1851

Even a global pandemic couldn’t deter Lou Kim from purchasing a <a href="https://www.premiumservicebrands.com/prolift-garage-doors/?utm_source=1851franchise.com&utm_medium=article&utm_campaign=why-i-bought-lou-kim-of-prolift-garage-doors-2713799" target="_blank" rel="nofollow">ProLift Garage Doors</a> franchise.“Over the past two years I’ve worked in the Denver area as an independent insurance agent at Colorado Insurance,” said Kim. “I absolutely love the Denver area, and when I saw a gap in my own community for quality garage door service and support, I knew I wanted to help ensure that my neighbor’s households were safe and secure.”After deciding to start a business and researching several options, Kim quickly decided that franchising would be the best route to take. “I didn’t want to take the risk of reinventing the wheel — I was more comfortable becoming an operator of a proven business model rather than starting from scratch,” he said.Kim started working with a franchise consultant to help him find the perfect franchise opportunity based on his qualifications. Soon, ProLift Garage Doors proved to be the best fit for Kim’s local Denver business.&nbsp;Acquired by Paul Flick in 2015, ProLift Garage Doors, one of the <a href="https://www.premiumservicebrands.com/?utm_source=1851franchise.com&utm_medium=article&utm_campaign=why-i-bought-lou-kim-of-prolift-garage-doors-2713799" target="_blank" rel="nofollow">Premium Service Brands </a>franchises, performs repair, replacement, installation and servicing of overhead garage doors and loading dock components for residential and commercial clients. Since being acquired by PSB, ProLift Garage Doors has made a name for itself through its commitment to customer service as well as its industry expertise.&nbsp;“First and foremost, I loved ProLift Garage Door’s mission and its integrity as a successful business in the industry,” said Kim. “In my career, I’ve learned that the most important thing is customer service, so I wanted to choose an industry that focused on serving others. When deciding which franchise concept to buy, I made customer service and integrity a high priority. In the garage door industry, most of the competitors fail to provide a high level of customer service. Instead of just focusing on sales, ProLift provides the necessary training and support to ensure that our team always listens to the customer in order to guarantee their satisfaction, save them money and build a strong referral network.”ProLift Garage Doors offers both <a href="https://www.proliftdoors.com/residential/?utm_source=1851franchise.com&utm_medium=article&utm_campaign=why-i-bought-lou-kim-of-prolift-garage-doors-2713799" target="_blank" rel="nofollow">residential</a> and <a href="https://www.proliftdoors.com/commercial/?utm_source=1851franchise.com&utm_medium=article&utm_campaign=why-i-bought-lou-kim-of-prolift-garage-doors-2713799" target="_blank" rel="nofollow">commercial</a> services. With the brand’s collective years of experience and a serious focus on customer satisfaction, homeowners can trust the brand for all of their garage door service needs. With garage doors becoming more and more popular as the primary entrance to the house, the increased usage is resulting in the need for more repair work. While most of the competitors in the garage door industry go in and immediately sell a new door to consumers, ProLift prioritizes repair in order to help homeowners save money.Another deciding factor for Kim was ProLift’s business model, which features low overhead costs, solid growth potential and flexibility. “As opposed to other concepts, I liked the fact that there weren’t a lot of start-up fees and that franchisees could operate the business from home,” he said. “The technology, training, marketing and resources that the Premium Service Brands team offers has been fantastic as well.”With six growing and respected home service franchises in its portfolio, Premium Service Brands knows how to set franchisees up for success. The business model has been perfected over four decades of operation, and the corporate team helps owners implement the proven system. Franchisees have all the resources they need to boost sales, recruit and retain employees, incorporate the latest technology and provide the best customer service in the industry.&nbsp;This support infrastructure also includes training and guidance from the corporate leadership team, digital marketing and local advertising research, access to a national call center for booking, established brand presence and credibility, vendor partnerships, franchise management resources, communication with the network of home service franchisees and a culture of honesty, integrity and respect.After doing the proper due diligence, Kim reached out to the ProLift team, attended the discovery day and soon opened his first operation in June.Now, with the COVID-19 pandemic, Kim has had quite the interesting start to franchise ownership. “We have trained all of our employees on proper social distancing rules, and I’ve implemented virtual sales estimates and handled consultations remotely, which customers have appreciated,” he said. “This generation is very tech-savvy, so our sales have actually gone up. We also like to give back to the community by offering free repair for customers who are in bad financial situations.”This ability to help the community is another reason why Kim purchased a ProLift Garage Doors franchise. Kim is hoping to get involved with <a href="https://www.kids-lift.org/?utm_source=1851franchise.com&utm_medium=article&utm_campaign=why-i-bought-lou-kim-of-prolift-garage-doors-2713799" target="_blank" rel="nofollow">Kid’s Lift — Premium Service Brand’s nonprofit organization </a>— in order to help support families in Denver. This summer, Kim also plans to volunteer at the <a href="http://www.nonprofitfacts.com/CO/Global-Village-Hope-Foundation-Inc.html?utm_source=1851franchise.com&utm_medium=article&utm_campaign=why-i-bought-lou-kim-of-prolift-garage-doors-2713799#ixzz6QxzcS7DI" target="_blank" rel="nofollow">Global Village Hope Foundation</a> in Highlands Ranch, Colorado. Plus, Kim is excited to develop employees and hire locally during a time of record unemployment — the average ProLift Garage Door franchise location features two to five technicians.“Throughout my life, I’ve learned how to adapt to any situation and never accept defeat,” said Kim. “Taking a risk will always be worth it, and I couldn’t be more excited to enter this new adventure with ProLift Garage Doors.”For more information of franchising with ProLift Garage Doors, visit:&nbsp;<a href="https://www.premiumservicebrands.com/prolift-garage-doors/?utm_source=1851franchise.com&utm_medium=article&utm_campaign=why-i-bought-lou-kim-of-prolift-garage-doors-2713799" target="_blank" rel="nofollow">https://www.premiumservicebrands.com/prolift-garage-doors/</a>

Why I Bought: Lou Kim of ProLift Garage Doors

1851 Franchise

Denver-based franchisee Lou Kim recently signed on as a ProLift Garage Door owner because of the brand’s proven offering, remote business model and low overhead costs. 

This brand page has been paid for by 1851. Content within this page that is paid will showcase a Sponsored icon. This means the brand has engaged 1851 FRANCHISE to write the content. Content without the Sponsored Icon is aggregated media placements the brand earned. Questions can be sent to editorial@1851franchise.com

why-i-bought-lou-kim-of-prolift-garage-doors

Strategic Franchising

Maximizing Franchise Success: Best Practices for First-Time Franchisees With Strategic Franchising Systems

maximizing-franchise-success-best-practices-for-first-time-franchisees-with-strategic-franchising-systems

Why Customer Experience Matters More Than Ever in Franchising

why-customer-experience-matters-more-than-ever-in-franchising

Griswold

Griswold’s Bruce McReynolds Shares Key Mental Health Strategies for Older Adults on WFMY News 2

griswolds-bruce-mcreynolds-shares-key-mental-health-strategies-for-older-adults-on-wfmy-news-2

Pet Wants

Why Corporate Professionals Are Making the Leap Into Pet Entrepreneurship with Pet Wants

why-corporate-professionals-are-making-the-leap-into-pet-entrepreneurship-with-pet-wants

Senior Care Authority

Guiding Families, Championing Hope: Adam Flattau’s Role in Alzheimer’s Advocacy

guiding-families-championing-hope-adam-flattaus-role-in-alzheimers-advocacy

Buying a Franchise Masterclass

 Franchise Opportunities

Get Support Buying a Franchise

How to Buy a Franchise White Paper

How to Buy a Franchise

How to Sell Franchises

How to Grow a Franchise

Find a Franchise Supplier

1851 Franchise Opportunities

Franchisor News

Franchisor Power Rankings

FranCamp Mastermind Summit

Franchise Development Website Builder

Franchise Resources

What ALEC-Laffer's Report Means for Franchising

Website Awards

Power Rankings

About 1851

Advertise on 1851

Contact 1851 Editorial

Terms of Use

1851 Login

GROWTH CLUB LOGIN

facebook

instagram

twitter

linkedin

youtube

Hardee’s Lawsuit Highlights the Risk of Going Off-Model in Franchising

hardees-franchise-lawsuit-paradigm-investment-group

Hooters Leans Into Franchising With Closure of 30 Company-Owned Stores - Agg - 1851 Franchise

Hooters Leans Into Franchising With Closure of 30 Company-Owned Stores

hooters-franchise-model-company-owned-closures

Dave’s Hot Chicken Sold to Roark Capital in $1 Billion Deal to Fuel Global Expansion

daves-hot-chicken-sold-to-roark-capital-in-1-billion-deal-to-fuel-global-expansion

Homebuyers Keep Buying — And That’s Good News for Home Service Franchises - 1851 Franchise

Homebuyers Keep Buying — And That’s Good News for Home Service Franchises

homebuyers-keep-buying-and-thats-good-news-for-home-service-franchises

AI Could Push Unemployment to 20% — Fueling a Surge in First-Time Franchise Buyers - 1851 Franchise

AI Could Push Unemployment to 20% — Fueling a Surge in First-Time Franchise Buyers

ai-unemployment-impact-white-collar-job-loss

How Vishal Juneja Turned a Family Tradition Into a Paris Baguette Franchise

How Vishal Juneja Turned a Family Tradition Into a Paris Baguette Franchise Built on Heart and Community

paris-baguette-franchise-rockaway-new-jersey-vishal-junjea

Franchisee spotlight graphic with photo of Raj Pingili and Paris Baguette logo

How a Family Vacation Inspired Raj Pingili to Bring Paris Baguette to Towson, Maryland

how-a-family-vacation-inspired-raj-pingili-to-bring-paris-baguette-to-towson-maryland

From Personal Care to Purpose-Driven Business: Why This Couple Is Bringing Griswold to Houston

from-personal-care-to-purpose-driven-business-why-this-couple-is-bringing-griswold-to-houston

Franchisee spotlight graphic with photo of Sean Phelan & Caring Transitions logo

From Tech to Transitions: Why This Caring Transitions Franchisee Left the Corporate World To Help Families Navigate Life’s Hardest Moves

sean-phelan-caring-transitions-franchise-austin

The Ultimate Guide To Selling Franchises: How To Budget Properly

how-franchises-can-budget-their-finances-properly

The Ultimate Guide To Selling Franchises — How To Build Webinars

how-franchisors-can-build-effective-webinars-to-reach-prospective-franchisees

The Ultimate Guide to Selling Franchises: How to Position Your Value Proposition

The Ultimate Guide to Selling Franchises: How to Position Your Value Proposition — Point of Differentiation

Why I Bought: Lou Kim of ProLift Garage Doors

MORE STORIES LIKE THIS