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An Intouch Insight report found that KFC has the quickest drive-through while Chick-fil–A has the slowest.&nbsp;In line at Chick-fil-A, customers spent an average of around 8.5 minutes waiting in their cars, while KFC customers waited a little over 5 minutes. The survey examined 10 U.S. restaurant chains and over 1,500 locations in June and July.&nbsp;Though Chick-fil-A’s drive-through had the longest lines, its customers were some of the most satisfied compared to the other chains surveyed.&nbsp;??“With friendliness having declined in the industry, brands who can crack the code on employee satisfaction and training will be able to drive better customer service,” said Laura Livers, Intouch Insight’s head of strategic growth, told&nbsp;<a href="https://www.wsj.com/articles/fast-food-drive-through-chains-ranked-quickest-to-slowest-list-11665427830?utm_source=1851franchise.com&utm_medium=article&utm_campaign=which-fast-food-chains-have-the-quickest-drive-thru-times-2719981" target="_blank" rel="nofollow">The Wall Street Journal</a>.Hardee’s joined KFC in having some of the shortest wait times, averaging around 5.5 minutes and having fewer than two cars on average in line at a given time.&nbsp;Average wait times for all restaurants surveyed&nbsp; were as follows:&nbsp;<ul><li>KFC: 5 mins 03 secs</li><li>Taco Bell:&nbsp;5 mins 18 secs</li><li>Hardee’s:&nbsp;5 mins 23 secs</li><li>Dunkin’:&nbsp;5 mins 28 secs</li><li>Carl’s Jr.: 5 mins 47 secs</li><li>Arby’s:&nbsp;5 min 57 secs</li><li>Burger King:&nbsp;6 min 03 secs</li><li>McDonald’s:&nbsp;6 min 51 secs</li><li>Wendy’s: 7 mins 11 secs</li><li>Chick-fil-A:&nbsp;8 mins 29 secs</li></ul>Read the full article on&nbsp;<a href="https://www.wsj.com/articles/fast-food-drive-through-chains-ranked-quickest-to-slowest-list-11665427830?utm_source=1851franchise.com&utm_medium=article&utm_campaign=which-fast-food-chains-have-the-quickest-drive-thru-times-2719981" target="_blank" rel="nofollow">The Wall Street Journal</a>.

Which Fast Food Chains Have the Quickest Drive-Thru Times?

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A survey of 1,500 locations around the United States found that customers waited on line for over 8 minutes, while KFC customers waited just over 5 minutes. 

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Children's Lighthouse

Children’s Lighthouse Ramps Up Growth in First Half of 2025 With Strategic Expansions, Franchise Signings, and New Headquarters

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Right at Home

Right at Home® Named a 2025 Top Franchise Brand for Multi-Unit Owners by Entrepreneur Magazine

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Dog Training Elite

Dog Training Elite -Tips-to-Ease-Dog Anxiety-for-4th of July- July-2025

Dog Training Elite Shares Tips To Ease Dog Anxiety for 4th of July

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Melting Pot

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Lexington Herald Leader: This Restaurant Chain Eyes a Return to Lexington After 10 Years

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Keke's Breakfast Cafe

Keke's Breakfast Cafe - John and Kimberly Ehrhard - 1851 Franchise

Empowering Leadership, One Pancake at a Time: How John and Kimberly Ehrhard Are Building a Franchise Legacy with Keke’s Breakfast Cafe

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Which Fast Food Chains Have the Quickest Drive-Thru Times?

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