The way that people are dining is consistently changing. That means that franchise brands operating in the restaurant industry need to have a pulse on the latest trends to stay ahead of the curve and bring in customers. According to QSR Magazine, there are five specific trends that can’t be ignored this year.

One of the biggest things for restaurants to keep in mind is customization. Consumers are flocking to “create your own” concepts that allow them to have control over their order, which is helping brands like MOD Pizza, Saladworks and Odoba. Convenience is another thing that’s playing a role in where consumers are choosing to eat, which means that brands should consider adding delivery and pickup to their lineups. Service is another trend that’s helping brands boost their bottom lines—by training employees, restaurant concepts are differentiating themselves in the marketplace. Acquisitions and quality are also trends that shouldn’t be overlooked.

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Cassidy McAloon

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Cassidy McAloon

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Cassie has over five years of digital and traditional media experience. She joined NLA after working as a television news producer in both Milwaukee and Chicago, and now specializes in aligning strategies across the board for her clients, ultimately building buzz and telling compelling stories through content marketing, social media, digital campaigns and traditional PR.

Cassie has a Bachelor of Arts in Broadcast and Electronic Communications from Marquette University. In her spare time, Cassie enjoys traveling and exploring what new cities have to offer in addition to spending time with her friends and family.