PJ's Coffee of New Orleans is a franchised chain of coffeehouses that capitalizes on its roots in the Crescent City to deliver New Orleans-flavored drinks utilizing the finest quality arabica beans and small-batch roasting.

1. What Is the Brand Overview for PJ's Coffee of New Orleans?

About the Brand

PJ’s Coffee of New Orleans was founded in 1978 in New Orleans by Phyllis Jordan, who emphasized quality, community, hospitality and a distinctly New Orleans sensibility; she also pioneered the brand’s original cold-drip method — a 24-hour steep that yields a smoother, less acidic cup. The company began franchising in 1989 and has since grown to nearly 200 franchised locations.

Mission: PJ’s Coffee aims to share Southern hospitality and New Orleans culture and flavor with a wider audience.

Vision: PJ’s Coffee aims to drive targeted market growth through multi-unit development, product quality and innovation, and community engagement, while creating an additional profit center by selling PJ’s-branded products in cafés and in retail channels such as supermarkets and grocery stores.

Unique Selling Points (USPs)

  • Cultural Connection: PJ's Coffee delivers a taste of New Orleans' culinary and hospitality culture no matter where a PJ's is located with a menu featuring distinctly New Orleans items like freshly made beignets and Café Au Lait with chicory. PJ's frequently offers limited-time specials inspired by New Orleans traditions, such as King Cake lattes during Mardi Gras.
  • Hospitality: PJ’s Coffee states that, “the human connection is the soul of who we are.” The brand's identity is rooted in its New Orleans origins, a connection which guides its commitment to southern hospitality and influences its unique menu. 
  • Quality: PJ's uses only the top 1% of Arabica beans, which are sourced directly from farms in places like Honduras and Nicaragua. The beans are small-batch roasted in New Orleans, ensuring freshness and consistent flavor. 
  • Innovation: PJ’s Coffee pioneered the cold-drip process for iced coffee over 30 years ago, a method that results in a smooth, full-flavored coffee that is two-thirds less acidic than hot-brewed coffee. PJ's direct trade partnerships allow customers to support sustainably and ethically sourced products, creating a true "farm to cup" experience. The "Eat Fit" program, originating in Louisiana, offers healthier options nationwide.

2. What Are the Franchise Opportunity Details?

Why Franchise With PJ's Coffee of New Orleans?

  • Proven Business Model: The franchisor has developed a unique system that includes specialized training, methods of operation, uniform standards, distinctive décor and design and advertising and promotional programs. Franchisees also receive the non-exclusive right to use the brand's trademarks and trade names.
  • Comprehensive Training and Support: PJ’s Coffee provides comprehensive training and support, including a five- to 11-day Training School in Mandeville, Louisiana (or another location) for up to three people with hands-on and classroom instruction, plus five to 10 days of on-site opening support. The franchisor also helps with site identification and evaluation, reviews leases, supplies specifications for design, equipment, furnishings and decor, reviews and approves final site and construction plans, and provides advice and materials for marketing and advertising.
  • Territory: While a franchisee will not receive an exclusive territory, generally, the franchisor will not establish another Traditional PJ's Unit, whether franchisee or company-owned, within two driving miles of an existing Traditional PJ's Unit. 
  • Volume Purchasing: The franchisor negotiates purchase arrangements, including favorable pricing and/or terms, with designated or approved suppliers for franchisee benefit.
  • Incentives: PJ's Coffee participates in the International Franchise Association's VetFran program and offers a 20% discount on the initial franchise fee to eligible veterans. PJ’s also takes part in a franchisee referral program. PJ's Franchisees who are in good standing can earn an incentive for each new qualified candidate they refer to the franchisor.

Available Territories

PJ's Coffee Of New Orleans touts opportunities for growth in all 50 American states.

Investment Overview

Initial Costs: The estimated initial investment required to begin operation of an inline/endcap model PJ’s Unit ranges from $498,500 to $887,000. The total investment necessary to begin operation of a traditional free-standing model PJ’s unit ranges from $915,000 to $1,698,000.

The 2025 Franchise Disclosure Document (FDD) breaks these costs down as follows:

Type of Expenditure

Inline/Endcap

Traditional Free-Standing

Min

Max

Min

Max

Initial Franchise Fee

$15,000

$30,000

$15,000

$40,000

Real Estate Deposit

$2,500

$12,500

$5,000

$12,500

Furniture, Fixtures & Equipment

$155,000

$243,000

$191,500

$243,000

Opening Advertising

$12,500

$12,500

$12,500

$12,500

Training Expenses

$3,500

$5,000

$3,500

$5,000

Insurance

$2,500

$5,000

$5,000

$7,500

Other Prepaid Expenses

$3,500

$6,000

$4,500

$8,000

Opening Inventory

$10,000

$14,000

$10,000

$14,000

Exterior Signage

$7,000

$24,000

$20,000

$30,000

Leasehold Improvements

$230,000

$460,000

$550,000

$1,200,000

Small Wares

$8,000

$10,000

$8,000

$10,000

POS/BOH Computer System

$2,500

$5,500

$2,500

$5,500

Legal, Accounting & Organizational Costs

$2,500

$5,000

$2,500

$5,000

Construction Drawings

$11,500

$14,500

$55,000

$75,000

Additional Funds (3 Months)

$30,000

$30,000

$30,000

$30,000

Initial Franchise Fee: The initial franchise fee can range from $15,000 to $40,000 depending on the type of PJ's Unit model and the agreement. The initial franchise fee for the first unit under a multi-unit agreement is $40,000. The option fee for each subsequent PJ's Unit (numbered two or greater) is a reduced franchise fee of $15,000. Existing franchisees acquiring an additional license pay $30,000.

Ongoing Fees: PJ's Coffee Of New Orleans franchisees are responsible for the following ongoing fees, according to the 2025 FDD:

Type of FeeAmount
Royalty Fee5% of net sales/week
Marketing Fund2% of net sales/week
POS Software License Fee$141/month
Labor Management Program Fee$20/month
Mobile App/Loyalty Program Fee$159/month
QuickBook Essentials$50/month

ROI Potential: According to the 2025 FDD, the 117 PJ’s units operating for the entirety of FY 2024 reported the following net sales:

 

Average

Median

High

Low

Traditional w. Drive-Thru (82)

$626,592

$556,715

$1,281,210

$183,632

Traditional w/o Drive-Thru (26)

$502,763

$488,382

$934,567

$242,329

Non-Traditional (9)

$504,390

$270,588

$1,201,091

$183,632

All (117)

$589,674

$533,705

$1,281,210

$183,632

3. What Franchisee Support Does PJ's Coffee Of New Orleans Provide? 

Training Programs

PJ’s Coffee uses a multi-level program that combines online modules, classroom instruction and on-site, hands-on training to prepare new owners and their teams, reinforced by an immersive mock-store training facility built to replicate a PJ’s café for bar skills and classroom sessions.

Operational Support

Franchisees receive end-to-end launch and operating support, including design/construction guidance from project managers, coordinated product distribution from the New Orleans roasting facility, and turnkey marketing campaigns to build awareness and traffic; coaching and resources continue through day-to-day operations.

Technology and Tools

PJ’s invests in standardized, modern store tech — most notably a systemwide move to a unified POS that maintains PCI compliance and simplifies processing — along with carefully specified equipment packages selected for efficient, consistent café operations. 

4. What Are the Franchise Requirements for PJ's Coffee Of New Orleans?

Eligibility Criteria

Liquid Assets: $175,000

Net Worth: $500,000

PJ’s also considers creditworthiness, a favorable debt-to-income ratio and secondary sources of income.

Ideal candidates are people who are passionate about the brand and coffee, actively involved in the business and community, and excited to work within the franchise system.

Operational Commitments

Franchise must operate during minimum hours of 6:00 a.m. to 8:00 p.m. on weekdays and 7:00 a.m. to 8:00 p.m. on weekends. Hours must be diligently and efficiently exercised and franchisee, or designated manager, must devote full-time to the development of the unit (unless otherwise approved). The unit must always be under the direct, full-time, on-location supervision of the franchisee or a trained and competent employee acting as a full-time manager. 

Franchisee must attend and complete the initial training program and must also attend mandatory additional training sessions if requested by the franchisor, limited to no more than two in a 12-month period. Franchisee must also attend all PJ's annual conventions unless an approved exigent circumstance exists.

Franchisee must ensure all employees wear uniforms of the color, design and specifications designated by the franchisor and present a neat and clean appearance.

Funding Assistance

PJ's Coffee participates in the International Franchise Association's VetFran program and offers a 20% discount on the initial franchise fee to eligible veterans. Eligibility requires being an active member or honorably discharged veteran from the U.S. Armed Forces. For a business entity, an eligible veteran must hold more than 15% of the total voting power of the ownership interest.

PJ’s also takes part in a franchisee referral program. The referred candidate must meet the franchisor's criteria for approval, sign a franchise agreement and pay the applicable initial franchise fee. The incentive for the referring franchisee is $5,000. This incentive applies only to the first PJ's unit of the referred franchisee.

5. Are There Franchisee Success Stories?

“I wanted to quickly get into a system that already was built and had the playbook for me. I love the freedom that owning a business gives me. Yes there are times where you have to come in and work early hours or late hours, but I love the freedom that it gives me from being able to pick up my kids from school, I can set my own hours.”

Tance Hughes, PJ’S Coffee Franchisee — Natchez, Mississippi

For more franchisee testimonials and success stories, visit https://www.pjsfranchise.com/reviews/.

6. What Is the Market Potential for Franchised Coffee Shops?

Coffee consumption in America remains on the rise, with two-thirds of Americans consuming the beverage on a daily basis, fuelling industry growth that’s expected to increase by approximately $50 billion between 2025 and 2029.

With advances in technology like mobile ordering and an increased emphasis on convenience driven by retail drive-thru experiences, the potential for further growth is significant. Innovation in the product sphere driven by advances like cold brew technology fuel further growth.

Overall, the future for franchised retail coffee shops in America is bright, driven by innovation, digital advances and innovation.

Competitor Analysis

PJ's Coffee of New Orleans distinguishes itself in the franchised retail coffee shop sphere via product innovation influenced by its New Orleans roots as well as an emphasis on quality and community engagement.

In terms of competition, PJ's Coffee Of New Orleans faces several notable players in an increasingly crowded retail franchise coffee shop marketplace, including Starbucks, Dunkin’ DonutsBIGGBY COFFEE*Caribou Coffee, Peet’s Coffee, Coffee Beanery, La Colombe Coffee Roasters and Tim Horton’s. 

However, while these institutions offer various caffeinated experiences, PJ's Coffee’s unique focus on southern hospitality, quality, innovation and the New Orleans roots reflected in its menu servings set the franchise apart.

7. What Is the Application Process for PJ's Coffee of New Orleans Franchisees?

  1. Get Your Franchise Brochure: Fill out the online inquiry form to download PJ’s Franchise Brochure and learn the basics of the opportunity. 
  2. Connect With Us: A Franchise Development Coordinator contacts you (typically within 24 hours) to outline the evaluation process and next steps. 
  3. Introduction Call and Disclosure: Meet a Franchise Executive for an overview and initial Q&A; then receive the Franchise Disclosure Document (FDD) for review. 
  4. Discovery Process: Join agenda-specific calls covering real estate, design and construction, training, support, marketing, products and operations while you review the FDD. 
  5. PJ’s Join the Team Day: Visit (virtual/in person) to meet key leaders, tour the roasting facility and, upon mutual agreement, sign the franchise agreement to officially join PJ’s.

Want to learn more about franchise opportunities on 1851 Franchise? Be sure to visit our Power Rankings to read more on brands making moves. 

Want to learn more about how 1851 helps franchisees find the right franchise opportunity? Visit www.1851growthclub.com and start your journey.

Disclaimer: This content is for informational purposes only. You should not construe any such information or other material as legal, tax, investment, financial, or other advice. Nothing contained on this site constitutes a solicitation, recommendation, endorsement, or offer to buy or sell any franchises, securities, or other financial instruments in this or in any other jurisdiction in which such solicitation or offer would be unlawful under the franchise and/or securities laws of such jurisdiction. 

All content in this article is information of a general nature and does not address the detailed circumstances of any particular individual or entity. Nothing in the article constitutes professional and/or financial advice, nor does any information in the email constitute a comprehensive or complete statement of the matters discussed or the law relating thereto. You alone assume the sole responsibility of evaluating the merits and risks associated with the use of any information or other content in this article before making any decisions based on such information or other content.

Don’t Miss the Next Big Franchise Story

Sign up for the 1851 Franchise newsletter to get our biggest stories before everyone else

By signing up, you agree to our user agreement (including class action waiver and arbitration provisions), and acknowledge our privacy policy.

Jim Ryan

About the Author

Jim Ryan

Follow