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Third-party delivery apps have enjoyed a meteoric ascent over the last few years, and will be central to the way the restaurant industry operates, according to an article on <a href="https://www.modernrestaurantmanagement.com/working-well-with-third-party-delivery-apps/?utm_source=1851franchise.com&utm_medium=article&utm_campaign=when-it-comes-to-third-party-delivery-apps-and-restaurants-its-relationship-status-its-complicated-2709390" target="_blank" rel="nofollow" style="text-decoration-line:none" target="_blank">Modern Restaurant Management</a>. &ldquo;The number of food delivery app downloads is up 380 percent since 2015, according to market-data firm <a href="https://www.appannie.com/en/insights/market-data/app-annie-2015-retrospective/?utm_source=1851franchise.com&utm_medium=article&utm_campaign=when-it-comes-to-third-party-delivery-apps-and-restaurants-its-relationship-status-its-complicated-2709390" target="_blank" rel="nofollow" style="text-decoration-line:none" target="_blank">App Annie</a>, and research firm <a href="https://adage.com/article/digital/restaurants-shrink-food-delivery-apps-popular/315464/?utm_source=1851franchise.com&utm_medium=article&utm_campaign=when-it-comes-to-third-party-delivery-apps-and-restaurants-its-relationship-status-its-complicated-2709390" target="_blank" rel="nofollow" style="text-decoration-line:none" target="_blank">Cowen and Co.</a> predicts that U.S. restaurant delivery sales will rise an average of 12 percent a year to $76 billion in the next four years,&rdquo; the article said. 

The rise of third-party delivery has also resulted in &ldquo;<a href="https://1851franchise.com/top-restaurant-trends-to-watch-reservations-management-and-delivery-software-2708988" style="text-decoration-line:none" target="_blank">ghost kitchens&rdquo; and &ldquo;ghost restaurants,&rdquo; or for-delivery operations without a physical, full-service location, plus integrated restaurant management software</a> to handle the influx of data from online and/or third-party platform orders.

The Restaurant Management article noted that common issues restaurateurs take with third-party delivery apps include &ldquo;Overall costs don&rsquo;t cover new business,&rdquo; &ldquo;lack of customer support,&rdquo; &ldquo;lack of technology support,&rdquo; &ldquo;less quality control of drivers and food,&rdquo; &ldquo;neglected seated guests&rdquo; and &ldquo;not enough staff/resources to support program.&rdquo; 

The good news is that restaurants can solve for these concerns by partnering with the right delivery software, investing in data-driven management software, &ldquo;making sure the app integrates with their POS system&rdquo; and centering strategic marketing and advertising initiatives, according to the article.

Read the full story <a href="https://www.modernrestaurantmanagement.com/working-well-with-third-party-delivery-apps/?utm_source=1851franchise.com&utm_medium=article&utm_campaign=when-it-comes-to-third-party-delivery-apps-and-restaurants-its-relationship-status-its-complicated-2709390" target="_blank" rel="nofollow" style="text-decoration-line:none" target="_blank">here</a>.

When It Comes to Third-Party Delivery Apps and Restaurants, It’s ‘Relationship Status: It's Complicated’

1851 Franchise

Research says the number of food delivery app downloads is up 380 percent since 2015, with more use projected in the coming years.


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When It Comes to Third-Party Delivery Apps and Restaurants, It’s ‘Relationship Status: It's Complicated’

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