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An Intouch Insight report found that KFC has the quickest drive-through while Chick-fil–A has the slowest.&nbsp;In line at Chick-fil-A, customers spent an average of around 8.5 minutes waiting in their cars, while KFC customers waited a little over 5 minutes. The survey examined 10 U.S. restaurant chains and over 1,500 locations in June and July.&nbsp;Though Chick-fil-A’s drive-through had the longest lines, its customers were some of the most satisfied compared to the other chains surveyed.&nbsp;??“With friendliness having declined in the industry, brands who can crack the code on employee satisfaction and training will be able to drive better customer service,” said Laura Livers, Intouch Insight’s head of strategic growth, told&nbsp;<a href="https://www.wsj.com/articles/fast-food-drive-through-chains-ranked-quickest-to-slowest-list-11665427830?utm_source=1851franchise.com&utm_medium=article&utm_campaign=which-fast-food-chains-have-the-quickest-drive-thru-times-2719981" target="_blank" rel="nofollow">The Wall Street Journal</a>.Hardee’s joined KFC in having some of the shortest wait times, averaging around 5.5 minutes and having fewer than two cars on average in line at a given time.&nbsp;Average wait times for all restaurants surveyed&nbsp; were as follows:&nbsp;<ul><li>KFC: 5 mins 03 secs</li><li>Taco Bell:&nbsp;5 mins 18 secs</li><li>Hardee’s:&nbsp;5 mins 23 secs</li><li>Dunkin’:&nbsp;5 mins 28 secs</li><li>Carl’s Jr.: 5 mins 47 secs</li><li>Arby’s:&nbsp;5 min 57 secs</li><li>Burger King:&nbsp;6 min 03 secs</li><li>McDonald’s:&nbsp;6 min 51 secs</li><li>Wendy’s: 7 mins 11 secs</li><li>Chick-fil-A:&nbsp;8 mins 29 secs</li></ul>Read the full article on&nbsp;<a href="https://www.wsj.com/articles/fast-food-drive-through-chains-ranked-quickest-to-slowest-list-11665427830?utm_source=1851franchise.com&utm_medium=article&utm_campaign=which-fast-food-chains-have-the-quickest-drive-thru-times-2719981" target="_blank" rel="nofollow">The Wall Street Journal</a>.

Which Fast Food Chains Have the Quickest Drive-Thru Times?

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A survey of 1,500 locations around the United States found that customers waited on line for over 8 minutes, while KFC customers waited just over 5 minutes. 

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Dillas Quesadillas

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Franchise Times: New Franchise Exec Says Dillas Is Bringing ‘Excitement’ Back to QSR Category

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Lawn Squad

Greener, Faster, Smarter: Why Entrepreneurs Are Choosing Lawn Squad 

Greener, Faster, Smarter: Why Entrepreneurs Are Choosing Lawn Squad as a Treatment-Only Lawn Care Franchise

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Jollibee

How Jollibee’s Veteran Leadership Team Is Rewriting the Playbook for U.S. Expansion

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Woodhouse Spas

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Mellow Mushroom

How Mellow Mushroom’s Model Made it the Perfect Addition to Brad Harper’s Restaurant Portfolio

How Mellow Mushroom’s Flexible Model Made it the Perfect Addition to Brad Harper’s Growing Restaurant Portfolio

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Which Fast Food Chains Have the Quickest Drive-Thru Times?

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