1851

For&nbsp;<a href="https://www.linkedin.com/in/chi-hong-shen-28248860?utm_source=1851franchise.com&utm_medium=article&utm_campaign=chi-hong-shen-seniors-helping-seniors-san-antonio-2729284" target="_blank" rel="nofollow">Chi Hong Shen</a>, launching a&nbsp;<a href="https://seniorshelpingseniorsfranchise.com/?utm_source=1851franchise.com&utm_medium=article&utm_campaign=chi-hong-shen-seniors-helping-seniors-san-antonio-2729284" target="_blank" rel="nofollow">Seniors Helping Seniors® franchise</a> in San Antonio isn’t just a career pivot — it’s the culmination of a lifelong commitment to family, empathy and purpose. A Taiwanese immigrant who came to the United States in 1992 with plans to earn a business degree and return home to run his father’s factory, Shen’s journey took an unexpected turn the day he met his future wife at the San Antonio International airport.More than 30 years later, he’s traded in a successful career in engineering and pharmaceuticals to help seniors age with dignity — a mission inspired by his father’s Parkinson’s diagnosis and the power of compassionate, in-home care.1851 spoke with Shen to learn more about his inspiring story, his journey to the&nbsp;<a href="https://1851franchise.com/seniorshelpingseniors/info">Seniors Helping Seniors® franchise</a> and his plans for the future.&nbsp;1851 Franchise: Frame your personal story for us. What do you want us to know?Chi Hong Shen:&nbsp;I came to the United States in 1992 from Taiwan, originally planning to get my business degree and return to run my father’s factory. But the very first day I landed, I met my wife at the airport. She asked me to help with her luggage — and we’ve been together ever since. A year later, we decided to stay in the U.S. I earned my engineering degrees, got sponsorship and began working in corporate America, including time with Kimblerly-Clark and Nestlé.1851: What did you do before franchising, and how did you decide franchising made sense for you?Shen:&nbsp;I spent 26 years in the pharmaceutical and engineering industries. I was leading large projects and teams, managing up to $35 million in initiatives and solving complex problems. But I always emphasized empathy in my personal values, and eventually, I wanted to put those values to work. A coworker I saw on LinkedIn had become a franchise owner, and that caught my interest. I reached out to him, and he introduced me to his consultant. I explored six franchises before narrowing it down to Seniors Helping Seniors®. It really fit what I wanted to do.1851: What was your perception of franchising prior to becoming a franchisee, and what do you want people to know now that you’re in it?Shen:&nbsp;Before I started this journey, I thought franchising was just for fast food. I had no idea there were models like this one — built on values and compassion. Seniors Helping Seniors® really focuses on helping people transition from corporate to purposeful business ownership. The support they provide, combined with their mission, makes them very different from the other options I looked at.1851: What made you pick this brand? What excites you most about this company?Shen: The difference between Seniors Helping Seniors® and traditional home care companies is that our caregivers are also seniors who have gone through the same life experiences as our clients. Because our caregivers are active seniors themselves, they can better understand our clients’ needs and are able to build strong bonds with clients while providing care, making our clients more comfortable to receive the quality of care they deserve.Seniors Helping Seniors® matches personalities and hobbies of caregivers and clients, creating a unique relationship that both caregiver and client enjoy. Happiness creates long term relationships. The connection is stronger, and the care is more personal. Younger generations often don’t understand what the elderly are going through. Seniors Helping Seniors® bridges that gap.I got into this because my father was diagnosed with Parkinson’s and needed full-time in-home care. I was lucky — my father built a business and gave me the opportunity to afford quality care. That allowed me to be a son again, instead of just a caregiver. I want others to have that same chance.Our clients want to stay in their homes, but they also face loneliness. Our caregivers understand them. That connection — that empathy — is what makes this brand so special.1851: What do you hope to achieve with your business? What are your plans for growth?Shen:&nbsp;Our first goal is to run this franchise successfully and provide premium in-home care to elderly people. Once we do that, we hope to expand into another territory. The need is growing, and I want to be part of the solution.1851: What advice do you have for other people thinking about becoming franchise owners?Shen: I come from a project management background, so I treat this business the same way I would a multimillion-dollar project. I created a detailed launch timeline from the beginning. Risk assessment, resource allocation, contingency planning — those are the things I brought with me. If you want to be successful, you have to prepare, mitigate risks and stay focused on your goals. Franchising gives you the roadmap, but it's up to you to drive.&nbsp;ABOUT SENIORS HELPING SENIORS®: Seniors Helping Seniors® franchise system was founded by husband-and-wife duo Kiran and Philip Yocom. Kiran, who grew up in India, later worked to advance humanitarian efforts alongside Mother Teresa. After moving to the U.S. in 1995 and marrying her husband Philip, the Yocoms felt called to provide loving care to seniors and to cultivate an exchange of gifts at every generational level. Together, the Yocoms founded Seniors Helping Seniors® in-home services in 1998, opening the brand up to franchising in 2006. With a mission to be the most respected and rewarding home care provider in the U.S., Seniors Helping Seniors® locations stand apart from competitors as the only company that prioritizes hiring active seniors to provide care services to their less-active counterparts. Seniors Helping Seniors® service aligns caregivers and care recipients based on the abilities and needs of both by offering a wide range of care services. Seniors Helping Seniors® network has grown to 400 territories nationwide and over 200 franchise partners in 37 states. For more information on Seniors Helping Seniors® in-home care, visit&nbsp;<a href="https://seniorshelpingseniors.com/?utm_source=1851franchise.com&utm_medium=article&utm_campaign=chi-hong-shen-seniors-helping-seniors-san-antonio-2729284" target="_blank" rel="nofollow">https://seniorshelpingseniors.com/</a>.&nbsp;&nbsp;

Franchisee Spotlight with Chi Hong Shen and Seniors Helping Seniors Logo

Chi Hong Shen: Seniors Helping Seniors Franchise Owner | San Antonio, TX

1851 Franchise

After decades in corporate America, Chi Hong Shen is building a legacy rooted in compassion by launching a Seniors Helping Seniors® franchise designed to serve elders with dignity and understanding.


This brand page has been paid for by 1851. Content within this page that is paid will showcase a Sponsored icon. This means the brand has engaged 1851 FRANCHISE to write the content. Content without the Sponsored Icon is aggregated media placements the brand earned. Questions can be sent to editorial@1851franchise.com

From Engineering to Empathy: How This Taiwanese Immigrant is Redefining Senior Care in San Antonio with Seniors Helping Seniors®

chi-hong-shen-seniors-helping-seniors-san-antonio

Right at Home

Design with photo of Shalom Plotkin and Right at Home logo

From Military Chaplain to Home Care Entrepreneur: Rabbi Shalom Plotkin's Journey With Right at Home

rabbi-shalom-plotkin-right-at-home-franchise-journey

TruBlue Home Service Ally

TruBlue Bridges Health Care and Home: A New Standard in Aging-in-Place Support

trublue-bridges-health-care-and-home-a-new-standard-in-aging-in-place-support

Paris Baguette Canada

Photo of Paris Baguette iced coffee beverage and pastry

Paris Baguette Ranked No. 73 on Entrepreneur’s Fastest Growing Franchises List for 2025

paris-baguette-fastest-growing-franchise-2025

Biscuit Belly Franchising

Investing in the Morning Rush: The Financial Benefits of a Biscuit Belly Franchise

biscuit-belly-franchise-financial-benefits-2025

Children's Lighthouse

Legal Expertise Meets Heart: How Stephanie Russ Builds Franchisee Confidence at Children’s Lighthouse

legal-expertise-meets-heart-how-stephanie-russ-builds-franchisee-confidence-at-childrens-lighthouse

Buying a Franchise Masterclass

 Franchise Opportunities

Get Support Buying a Franchise

How to Buy a Franchise White Paper

How to Buy a Franchise

How to Sell Franchises

How to Grow a Franchise

Find a Franchise Supplier

1851 Franchise Opportunities

Franchisor News

Franchisor Power Rankings

FranCamp Mastermind Summit

Franchise Resources

What ALEC-Laffer's Report Means for Franchising

Website Awards

Power Rankings

About 1851

Advertise on 1851

Contact 1851 Editorial

Terms of Use

1851 Login

GROWTH CLUB LOGIN

facebook

instagram

twitter

linkedin

youtube

Subway Pushes Global Growth Despite U.S. Closures 

subway-pushes-global-growth-despite-us-closures

DoorDash Expansion Could Reshape Delivery and Operations for Franchise Brands - 1851 Franchise

DoorDash Expansion Could Reshape Delivery and Operations for Franchise Brands

doordash-acquistions-deliveroo-sevenrooms

Crumbl Franchise Investment - TSG Consumer Partners -  1851 Franchise

TSG Consumer Partners Takes Minority Stake in Crumbl, Signaling Franchise Growth Potential

crumbl-franchise-investment-tsg-consumer

Yum Brands Reports Strong Q1 Results with Big Boost from Taco Bell

yum-brands-reports-strong-q1-results-with-big-boost-from-taco-bell

QSR: McDonald’s Gains Momentum With Chicken Innovation, Value Deals and Franchisee Support

mcdonalds-franchise-recovery-chicken-strategy-value-deals-2025

Franchisee spotlight image with Randy and Sandy Craft, Children's Lighthouse logo on blue background

The Crafts’ Successful Journey from New Parents to Children’s Lighthouse Franchisees

the-crafts-successful-journey-from-new-parents-to-childrens-lighthouse-franchisees

Franchisee spotlight image with photo of Robert Trujillo and UWRG logo on blue background

How Robert Trujillo Expanded His Construction Business With UWRG

how-robert-trujillo-expanded-his-construction-business-with-uwrg

Franchisee spotlight graphic with photo of Amy Lepke and family and Papa Murphy's logo

After 14 Years as a Stay-At-Home Mom, Amy Lepke Returned to Papa Murphy’s — This Time as an Owner

papa-murphys-franchise-amy-lepke

1851 Franchisee Spotlight graphic with photo of Steve & Mia Kim & Paris Baguette logo

From Engineering to Empathy: How This Taiwanese Immigrant is Redefining Senior Care in San Antonio with Seniors Helping Seniors®

MORE STORIES LIKE THIS