The Next McDonald's (Big Idea)

Success Requires Failure

In 1970, NASA’s mission control received a transmission from the Apollo 13 astronauts that would later become a go-to line to communicate impending crisis: “HOUSTON WE HAVE A PROBLEM.”

It was a big problem. 56 hours into their mission to the moon, there was a large bang! followed by damaged oxygen tanks, lost oxygen and lost control over the command module.

With the command module damaged, the lunar module became the astronaut’s lifeboat, and the mission to land on the moon turned into a mission to get back home to Earth.

We all know the ending to this heroic story ends, which is now seen as one of our country’s greatest successful failures.

In many ways, we’re all bound to fail. To win, we need to make our failures successful ones.

As you sit at the mission control of your franchise system, what are the steps you need to take to bring your brand back home for accelerated growth in 2021?

It depends, of course, on where and how you are failing. Is it validation, Item 19, digital story, team, core values, broker connections?

We’re all failing at some level. So let’s identify those failures and make the necessary course corrections.

And let’s do it together.

News You Can (Actually) Use

How Scott Thompson of L5 Capital Dominates at Franchising — Thompson offers his advice for emerging franchisors, including the keys to consistent franchise growth.

Why Jon Taffer is Betting on the Restaurant Industry — The "Bar Rescue" star lays out how he plans to completely revamp the casual dining franchise model.

Killer Brands

The Falcons Group and its managing partner Shamsu Charania expanded their enterprise last November by opening two new Checkers drive-thru restaurants, bringing Athens and Jonesboro, Georgia residents some “crazy good” food.

Charania got his first taste of the fast-food industry when he worked at Popeyes Louisiana Kitchen every summer and winter break while he attended the University of Arizona. After graduation, he decided to leave the desert and move back to his hometown of Atlanta to open his very first franchise, a Dunkin’. Over the next few years, he turned a single franchise into a franchising group comprising over 50 locations and four brands.

Charania is continuing to expand and has plans to reopen a Checkers drive-thru in Athens near the University of Georgia campus this year, and is currently building a new location in Jonesboro.

Yo, Broker: Sell My Franchise

This week, instead of presenting you with a broker or a brand, we’re providing you with an insight.

Have you ever Googled “Franchise Broker”? We did.

Here’s what the search yieled:

  • A few ads — from FranchiseSalesExpert.com (fair, brokers are marketing themselves first because, well, they should intercept deals, too. Why? ‘Zors pay them a boatload).
  • More ads — for Bristol Group (they give you the resources to become a successful business broker, they say. Makes sense: they are showing people a pathway to be in businesses for themselves and by themselves).
  • TES — they say they will give you an expert team — a team of brokers to help ‘zees find the right brand.
  • MSA, with an article on what do franchise brokers do (good stuff).
  • FBR, with a good article about the pros and cons of working with a franchise broker.
  • Interestingly, nothing from the IFA.

The Bottom Thoughts

In franchising, just like Apollo 13, we are always fighting to get the boys home. We are always battling for more leads, more deals, better franchisees and more success for our franchisees. Why? Well, if you are reading these bottom thoughts, it’s probably because YOU LOVE FRANCHISING.

We all do.

It is a challenge. It is a pain. It brings tremendous successes and no shortage of failures.

When scientists are faced with the challenge of bringing the boys home, they dial in and focus — they get it done.

That’s what we do. We get it done all day, all month, all quarter, all year. And frankly, there is no stopping the franchise hamster wheel.

But as long as you can find moments of joy in the challenges of franchising, there’s no stopping the rewards either.

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Nick Powills

About the Author

Nick Powills

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Nick Powills, CFE, founded No Limit Agency in 2008 and serves as Chief Brand Strategist for the Chicago-based firm. No Limit is a full-service communications agency that establishes and elevates brands by bridging Public Relations, Social Media, Marketing, Advertising, Digital, and a lot of creativity, to best strategize well-rounded and successful campaigns for 50+ global franchise brands. By presenting visionary ideas and building real relationships, No Limit is able to create effective media branding strategies to help companies grow. Nick currently leads a staff of writers, media strategists, designers, social media experts and digital producers in an office think-tank where brands are humanized for strong, compelling media stories. Prior to starting No Limit at the age of 27, Nick spent four years working at a franchise PR agency where he mastered the art of building rapport with media outlets and creating newsworthy pitches for earned media placements. He holds a Bachelor of Journalism from Drake University in Iowa.