What Business Owners Should Know About Net Promoter Score
Julie Niehoff is a celebrated keynote speaker, author and host of The Easy Marketing Guide with Julie Niehoff, a weekly mixed format podcast offering real-world advice for small business, franchise, and nonprofit organizations.
Julie joined Social Geek Radio hosts, Deb Evans and Jack Monson to explain the net promoter score and why business owners should understand the value to their business.
How loyal are your customers? When was the last time you asked your customers, "How likely is it that you would recommend us to a friend or colleague?" Do you know how to calculate your net promoter score using that one simple question?
Social Geek Radio hosts
Deb Evans and
Jack Monson are joined by Julie Neihoff, author, speaker and host of Easy Marketing Guide. Julie explains the net promoter system and why it should be used by every small to a large business owner.