Before joining FSC Franchise Co., Chief Operating Officer Scott SirLouis spent years working his way up in restaurants, eventually owning five locations of his own — an experience that included both success and hard lessons. That background now influences how FSC approaches franchise support across brands like Beef ‘O’ Brady’s and The Brass Tap.

“I created my own concept … made a whole lot of mistakes, and learned an awful lot about being an entrepreneur and both the power and the risks of owning your own business,” SirLouis said during a recent webinar with 1851 Publisher Nick Powills.

After selling two locations and closing three others, SirLouis moved into corporate leadership roles, overseeing hundreds of locations before joining FSC eight years ago. Today, he leads development, operations, IT and training, giving him a broad view of what franchisees need to succeed — and where independent operators often struggle.