The global chain is rolling out AI cameras at its locations in Australia and New Zealand to test their effectiveness in monitoring the correct pizza-cooking process.
As more and more restaurant operators are exploring new ways to automate processes and preemptively combat issues through the implementation of artificial intelligence, Domino’s has joined the fray with a unique new piece of technology.
According to a recent Restaurant Business article, the pizza franchise has partnered with restaurant technology company Dragontail Systems to address quality issues at the unit-level with a new AI-powered quality control device. The DOM Pizza Checker being tested in Domino’s locations throughout Australia and New Zealand is a smart scanner that checks each pizza against a dataset that shows what a so-called perfect pizza should look like. According to the article, the device sits in the kitchen and grades each pizza that comes out of the oven as it relates to pizza type, topping distribution, and more.
“If the pizza meets our high standards, it’s good to go, and if it’s not made right, we’ll make it again because we’re hungry to be better,” Domino’s Australia CEO Nick Knight said in a statement included in the article. “This means our team members won’t lose focus on quality during busy periods and our customers can have greater confidence in our products.”
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