At Beef ‘O’ Brady’s, technology is an important part of its commitment to franchisee success. Backed by parent company FSC Franchise Co., the family-friendly sports restaurant brand provides franchisees with a comprehensive suite of technology solutions designed to simplify day-to-day operations, improve decision-making and create a more seamless experience for guests.
But what truly sets Beef ‘O’ Brady’s apart is the support behind those systems. Rather than leaving franchisees to navigate multiple technology vendors independently, FSC provides a dedicated internal IT team, hands-on training and centralized resources.
"Any advantage technology can provide, whether it's guest-facing or back-of-house, can really help the bottom line and give operators the tools they need to run a successful business," said Jason Saposnik, vice president of information technology at FSC.
One of the biggest advantages of joining Beef ‘O’ Brady’s is gaining access to an established technology infrastructure without having to research, select and implement individual systems independently.
Through FSC, Beef ‘O’ Brady’s franchisees benefit from an integrated collection of industry-leading platforms that support nearly every aspect of restaurant operations.
The brand uses Toast as its point-of-sale (POS) system, PAR for online ordering, Punch for customer loyalty and Restaurant365 for labor management, scheduling and inventory. Together, these platforms help operators manage their businesses more efficiently while delivering a consistent experience for guests.
“Franchisees don't have to go out and source their own back-office system or loyalty management platform,” Saposnik said. “It's already a package of core technology systems that we use.”
Because FSC operates multiple restaurant brands, including Beef ‘O’ Brady’s, The Brass Tap and Newk’s Eatery, it can leverage the collective scale of its portfolio to negotiate more favorable pricing and contract terms with technology providers.
While technology helps streamline daily operations, one of its greatest advantages is giving franchisees a clearer understanding of their business performance.
FSC has also been working to make restaurant performance data easier for franchisees to access. Saposnik pointed to a recent addition to the company's technology resources.
"This year, we built a new reporting portal where franchisees can log in and see sales reports, prime cost reporting, our recipe database and weekly newsletters," Saposnik said. “We really want it to be a one-stop shop where they can access anything they need that isn't already in the POS reporting system.”
The portal gives owners convenient access to key operational resources and financial data, eliminating the need to navigate multiple platforms to find essential information.
One particularly valuable feature is prime cost reporting, which helps franchisees better understand two of the most significant expenses in restaurant operations: food and labor.
"The prime cost data is very beneficial," Saposnik said. "We provide all the Sysco purchases, labor and sales data. It's a great tool to help franchisees gauge what they should be spending and better understand their P&L."
Beef ‘O’ Brady’s technology strategy extends beyond the back of the house. The brand also invests in customer-facing platforms designed to make ordering more convenient, strengthen guest relationships and encourage repeat business.
Through its Punch-powered loyalty program, Beef ‘O’ Brady’s can reward guests for their purchases and create additional incentives for customers to return.
"When a guest signs up for the loyalty program, they earn points for every dollar they spend," Saposnik said. “Once they reach a certain number of points, they receive a $10 reward they can use. We also offer birthday rewards and other benefits.”
The brand's PAR online ordering platform also helps franchisees serve guests who prefer the convenience of ordering digitally, providing another channel for customer engagement and off-premise sales.
FSC is also exploring technology that could change how guests complete their meals. Saposnik said the company is preparing to test a new tableside service option.
"We're excited about that because guests will be able to pay at the table as soon as they’re ready, without having to wait for the check,”
For guests, the technology could make the dining experience more convenient. For franchisees, it offers another opportunity to streamline service and let employees focus more on hospitality.
Of course, even the most sophisticated restaurant technology is only valuable when operators know how to use it and can access support when something goes wrong. That's where FSC Franchise Co.'s centralized support infrastructure becomes a particularly important differentiator.
"We handle everything at our corporate office, and we have an internal IT help desk," Saposnik said. "Franchisees don't need to reach out to any vendors themselves. Everyone on our IT team is an expert on these systems, so they can come directly to us for any issues. We also have a ticketing portal where franchisees can submit requests for any non-urgent issues. Our IT help desk team works through those every day."
As restaurant technology continues to evolve, the ability to adapt will remain an important factor in long-term business performance. And with FSC Franchise Co.'s multi-brand infrastructure behind it, Beef ‘O’ Brady’s can continue evaluating new solutions while providing franchisees with the training and support needed to implement them effectively.
For independent restaurant owners, building a comparable technology ecosystem would be a massive undertaking that would require managing numerous vendor relationships, negotiating individual contracts and troubleshooting confusing issues alone.
Beef ‘O’ Brady’s franchisees, by contrast, enter the business with an established technology package, a centralized reporting system and a corporate team committed to helping them make the most of those resources.
To learn more about the Beef ‘O’ Brady’s franchise opportunity, visit https://1851franchise.com/beefobradys.
Beef 'O' Brady's
SPONSORED
Beef ‘O’ Brady’s provides franchisees with technology for restaurant operations, financial reporting and customer loyalty, backed by dedicated IT support.
At Beef ‘O’ Brady’s, technology is an important part of its commitment to franchisee success. Backed by parent company FSC Franchise Co., the family-friendly sports restaurant brand provides franchisees with a comprehensive suite of technology solutions designed to simplify day-to-day operations, improve decision-making and create a more seamless experience for guests.
But what truly sets Beef ‘O’ Brady’s apart is the support behind those systems. Rather than leaving franchisees to navigate multiple technology vendors independently, FSC provides a dedicated internal IT team, hands-on training and centralized resources.
"Any advantage technology can provide, whether it's guest-facing or back-of-house, can really help the bottom line and give operators the tools they need to run a successful business," said Jason Saposnik, vice president of information technology at FSC.
One of the biggest advantages of joining Beef ‘O’ Brady’s is gaining access to an established technology infrastructure without having to research, select and implement individual systems independently.
Through FSC, Beef ‘O’ Brady’s franchisees benefit from an integrated collection of industry-leading platforms that support nearly every aspect of restaurant operations.
The brand uses Toast as its point-of-sale (POS) system, PAR for online ordering, Punch for customer loyalty and Restaurant365 for labor management, scheduling and inventory. Together, these platforms help operators manage their businesses more efficiently while delivering a consistent experience for guests.
“Franchisees don't have to go out and source their own back-office system or loyalty management platform,” Saposnik said. “It's already a package of core technology systems that we use.”
Because FSC operates multiple restaurant brands, including Beef ‘O’ Brady’s, The Brass Tap and Newk’s Eatery, it can leverage the collective scale of its portfolio to negotiate more favorable pricing and contract terms with technology providers.
While technology helps streamline daily operations, one of its greatest advantages is giving franchisees a clearer understanding of their business performance.
FSC has also been working to make restaurant performance data easier for franchisees to access. Saposnik pointed to a recent addition to the company's technology resources.
"This year, we built a new reporting portal where franchisees can log in and see sales reports, prime cost reporting, our recipe database and weekly newsletters," Saposnik said. “We really want it to be a one-stop shop where they can access anything they need that isn't already in the POS reporting system.”
The portal gives owners convenient access to key operational resources and financial data, eliminating the need to navigate multiple platforms to find essential information.
One particularly valuable feature is prime cost reporting, which helps franchisees better understand two of the most significant expenses in restaurant operations: food and labor.
"The prime cost data is very beneficial," Saposnik said. "We provide all the Sysco purchases, labor and sales data. It's a great tool to help franchisees gauge what they should be spending and better understand their P&L."
Beef ‘O’ Brady’s technology strategy extends beyond the back of the house. The brand also invests in customer-facing platforms designed to make ordering more convenient, strengthen guest relationships and encourage repeat business.
Through its Punch-powered loyalty program, Beef ‘O’ Brady’s can reward guests for their purchases and create additional incentives for customers to return.
"When a guest signs up for the loyalty program, they earn points for every dollar they spend," Saposnik said. “Once they reach a certain number of points, they receive a $10 reward they can use. We also offer birthday rewards and other benefits.”
The brand's PAR online ordering platform also helps franchisees serve guests who prefer the convenience of ordering digitally, providing another channel for customer engagement and off-premise sales.
FSC is also exploring technology that could change how guests complete their meals. Saposnik said the company is preparing to test a new tableside service option.
"We're excited about that because guests will be able to pay at the table as soon as they’re ready, without having to wait for the check,”
For guests, the technology could make the dining experience more convenient. For franchisees, it offers another opportunity to streamline service and let employees focus more on hospitality.
Of course, even the most sophisticated restaurant technology is only valuable when operators know how to use it and can access support when something goes wrong. That's where FSC Franchise Co.'s centralized support infrastructure becomes a particularly important differentiator.
"We handle everything at our corporate office, and we have an internal IT help desk," Saposnik said. "Franchisees don't need to reach out to any vendors themselves. Everyone on our IT team is an expert on these systems, so they can come directly to us for any issues. We also have a ticketing portal where franchisees can submit requests for any non-urgent issues. Our IT help desk team works through those every day."
As restaurant technology continues to evolve, the ability to adapt will remain an important factor in long-term business performance. And with FSC Franchise Co.'s multi-brand infrastructure behind it, Beef ‘O’ Brady’s can continue evaluating new solutions while providing franchisees with the training and support needed to implement them effectively.
For independent restaurant owners, building a comparable technology ecosystem would be a massive undertaking that would require managing numerous vendor relationships, negotiating individual contracts and troubleshooting confusing issues alone.
Beef ‘O’ Brady’s franchisees, by contrast, enter the business with an established technology package, a centralized reporting system and a corporate team committed to helping them make the most of those resources.
To learn more about the Beef ‘O’ Brady’s franchise opportunity, visit https://1851franchise.com/beefobradys.
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