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<a href="https://www.redrobin.com/franchise-opportunities.html?utm_source=1851franchise.com&utm_medium=article&utm_campaign=red-robin-to-focus-on-improving-service-standards-after-seeing-foot-traffic-decline-2708390" target="_blank" rel="nofollow" style="text-decoration:none" target="_blank">Red Robin</a> has reported a decline in foot traffic to its restaurants in the third quarter. According to a<a href="https://www.nrn.com/operations/red-robin-upgrades-service-standards?utm_source=1851franchise.com&utm_medium=article&utm_campaign=red-robin-to-focus-on-improving-service-standards-after-seeing-foot-traffic-decline-2708390" target="_blank" rel="nofollow" style="text-decoration:none" target="_blank"> recent article in Nation&#39;s Restaurant News</a>, the company is hoping to turn things around by focusing its attention on improving the service that guests receive at each location during Q4.

&ldquo;We increased in-store training using our new learning management system. Our servers were trained on the basics of greeting, one-stop ordering and three-level bussing. Our hosts are being trained via the new system on dine-in seating and to-go standards. To be both a preferred destination and a source of customizable gourmet burgers, we must be great at dine-in and off-premise service,&rdquo; said CEO Denny Marie Post.

The brand expressed that its focus on driving off-premise dining may lead it to overlook on-location dining in Q3. The focus on off-premise dining was successful in driving an increase in sales on to-go orders in Q3 by over 22 percent.

Read the full article<a href="https://www.nrn.com/operations/red-robin-upgrades-service-standards?utm_source=1851franchise.com&utm_medium=article&utm_campaign=red-robin-to-focus-on-improving-service-standards-after-seeing-foot-traffic-decline-2708390" target="_blank" rel="nofollow" style="text-decoration:none" target="_blank"> here</a>.

 Red Robin to Focus on Improving Service Standards After Seeing Foot Traffic Decline

1851 Franchise

The brand will shift its attention from to-go orders to improving the on-location dining experience for guests. 

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Red Robin to Focus on Improving Service Standards After Seeing Foot Traffic Decline

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