Right at Home

As demand grows for aging-in-place services,&nbsp;<a href="https://rightathomefranchise.com/?utm_source=1851franchise.com&utm_medium=article&utm_campaign=how-right-at-home-is-building-its-corporate-staff-of-innovation-to-drive-the-future-of-senior-care-2729641" target="_blank" rel="nofollow">Right at Home</a> is positioning itself to lead the industry through thoughtful innovation. The company began laying the groundwork for its innovation strategy back in 2022, developing a three-year plan that would enable the brand to adapt to shifting demographics, emerging technology, and rising consumer expectations.“We knew the needs of our clients were evolving,” said Chief Growth Officer&nbsp;<a href="https://www.linkedin.com/in/bradyschwab?utm_source=1851franchise.com&utm_medium=article&utm_campaign=how-right-at-home-is-building-its-corporate-staff-of-innovation-to-drive-the-future-of-senior-care-2729641" target="_blank" rel="nofollow">Brady Schwab</a>. “We also knew we couldn’t ask people to solve big problems on top of their day jobs, so we made a conscious investment in talent dedicated exclusively to forward-looking innovation.”The launch of AI-driven tools, wearable technology, and more proactive care delivery models further reinforced that this was the right time to build out a specialized team.<h2>What It Means To Build a Team of Innovation</h2><a href="https://1851franchise.com/rightathome/info">Right at Home’s</a> innovation team isn’t just a tech department — it’s a cross-functional initiative grounded in human-centered design. The team includes individuals with expertise in venture capital, AI integration, and behavioral science. The goal: to identify meaningful ways to improve how in-home care is delivered and how franchisees run their businesses.“We focus on what problems exist across our ecosystem for franchisees, caregivers, clients, even internal staff, and then prioritize where we can make the biggest impact,” Schwab said.According to&nbsp;<a href="https://www.linkedin.com/in/scott-dingfield-24a260111/?utm_source=1851franchise.com&utm_medium=article&utm_campaign=how-right-at-home-is-building-its-corporate-staff-of-innovation-to-drive-the-future-of-senior-care-2729641" target="_blank" rel="nofollow">Scott Dingfield</a>, Director of Innovation, this structure allows the company to explore long-term solutions while the rest of the organization remains focused on day-to-day operations.“We wanted a team whose full-time job is to think about the future, to ask ‘what if,’ and run toward the challenges no one else has time to focus on,” Dingfield said.<h2>Investing in Startups and In-Home Tech</h2>One of the most unique components of Right at Home’s strategy is the creation of a corporate venture fund to invest in startups enabling aging at home. This initiative, led by&nbsp;<a href="https://www.linkedin.com/in/bailey-p/?utm_source=1851franchise.com&utm_medium=article&utm_campaign=how-right-at-home-is-building-its-corporate-staff-of-innovation-to-drive-the-future-of-senior-care-2729641" target="_blank" rel="nofollow">Bailey Paxton</a>, Director of Venture Investment and In-Home Care Technology, gives the brand early access to promising innovations and industry insights that would otherwise be out of reach.“We’re the only major in-home care provider doing this right now,” Paxton said. “Spending time in tech hubs like San Francisco and Boston has allowed us to scout tools that can transform not just our services but the entire aging-in-place ecosystem.”The venture fund helped launch RightAssist, an in-home monitoring system that tracks activity, sleep, and safety without intrusive cameras or complicated devices. This helps caregivers adjust care plans in real-time while offering peace of mind to families.<h2>Bringing AI Into the Home — and the Office</h2>Right at Home’s innovation team is also building tools that improve operational efficiency, reduce caregiver burnout, and enhance client experiences. One such tool is an AI-driven system that records and transcribes in-home consultations, automating care plans and documentation.“These tools eliminate the double-entry burden and allow us to train staff more effectively using real consultation transcripts,” Paxton said. “It’s a massive time-saver for franchisees and ensures better continuity of care.”Other innovations include scheduling automation, AI-assisted caregiver onboarding, and CRM pilots that help franchisees track client satisfaction and streamline growth.<h2>Supporting Franchisees With More Than Just Tech</h2>Every new hire and innovation is designed with franchisees in mind. From the CRM pilot program to the GUIDE dementia care partnership with PocketRN and a forthcoming AI-powered COPD monitoring system with RespirAI, Right at Home is creating a technology ecosystem that supports top-line growth, staff efficiency, and client wellness.“Technology should be a tool that helps our people, not a replacement for them,” Dingfield said. “The goal is to enhance the way we care, not complicate it.”Right at Home’s leadership sees this innovation initiative as foundational to its long-term future. By investing in new ideas, dedicated personnel, and early-stage technologies, the company is building the capabilities to thrive in a changing health care landscape.“We want to be a 100-year brand,” Schwab said. “And that means putting the right people in place today who can prepare us for tomorrow.”With innovation baked into its DNA, Right at Home is helping franchisees stand out in their local markets while ensuring clients receive the best care possible — today and in the decades to come.If you're interested in taking the next step in making a difference in your community as a Right at Home franchisee, visit&nbsp;<a href="https://rightathomefranchise.com/?utm_source=1851franchise.com&utm_medium=article&utm_campaign=how-right-at-home-is-building-its-corporate-staff-of-innovation-to-drive-the-future-of-senior-care-2729641" target="_blank" rel="nofollow">https://rightathomefranchise.com/</a>.&nbsp;

How Right at Home Is Building Its Corporate Staff of Innovation To Drive the Future of Senior Care

How Right at Home Is Building a Team to Drive Senior Care Innovation

1851 Franchise

By expanding its innovation team, Right at Home is investing in tools, talent, and strategy to help franchisees meet the evolving expectations of clients and deliver cutting-edge in-home care.

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OMAHA, Neb. —&nbsp;<a href="http://rightathomefranchise.com">Right at Home</a>, the industry-leading in-home care franchise with more than 750 locations across the United States and four other countries, was named to&nbsp;<a href="http://www.entrepreneur.com/franchise500">Entrepreneur’s 2026 Franchise 500</a>, earning the No. 145 overall spot and ranking No. 2 in the senior care category. The brand moved up 73 positions from last year’s No. 218 ranking, underscoring strong performance across franchise growth, operational stability, and brand strength.Now in its 47th year, the Franchise 500 is Entrepreneur’s most comprehensive franchise ranking, evaluating systems based on more than 150 data points, including unit growth, financial strength, fees, support, and brand power.“Moving up more than 70 spots in one year — and ranking No. 2 in senior care — is a meaningful reflection of the work happening across our system,” said&nbsp;<a href="https://www.linkedin.com/in/jennychaney/">Jennifer Chaney</a>, Senior Vice President of Franchise Development and Sales. “Our franchise owners are building strong, sustainable businesses, and our corporate team is focused on giving them the tools, technology, and support they need to do that well.”<a href="http://1851franchise.com/rightathome/info">Right at Home</a> closed 2025 with steady, disciplined growth across its franchise system. The brand awarded 24 new territories during the year, completed approximately 22 resales and opened nearly 30 new offices nationwide. Much of that momentum was supported by continued investment in systemwide technology, including the rollout of a new CRM platform and a custom mobile app designed to streamline operations, onboarding, and training for franchise owners.“We’re very intentional about how we grow,” Chaney said. “This recognition reinforces that measured expansion, combined with operational innovation, is resonating — not just with prospective franchisees, but within the broader franchise industry.”The Franchise 500 ranking is widely viewed as a key benchmark for franchise performance and a trusted research tool for entrepreneurs evaluating franchise opportunities. Brands included in the ranking demonstrate resilience, adaptability, and long-term viability in a competitive marketplace.“Right at Home continues to stand out because of its people-first mission and its commitment to supporting franchise owners at every stage,” Chaney said. “As we look ahead to 2026, our focus remains on finding mission-driven owners and expanding into communities where quality senior care is truly needed.”To view Right at Home’s full ranking profile, visit&nbsp;<a href="http://www.entrepreneur.com/franchise500">www.entrepreneur.com/franchise500</a>. Results are featured in the January/February 2026 issue of Entrepreneur.ABOUT RIGHT AT HOMEFounded in 1995, Right at Home offers in-home care to seniors and adults with disabilities who want to live independently. Most Right at Home offices are independently owned and operated and directly employ and supervise all caregiving staff. Each caregiver is thoroughly screened, trained, and bonded/insured before entering a client’s home. Right at Home’s global office is based in Omaha, Nebraska, with more than 750 franchise locations in the U.S. and four other countries. For more information about Right at Home, visit&nbsp;<a href="https://www.rightathome.net">https://www.rightathome.net</a> or read the Right at Home blog at&nbsp;<a href="https://www.rightathome.net/blog/.">https://www.rightathome.net/blog/.</a>&nbsp;

Right at Home Named Among the Top Franchises in Entrepreneur’s Franchise 500 for 2026 

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OMAHA, Neb.&nbsp;—&nbsp;<a href="http://rightathomefranchise.com">Right at Home</a>, the industry-leading in-home care franchise with more than 750 locations across the United States and four other countries, closed 2025 with strong growth and major progress in system innovation.The company awarded 24 new territories during the year and completed about 22 resales, helping both new and existing franchisees expand their footprint. Nearly 30 new offices opened across the country, many tied to territories sold in 2024.“It’s been a really fantastic year,” said&nbsp;<a href="https://www.linkedin.com/in/jennychaney/">Jennifer Chaney</a>, Senior Vice President of Franchise Development and Sales. “Territory sales and resale activity have both been very consistent with years past. There haven’t been any curveballs or unforeseen circumstances that got us off track — it’s just been a solid, steady year for our system.”<h2>Strengthening Operations Through Technology</h2>A major milestone for the brand in 2025 was the launch of Zoho CRM across the franchise system — a multi-year project designed to help owners streamline operations and improve communication. The new platform now supports everything from client management to day-to-day scheduling.“Zoho was a very big win for us and a huge project,” Chaney said. “We're very delighted to see the project in motion.”&nbsp;Another highlight of 2025 was&nbsp;<a href="http://1851franchise.com/rightathome/info">Right at Home’s</a> new partnership with Encapture. Together, the two organizations launched a custom app designed to help franchise owners manage daily operations more efficiently.The idea came directly from the field. Through the Strategic Leadership Council, a group of franchise representatives who share systemwide feedback, owners repeatedly asked for a mobile tool that could simplify onboarding, training and document sharing.“Our franchise owners wanted an app they could use to access training materials, handle onboarding, and share documents from their phones,” Chaney said. “So we partnered with Encapture, and it’s been a huge win for everyone.”<h2>Where Growth Is Headed</h2>As Right at Home plans for the year ahead, its development team is turning its focus toward several key markets, including Ohio, Pennsylvania, Minnesota, Michigan, Wisconsin, Massachusetts, and Iowa. Each offers favorable licensing requirements and growing populations of seniors who need care, as the company looks to close in on more rural areas that have historically lacked enough senior care options. Right at Home wants to enter these markets to truly make a difference in the lives of the elderly in those communities.Technology will continue to play a central role in 2026. The brand’s innovation team is already exploring how to responsibly integrate artificial intelligence into operations to make franchise management even more efficient.“There are so many ways our franchise owners can use AI in their businesses, but what are the best ways? What are the most efficient ways?” Chaney said. “We have a fantastic team and a fantastic department that does all the research on what's best for our franchise owners to incorporate into their business.”<h2>Building on the Right Kind of Growth</h2>For 2026, Right at Home plans to award at least 24 new territories, consistent with its measured approach to expansion. Chaney says the goal isn’t just about numbers; it’s about finding the right people to carry the brand’s mission forward.“This is a very people-centered business,” she said. “You have to have a passion for people.”Chaney also emphasized that resale opportunities will remain a valuable entry point for prospective owners. These existing businesses come fully operational with staff, clients, and infrastructure already in place.“Buying a resale is like stepping into a plane that’s already in flight,” she said. “It’s a running business that’s ready to keep going under new leadership. For many buyers, that’s the best fit.”ABOUT RIGHT AT HOME:Founded in 1995, Right at Home offers in-home care to seniors and adults with disabilities who want to live independently. Most Right at Home offices are independently owned and operated and directly employ and supervise all caregiving staff. Each caregiver is thoroughly screened, trained, and bonded/insured before entering a client’s home. Right at Home’s global office is based in Omaha, Nebraska, with more than 750 franchise locations in the U.S. and four other countries. For more information about Right at Home, visit&nbsp;<a href="https://www.rightathome.net">https://www.rightathome.net</a> or read the Right at Home blog at&nbsp;<a href="https://www.rightathome.net/blog/.">https://www.rightathome.net/blog/.</a>&nbsp;

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Right at Home Targets Dayton and Nearby Rural Communities for In-Home Care Growth

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Right at Home Franchise Owner Vladimir Zarkhin to Share Journey From Engineering and Aviation to Home Care

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Navy veteran&nbsp;<a href="https://www.linkedin.com/in/rightathomeperrysburg/">John Baldwin</a> has traded the tight confines of nuclear submarines for a different kind of high-stakes environment: families trying to keep aging loved ones safe at home.Baldwin, 64, owns a&nbsp;<a href="https://rightathomefranchise.com/">Right at Home</a> franchise in&nbsp;<a href="https://www.rightathome.net/perrysburg">Perrysburg, Ohio</a>, providing in-home support for seniors who want to stay where they are most comfortable. “We do in-home care and assistance for the elderly to help them age in place,” Baldwin&nbsp;<a href="https://toledofreepress.com/beneath-the-surface-the-veteran-behind-right-at-home/">told Toledo Free Press</a>. That’s the business, in a nutshell.”His first career ran deep beneath the ocean. Baldwin served as a submariner from 1979 to 1985, part of the Navy’s nuclear program. He described the pace as relentless and the learning curve steep, moving from nuclear power school to instructing on a prototype and then joining the submarine fleet. Patrols could last three to four months, he said, and the routine blurred time into a single, rolling stretch of days.After leaving the Navy, Baldwin spent two decades at the Davis-Besse Nuclear Power Station. But when his parents and in-laws needed help later in life, he ran into a problem many adult children recognize immediately: finding care that feels both reliable and personal.“God redirected my career path in a big way,” Baldwin said, describing the experience that led him to home care and, eventually, to Right at Home. He opened his franchise in 2010.Today, Baldwin focuses on matching caregivers with clients in a way that makes support feel welcome, not intrusive. Care can range from a couple of visits a week to full-time help, depending on where a family is in the aging process, he said.Baldwin also makes a point to ask new clients a direct question — whether they served — and to steer veterans and their families toward benefits they may not realize are available. For him, it is a continuation of a familiar mission: serve the people counting on you, and make sure no one has to figure it out alone.Read the original article&nbsp;<a href="https://toledofreepress.com/beneath-the-surface-the-veteran-behind-right-at-home/">here</a>.If you're interested in taking the next step in making a difference in your community as a Right at Home franchisee, visit&nbsp;<a href="https://rightathomefranchise.com/">https://rightathomefranchise.com/</a>.

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Toledo Free Press: Beneath the Surface — The Veteran Behind Right at Home

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How Right at Home Is Building Its Corporate Staff of Innovation To Drive the Future of Senior Care

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