pet Wants franchisee and 20-year Target retail veteran.“I’ve trained hundreds of groomers and I was in charge of the continuing education for groomers as well,” Valle said. “I have traveled nationally, teaching seminars, and in my last position, I helped grow one salon with two employees to seven salons across two states with over 60 employees.”&nbsp;<h2>Brittney Valle: Director of Grooming</h2>Valle has been in the dog industry her whole life. Growing up, her parents owned boarding kennels and grooming salons. She has been a nationally certified master groomer for 15 years, which includes work in competitive grooming.When she saw the Pet Wants job posting, it married two of her personal passions: grooming and dog wellness. She appreciated that Pet Wants’ mission is focused on the health and wellness of pets, and recognized that the position could help influence more groomers and more pets.&nbsp;Her day-to-day role will be split between working with the franchisees who currently offer grooming to support their operations and strategic planning for the future of grooming services.&nbsp;“One of the things that I'm really excited about is putting together an operations manual for the grooming salons,” Valle said. “It will include booking, scheduling, how long the pets should be in our care, preferred products to use based on my knowledge of coat and skin health — things like that. Really just helping the franchises understand that part of their business that a lot of people don't understand.”Year one priorities also include partnering with marketing to encourage more franchisees to add grooming services and to position grooming as a national offering.“The ones that I've had the opportunity to work with so far have been so open and coachable and excited to learn,” Valle said. “And for me, I'm really grateful because it's a unique opportunity for someone who's a subject matter expert like me to come in and have so many people just willing to absorb all the information I can give them. I'm passionate about helping them with their businesses.”<h2>Carrie Chapman: Director of Retail Operations</h2>Chapman’s retail career began at Target, where she started as a team member and spent 20 years moving through store, district and multi-state leadership roles. By the end of her time there, she oversaw 62 stores across five states and helped lead one of the largest remodel projects in the company’s history, which added food sections to roughly 800 stores.In 2016, Chapman and her husband decided to open a Pet Wants franchise, the first in Minnesota. They have been franchisees over the last 10 years and Chapman has been on the franchise advisory council as well, serving as the chair for the last three years. Although the couple is in the process of selling that location, Chapman wasn’t ready to be done with Pet Wants quite yet.&nbsp;“I love the brand,” she said. “I love helping pet parents. It's probably one of the most rewarding things I've done. The customer interactions you get, as far as when you help people, it's kind of life-changing. They come to you and tell you their story about how you changed their life.”&nbsp;Because Chapman wanted to stay part of Pet Wants, the director of retail operations role was the perfect way to do so, combining her strong retail background with her love for the brand. Chapman understands all components of retail, from customer profiles and revenue streams to differences between e-commerce and physical locations, and even event strategy.&nbsp;“I love helping owners think about it in a different way, what else can they be doing to drive their business?” she said. “And at the end of the day, how can they help their customers and help more pet parents make great decisions about the long-term health of their pets and their longevity? It’s all full circle. We get to make more money as a business owner, but then there’s the reward of what we're doing every single day and helping people.”Right now, Chapman’s position is focused on everything related to retail storefronts. This includes store layouts, fixtures and what a customer sees when they first walk in the door. She will help franchisees with educating customers about all the resources Pet Wants offers for pet health. She is also focused on training for franchisees.&nbsp;“I think we have an opportunity to bring the knowledge that we've learned along the way into a retail training environment,” Chapman said. “So, when an owner signs on and they're a mobile entity, and they're out working in their community and doing events, how do they set up their booth in the best way, for example.”<h2>How These New Hires Will Strengthen the Pet Wants Brand</h2>By bringing Brittney Valle and Carrie Chapman onto the team, Pet Wants is adding more direct support in two important areas of the business: grooming and retail. Their experience provides franchise owners with practical guidance for their day-to-day operations.Ready to build a business rooted in purpose, passion and pet health and wellness? Visit&nbsp;<a href="https://1851franchise.com/petwants/info">https://1851franchise.com/petwants/info</a> to learn more about franchising with Pet Wants.

Pet Wants Franchise Costs, Fees, Profit and Data for 2026

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Owning a business in the pet industry can be both rewarding and demanding. For franchisees with&nbsp;<a href="https://petwantsfranchise.com/">Pet Wants</a>, the fast-growing pet wellness franchise, success comes from a combination of purpose, partnership and persistence.The brand’s mission of providing fresh, high-quality nutrition for pets attracts owners who genuinely care about the animals and families they serve. But passion alone isn’t enough.&nbsp;<a href="https://1851franchise.com/petwants/info">Pet Wants</a> franchisees also benefit from an extensive support system and a business model that rewards those who commit to learning, growing and working hard in their communities.For Pet Wants franchisee&nbsp;<a href="https://www.linkedin.com/in/valerie-steinmetz-16ba16254/">Valerie Steinmetz</a>, for example, those three ingredients have been essential to building her business.<h2>Passion for Pets and Their Health</h2>Many Pet Wants franchisees first discover the brand as pet owners searching for better nutrition options for their own animals. That personal connection often becomes the spark that leads them to entrepreneurship.For Steinmetz, the journey began when her own dog developed health issues. “She was five years old and started getting allergies,” she said. “The more research I did on what could be causing it and what we could do to help her, the more it pointed to food and nutrition.”As she dug deeper into the pet food industry, Steinmetz found the experience frustrating. That search eventually led her to Pet Wants and its franchise opportunity — a concept that immediately resonated with her.“I loved what the brand was about – from the products and high standards for pet wellness to the owners’ community involvement and local presence,” Steinmetz said. “It checked a lot of boxes for me.”Today, that personal passion still drives her business. Steinmetz says the most successful Pet Wants owners are those who&nbsp;<a href="https://1851franchise.com/petwants/pet-wants-as-a-lifestyle-brand-building-a-franchise-around-pet-health-wellness-2730102">genuinely care about helping pets live healthier lives</a>.“You have to have that passion for pets and animals,” she said. “Our clientele's pets are family members. Most Pet Wants owners really have that passion for what they are doing.”That authenticity matters to customers — especially those who are looking for solutions to their pets’ health challenges. “Our passion stems from our own personal experience with our dog,” Steinmetz said. “It’s nice to be able to help pet parents because we’ve been there ourselves."<h2>A Support System Built for Growth</h2>While passion provides the motivation, franchise success also depends on having the right support structure behind the scenes.<a href="https://1851franchise.com/petwants/new-to-franchising-heres-why-pet-wants-is-a-great-place-to-start-2729060">Pet Wants provides franchisees with comprehensive training, ongoing coaching and a collaborative network of fellow owners</a>. New franchisees begin with onboarding support and training focused on pet nutrition, marketing and business operations. From there, they continue working closely with franchise business coaches and the brand’s marketing and operations teams.That level of support allows franchisees to focus on building relationships with customers and growing their local presence.<a href="https://1851franchise.com/petwants/is-a-storefront-required-how-pet-wants-gives-owners-flexibility-and-a-smarter-route-to-revenue-2731546">The brand’s unique two-phase model</a> also helps owners get started quickly. Franchisees typically begin by operating a mobile store, selling at community events such as farmers markets and pet-focused events. This allows them to build brand awareness and develop a customer base even before opening a brick-and-mortar location.Steinmetz followed a similar path when launching her business. “We started the business in November of 2022 and opened in April 2023,” she said. “We were only mobile for about five months.”Although the mobile model helped introduce the brand locally, Steinmetz and her husband knew they wanted to open a storefront as soon as possible. “We were the first franchisee required to have a store open within a year,” she said. “We knew that was the path we wanted to go. Opening a store made a big difference for us because we could tell people where we were located. It gave us some more validity.”<h2>Hard Work, Consistency and a Willingness to Learn</h2>Even with passion and support, building a successful franchise still requires dedication and a willingness to put in the work. For Steinmetz, one of the biggest lessons she has learned is the importance of consistency.“It’s hard to get started, but you have to show up every day,” she said. “You can’t close early just because no one is there. You have to be there for people when they need you.”Reliability builds trust with customers, especially in a&nbsp;<a href="https://1851franchise.com/petwants/franchise-with-community-at-its-core-pet-wants-local-focus-drives-purpose-and-impact-2729102">community-focused retail environment</a> where relationships matter. “People’s time is valuable,” she said. “You have to respect that and make it as easy as possible for them to shop with you.”Continuous learning is another key part of the process. Steinmetz says listening closely to customers has helped shape the way she runs her store. And because Pet Wants operates as an education-focused pet business, understanding customers’ needs can also drive referrals and long-term growth.“We are a solutions-based business,” Steinmetz said. “We’re trying to give customers another option and provide a solution for people whose dogs may have something like a sensitive stomach or skin issues. If you stay true to that and bring in products that help people, the word spreads.”<h2>Building a Business With Purpose</h2>By combining passion for pets, strong franchisor support and the willingness to work hard and keep learning, Pet Wants franchisees can create businesses that grow steadily while making a difference in the lives of pets and their owners.As Steinmetz’s experience shows, those three pillars often go hand in hand. “It hasn’t always been easy and there are, of course, challenges,” she said. “But that’s part of the joy and reward of owning your own business. If I could, I would do the whole thing over again every single time.”Ready to build a business rooted in purpose, passion and pet health and wellness? Visit&nbsp;<a href="https://1851franchise.com/petwants/info">https://1851franchise.com/petwants/info</a> to learn more about franchising with Pet Wants.

The formula comes down to three simple but powerful ingredients: a passion for pets, strong franchisor support and the dedication to show up and put in the work every day.

3 Keys to Franchise Success with Pet Wants: Passion, Support, and Hard Work

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For many entrepreneurs, the journey into business ownership begins with a personal passion. For&nbsp;<a href="https://www.linkedin.com/in/kariann-harker-a3275779">Kariann Harker</a>, that passion has always been animals. After years working in the health care field, she decided it was time to pursue something more fulfilling — and that decision ultimately led her to launch a&nbsp;<a href="https://petwantsfranchise.com/">Pet Wants franchise</a> in Colorado Springs.<h2>Turning a Passion for Pets Into a Family Business</h2>Harker worked in administrative roles in health care for years before she became a business owner. The job was steady, but it wasn't the kind of long-term career she really wanted. So, she and her husband started looking into ways they could build something as a team, and franchising quickly seemed like the perfect fit.“My husband and I decided we wanted to do something together,” she said. “We looked into franchising, and our passion for animals. We really started there and haven’t looked back.”The idea of entrepreneurship had always been in the back of her mind — especially a business centered around pets. “Dogs have always been a huge passion of mine — they really bring life to me,” she said. “What got us started in this was Ruby, our pit bull. She has a lot of sensitivities, and we were always looking for something healthy that she could eat.”Initially, the couple explored other franchise opportunities. But when they came across&nbsp;<a href="https://1851franchise.com/petwants/info">Pet Wants</a>, the brand’s mission immediately resonated with them.“We were looking at another franchise after deciding that that was the way to go — one because of the support and two because we didn’t want to start from scratch,” she said. “But we found Pet Wants and it really checked all the boxes.”What stood out most was the brand’s focus on pet health and nutrition — something that had already been a personal challenge in Harker’s own life.“The message about pet health and wellness is something we are always striving for,” she said. “We’ve had a few dogs who have had severe allergies, so finding anything they could even eat was a struggle. I wish we had something like Pet Wants at the time.”Learning more about the brand confirmed that it aligned perfectly with their values and goals. “They explained what the brand was, and talking with them about our passion made us realize it was really aligned with what we wanted to do,” Harker said.<h2>Starting Mobile and Building Momentum</h2>Harker officially launched her Pet Wants business in 2025. Like many Pet Wants franchisees,&nbsp;<a href="https://1851franchise.com/petwants/is-a-storefront-required-how-pet-wants-gives-owners-flexibility-and-a-smarter-route-to-revenue-2731546">she began with the mobile model</a> — a strategic approach that allows owners to start building a customer base before opening a storefront.“We started in 2025. It has been fantastic, and we have really been well received here,” Harker said.While the couple is currently negotiating a lease for a brick-and-mortar location, the mobile model has allowed them to establish relationships within the community first. “Starting mobile allows us to really build our clientele, and we aren’t just sitting and waiting around while the storefront is being found,” she said.&nbsp;<a href="https://1851franchise.com/petwants/the-flexibility-of-owning-a-pet-wants-franchise-2728539">The flexibility</a> has also made it easier for Harker to take the lead in building the business while her husband continues working his current job. Transitioning from an administrative career to entrepreneurship has been an adjustment, but Harker embraces the learning process.“Every day is something new as we stay on top of what we need to get done,” she said. “It’s a whole new setup that I wasn’t used to, but we are learning and we are making headway.”<h2>Building a Strong Network of Support</h2>Like many first-time business owners, Harker has leaned heavily on the support networks around her — both locally and&nbsp;<a href="https://1851franchise.com/petwants/franchise-with-community-at-its-core-pet-wants-local-focus-drives-purpose-and-impact-2729102">within the Pet Wants system</a>.One of the most valuable resources for Harker has been connecting with other women entrepreneurs in her community. For Harker, that network came through the Women’s Chamber of Commerce in Colorado Springs.“That has been a huge benefit,” Harker said. “We found a lot of partners to work with, and knowing they all support women-owned businesses is amazing.”The connections and encouragement from other women entrepreneurs have been a major source of inspiration. “It’s been wonderful being able to go to those networking events and knowing that they support women and want women in business to succeed,” Harker said.Harker also credits the Pet Wants franchise system for&nbsp;<a href="https://1851franchise.com/petwants/franchisee-toolkit-the-key-to-success-in-owning-a-pet-wants-franchise-2730116">providing the support she needed</a> to get her business off the ground. From corporate leadership to fellow franchise owners, Harker says the brand's collaborative culture has been one of the most rewarding aspects of joining the system.“I can’t say enough about the support we’ve gotten from the Pet Wants team, and the other franchisees as well,” she said. “We are always in touch with other franchisees — we aren’t in competition.”She also appreciates the equal footing she has experienced as a female business owner. “They don’t just wait and talk to my husband if they need something — they support me and treat me as an equal,” Harker said.<h2>Looking Ahead</h2>As Harker continues to grow her mobile customer base and finalize plans for a storefront location, she remains focused on the mission that drew her to Pet Wants in the first place:&nbsp;<a href="https://1851franchise.com/petwants/investing-in-purpose-how-pet-wants-franchisees-are-transforming-pet-nutrition-2728325">improving the health and well-being of pets in her community</a>.For Harker, the opportunity to combine her love of animals with entrepreneurship has been transformative. And as she continues building her Pet Wants business, she’s proving that sometimes the best careers are the ones built around the things we love most.Ready to build a business rooted in purpose, passion and pet health and wellness? Visit&nbsp;<a href="https://1851franchise.com/petwants/info">https://1851franchise.com/petwants/info</a> to learn more about franchising with Pet Wants.

In honor of Women's History Month, Kariann Harker shares how female entrepreneurs can turn a passion into a thriving business and connect with other businesswomen.

How This Health Care Professional Turned a Personal Pet Problem Into a Growing Business With Pet Wants

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Pet Wants Adds Grooming and Retail Leaders to Expand Franchisee Support

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