ServiceMaster Restore

With over 65 years of experience and more than 850 locally owned territories across the United States,&nbsp;<a href="https://franchise.servicemasterrestore.com/?utm_source=1851franchise.com&utm_medium=article&utm_campaign=service-master-restore-disaster-recovery-services-2729530" target="_blank" rel="nofollow">ServiceMaster Restore</a> is one of the most recognized names in residential and commercial disaster restoration. From water and fire damage to storm recovery, mold remediation and trauma cleanup, the brand provides 24/7 support when customers need it most. And thanks to its blend of technical excellence and human compassion, ServiceMaster Restore is expanding rapidly as more customers and communities experience the difference.<h3>Compassionate Service at the Toughest Times</h3>For homeowners, a disaster can be emotionally devastating. ServiceMaster Restore is designed to provide reassurance at every step. With highly trained, IICRC-certified technicians and immediate two- to four-hour response windows, the team quickly stabilizes the situation while guiding families through the recovery process."You're not just restoring buildings — you’re restoring people’s lives," said&nbsp;<a href="https://www.linkedin.com/in/pete-duncanson-cmrs-mwr-mfr-mtc-9a188113?utm_source=1851franchise.com&utm_medium=article&utm_campaign=service-master-restore-disaster-recovery-services-2729530" target="_blank" rel="nofollow">Pete Duncanson</a>, vice president of training development. "That’s why we train on empathy just as much as equipment."It’s this approach that leads customers to call again years later just to say thank you. “One of our homeowners still sends me Christmas cards every year,” Duncanson said. “That sticks with you.”<h3>Fast, Customized Recovery for Businesses</h3>Time is critical for commercial clients, and ServiceMaster Restore is built for speed and scale. With 24/7/365 availability, robust national resources and pre-loss planning services, the brand minimizes business interruption with tailored restoration strategies.Whether it’s a burst pipe at a local restaurant or a fire at a corporate facility, ServiceMaster Restore offers comprehensive commercial recovery — including document restoration, structural drying, odor removal and decontamination.&nbsp;“When you call a ServiceMaster Restore, you’re getting someone who is accountable to how we do things,” said&nbsp;<a href="https://www.linkedin.com/in/tyler-pattat-30653251?utm_source=1851franchise.com&utm_medium=article&utm_campaign=service-master-restore-disaster-recovery-services-2729530" target="_blank" rel="nofollow">Tyler Pattat</a>, a&nbsp;<a href="https://www.servicemasterrestore.com/servicemaster-by-cornerstone/?utm_source=1851franchise.com&utm_medium=article&utm_campaign=service-master-restore-disaster-recovery-services-2729530" target="_blank" rel="nofollow">ServiceMaster Restore franchisee based in Cordova, Tennessee</a>. “And that allows us to work in partnership with high-end clients and carriers.”<h3>A Legacy of Trust and Technical Expertise</h3>Founded on a promise to serve others with integrity, ServiceMaster Restore has never strayed from its roots. The company was even tapped to help clean and restore the Pentagon after 9/11. In 2020, ServiceMaster Restore launched COVID-19 cleaning protocols to support schools, hospitals and businesses during the pandemic."We do this work not for recognition but because it matters,” said Duncanson. “It’s about being there when people need you most.”Every location is locally owned and operated, which means customers get national strength with a local feel. Technicians are part of the communities they serve, and many are second- or even third-generation operators who take pride in showing up for their neighbors.<h3>Built on Community, Growing Nationwide</h3>One of the reasons customers trust ServiceMaster Restore is its culture of care — a culture that begins with community. Through its national&nbsp;<a href="https://www.prnewswire.com/news-releases/servicemaster-restore-launches-we-serve-veterans-program-to-honor-and-support-military-heroes-301943152.html?utm_source=1851franchise.com&utm_medium=article&utm_campaign=service-master-restore-disaster-recovery-services-2729530" target="_blank" rel="nofollow">We Serve: Veterans initiative</a>, the company has raised over $500,000 for Hire Heroes USA and was named the organization’s 2025 Partner of the Year.&nbsp; Franchisees like&nbsp;<a href="https://www.linkedin.com/in/alyson-horton-07087469?utm_source=1851franchise.com&utm_medium=article&utm_campaign=service-master-restore-disaster-recovery-services-2729530" target="_blank" rel="nofollow">Alyson Horton</a> in Seattle say the effort speaks volumes. "My husband is a veteran, so Hire Heroes has a special place in our hearts,” she said. “The military doesn’t help veterans adjust to going back to the real world, so having an organization that focuses on their strengths, and placing them in jobs that suit their skill sets is a much needed service. “Horton notes that the partnership with Hire Heroes felt like a natural extension of ServiceMaster’s commitment to meaningful community engagement. “We loved the idea of fundraising, and last year, we raised around $50,000,” she said. “ServiceMaster Restore is all about serving people, so these types of community campaigns serve back to that core principle."The initiative, which includes national golf tournaments and local events hosted by franchisees, helps connect veterans with civilian careers — many of them within the ServiceMaster network. It’s one more way the brand gives back while strengthening the workforce.<h3>Why Now Is the Right Time To Open a ServiceMaster Restore Franchise</h3>These differentiators help explain why more customers are turning to ServiceMaster Restore — and why more entrepreneurs are investing in the brand. The franchise offers a rare combination: essential services, a trusted name and a scalable model backed by decades of industry leadership. The restoration industry now&nbsp;<a href="https://www.ibisworld.com/united-states/industry/damage-restoration-services/6278/">exceeds $210 billion</a> annually, driven by an increase in extreme weather events, aging infrastructure, and a growing demand for professional cleanup and recovery. This makes ServiceMaster Restore not only a relevant business — but a necessary one.Restoration is also uniquely recession-resistant. Fires, floods and natural disasters don’t pause during economic downturns — and neither does the need for quick, quality recovery services. The COVID-19 pandemic only reinforced this reality. As homes and businesses urgently sought decontamination and cleanup support, ServiceMaster Restore franchisees were deemed essential workers, stepping up to meet demand and keep communities safe.“Whether it’s a flooded home or a national disaster, our franchisees show up with compassion and confidence,” said&nbsp;<a href="https://www.linkedin.com/in/johntovar?utm_source=1851franchise.com&utm_medium=article&utm_campaign=service-master-restore-disaster-recovery-services-2729530" target="_blank" rel="nofollow">John Tovar</a>, president of ServiceMaster Restore. “This business is about being there for people on their worst days — and having the tools, systems and support to make a difference.”For entrepreneurs looking for long-term value, operational support, and a chance to lead with purpose — ServiceMaster Restore is a franchise worth serious consideration.For more information on franchising with ServiceMaster Restore, visit:&nbsp;<a href="https://franchise.servicemasterrestore.com/?utm_source=1851franchise.com&utm_medium=article&utm_campaign=service-master-restore-disaster-recovery-services-2729530" target="_blank" rel="nofollow">https://franchise.servicemasterrestore.com/</a>.

servicemaster-restore-consumer-positioning-image

ServiceMaster Restore: Trusted Disaster Recovery & Restoration Services

1851 Franchise

ServiceMaster Restore provides more than cleanup — the fire, water and mold restoration brand delivers trusted care, urgency and peace of mind to restore homes, businesses and lives.

This brand page has been paid for by SERVICEMASTER RESTORE. Content within this page that is paid will showcase a Sponsored icon. This means the brand has engaged 1851 FRANCHISE to write the content. Content without the Sponsored Icon is aggregated media placements the brand earned. Questions can be sent to editorial@1851franchise.com

Restoring What Matters Most: Why ServiceMaster Restore Is the Nation’s Trusted Leader in Emergency Recovery

service-master-restore-disaster-recovery-services

FRANCHISE INFORMATION

Own a ServiceMaster Restore

A Leader in Emergency Recovery

Executive Q&A

Franchisee Profile

Costs, Fees & Profit Data

Learn

Visit Website

SERVICEMASTER RESTORE

Facebook

Instagram

LinkedIn

YouTube

SOCIAL MEDIA

ServiceMaster & Monarch Weather Deliver Hyperlocal Forecasts

How ServiceMaster Restore’s SRM Team Becomes the First Call for Commercial Disasters Nationwide

Liberty Restoration Group Renews Proud Partnership with Lindenwood University Athletics

SERVICEMASTER RESTORE MOST READ STORIES

1851 LOGIN

GROWTH CLUB LOGIN

ABOUT SERVICEMASTER RESTORE

CONTACT SERVICEMASTER RESTORE

facebook

instagram

twitter

linkedin

youtube

First Name

Last Name

Email

Phone

City

State / Province

Zip Code

Available Liquid Capital

Become a ServiceMaster Restore Franchisee

For more than 65 years,&nbsp;<a href="https://franchise.servicemasterrestore.com/">ServiceMaster Restore</a> has been one of the most recognized names in residential and commercial disaster restoration. With more than 800 franchise locations across several countries, and with the backing of&nbsp;<a href="https://www.servicemaster.com/">ServiceMaster Brands</a>, the company has built its reputation on responding quickly when water, fire, smoke or mold damage disrupts homes and businesses.Now, the company is placing a stronger emphasis on managed repair services, allowing franchisees to take projects from initial mitigation through full reconstruction.<h2>Why Managed Repair Services Matter Now</h2>According to&nbsp;<a href="https://www.linkedin.com/in/john-stateson-32974747/">John Stateson</a>, vice president of construction services, this shift is largely driven by customer preference, as reported in a J.D. Power studies the team commissioned and researched.Adding managed repair services opens more doors at the local level. Adjusters, agents and referral partners often look for providers who can take a project from mitigation through the rebuild. Handling the full scope of work removes the need to juggle multiple vendors, and that shift makes franchisees easier to work with and more reliable in the eyes of local partners.“Being able to become that single-source solution will grow your business that much better as the years go on,” Stateson said. “In my experience, I spent half my career in this industry as a franchisee, and because we offered construction, we were able to get work from so many referral sources and consistent, repeatable work because they knew that we were trustworthy, that we did quality work and they continued to come back to us.”That has not always been the standard approach. For years, insurance carriers often split mitigation and reconstruction between separate vendors because of concerns about conflicts of interest. In practice, though, that setup often led to delays, mixed messages and a more frustrating experience for homeowners. Now, both carriers and customers are placing more value on having one company oversee the job from beginning to end.With improvements in documentation tools and project management technology, Stateson said brands like&nbsp;<a href="https://1851franchise.com/servicemaster-restore">ServiceMaster Restore</a> can now provide transparency and eliminate the gray areas that once made separation necessary. “We can tell a better story,” he said. “We can help justify and prove what needs to be done, and also deliver a better product.”<h2>Improving the Customer Experience After a Loss</h2>When mitigation and reconstruction are handled by separate companies, customers often struggle to understand who is responsible for each phase. Miscommunication can lead to finger-pointing between vendors and longer project timelines. By integrating managed repair&nbsp; services, franchisees simplify the process.“They have one company that they’re going to talk to throughout the project,” Stateson said. “There’s a lot less confusion around it. I also think that when you have that single provider delivering that solution end-to-end, that provider is more likely to put its best foot forward. And so it improves the quality of the experience.”Because reconstruction planning can begin while mitigation is still underway, projects often move faster overall. Eliminating vendor handoffs reduces downtime and accelerates completion.<h2>How the Brand Supports Expansion into Managed Repair</h2>ServiceMaster Restore is investing in training, technology and peer collaboration to help franchisees integrate or expand managed repair services, especially since construction within a restoration environment is distinct from traditional contracting. Franchisees are not remodeling homes. They are restoring properties to pre-loss condition, often working within insurance guidelines and tight timelines.“When you go in to do construction for restoration, every project’s a little bit different,” Stateson said. “You’re not remodeling. You have to restore. The restorative construction piece is unique in that sense, and it can be more difficult. So we work to provide a lot of training and best practices.”The brand is developing playbooks, structured training programs and best-practice frameworks to guide franchisees through operational integration. Peer-to-peer collaboration also plays a significant role, connecting experienced operators with those just entering the managed repair space.&nbsp;“We also want to work to enhance technology around it,” Stateson said. “We’re looking into the technologies of artificial intelligence, documentation technology and then blending that into our overall processes around construction.”<h2>Getting Started: A Measured Approach</h2>Franchisees exploring managed repair services for the first time need to start with the basics. Requirements are not the same everywhere. Licensing rules can change from one state or municipality to the next, and the difference matters. In some markets, restoration work can be done without a license, while construction work cannot. Before moving forward, it is important to understand what is required locally, how permitting works and whether the franchise agreement allows for adding new services.“Oftentimes people want to jump into it with both feet and get the really big jobs because it’s a lot of money,” Stateson said. “But the reality is when you take that big of a risk with a really big job with a little bit of experience, you can easily get yourself into financial harm.”<h2>Beyond the Standard Offerings: Growing Local Revenue</h2>As disaster restoration continues to evolve, ServiceMaster Restore’s focus on managed repair services reflects a broader industry shift toward accountability, efficiency and customer-centered delivery.For franchisees, integrating reconstruction is not simply about adding revenue. It is about strengthening referral relationships, shortening project timelines and creating a more seamless experience during one of the most stressful moments a customer can face.For more information on franchising with ServiceMaster Restore, visit:&nbsp;<a href="https://franchise.servicemasterrestore.com/.">https://franchise.servicemasterrestore.com/.</a>&nbsp;

How ServiceMaster Restore Franchisees Offer Managed Repair Services

ServiceMaster Restore franchisees are expanding beyond mitigation work, adding construction services, helping them add revenue, strengthen referral relationships and shorten project timelines.

How ServiceMaster Restore Franchisees Offer Managed Repair Services in Addition to Disaster Recovery as a Single-Source Solution

servicemaster-restore-construction-services

ATLANTA&nbsp;—&nbsp;<a href="https://franchise.servicemasterrestore.com/">ServiceMaster Restore</a>, a leading disaster restoration franchise brand, is closing out 2025 strong after a year marked by continued franchise development, strategic operational enhancements and a sharpened focus on serving customers closer to where they live and work.&nbsp;Throughout 2025,&nbsp;<a href="https://1851franchise.com/servicemaster-restore/info">ServiceMaster Restore</a> continued to build on the momentum from earlier in the year, with 18 new franchise signings, 25 openings and expanded coverage across many states including Texas, Florida, Colorado, Ohio, Kentucky and California. Growth was driven in part by existing owners expanding within their territories, reflecting confidence in the brand’s model and long-term opportunity.“Consumers today are looking for providers who are close by, responsive and capable of handling the full scope of their needs,” said&nbsp;<a href="https://www.linkedin.com/in/jeffwtodd/">Jeff Todd</a>, chief franchise development officer at&nbsp;<a href="https://www.servicemaster.com/">ServiceMaster Brands</a>. “Our focus has been on helping franchise owners go deeper into their markets and evolve their businesses to meet those expectations.”In response to shifting consumer demand, ServiceMaster Restore spent much of 2025 strengthening its reconstruction and construction support capabilities. The goal: enabling franchisees to serve as a true one-stop solution — from initial mitigation through full rebuild — while creating new revenue opportunities within their existing customer base.The brand also rolled out new tools and resources to support faster, more consistent operations across the network. The brand also launched an updated estimating tool that allows franchisees to create quotes directly on-site along with financing options to help customers pay for their services.<a href="https://franchise.servicemasterrestore.com/">ServiceMaster Restore</a> also raised more than $200,000 in 2025, earning the brand recognition as Hire Heroes USA’s 2025 Partner of the Year. The We Serve: Veterans campaign has galvanized ServiceMaster Restore franchisees, vendors and corporate teams nationwide to support meaningful career opportunities for veterans transitioning into civilian life.In 2026, ServiceMaster Restore expects to continue supporting existing franchise owners as they expand within their territories, adding locations closer to customers. The brand is also preparing for additional franchise openings, with 52 projected openings this year.“We made great progress in 2025 by focusing on our franchise owners and the fundamentals of the business,” said&nbsp;<a href="https://www.linkedin.com/in/johntovar/">John Tovar</a>, ServiceMaster group president. “That approach puts us in a good place as we head into 2026.”With more than six decades in the restoration industry and franchise opportunities available nationwide, ServiceMaster Restore plans to continue supporting franchise owners as customer needs evolve.About ServiceMaster Restore®:&nbsp;With approximately 2,000 franchised and licensed locations around the world, ServiceMaster Restore and ServiceMaster Recovery Management (SRM) serve customers through a global network of franchises available 24/7/365 to provide residential and commercial restoration services resulting from damage caused by water, fire, smoke or mold. SRM is the large-scale commercial catastrophic disaster restoration unit of ServiceMaster Restore. ServiceMaster Restore is a business unit of Atlanta-based ServiceMaster® Brands, a leading franchise provider of needs-based residential and commercial services. More information can be found at&nbsp;<a href="http://servicemasterrestore.com">servicemasterrestore.com</a> and&nbsp;<a href="http://srmcat.com">srmcat.com</a>.About ServiceMaster® Brands:&nbsp;ServiceMaster® Brands is a leading franchisor of residential and commercial services in the restoration, cleaning, moving, junk removal and bioremediation industries. Founded in 1929, the company is home to over 3,200 franchisees across 4,600+ locations serving over 1 million homes and businesses each year. ServiceMaster was founded with a deep commitment to its franchisees and has franchise opportunities available in ServiceMaster Restore®, ServiceMaster Clean®, Merry Maids®, TWO MEN AND A TRUCK®, and TWO MEN AND A JUNK TRUCK®. Visit&nbsp;<a href="http://servicemaster.com/franchising">servicemaster.com/franchising</a> to learn more.&nbsp;

ServiceMaster Restore Closes Out 2025 With Franchise Expansion;

After a year of new openings, territory expansion and internal improvements, the brand is entering 2026 focused on strengthening its presence in existing markets.

ServiceMaster Restore Closes Out 2025 With Franchise Expansion; Sets Sights on Adding 52 New Locations in 2026

servicemaster-restore-2025-franchise-growth-2026

How ServiceMaster Restore Franchisees Offer Flexibility in Finance Options

how-servicemaster-restore-franchisees-offer-flexibility-in-finance-options

image of service master restore national coordination support system

How ServiceMaster Restore’s Coordinated National Network Encourages Local Scaling

servicemaster-restore-franchisor-support-national-franchise-network

Restoring What Matters Most: Why ServiceMaster Restore Is the Nation’s Trusted Leader in Emergency Recovery

MORE STORIES LIKE THIS