1851

<a href="https://famoustoastery.com/famous-toastery-announces-rankings-on-franchise-times-top-200-franchises-and-inc-5000-list/?utm_source=1851franchise.com&utm_medium=article&utm_campaign=famous-toastery-launches-new-strive-for-five-incentive-program-for-its-famous-guests-and-employees-brings-average-google-review-up-one-star-in-just-one-month-2720633" target="_blank" rel="nofollow">Famous Toastery</a>, the 25-plus unit, North Carolina-based breakfast franchise, has made a name for itself by offering the most “Famously Fresh” breakfast, brunch and lunch offerings in its segment. Since its North Carolina beginnings in 2005 and franchising in 2013, Famous Toastery has maintained its strong momentum and surpassed competition with a business model and support infrastructure that encourages franchisees to “<a href="https://1851franchise.com/famoustoastery/be-famous-famous-toasterys-new-president-michael-mabrys-message-to-franchisees-2717719#featured">Be Famous</a>.” A major part of this strategy comes down to customer service, with the brand’s “<a href="https://1851franchise.com/famoustoastery/why-every-server-is-your-server-at-famous-toastery-2717715">Every Server is Your Server</a>” mentality creating a family-oriented atmosphere at each restaurant. Now, the Famous Toastery team is doubling down on its exceptional customer service with its new “Strive for Five” incentive program.&nbsp;"Essentially, we are challenging our staff to consistently provide five-star service for every guest that enters the restaurant because that is really our brand DNA,” said&nbsp;<a href="https://www.linkedin.com/in/lorna-martinez-26461834?utm_source=1851franchise.com&utm_medium=article&utm_campaign=famous-toastery-launches-new-strive-for-five-incentive-program-for-its-famous-guests-and-employees-brings-average-google-review-up-one-star-in-just-one-month-2720633" target="_blank" rel="nofollow">Lorna Martinez</a>, Director of Marketing of Famous Toastery. “We genuinely believe in making our guests feel&nbsp;Famous, and doing so not only requires providing excellent food and drinks, but also amazing service.”The Strive for Five campaign encourages servers to provide that level of service, with experience cards handed out to guests at the end of each meal. Each card includes a QR code that brings guests to the Google review page of that unique location so they can leave their feedback and, ideally, give the location a five-star review. Hence the name: Strive for Five.“We’ve seen great feedback since launching the program, and we have doubled the amount of Google reviews we would normally receive in that time,” said Martinez. “We have gone up a full star point, which helps place us higher on Google searches and also means we are providing a better experience for our guests.”Franchise owners also benefit from this initiative as it provides them with live feedback. “We can say that we are striving to provide great customer service, but this is really making it a major initiative in which we can track results in real-time,” said Martinez. “This is about incentivizing and empowering staff to do exactly what they are trained to do. Dietary restrictions? No problem. Is your drink empty? Refilled. We want to make sure everyone is having a great experience, not just a good experience.”That ability to empower staff is more important than ever, Famous Toastery Director of Training&nbsp;<a href="https://1851franchise.com/famoustoastery/famous-toastery-announces-ann-eley-as-new-director-of-training-2719391">Ann Eley</a> says. “The restaurant industry so often only focuses on negative feedback, so it is very important to focus on that positivity within our four walls,” she said. “It is another way to recognize the team, and who better to do that than the customers?”The Strive for Five program will also include ongoing contests in which servers can win internal rewards for bringing in the most five-star reviews. “Servers tend to be monetarily driven, so this will be a nice way to give back to the team for successfully representing the brand every day,” said Eley.Overall, Martinez notes that the Strive for Five campaign is an exciting extension of the brand’s ‘Be Famous’ mantra. “We want to achieve greatness in real-time, allowing guests, servers and franchise owners to feel Famous,” she said. “When we receive that five-star review, it is a full circle moment that goes all the way back to day one. How the staff is trained, the presentation of the kitchen, the development of the menu. It all comes together to reflect that restaurant and help us ‘Be Famous.’”The cost to open a Famous Toastery franchise ranges from $575,500 to $999,500, including a franchise fee starting at $45,000. To learn about franchising opportunities, please visit&nbsp;<a href="http://www.bestbreakfastfranchise.com/?utm_source=1851franchise.com&utm_medium=article&utm_campaign=famous-toastery-launches-new-strive-for-five-incentive-program-for-its-famous-guests-and-employees-brings-average-google-review-up-one-star-in-just-one-month-2720633" target="_blank" rel="nofollow">www.bestbreakfastfranchise.com</a>.&nbsp;

Famous Toastery Launches New ‘Strive for Five’ Incentive Program For Its Famous Guests and Employees; Brings Average Google Review Up One Star in Just One Month

1851 Franchise

The breakfast franchise is launching a program to encourage stronger Google reviews by making sure both guests and servers feel famous after every meal served. 

This brand page has been paid for by 1851. Content within this page that is paid will showcase a Sponsored icon. This means the brand has engaged 1851 FRANCHISE to write the content. Content without the Sponsored Icon is aggregated media placements the brand earned. Questions can be sent to editorial@1851franchise.com

famous-toastery-launches-new-strive-for-five-incentive-program-for-its-famous-guests-and-employees-brings-average-google-review-up-one-star-in-just-one-month

Right at Home

Right at Home Franchise - Q3 2025 Momentum - 1851 Franchise

Right at Home Continues Momentum as It Closes Out the Third Quarter and Looks Ahead To Hit Its Annual Signings and Openings Goal by the End of the Year

right-at-home-franchise-q3-2025

DoodyCalls

Why This Former Fitness Pro Turned Dad Found His Perfect Franchise Fit in DoodyCalls

reno-entrepreneur-finds-success-with-doodycalls-franchise

Express Employment Professionals

Shaping the Future of Work: Melissa Davis Leads the Charge in Express Employment Franchising

shaping-the-future-of-work-melissa-davis-leads-the-charge-in-express-employment-franchising

Caring Transitions

The Benefits of Buying an Existing Caring Transitions Territory vs. Starting From Scratch

the-benefits-of-buying-an-existing-caring-transitions-territory-vs-starting-from-scratch

petbar

petbar Franchise - Marc Hildebrand - Nicole Baptiste - San Antonio - 1851 Franchise

Spreading Bark-Side Joy: How Nicole and Marc Bring Trust and Canine Bliss to San Antonio

petbar-franchise-alamo-heights-san-antonio-nicole-baptiste-marc-hildebrand

Buying a Franchise Masterclass

 Franchise Opportunities

Get Support Buying a Franchise

How to Buy a Franchise White Paper

How to Buy a Franchise

How to Sell Franchises

How to Grow a Franchise

Find a Franchise Supplier

1851 Franchise Opportunities

Franchisor News

Franchisor Power Rankings

FranCamp Mastermind Summit

Franchise Development Website Builder

Franchise Resources

What ALEC-Laffer's Report Means for Franchising

Website Awards

Power Rankings

About 1851

Advertise on 1851

Contact 1851 Editorial

Terms of Use

1851 Login

GROWTH CLUB LOGIN

facebook

instagram

twitter

linkedin

youtube

Photo of Papa Murphy's Take 'N' Bake Pizza franchisee Lily Wilford

Entrepreneur: This 18-Year-Old Saves Babysitting Money for College — Then Decided to Buy a Business Instead

18-year-old-franchise-owner-lily-wilford

Amazon outage, AWS outage, Amazon AWS logo

The Day the Cloud Stalled: How Amazon's Outage Impacted Franchise Economy

amazon-aws-outage-franchise-impact-travel-dining-failure

Thursday 1851 Franchise Agg - NASAA’s Noncompete Push

NASAA’s Noncompete Push Puts Franchise Growth on Uncertain Ground

franchise-noncompete-nasaa-advisory-reasonableness-standard

How a Steady Economy Could Help Franchisors Plan Their Next Move

how-a-steady-economy-could-help-franchisors-plan-their-next-move

Bed Bath & Beyond - Franchise Expansion - Retail Strategy - 1851 Franchise

Bed Bath & Beyond Launches Franchise Model as Part of Comeback Strategy

bed-bath-beyond-franchise-expansion-retail-strategy

image of franchise deep dive from 1851 franchise on doody calls franchise authority brands

DoodyCalls Franchise Costs, Fees, Profit and Data for 2025

doodycalls-franchise-deep-dive

image of mellow mushroom deep dive into financials article from 1851 franchise

Mellow Mushroom Franchise Costs, Fees, Profit and Data for 2025

mellow-mushroom-franchise-deep-dive

Photo of Humbug Holiday Lighting team members wearing festive sweaters, beanies, smiling at camera

Happinest Brands Turns the ‘Off-Season’ Into a Bright Spot for Franchisees

happinest-holiday-lighting-franchise-support

EarthWise Pet Franchise Costs, Fees, Profit and Data for 2025

earthwise-pet-franchise-costs-fees-profit-and-data

A Practical Playbook: Who To Call First When Franchising Your Business

franchising-your-business-who-to-call-first

image of jerome hanway from right at home Las Cruces, New Mexico 1851 franchise franchisee spotlight

Jerome Hanway Is Building His Right at Home Franchise Around His Mission To Serve

right-at-home-franchise-las-cruces-jerome-hanway

NJCAR v. Ford - New Jersey Supreme Court Limits Standing Under Franchise Practices Act

New Jersey Supreme Court Limits Standing Under Franchise Practices Act

new-jersey-franchise-practices-act-njcar-v-ford

graphic image of an 1851 franchisee spotlight brayden and johnny steven of teriyaki madness

Father-and-Daughter Team Bring Teriyaki Madness to Wichita, Kansas, With Big Expansion Plans

johnny-brayden-steven-teriyaki-madness-wichita

image of michael panos and michel panos, owners of mellow mushroom in Atlanta

Famous Toastery Launches New ‘Strive for Five’ Incentive Program For Its Famous Guests and Employees; Brings Average Google Review Up One Star in Just One Month

MORE STORIES LIKE THIS