Right at Home

2020 was a year of commitment to care, communication and growth for <a href="https://rightathomefranchise.com/?utm_source=1851franchise.com&utm_medium=article&utm_campaign=lessons-learned-from-right-at-homes-journey-through-2020-2715196" target="_blank" rel="nofollow">Right at Home</a>.The in-home care franchise based in Omaha added 17 new franchisees to its family, celebrated its 25th year in business and its 20th anniversary as a franchise system. The company strengthened its relationships with its partners and prospects by doubling down on support.When the pandemic hit, the in-home care franchise <a href="https://1851franchise.com/rightathome/how-right-at-home-spun-on-a-dime-to-provide-franchisees-clarity-security-and-a-ton-of-masks-and-gloves-amid-a-pandemic-crisis-2714462#franchisor">made the commitment to ramping up its communication and transparency</a> within its network of franchisees by scheduling daily calls and weekly virtual town halls. At the corporate level that meant developing a COVID task force that met twice daily to stay on top of changing protocols and best practices in order to communicate them to franchisees and caregivers in real time.&nbsp;“We’ve become experts in town halls,” said <a href="https://www.linkedin.com/in/margaret-haynes?utm_source=1851franchise.com&utm_medium=article&utm_campaign=lessons-learned-from-right-at-homes-journey-through-2020-2715196" target="_blank" rel="nofollow">Margaret Haynes, Chief Operating Officer for Right at Home</a>. “We want to support our franchisees in every way we can. Even [as we near a year since the pandemic hit], we’re still doing them weekly. There’s so much more engagement. It became all about, how do we simply help our franchisees deal with COVID? It was pretty intense for the first two months — we’ve amped up touch points we have, even touch points for prospects.”And <a href="https://1851franchise.com/rightathome">Right at Home</a> wasn’t just there for its existing franchisees — it was committed to its prospects as well. According to Haynes, the brand put a pause on outreach in order to keep those who were already in the pipeline up to date and informed.“We wanted them to understand what we were doing and how we were supporting them. We’d get online for 30 minutes or so every other Tuesday and host an open mic night of sorts,” said Haynes. “They were able to ask questions, and we had the chance to give an update on how things were progressing. We’ve always had the philosophy that we want prospects to understand how things are going — the good, the bad, and the ugly.”But support wasn’t just extended at the operational and emotional levels, it came at the financial level as well. Right at Home stepped up to the plate and bought and shipped the proper PPE necessary to keep its partners safe and operational.Amid the crisis, Right at Home’s <a href="https://1851franchise.com/rightathome/5-reasons-to-franchise-with-right-at-home-in-2020-2713929#franchisor">commitment to caring for its clients</a> remained as strong as ever. At the start of the pandemic, when many people were home and available to care for their loved ones themselves, the brand saw a dip in care hours. But as people have returned to work, Right at Home has seen the need for caregivers grow week-over-week since August, and the brand is reaching a higher demand for care hours than it did prior to the pandemic. And Haynes says that need and growth isn’t going to stop anytime soon.“It was a challenge at the start, but we’ve gotten back to where we were before the pandemic. Now it’s off to the races,” she said. “As a system, we’ve provided 14 million hours of care, and we’ve gathered a phenomenal group of caregivers on the front line who are helping people age gracefully and comfortably from the places they call home.”Despite the challenges of the year, the brand saw growth and development in line with its goals, signing 17 new territories and five transfers.&nbsp;“The pandemic has highlighted the value of home care and private-duty home care. Now you’re able to help your loved ones age in their own space. People are recognizing how valuable that is, and it’s helping Right at Home be able to grow,” Haynes continued.Right at Home also developed new partnerships that have helped to strengthen its ability to care for its clients in the best ways it can, aligning with companies like <a href="https://trubluefranchise.com/?utm_source=1851franchise.com&utm_medium=article&utm_campaign=lessons-learned-from-right-at-homes-journey-through-2020-2715196" target="_blank" rel="nofollow">True Blue Total House Care</a> that works to provide home maintenance and modifications to aging community members. The brand also partnered with <a href="https://www.careworkshealthservices.com/?utm_source=1851franchise.com&utm_medium=article&utm_campaign=lessons-learned-from-right-at-homes-journey-through-2020-2715196" target="_blank" rel="nofollow">CareWorks</a>, <a href="https://corelifemd.com/?utm_source=1851franchise.com&utm_medium=article&utm_campaign=lessons-learned-from-right-at-homes-journey-through-2020-2715196" target="_blank" rel="nofollow">CoreLife</a> and <a href="https://www.pwr4life.org/?utm_source=1851franchise.com&utm_medium=article&utm_campaign=lessons-learned-from-right-at-homes-journey-through-2020-2715196" target="_blank" rel="nofollow">Parkinson’s Wellness</a>. Working with these companies has been a huge benefit, and has helped to refer a number of new clients.Looking at the new year, Haynes says the future looks bright in terms of Right at Home’s continued growth and expansion, with a goal to expand to 15 more units. She says that the brand’s approach to growth will be agnostic, but there are plans to open a corporate-owned location.“We want to continue to plant flags with development, and we’re going to be agnostic in how we’ll do that. We know where we have open territories,” she said. “We also will look at territories to see where we can put a corporate owned location. Having that will really help us plant flags, but it will also help us to be a better franchisor. The goal is to have 15 new territories, and we’re hoping to blow that goal out of the water.”And as a part of these exciting growth goals, Haynes says the brand is open to acquiring independently owned in-home care brands as well. Right at Home has already successfully acquired its first, and hopes to be able to welcome more franchisees into its growing family this way.&nbsp;This year marks the first wave of baby boomers turning 75, meaning there’s a huge influx of aging adults who will need care in the coming years. In its mission to grow and achieve success with significance, Right at Home has big plans to make a positive impact on the lives of people in every country it operates in.“We’re continuing to think about how we deliver that mission in the best way possible. Not just home care, but how can we go across that continuum of the aging process. As we think beyond 2021, we’re thinking about how we can bring a valuable, necessary service to society. That’s our biggest goal.”For more information, visit: <a href="https://rightathomefranchise.com/?utm_source=1851franchise.com&utm_medium=article&utm_campaign=lessons-learned-from-right-at-homes-journey-through-2020-2715196" target="_blank" rel="nofollow">https://rightathomefranchise.com/.</a>

Lessons Learned From Right at Home’s Journey Through 2020

1851 Franchise

How the in-home care franchise made the best of a challenging year.

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MADISON, WI&nbsp;—&nbsp;<a href="http://rightathomefranchise.com">Right at Home</a>, the industry-leading in-home care franchise with more than 750 locations across the United States and four other countries, is targeting&nbsp;<a href="https://rightathomefranchise.com/available-territories/franchise-opportunities-in-wisconsin/right-at-home-franchise-opportunity-in-madison-wi/">Madison</a> for its next phase of strategic growth, with a focus on smaller communities and nearby rural areas where families often have fewer local care options. The brand plans to open at least one new unit in Madison and surrounding communities to meet the growing demand for in-home support for seniors and adults with disabilities who want to remain at home.For local entrepreneurs, the opportunity is clear: build a relationship-driven business in markets where assurance travels fast and dependable care can make an outsized impact. In many rural communities, families face longer drive times, limited provider choice, and fewer resources to help loved ones age in place.&nbsp;<a href="http://1851franchise.com/rightathome/info">Right at Home’s</a> model is designed to help franchisees bring consistent, professional care closer to where people live while creating a resilient local business rooted in the community.“We see real opportunity in Madison. Families here need reliable care, and there are local leaders who want to step up and provide it,” said&nbsp;<a href="https://www.linkedin.com/in/jennychaney/">Jennifer Chaney</a>, Senior Vice President of Franchise Development and Sales. “We’re excited to meet people who care about their community and want to build a business that makes a difference.”Right at Home enters 2026 after a steady year of development and progress. The company awarded 24 new territories in 2025 and completed 22 resales, with nearly 30 new offices opening across the country, many tied to territories sold in 2024. “It’s been a really fantastic year,” Chaney said. “Territory sales and resale activity have both been very consistent with years past. There haven’t been any curveballs or unforeseen circumstances that got us off track — it’s just been a solid, steady year for our system.”Madison presents a strong opportunity for in-home care services. The area has an aging population of approximately 35,470 residents, with 16.8% of the total population age 65 or older. The presence of the University of Wisconsin and a large Veterans Affairs network also creates additional opportunities for care supported by Medicare and Medicaid programs.Right at Home strengthened its franchisee tool kit in 2025 with major technology rollouts, including a systemwide Zoho CRM launch to support functions from client management to day-to-day scheduling, and a new Encapture partnership that produced a custom app to make daily operations easier by streamlining onboarding, training and document sharing. The brand also expanded family-facing support through RightAssist, a discreet monitoring bracelet and mobile app, and deeper involvement in Medicare’s GUIDE (Guiding an Improved Dementia Experience) program to better serve families caring for loved ones with dementia.The company’s reputation for quality continues to be recognized across the franchise industry. Right at Home has been ranked on the Entrepreneur Franchise 500 list for the 23rd consecutive year and was named a 2026 Top 10 Senior Care Franchise by Entrepreneur Magazine. The brand also received the Culture100 Award from Franchise Business Review and was named to Franchise Business Review’s 2026 Hall of Fame. In 2025, Franchise Business Review celebrated Right at Home with several major honors, including Top Overall Franchise, Most Profitable Franchise, and recognition for culture, veteran opportunities, and franchisee satisfaction.Right at Home is dedicated to helping seniors and adults with disabilities live independently through personalized in-home care. Its services range from companionship and personal care to assistance with everyday activities. Each locally owned office employs thoroughly screened and trained caregivers who are insured and committed to delivering peace of mind to the families they serve.“Our focus is on giving franchise owners the tools and guidance they need to thrive,” said&nbsp;<a href="https://www.linkedin.com/in/mallory-hoskinson/">Mallory Hoskinson</a>, Senior Director of Growth and Engagement. “Whether it’s lead generation, operations, or long-term strategy, we’re here to help them build strong, lasting businesses.”To learn more about franchising with Right at Home, visit&nbsp;<a href="https://rightathomefranchise.com/">https://rightathomefranchise.com/</a>.ABOUT RIGHT AT HOMEFounded in 1995, Right at Home offers in-home care to seniors and adults with disabilities who want to live independently. Most Right at Home offices are independently owned and operated and directly employ and supervise all caregiving staff. Each caregiver is thoroughly screened, trained, and bonded/insured before entering a client’s home. Right at Home’s global office is based in Omaha, Nebraska, with more than 780 franchise locations in the U.S. and five other countries.If you're interested in taking the next step in making a difference in your community as a Right at Home franchisee, visit http://rightathomefranchise.com or to read more about franchise ownership, visit our blog at:&nbsp;<a href="https://rightathomefranchise.com/forc/">https://rightathomefranchise.com/forc/</a>.

Right at Home Targets Madison and Nearby Rural Communities for In-Home Care Growth

Backed by a 750-plus-unit system and momentum from 2025, the in-home care franchisor is focusing on smaller markets where seniors need reliable support close to home.

right-at-home-targets-madison-and-nearby-rural-communities-for-in-home-care-growth

Buying a resale franchise within the&nbsp;<a href="https://rightathomefranchise.com/">Right at Home</a> system can offer a practical way to enter the in-home care industry. Instead of launching a new office from the ground up, resale buyers step into an established location that already has caregivers, clients and day-to-day processes in place. That structure allows new owners to focus on learning the business and building relationships while continuing to serve the community.From the brand’s perspective, resale opportunities are designed to give new owners a head start while preserving what has already been built.“It’s a way for entrepreneurs to purchase something that is already well established,” said Angela Young, Director of Resales for&nbsp;<a href="https://1851franchise.com/rightathome/info">Right at Home</a>. “They can benefit from the relationships with clients, caregivers and referral partners that are already in place and step in to take the business to new heights.”Resale opportunities can be especially appealing to entrepreneurs who want to grow an existing operation rather than start from scratch.&nbsp;<a href="http://linkedin.com/in/erica-celeste-carlisle">Erica Carlisle</a> took that path when she purchased a Right at Home resale location in the San Francisco Bay Area.“I was planning to acquire an existing business. I wasn’t looking to do a startup,” Carlisle said. “It seemed like a better fit with my background, skills and experience, which have been more along the lines of building companies and scaling them up.”<h2>An Existing Client Base and Team</h2>Buying a resale location also means stepping into a business that already has staff in place and clients who are actively receiving care. That can make the transition smoother for families and give the new owner a better sense of how the operation runs day to day.In the early weeks after taking over the business, franchisees can focus on getting to know the people connected to the office.“It’s a completely different thing than trying to start up from scratch,” Carlisle said. “Your days are filled with trying to get to know the caregivers, get to know the clients and their families and the existing office team.”Spending time with clients and caregivers helped her quickly learn the rhythm of the business while maintaining relationships already established within the community. That continuity also extends beyond daily operations.“They’ve already set up processes in the office and built strong teams,” Young said. “It’s very advantageous to retain that staff and step into a business where people are already doing the job.”<h2>A Smooth Transition Between Owners</h2>The transition often includes a brief period where the previous owner works alongside the new franchisee. That time allows the new owner to learn the systems and routines that keep the business running day to day.“For the first few weeks, the seller and I worked side by side so he could teach me critical things like how to run payroll and the processes that need to keep going with no errors,” Carlisle said.That hands-on transition helped her understand the day-to-day responsibilities involved in operating the office. The transition is also supported at the system level to help ensure stability for both clients and staff.“The owners have put a lot of time and effort into this, and they really care about their clients and the people who work in their communities,” Young said.&nbsp;<h2>Established Processes Help Owners Learn Faster</h2>A resale franchise also comes with systems that are already functioning. Recruiting, scheduling, payroll and billing processes are typically in place before the new owner arrives.&nbsp;The office team already understands those workflows, which can make the learning process easier for a new franchisee.“Most of the core processes the team knew how to do,” Carlisle said. “You have to rely on the team for a while to say ‘OK, you're going to do it to that point, and then I'm going to do this piece.’”That collaboration allowed her to gradually learn each step involved in hiring caregivers, managing schedules and handling administrative responsibilities.<h2>Training, Coaching and a Strong Franchise Network</h2>Even though resale buyers are stepping into an existing business, they still receive the same support offered to new franchisees across the Right at Home system. That support includes formal training, coaching and ongoing guidance from the franchisor.New owners attend a week-long training program at the company’s headquarters in Omaha. Franchisees also work with a coach who meets with them frequently in the early stages of ownership. Even for resale buyers, the onboarding process mirrors what new franchisees experience across the system.“If you’re new to the system, you still go through our Right Start training and learn the fundamentals of home care,” Young said. “You also have coaches and subject matter experts supporting you in everything from operations to marketing.”In addition to coaching, franchisees have access to topic-specific calls, marketing guidance and a network of fellow owners who can share insights and advice.&nbsp;“Other owners are super helpful,” she said. “People in the corporate headquarters in Omaha have been really supportive and full of expertise and information that has helped.”These resale opportunities give prospective franchisees the chance to acquire an established business while benefiting from the brand's training and support. For many buyers, that combination creates a more stable path into ownership. Once they're ready to sell, Right at Home supports them through that transition as well, helping ensure a smooth handoff to the next owner.“We support our franchisees all the way through their journey,” Young said. “We want the selling of their business to be that grand finale of this very fruitful journey they've had with Right at Home.”&nbsp;If you're interested in taking the next step in making a difference in your community as a Right at Home franchisee, visit&nbsp;<a href="https://rightathomefranchise.com/.">https://rightathomefranchise.com/.</a>&nbsp;

Why Buying a Right at Home Resale Can Be a Smart Entry Into Owning a Senior In-Home Care Franchise

Right at Home resale opportunities allow new franchisees to take over an established operation while receiving training, coaching and ongoing support from the brand.

right-at-home-franchise-resale-benefits

DARTMOUTH, MA&nbsp;—&nbsp;<a href="http://rightathomefranchise.com">Right at Home</a>, the industry-leading in-home care franchise with more than 750 locations across the United States and four other countries, is targeting South Dartmouth for its next phase of strategic growth, with a focus on smaller communities and nearby rural areas where families often have fewer local care options. The brand plans to open one new unit across South Dartmouth and surrounding communities to meet the growing demand for in-home support for seniors and adults with disabilities who want to remain at home.For local entrepreneurs, the opportunity is clear: build a relationship-driven business in markets where assurance travels fast and dependable care can make an outsized impact. In many rural communities, families face longer drive times, limited provider choice, and fewer resources to help loved ones age in place.&nbsp;<a href="http://1851franchise.com/rightathome/info">Right at Home’s</a> model is designed to help franchisees bring consistent, professional care closer to where people live while creating a resilient local business rooted in the community.“We see real opportunity in South Dartmouth. Families here need reliable care, and there are local leaders who want to step up and provide it,” said&nbsp;<a href="https://www.linkedin.com/in/jennychaney/">Jennifer Chaney</a>, Senior Vice President of Franchise Development and Sales. “We’re excited to meet people who care about their community and want to build a business that makes a difference.”Right at Home enters 2026 after a steady year of development and progress. The company awarded 24 new territories in 2025 and completed 22 resales, with nearly 30 new offices opening across the country, many tied to territories sold in 2024. “It’s been a really fantastic year,” Chaney said. “Territory sales and resale activity have both been very consistent with years past. There haven’t been any curveballs or unforeseen circumstances that got us off track — it’s just been a solid, steady year for our system.”South Dartmouth presents a strong opportunity for in-home care services, with an aging population for residents 65-plus of 19% and thriving locations in nearby towns such as Salem, Boston, and Haverhill.Right at Home strengthened its franchisee tool kit in 2025 with major technology rollouts, including a systemwide Zoho CRM launch to support functions from client management to day-to-day scheduling, and a new Encapture partnership that produced a custom app to make daily operations easier by streamlining onboarding, training and document sharing. The brand also expanded family-facing support through RightAssist, a discreet monitoring bracelet and mobile app, and deeper involvement in Medicare’s GUIDE (Guiding an Improved Dementia Experience) program to better serve families caring for loved ones with dementia.The company’s reputation for quality continues to be recognized across the franchise industry. Right at Home has been ranked on the Entrepreneur Franchise 500 list for the 22nd consecutive year and was named a 2025 Top Franchise Brand for Multi-Unit Owners by Entrepreneur Magazine. The brand also received the Culture100 Award from Franchise Business Review and was named to Franchise Business Review’s 2024 Hall of Fame. In 2025, Franchise Business Review celebrated Right at Home with several major honors, including Top Overall Franchise, Most Profitable Franchise, and recognition for culture, veteran opportunities, and franchisee satisfaction.Right at Home is dedicated to helping seniors and adults with disabilities live independently through personalized in-home care. Its services range from companionship and personal care to assistance with everyday activities. Each locally owned office employs thoroughly screened and trained caregivers who are insured and committed to delivering peace of mind to the families they serve.“Our focus is on giving franchise owners the tools and guidance they need to thrive,” said&nbsp;<a href="https://www.linkedin.com/in/mallory-hoskinson/">Mallory Hoskinson</a>, Senior Director of Growth and Engagement. “Whether it’s lead generation, operations, or long-term strategy, we’re here to help them build strong, lasting businesses.”To learn more about franchising with Right at Home, visit&nbsp;<a href="https://rightathomefranchise.com/">https://rightathomefranchise.com/</a>.ABOUT RIGHT AT HOMEFounded in 1995, Right at Home offers in-home care to seniors and adults with disabilities who want to live independently. Most Right at Home offices are independently owned and operated and directly employ and supervise all caregiving staff. Each caregiver is thoroughly screened, trained, and bonded/insured before entering a client’s home. Right at Home’s global office is based in Omaha, Nebraska, with more than 750 franchise locations in the U.S. and four other countries.If you're interested in taking the next step in making a difference in your community as a Right at Home franchisee, visit http://rightathomefranchise.com or to read more about franchise ownership, visit our blog at:&nbsp;<a href="https://rightathomefranchise.com/forc/">https://rightathomefranchise.com/forc/</a>.

Right at Home Targets South Dartmouth and Nearby Rural Communities for In-Home Care Growth

right-at-home-targets-south-dartmouth

SPRINGFIELD, MA&nbsp;—&nbsp;<a href="http://rightathomefranchise.com">Right at Home</a>, the industry-leading in-home care franchise with more than 750 locations across the United States and four other countries, is targeting Springfield for its next phase of strategic growth, with a focus on smaller communities and nearby rural areas where families often have fewer local care options. The brand plans to open at least one new unit across Springfield, Westfield and surrounding communities to meet the growing demand for in-home support for seniors and adults with disabilities who want to remain at home.For local entrepreneurs, the opportunity is clear: build a relationship-driven business in markets where assurance travels fast and dependable care can make an outsized impact. In many rural communities, families face longer drive times, limited provider choice, and fewer resources to help loved ones age in place.&nbsp;<a href="http://1851franchise.com/rightathome/info">Right at Home’s</a> model is designed to help franchisees bring consistent, professional care closer to where people live while creating a resilient local business rooted in the community.“We see real opportunity in Springfield and Westfield. Families here need reliable care, and there are local leaders who want to step up and provide it,” said&nbsp;<a href="https://www.linkedin.com/in/jennychaney/">Jennifer Chaney</a>, Senior Vice President of Franchise Development and Sales. “We’re excited to meet people who care about their community and want to build a business that makes a difference.”Right at Home enters 2026 after a steady year of development and progress. The company awarded 24 new territories in 2025 and completed 22 resales, with nearly 30 new offices opening across the country, many tied to territories sold in 2024. “It’s been a really fantastic year,” Chaney said. “Territory sales and resale activity have both been very consistent with years past. There haven’t been any curveballs or unforeseen circumstances that got us off track — it’s just been a solid, steady year for our system.”The region presents a strong opportunity for in-home care services, with an aging population over 65+ of 30,271 seniors requiring care in Springfield, Westfield and its surrounding communities. This is 20 percent of the area’s total population.Right at Home strengthened its franchisee tool kit in 2025 with major technology rollouts, including a systemwide Zoho CRM launch to support functions from client management to day-to-day scheduling, and a new Encapture partnership that produced a custom app to make daily operations easier by streamlining onboarding, training and document sharing. The brand also expanded family-facing support through RightAssist, a discreet monitoring bracelet and mobile app, and deeper involvement in Medicare’s GUIDE (Guiding an Improved Dementia Experience) program to better serve families caring for loved ones with dementia.The company’s reputation for quality continues to be recognized across the franchise industry. Right at Home has been ranked on the Entrepreneur Franchise 500 list for the 22nd consecutive year and was named a 2025 Top Franchise Brand for Multi-Unit Owners by Entrepreneur Magazine. The brand also received the Culture100 Award from Franchise Business Review and was named to Franchise Business Review’s 2024 Hall of Fame. In 2025, Franchise Business Review celebrated Right at Home with several major honors, including Top Overall Franchise, Most Profitable Franchise, and recognition for culture, veteran opportunities, and franchisee satisfaction.Right at Home is dedicated to helping seniors and adults with disabilities live independently through personalized in-home care. Its services range from companionship and personal care to assistance with everyday activities. Each locally owned office employs thoroughly screened and trained caregivers who are insured and committed to delivering peace of mind to the families they serve.“Our focus is on giving franchise owners the tools and guidance they need to thrive,” said&nbsp;<a href="https://www.linkedin.com/in/mallory-hoskinson/">Mallory Hoskinson</a>, Senior Director of Growth and Engagement. “Whether it’s lead generation, operations, or long-term strategy, we’re here to help them build strong, lasting businesses.”To learn more about franchising with Right at Home, visit&nbsp;<a href="https://rightathomefranchise.com/">https://rightathomefranchise.com/</a>.ABOUT RIGHT AT HOMEFounded in 1995, Right at Home offers in-home care to seniors and adults with disabilities who want to live independently. Most Right at Home offices are independently owned and operated and directly employ and supervise all caregiving staff. Each caregiver is thoroughly screened, trained, and bonded/insured before entering a client’s home. Right at Home’s global office is based in Omaha, Nebraska, with more than 750 franchise locations in the U.S. and four other countries.If you're interested in taking the next step in making a difference in your community as a Right at Home franchisee, visit http://rightathomefranchise.com or to read more about franchise ownership, visit our blog at:&nbsp;<a href="https://rightathomefranchise.com/forc/">https://rightathomefranchise.com/forc/</a>.

Right at Home Targets Springfield, Westfield and Nearby Rural Communities for In-Home Care Growth

right-at-home-targets-springfield-westfield-and-nearby-rural-communities-for-in-home-care-growth

OMAHA, Neb.&nbsp;—&nbsp;<a href="http://rightathomefranchise.com">Right at Home</a>, the industry-leading in-home care franchise with more than 750 locations across the United States and four other countries, closed 2025 with strong growth and major progress in system innovation.The company awarded 24 new territories during the year and completed about 22 resales, helping both new and existing franchisees expand their footprint. Nearly 30 new offices opened across the country, many tied to territories sold in 2024.“It’s been a really fantastic year,” said&nbsp;<a href="https://www.linkedin.com/in/jennychaney/">Jennifer Chaney</a>, Senior Vice President of Franchise Development and Sales. “Territory sales and resale activity have both been very consistent with years past. There haven’t been any curveballs or unforeseen circumstances that got us off track — it’s just been a solid, steady year for our system.”<h2>Strengthening Operations Through Technology</h2>A major milestone for the brand in 2025 was the launch of Zoho CRM across the franchise system — a multi-year project designed to help owners streamline operations and improve communication. The new platform now supports everything from client management to day-to-day scheduling.“Zoho was a very big win for us and a huge project,” Chaney said. “We're very delighted to see the project in motion.”&nbsp;Another highlight of 2025 was&nbsp;<a href="http://1851franchise.com/rightathome/info">Right at Home’s</a> new partnership with Encapture. Together, the two organizations launched a custom app designed to help franchise owners manage daily operations more efficiently.The idea came directly from the field. Through the Strategic Leadership Council, a group of franchise representatives who share systemwide feedback, owners repeatedly asked for a mobile tool that could simplify onboarding, training and document sharing.“Our franchise owners wanted an app they could use to access training materials, handle onboarding, and share documents from their phones,” Chaney said. “So we partnered with Encapture, and it’s been a huge win for everyone.”<h2>Where Growth Is Headed</h2>As Right at Home plans for the year ahead, its development team is turning its focus toward several key markets, including Ohio, Pennsylvania, Minnesota, Michigan, Wisconsin, Massachusetts, and Iowa. Each offers favorable licensing requirements and growing populations of seniors who need care, as the company looks to close in on more rural areas that have historically lacked enough senior care options. Right at Home wants to enter these markets to truly make a difference in the lives of the elderly in those communities.Technology will continue to play a central role in 2026. The brand’s innovation team is already exploring how to responsibly integrate artificial intelligence into operations to make franchise management even more efficient.“There are so many ways our franchise owners can use AI in their businesses, but what are the best ways? What are the most efficient ways?” Chaney said. “We have a fantastic team and a fantastic department that does all the research on what's best for our franchise owners to incorporate into their business.”<h2>Building on the Right Kind of Growth</h2>For 2026, Right at Home plans to award at least 24 new territories, consistent with its measured approach to expansion. Chaney says the goal isn’t just about numbers; it’s about finding the right people to carry the brand’s mission forward.“This is a very people-centered business,” she said. “You have to have a passion for people.”Chaney also emphasized that resale opportunities will remain a valuable entry point for prospective owners. These existing businesses come fully operational with staff, clients, and infrastructure already in place.“Buying a resale is like stepping into a plane that’s already in flight,” she said. “It’s a running business that’s ready to keep going under new leadership. For many buyers, that’s the best fit.”ABOUT RIGHT AT HOME:Founded in 1995, Right at Home offers in-home care to seniors and adults with disabilities who want to live independently. Most Right at Home offices are independently owned and operated and directly employ and supervise all caregiving staff. Each caregiver is thoroughly screened, trained, and bonded/insured before entering a client’s home. Right at Home’s global office is based in Omaha, Nebraska, with more than 750 franchise locations in the U.S. and four other countries. For more information about Right at Home, visit&nbsp;<a href="https://www.rightathome.net">https://www.rightathome.net</a> or read the Right at Home blog at&nbsp;<a href="https://www.rightathome.net/blog/.">https://www.rightathome.net/blog/.</a>&nbsp;

After a year marked by consistent growth and new technology rollouts, the in-home care leader enters 2026 focused on smart expansion, AI innovation, and supporting mission-driven franchise owners.

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CLERMONT COUNTY, Ohio&nbsp;—&nbsp;<a href="http://rightathomefranchise.com">Right at Home</a>, the industry-leading in-home care franchise with more than 750 locations across the United States and four other countries, is targeting Clermont County, Ohio, for its next phase of strategic growth, with a focus on smaller communities and nearby rural areas where families often have fewer local care options. The brand plans to open a new location to serve Clermont County and surrounding communities, meeting growing demand for in-home support among seniors and adults with disabilities who want to remain at home.For local entrepreneurs, the opportunity is clear: build a relationship-driven business in markets where assurance travels fast, and dependable care can make an outsized impact. In many rural communities, families face longer drive times, limited provider choice, and fewer resources to help loved ones age in place.&nbsp;<a href="http://1851franchise.com/rightathome/info">Right at Home’s</a> model is designed to help franchisees bring consistent, professional care closer to where people live while creating a resilient local business rooted in the community.“We see real opportunity in Clermont County. Families here need reliable care, and there are local leaders who want to step up and provide it,” said&nbsp;<a href="https://www.linkedin.com/in/jennychaney/">Jennifer Chaney</a>, Senior Vice President of Franchise Development and Sales. “We’re excited to meet people who care about their community and want to build a business that makes a difference.”Right at Home enters 2026 after a steady year of development and progress. The company awarded 24 new territories in 2025 and completed 22 resales, with nearly 30 new offices opening across the country, many tied to territories sold in 2024. “It’s been a really fantastic year,” Chaney said. “Territory sales and resale activity have both been very consistent with years past. There haven’t been any curveballs or unforeseen circumstances that got us off track — it’s just been a solid, steady year for our system.”Clermont County presents a strong opportunity for in-home care services, with an aging population of 65-plus of 40,471 and&nbsp;a strain on existing senior care services across the area.Right at Home strengthened its franchisee tool kit in 2025 with major technology rollouts, including a systemwide Zoho CRM launch to support functions from client management to day-to-day scheduling, and a new Encapture partnership that produced a custom app to make daily operations easier by streamlining onboarding, training and document sharing. The brand also expanded family-facing support through RightAssist, a discreet monitoring bracelet and mobile app, and deeper involvement in Medicare’s GUIDE (Guiding an Improved Dementia Experience) program to better serve families caring for loved ones with dementia.The company’s reputation for quality continues to be recognized across the franchise industry. Right at Home has been ranked on the Entrepreneur Franchise 500 list for the 22nd consecutive year and was named a 2025 Top Franchise Brand for Multi-Unit Owners by Entrepreneur. The brand also received the Culture100 Award from Franchise Business Review and was named to Franchise Business Review’s 2024 Hall of Fame. In 2025, Franchise Business Review celebrated Right at Home with several major honors, including Top Overall Franchise, Most Profitable Franchise, and additional recognition for culture, veteran opportunities, and franchisee satisfaction.Right at Home is dedicated to helping seniors and adults with disabilities live independently through personalized in-home care. Its services range from companionship and personal care to assistance with everyday activities. Each locally owned office employs thoroughly screened and trained caregivers who are insured and committed to delivering peace of mind to the families they serve.“Our focus is on giving franchise owners the tools and guidance they need to thrive,” said&nbsp;<a href="https://www.linkedin.com/in/mallory-hoskinson/">Mallory Hoskinson</a>, Senior Director of Growth and Engagement. “Whether it’s lead generation, operations, or long-term strategy, we’re here to help them build strong, lasting businesses.”To learn more about franchising with Right at Home, visit&nbsp;<a href="https://rightathomefranchise.com/">https://rightathomefranchise.com/</a>.ABOUT RIGHT AT HOMEFounded in 1995, Right at Home offers in-home care to seniors and adults with disabilities who want to live independently. Most Right at Home offices are independently owned and operated and directly employ and supervise all caregiving staff. Each caregiver is thoroughly screened, trained, and bonded/insured before entering a client’s home. Right at Home’s global office is based in Omaha, Nebraska, with more than 750 franchise locations in the U.S. and four other countries.If you're interested in taking the next step in making a difference in your community as a Right at Home franchisee, visit http://rightathomefranchise.com or to read more about franchise ownership, visit our blog at:&nbsp;<a href="https://rightathomefranchise.com/forc/">https://rightathomefranchise.com/forc/</a>.

Right at Home Targets Clermont County and Nearby Rural Communities for In-Home Care Growth

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