Express Employment Professionals

<a href="https://www.linkedin.com/in/alyssa-chumbley-32b22643/?utm_source=1851franchise.com&utm_medium=article&utm_campaign=how-second-generation-franchise-owner-alyssa-chumbley-has-taken-her-express-employment-professionals-franchise-to-the-next-level-2722011" target="_blank" rel="nofollow">Alyssa Chumbley,</a> a second-generation franchise owner with&nbsp;<a href="https://expressfranchising.com/?utm_source=1851Franchise&amp%3Butm_medium=article&amp%3Butm_campaign=2023&utm_source=1851franchise.com&utm_medium=article&utm_campaign=how-second-generation-franchise-owner-alyssa-chumbley-has-taken-her-express-employment-professionals-franchise-to-the-next-level-2722011" target="_blank" rel="nofollow">Express Employment Professionals</a>, the 800-plus unit employment services franchise, took her Express business to the next level when she took over by advancing business practices to help the brand stay recession-proof and better meet the needs of the economy.&nbsp;Before working at&nbsp;<a href="https://1851franchise.com/expressemployment">Express</a>, Chumbley worked in the world of sales. After a brief time selling online advertising, Chumbley moved into a sales management position where she oversaw a team of more than 25 salespeople. She eventually decided to leave her sales job in the startup world because she felt that she could find success faster in franchising.&nbsp;The&nbsp;<a href="https://expressfranchising.com/news/successful-franchise-owner-reflects-on-what-drew-to-her-to-top-franchise-in-the-us/?utm_source=1851franchise.com&utm_medium=article&utm_campaign=how-second-generation-franchise-owner-alyssa-chumbley-has-taken-her-express-employment-professionals-franchise-to-the-next-level-2722011" target="_blank" rel="nofollow">multi-unit franchise owner</a> likes working under a franchisor because it fits her lifestyle. “Unlike a startup company, the Express business model has everything available to you to succeed at your fingertips. You don’t have to reinvent the wheel to be a successful franchise owner, but just make the wheel operate more efficiently – bigger, faster and stronger,” said Chumbley.&nbsp;“What I enjoy most about the Express business model is the flexibility it enables for me as a business owner. I can run the business at whatever capacity fits my lifestyle,” she said.Being a franchise owner with Express has been rewarding for her because everyday lives are changed. Chumbley loves the business side of the job, like speaking to decision-makers in the community and making a difference in businesses' goals.“It’s an incredible feeling to make a difference for these businesses by helping them accomplish their goals,” she said. “In other companies, you don’t have as much of a direct impact as you do here.”The future of the industry is competitive, and Chumbley knows that Express is going to need to be efficient while offering quality services. According to Chumbley, if this can be accomplished, the brand can beat its competitors nine out of ten times.&nbsp;“Diversification in jobs and industries is pertinent to the health and scalability of our franchise. The more recruiters we can up/down/cross-sell, the better we can thrive in economic uncertainty and continue as one of the top franchises worldwide,” Chumbley said.Chumbley recognizes that&nbsp;<a href="https://www.bls.gov/opub/mlr/2022/article/the-great-resignation-in-perspective.htm?utm_source=1851franchise.com&utm_medium=article&utm_campaign=how-second-generation-franchise-owner-alyssa-chumbley-has-taken-her-express-employment-professionals-franchise-to-the-next-level-2722011" target="_blank" rel="nofollow">“The Great Resignation”</a> is real, and HR professionals and companies are going to have to focus on internal retention if they want to be able to compete and keep up with other organizations in their industry.&nbsp;Express sets itself apart from other agencies by being locally owned and operated and prioritizing diversification in recruiting. On top of that, Express has the backing of a large and healthy international headquarters, which allows small businesses to work more efficiently without losing the local connection.&nbsp;“The key to being a successful franchise owner is the ability to empower leaders. The team is capable of doing far more than I am as an individual. If I can duplicate my knowledge over and over, the business can run at even greater speed and frequency than I’d ever be able to do,” she said.&nbsp;Chumbley also feels it’s more beneficial to be a franchise owner than on your own. “The beauty of owning a franchise is having access to the network of fellow business owners you get to lean on and learn from who are all in the same industry and experiencing similar peaks and valleys,” she said.&nbsp;The initial investment ranges from $100,000 to $220,000 to open an Express single traditional model, with a franchise fee of $40,000. For more information on franchising with Express, visit:&nbsp;<a href="https://expressfranchising.com/?utm_source=1851franchise.com&utm_medium=article&utm_campaign=how-second-generation-franchise-owner-alyssa-chumbley-has-taken-her-express-employment-professionals-franchise-to-the-next-level-2722011" target="_blank" rel="nofollow">https://expressfranchising.com/.</a>&nbsp;

How Second-Generation Franchise Owner Alyssa Chumbley Has Taken Her Express Employment Professionals Franchise to the Next Level 

1851 Franchise

The Express Employment Professionals multi-unit franchise owner reflects on her success with the franchise and the brand’s competitive positioning in the staffing and recruiting industry. 

This brand page has been paid for by EXPRESS EMPLOYMENT PROFESSIONALS. Content within this page that is paid will showcase a Sponsored icon. This means the brand has engaged 1851 FRANCHISE to write the content. Content without the Sponsored Icon is aggregated media placements the brand earned. Questions can be sent to editorial@1851franchise.com

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<a href="https://www.linkedin.com/in/greg-sulentic-300187171">Greg</a> and&nbsp;<a href="https://www.linkedin.com/in/laura-sulentic-rn-bsn-151728176/">Laura Sulentic</a> of Lincoln, Nebraska, were named as&nbsp;<a href="https://expressfranchising.com/">Express Employment Professionals’</a> 2026 Franchisees of the Year. The husband‑and‑wife team purchased their franchise in the midst of the COVID-19 pandemic in 2020, but their history with the franchise and staffing goes back even further.&nbsp;“I've been with&nbsp;<a href="https://1851franchise.com/expressemployment/info">Express</a> for 20 years and I’ve been in the industry for over 30 years,” Greg said. “When I came into Express, I came in as a regional developer working in what is our Rocky Mountain region from Edmonton, Canada down to New Mexico, helping franchises to get open and supporting existing franchises to grow their business.”Greg held that same role when he and Laura moved to the central United States to support offices in Kansas, Nebraska, Missouri and Iowa. He still holds that developer role today. During that time frame, the opportunity to purchase a franchise of their own came about.&nbsp;“It was an interesting time to place our bets and get into the franchise full-time,” Greg said.&nbsp;Although the pandemic posed unique challenges, the couple still found success. Their “go together” philosophy not only fuels their own accomplishment, but those of the franchisees they mentor.&nbsp;&nbsp;<h2>Overcoming Challenges by Focusing on People</h2>One of the biggest obstacles the Sulentics faced was not being able to bring anyone into their or their clients’ offices during the pandemic.“On top of that, I was a person who was used to going out to companies, to clients, meeting with people in person,” Greg said. “That was how we always drove business and suddenly that stopped, you couldn't do that anymore.”However, they turned that around as the pandemic eased and the franchisees saw a huge opportunity to grow their staffing business. With offices reopening, they saw that creating a more welcoming environment for candidates would be key to attracting talent, especially in an industry that often had a reputation for treating workers like part of a system rather than individuals. The Sulentics moved quickly to transform their spaces, replacing the cold, plexiglass-filled setup with a warmer, more inviting office where people would want to spend time.“That's really when we started to take off in this office,” Greg said. “There was that dark point where you thought ‘we’re going to lose all our business, we're going to lose all our candidates.’ But after that period, we very quickly hit a boom phase because companies had to come back. And they needed staff to do it.”The franchisees’ connection to the Lincoln community also plays a huge role in their success. The Sulentics live in Lincoln, and their team is made up of local Lincoln residents. They want to create an environment where everyone they work with feels like a part of their team, not just their internal team.&nbsp;“We’re very connected to this community,” Greg said. “We’re all Husker fans. We have a bunch of season tickets and we bring our clients to that, and that's a big part of the local community. We get involved with charities and nonprofits that we feel will be connected to our associate pool, as well.”<h2>Support From Express Corporate</h2>The Sulentics credit support from the team at Express Employment International&nbsp; as a champion of their success. Areas like legal, human resources, marketing and recruiting became much easier with the support of the team, especially in the early days with so much uncertainty during the pandemic.&nbsp;“We couldn't have functioned in that environment without Express headquarters,” Greg said. “They always kept us updated on navigating the unique laws at the time. They really helped us stay focused on what was important with our business and they took care of all that. They were communicating that back to us in this really great way. You didn't feel like you were alone.”&nbsp;<h2>Why the Sulentics Stood Out as Franchisees of the Year</h2>Greg believes their success and recent recognition came from continuing to focus on creating a strong, people-first experience for their associates and building meaningful relationships with them. Those associates ultimately become the brand’s best salespeople.“Our clients look at those folks and they ask them questions about us,” he said. “They see how good our people are. They compare us to our competitors and all that gives them this very favorable understanding of who Express is in the Lincoln market, who our team is. That helps us grow.”He also noted that his internal team has very little turnover. Something Greg says has to do with the fact that they feel tied to the mission of creating a great experience for the associates and getting them to work.&nbsp;“We have hundreds and hundreds of associates&nbsp;working for us right now, and our internal team that's responsible for putting those people to work really feels connected to that group and that group then feels connected to them,” he said. “That creates less turnover in our office and allows us to provide this really special service all around, and our clients and our associates love it.”For more information on buying an Express Employment Professionals franchise, please visit&nbsp;<a href="https://1851franchise.com/expressemployment">https://1851franchise.com/expressemployment</a>.

Creating a welcoming environment for employees and clients even during challenging times like the pandemic is what sets Greg and Laura Sulentic apart, earning them the recognition they deserve.

Express Employment Professionals Franchisees of the Year Celebrated for their People-First Approach

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For most of his career,&nbsp;<a href="https://www.linkedin.com/in/martin-minkowicz">Martin Minkowicz</a> worked on the sales side of workforce solutions, helping companies solve hiring problems at scale. Business ownership was never part of the plan. But within his first year as an&nbsp;<a href="https://expressfranchising.com/">Express Employment Professionals</a> franchise owner in Union, New Jersey, Minkowicz not only built early traction, but he also earned back 100% of his franchise fee through the brand’s Double Fast Track sales program.<h2>From Corporate Sales to Local Ownership</h2>Minkowicz spent most of his career in sales, starting in commission-based mortgage work before transitioning into finance and later recruiting-adjacent roles in job board and internet marketing sales. His work put him in front of large national brands, selling at scale and often over the phone.But after being laid off in mid-2024, he revisited an idea he had first considered years earlier: owning an&nbsp;<a href="https://1851franchise.com/expressemployment/info">Express</a> franchise. “I never thought that I could be an actual business owner,” Minkowicz said. “But the support that Express gives showed me that I don’t have to figure this all out by myself.”That support was a key factor in his decision to move forward. After attending Discovery Day in August, he signed his franchise agreement and officially opened his Union office on January 6, 2025.“It was kind of a blessing that we opened up in January,” he said. “Fresh start, new year, got through the holidays and it was like, all right, let’s start working.”<h2>Building Early Momentum Through Face-to-Face Sales</h2>From day one, Minkowicz leaned into what he knew best: getting in front of people. Rather than spending his early months behind a desk, he focused on meeting local business owners face-to-face, building relationships across small and mid-sized companies in his territory.“I’m not really a business owner type who wants to sit in the office,” he said. “I like talking to people in person. I like walking in and saying, ‘You’re a business owner. I’m a business owner too. I get how hard it is.’”Instead of relying on phone calls or scripted outreach, Minkowicz got out into the territory, walking into businesses and speaking directly with owners about the realities of running a company and managing hiring.<h2>Fast Track Goals as a Motivator, Not a Shortcut</h2>As a new Express franchise owner, Minkowicz was eligible for the brand’s Fast Track program, an incentive designed to help new owners build early traction.Under the program, franchisees can earn back:<ul><li>50% of the franchise fee by either billing 16 clients in one week or reaching $65,000 in gross margin within the first 26 weeks.</li><li>100% of the franchise fee by achieving both benchmarks, known as Double Fast Track.</li></ul>For Minkowicz, Fast Track didn’t change how he sold. Instead, it gave him a clear scoreboard.“As a salesperson, I’m always measuring myself against something,” he said. “Having that number motivates me to beat it.”By week 26, his Union office had reached 17 active clients, surpassing the required threshold and qualifying him for Double Fast Track. He had expected to hit the gross margin goal, but the client count milestone came together at the same time.The moment landed on a personal note. He found out the same day he had planned a long-scheduled dinner with his wife.“It ended up being on the day that I found out,” he said. “I didn’t think we were going to be celebrating anything, and it turned out to be awesome.”<h2>Hands-On Support That Reduced the Learning Curve</h2>Throughout his first year, Minkowicz leaned heavily on Express’s support structure, especially his franchise developer.“He’s been a wealth of knowledge,” Minkowicz said. “He’ll pick up the phone anytime and say, ‘Let’s talk about it. What can I help you with?’”In the early months, questions came up fast. Minkowicz said having someone he could call for operational or technology issues meant problems didn’t linger and he could keep the business moving.As his office grew to include additional staff, that support became part of the workflow, helping his team solve problems and build confidence independently.<h2>A First Year That Reinforced the Model</h2>By the end of year one, Minkowicz had not only earned back his full franchise fee but also hit every performance goal set by Express, including reaching 26 clients by week 52.Now focused on growth and potential hiring, Minkowicz often talks with prospective franchisees who come from similar sales-driven backgrounds.“If you’re a salesperson, you can figure everything else out,” he said. “This feels like business-ownership lite, because there’s so much support there.”For him, that structure turned what once felt out of reach into a sustainable path forward, one built on relationships, consistency and a system designed to reward early effort.For more information on buying an Express Employment Professionals franchise, please visit&nbsp;<a href="https://1851franchise.com/expressemployment/info">https://1851franchise.com/expressemployment/info</a>.&nbsp;

Hands-on developer support and clear early benchmarks helped Express franchise owner Martin Minkowicz hit his sales goals and recoup his full franchise fee in the first six months.

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Express Employment Professionals franchise

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Express Employment Professionals Franchise - Jeff Meyer - 1851 Franchise

Veteran Helps Others Find Work Through Express Employment

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Most prospective franchisees notice incentives right away. The real question is whether those benchmarks are practical and connected to the work required to grow the business.That’s the idea behind the Fast Track incentive offered by&nbsp;<a href="https://expressfranchising.com/">Express Employment Professionals</a>, the industry-leading staffing franchise. The program allows new franchise owners to earn back up to 100 percent of their franchise fee by hitting specific early performance benchmarks. Earn Fast Track once and owners can receive 50 percent of their franchise fee back. Hit Double Fast Track by meeting both benchmarks to earn 100 percent back.<h2>A Built-In Goal From Day One</h2><a href="https://www.linkedin.com/in/eilish-bel-aa06256/">Eilish Bel</a>, owner of&nbsp;<a href="https://www.expresspros.com/us-florida-tampa-northwest">Express Employment Professionals Tampa NW</a>, first learned about&nbsp;<a href="https://1851franchise.com/expressemployment">Express</a> from two friends who owned offices in other states. After attending Discovery Day in December 2024, she opened her office in early 2025. Early on, she made Fast Track a clear goal."I hit it in week nine and then I hit the double in week 18,” Bel said. “What I did was follow the process."&nbsp;Fast Track can be achieved in two ways: by billing 16 clients in one week or by reaching $65,000 in gross margin within the first 26 weeks. Owners who accomplish both hit Double Fast Track.For Bel, that meant embracing an owner-sales role and staying active in her territory.“If you are an owner in sales, it’s really being out there and doing calls,” she said. “My goal every week is to do 120 calls each week. It’s a combination of in-person, phone, and email, but the bulk of it is being out there getting to know your territory.”<a href="https://www.linkedin.com/in/julie-barrera-9a38427/">Julie Barrera</a>, owner of&nbsp;<a href="https://www.expresspros.com/us-texas-dallas-north">Express Employment Professionals North Dallas</a>, entered Express with more than two decades of staffing experience, primarily in healthcare. After being laid off twice in five years, she began exploring franchising as a way to gain more control over her career.“I already knew staffing,” Barrera said. “When I googled Express, I saw that it was one of the top franchise systems to work for.”The Fast Track incentive stood out during her evaluation process. “I thought the benefit of earning your initial fee back if you hit Fast Track was a great perk,” Barrera said. “I had a lot of confidence in myself and my experience, and it didn’t seem like too far-fetched of a goal.”<h2>Turning the Incentive Into a Team-Wide Mission</h2>Fast Track became more than a personal target for Barrera. It became a shared goal inside her office.“During that first 26 weeks, it was posted everywhere in our office,” she said. “The whole team had a buy-in. Each level that we hit internally to get closer to Fast Track would benefit everybody in the office.”Her team focused heavily on client count, while also leveraging direct-hire placements to help reach the gross margin threshold for Double Fast Track.Bel had a similar experience, noting that early wins created momentum. “If you’re a salesperson, closing a deal gives you a rush,” she said. “Once you&nbsp; get one, it motivates you to keep going towards that goal.”<h2>Weekly Coaching and Accountability</h2>Both franchisees pointed to&nbsp;<a href="https://1851franchise.com/expressemployment/express-franchisee-earns-back-franchise-fee-union-nj-2731564">Express’ developer program and Fast Track coaching as key to their success</a>. Bel participated in weekly calls with her developer and Fast Track coach.“Those first few months, it’s really hard to keep track of everything,” she said. “Having that weekly call was very encouraging. They were constantly motivating me and providing me real-time feedback on what I could do better and what I should focus on."Barrera echoed that sentiment, saying that the coaching was instrumental in helping her determine how best to utilize her time.“Whether it was email marketing, door pulls, phone calls, training, social media, job fairs, networking, or chamber events, there was always more to do than hours in the day," she said. Those weekly touchpoints helped her team stay accountable and adjust activity levels when needed.“If we didn’t hit our numbers, we asked why” she said. “How are we really utilizing our time?”<h2>Confidence That Carries Forward</h2>Earning back their franchise fees had a meaningful impact on both owners, but neither described it as purely financial.“It really means a lot to me that Express does that,” Bel said. “For them to be able to reward you with that money back is huge as a business owner. Very grateful that that was even a possibility.”For Barrera, hitting Fast Track confirmed that she made the right decision to franchise with Express.“Being able to hit Fast Track showed me that we are on the right track, that we’re laying the right foundation,” she said. “It showed what my team was motivated by, how we could reach those goals. It proved to me that getting into the franchise business with Express was the right thing to do.”<h2>Advice for New Owners</h2>Both franchisees stress that Fast Track has to be treated as a priority from the start.“You just have to go after it from day one,” Bel said. “Activity drives results. If you don’t have the activity, you’re not going to have those results.”Fast Track is designed to accelerate early traction, reinforce strong habits, and give new franchise owners a tangible way to build confidence in their investment.“Express has a very good, proven, successful blueprint," said Barrera. "And as long as you follow it, it will set you up for success.”For more information on buying an Express Employment Professionals franchise, please visit&nbsp;<a href="https://1851franchise.com/expressemployment/info">https://1851franchise.com/expressemployment/info</a>.&nbsp;

The incentive rewards early performance and gives new owners a clear path to recouping their initial investment while building strong habits.

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How Second-Generation Franchise Owner Alyssa Chumbley Has Taken Her Express Employment Professionals Franchise to the Next Level

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