Restaurant HR Group CEO Carrie Luxem explains why the "human" element of "human resources" can't be forgotten.

Whether you’re the “HR person” (assistant, manager, director, etc.) or the person in your company who handles the HR function (owner, CFO, manager, etc.), keeping up with compliance and building simple people systems and processes are, of course, important – but make sure you’re not missing the most important factor. THE HUMAN FACTOR!

Carrie is a frequent keynote speaker on HR and leadership topics and regularly conducts employee training and leadership development workshops as well. She is the author of the recently published book, Restaurant Operator's HR Playbook: Your Hands-On Playbook for Finding, Hiring, and Developing Leaders and Implementing Organized People Systems and has been featured in Entrepreneur, Restaurant News, Pizza Today and Independent Restaurateur.