Griswold

<a href="https://www.griswoldhomecare.com/franchising/?utm_source=1851franchise.com&utm_medium=article&utm_campaign=how-this-greensboro-griswold-home-care-franchisee-saw-a-29-revenue-increase-while-making-a-difference-in-his-community-2716683" target="_blank" rel="nofollow">Griswold Home Care</a>, the non-medical home care franchise with 168 locations nationwide, is <a href="https://1851franchise.com/griswoldhomecare/griswold-sees-strong-double-digit-growth-from-pre-pandemic-levels-and-welcomes-three-new-franchisees-2716237#stories">rapidly growing</a> as <a href="https://www.caringseniorservice.com/blog/how-covid-19-will-impact-the-future-of-home-care?utm_source=1851franchise.com&utm_medium=article&utm_campaign=how-this-greensboro-griswold-home-care-franchisee-saw-a-29-revenue-increase-while-making-a-difference-in-his-community-2716683" target="_blank" rel="nofollow">demand for qualified caregivers</a> is reaching unprecedented levels following the COVID-19 pandemic. As a result, Griswold Home Care franchisees are seeing record-breaking sales this year, while also providing an invaluable service to their communities. Just take <a href="https://www.linkedin.com/in/brucemcreynolds?utm_source=1851franchise.com&utm_medium=article&utm_campaign=how-this-greensboro-griswold-home-care-franchisee-saw-a-29-revenue-increase-while-making-a-difference-in-his-community-2716683" target="_blank" rel="nofollow">Bruce McReynolds</a>, a community-driven <a href="https://1851franchise.com/griswoldhomecare">Griswold Home Care</a> franchisee in Greensboro, North Carolina, as an example. McReynolds has seen an impressive 29% increase in revenue over the past year.<h4>The Road to Griswold Home Care</h4>Following more than 30 years in senior level retail management and HR practices, McReynolds decided it was time for a change. “I worked as a regional store manager, supervising a group of stores, as well as a VP of human resources for a group of about 14 department stores,” said McReynolds.“ In 2012, I decided I wanted to do something different and make a more meaningful impact in my community.”When McReynolds discovered Griswold Home Care’s <a href="https://1851franchise.com/griswoldhomecare/griswold-home-care-continues-to-expand-with-a-pandemic-resistant-business-model-in-the-97-billion-home-care-industry-2715640#stories">well-positioned consumer offering</a> and <a href="https://1851franchise.com/griswoldhomecare/how-griswold-home-care-provided-a-more-meaningful-career-for-these-franchisees-amid-the-pandemic-2715838#stories">purpose-driven franchise opportunity</a>, he knew it was the perfect path to achieving his goals.“I knew there was a huge need for in-home senior care,” said McReynolds. “Owning my own franchise seemed to be a really good fit for me because of my operational background and human resources background. I knew I'd be able to recruit caregivers and help offer a quality service. At the time, I had just turned 50 and my parents were in their 70’s, so the concept really aligned with where I was in life. When I met the team at Griswold Home Care, I really fell in love with their mission and saw that there was a chance to help those in need.”<h4>How Griswold Home Care Supports Franchisees and Allows Them To Give Back</h4>As the first non-medical home care franchise in the United States, Griswold Home Care is backed by nearly 40 years of experience providing high-quality home care to customers and a proven business model to franchisees. Throughout the onboarding and opening process, McReynolds says this <a href="https://www.griswoldhomecare.com/franchising/why-griswold/training-programs/?utm_source=1851franchise.com&utm_medium=article&utm_campaign=how-this-greensboro-griswold-home-care-franchisee-saw-a-29-revenue-increase-while-making-a-difference-in-his-community-2716683" target="_blank" rel="nofollow">infrastructure</a> gave him the support he needed to get his business up and running quickly.&nbsp;“I tend to be self-sufficient, but whenever I do reach out for marketing materials, best practices or any other resources, the team has been very responsible and accommodating,” said McReynolds. “The leadership team is full of high caliber executives with a lot of strong industry experience, which really makes you feel confident your business is in good hands.”McReynolds says Griswold’s four decades of experience not only helps franchisees create a profitable business, but also allows them to give back to their communities. Since signing on with the brand, McReynolds has ingrained himself in the Greensboro community, including partnerships with North Carolina foundations like <a href="https://www.trla.info/?utm_source=1851franchise.com&utm_medium=article&utm_campaign=how-this-greensboro-griswold-home-care-franchisee-saw-a-29-revenue-increase-while-making-a-difference-in-his-community-2716683" target="_blank" rel="nofollow">The Triad Retirement Living Association</a> (TRLA), <a href="http://www.acapcommunity.org/?utm_source=1851franchise.com&utm_medium=article&utm_campaign=how-this-greensboro-griswold-home-care-franchisee-saw-a-29-revenue-increase-while-making-a-difference-in-his-community-2716683" target="_blank" rel="nofollow">Adult Children of Aging Parents</a> (ACAP) and <a href="https://www.mealsonwheelsamerica.org/?utm_source=1851franchise.com&utm_medium=article&utm_campaign=how-this-greensboro-griswold-home-care-franchisee-saw-a-29-revenue-increase-while-making-a-difference-in-his-community-2716683" target="_blank" rel="nofollow">Meals on Wheels</a>.&nbsp;“One of my strong beliefs is giving back to the community, and I’ve really learned that giving is a big part of the brand,” he said. “I’ve realized that the more you give, the more you get back. We’ve always really tried to set ourselves apart by saying ‘yes’ to charitable opportunities. One of the things I involved myself in is TRLA, which is a networking group for services and professionals in the area that I serve for older adults. Having been on the board for several years of TRLA, I've developed a great network of like-minded professionals. So, when an opportunity arose to open a chapter of ACAP, I knew I had the connections and support to bring their mission to our community.”<h4>Why Griswold Home Care Is Primed for Serious Growth</h4>As <a href="https://1851franchise.com/griswoldhomecare/as-the-demand-for-in-home-senior-care-increases-griswold-home-care-leads-the-pack-2715667#stories">demand</a> reaches an all time high and his local connections continue to grow, McReynolds says his current goal is to open a second Griswold Home Care office.&nbsp;“We all know about the aging population, so the sheer demand in the market has been a huge contributor to our success in 2021,” said McReynolds. “Although the demand is growing due to COVID-19, you hear a lot in the industry about the caregiver shortage. With the Griswold Home Care model, we’ve been able to keep up with recruiting and hiring so that we can capitalize on satisfying as much of the demand as possible. We’ve also developed a lot of strong community partners and referral sources, especially through my involvement with ACAP and TRLA.”As Griswold Home Care gears up for strategic franchise growth, <a href="https://1851franchise.com/griswoldhomecare/griswoldness-what-griswold-home-care-targets-in-prospective-franchisees-2716505">compassionate, empathetic individuals</a> like McReynolds have the opportunity to join a proven brand, take control of their destiny and give back to the people in their community.“For nearly 40 years, we’ve remained at the forefront of the home care industry and have been setting the industry standard as we expand across the country,” said CEO <a href="https://www.linkedin.com/in/michael-slupecki-08b2288?utm_source=1851franchise.com&utm_medium=article&utm_campaign=how-this-greensboro-griswold-home-care-franchisee-saw-a-29-revenue-increase-while-making-a-difference-in-his-community-2716683" target="_blank" rel="nofollow">Michael Slupecki</a>. “Now, more than ever, there are people in need throughout every community, and our franchise opportunity allows passionate entrepreneurs like Bruce to provide that helping hand while also building a bright future for themselves.”The cost to open a Griswold Home Care franchise ranges from $108,181 to $181,431, including a $49,500 franchise fee. For more information on franchising with Griswold Home Care, visit <a href="https://www.griswoldhomecare.com/franchising/?utm_source=1851franchise.com&utm_medium=article&utm_campaign=how-this-greensboro-griswold-home-care-franchisee-saw-a-29-revenue-increase-while-making-a-difference-in-his-community-2716683" target="_blank" rel="nofollow">https://www.griswoldhomecare.com/franchising/</a>.

How This Greensboro Griswold Home Care Franchisee Saw a 29% Revenue Increase While Making a Difference in His Community

1851 Franchise

Following nearly a decade of partnering with charitable organizations and establishing a presence in his community, Bruce McReynolds has seen record-breaking sales as in-home senior care becomes more relevant than ever.

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<a href="https://www.griswoldcare.com/">Griswold</a>, the non-medical in-home care franchise, is celebrating a milestone year in the&nbsp;<a href="https://activatedinsights.com/articles/activated-insights-announces-2026-best-of-home-care-award-winners/">2026 Best of Home Care Awards</a>, earning top national recognition across both franchisee-specific and industry-wide categories. Most notably,&nbsp;<a href="https://www.linkedin.com/in/garyrhawkins">Gary Hawkins</a>, owner of&nbsp;<a href="https://www.griswoldcare.com/berks-county/">Griswold Home Care for Berks County, Pennsylvania</a>, has been named the No. 1 home care provider in the country out of more than 4,300 participating locations.The honors, presented annually by Activated Insights, are based entirely on third-party Caregiver and Client satisfaction surveys. This year, Griswold achieved:<ul><li>No. 1 Client Net Promoter Score (Franchise Category)</li><li>No. 1 Client Satisfaction (Franchise Category)</li><li>No. 1 Caregiver Employee Net Promoter Score (Industry-Wide)</li><li>No. 1 Caregiver Satisfaction (Industry-Wide)</li></ul>“It’s a big deal, especially this year,” said&nbsp;<a href="https://www.linkedin.com/in/matt-ericksen-32b75a77">Matt Ericksen</a>, vice president of sales and operations at&nbsp;<a href="https://1851franchise.com/griswold/info">Griswold</a>. “Gary has been operating for 37 years, and he is a great example of why Griswold has embraced these awards and how franchisees see them drive their business success, both from a growth standpoint and a recognition of what they’ve always done right. It’s been a record year for us — just for the number of awards given overall for the brand, and the top spot being won by Griswold.”<h2>A 37-Year Legacy Comes Full Circle</h2>For Hawkins, the recognition is deeply personal. “We really just wanted feedback from the Clients and Caregivers,” Hawkins said. “So getting this award after 37 years for doing something we’ve always done is very nice.”Hawkins’ journey with Griswold began in 1989, when he served as director of residential services for a company that supported individuals with developmental disabilities. At the time, he was overseeing more than 50 group homes when he learned of an opportunity to open a Griswold office in Berks County.“I went down and got interviewed, and I liked what I heard, but I was still unsure if I wanted to leave my comfortable job,” he said. “After I met founder Jean Griswold, I knew I wanted to do this. There was something about her that was overwhelming. She was talking to me about her vision, her dreams, and her hopes. I really fell in love. Thirty-seven years later, I am still carrying her dream.”Leaving the security of corporate leadership was daunting. “The idea of having to start a business from the ground up, with no Caregivers or Clients, was scary,” Hawkins said. “I remember that first morning, looking at the office and thinking, ‘Oh my God, what do I do now?’”He printed flyers. He educated his community about non-medical home care. He hired his first Caregiver, who stayed with him for 26 years. “We treat our people so well that the average time a Caregiver stays with us is 15 years,” Hawkins said. “I have three people who have been with me since the beginning.”<h2>Built on Love, Compassion, and Community</h2>Today, Griswold's growth in Berks County is largely driven by word-of-mouth referrals. At the heart of his office’s success is a philosophy rooted in&nbsp;<a href="https://1851franchise.com/griswold/how-griswold-has-grown-and-evolved-over-40-years-2723561">Jean Griswold’s original mission</a>.“We treat our Caregivers and our Clients like family,” Hawkins said. “When Caregivers thank me for giving them a job, I’ll stop them halfway through and tell them, ‘No, thank you for helping us carry on Jean’s philosophy.’ We aren’t any of the other companies — we are based on love, compassion, and caring. That comes down to how we treat people and each other. I’ve been in this for over five decades. It’s all about helping others.”When he learned he had been named the No. 1 provider in the country, Hawkins was overwhelmed.“Last year I was number 11, and I was really thinking about where I would be this year,” he said. “I couldn’t believe it — I cried. I recorded the announcement on my phone. I was totally blown away. We had finally been recognized for something that we’ve done for over 30 years. I attribute that award to our staff, our Caregivers, and Jean Griswold. Jean would be thrilled. If she were alive, she would be so proud.”<h2>Third-Party Validation of a 40-Year Vision</h2>The Best of Home Care Awards, presented annually by&nbsp;<a href="https://activatedinsights.com/">Activated Insights</a>, are determined exclusively through third-party satisfaction surveys completed by both Clients and Caregivers. Participating agencies must meet strict eligibility requirements, including achieving a Net Promoter Score (NPS) of 8.75 out of 10. Results are benchmarked against other providers at the regional and national levels using a formula-based scoring methodology, ensuring agencies are measured objectively against their peers. Because the awards are based entirely on direct feedback — not nominations or internal reporting — they are widely regarded as one of the most credible and respected recognitions in the home care industry.“It’s all based on Caregiver and Client surveys,” Ericksen said. “The Best of Home Care Awards are third-party validation of Jean’s original vision for the brand, and our owners continue to pick up that torch and carry it and validate our brand.”Beyond Hawkins’ individual achievement, the brand itself received confirmation that it holds the highest Caregiver and Client satisfaction scores among franchise competitors. “We’ve always coached to outcomes — are your Caregivers and Clients happy? If you follow that, the results speak for themselves,” Ericksen said. “That’s why we set a new record every year for awards and recognition.”<h2>Raising the Standard in Home Care</h2>With record-breaking participation, top national rankings, and industry-leading satisfaction scores, Griswold’s 2026 Best of Home Care recognition underscores what the brand has prioritized for more than four decades:&nbsp;<a href="https://1851franchise.com/griswold/griswold-celebrates-national-caregivers-day-by-announcing-winter-scholarship-winners-through-the-jean-griswold-foundation-2731484#featured">people first</a>.“It was all based on that concept that was created by Jean,” Ericksen said. “We are here to help each other. That is the philosophy that I go by and live by.”<a href="https://1851franchise.com/griswold/griswold-closes-out-2025-with-record-franchise-growth-and-positions-brand-for-continued-momentum-in-2026-2731320#featured">As Griswold continues to grow nationwide</a>, the message remains clear: when Caregivers and Clients are treated like family, excellence follows.To find out more information on costs to buy a Griswold franchise, please visit&nbsp;<a href="https://1851franchise.com/griswold/info">https://1851franchise.com/griswold/info</a>.

The leading in-home care franchise has earned top national honors for Client and Caregiver satisfaction, with Berks County franchisee Gary Hawkins named the highest-rated provider in the country.

Griswold Celebrates Record-Breaking Best of Home Care Recognition, Including No. 1 Ranked Provider Nationwide

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<a href="https://www.griswoldcare.com/">Griswold</a>, the non-medical in-home care franchise with more than four decades of experience serving families nationwide, has been named a&nbsp;<a href="https://activatedinsights.com/articles/activated-insights-announces-2026-best-of-home-care-award-winners/">2026 Best of Home Care Endorsed National Provider</a>, a prestigious recognition awarded by&nbsp;<a href="https://activatedinsights.com/">Activated Insights</a>.The Endorsed National Provider title is one of the biggest achievements in the Best of Home Care program. It means a national home care company has earned high satisfaction scores and hit high service quality goals across many of its locations. It shows the company delivers a consistently high standard of care throughout its network. The recognition is based entirely on independent third-party satisfaction surveys completed by Clients and Caregivers.For&nbsp;<a href="https://1851franchise.com/griswold/info">Griswold</a>, the endorsement reinforces a legacy dating back to founder&nbsp;<a href="https://1851franchise.com/griswold/how-griswold-has-grown-and-evolved-over-40-years-2723561">Jean Griswold’s original mission</a>: providing compassionate, relationship-driven care that allows seniors to live independently at home.“It’s all based on Caregiver and Client surveys,” said&nbsp;<a href="https://www.linkedin.com/in/matt-ericksen-32b75a77">Matt Ericksen</a>, vice president of sales and operations. “The Best of Home Care Awards are third-party validation of Jean’s original vision for the brand, and our owners continue to pick up that torch and carry it and validate our brand.”<h2>A National Standard for Care</h2>The Best of Home Care Endorsed National Provider award is granted to organizations that demonstrate exceptional performance across the key satisfaction metrics measured by Activated Insights, including Caregiver engagement, Client satisfaction and overall service quality.Unlike recognition programs based on nominations or internal reporting, the Best of Home Care Awards rely entirely on feedback from those closest to the care experience — the Clients receiving services and the Caregivers delivering them. Agencies must meet strict scoring thresholds and consistently outperform industry benchmarks to qualify.Because of this rigorous methodology, the endorsement signals that Griswold’s standards of care are not limited to individual offices but are reflected across the brand’s nationwide network.“We’ve always coached to outcomes — are your Caregivers and Clients happy?” Ericksen said. “If you follow that, the results speak for themselves.”<h2>Carrying Forward Jean Griswold’s Vision</h2>Founded in 1982 by Jean Griswold, the company pioneered the concept of non-medical in-home care built on compassion, dignity and personal connection. That philosophy continues to shape how the organization operates today.Across its franchise system,&nbsp;<a href="https://1851franchise.com/why-these-care-professionals-continue-to-grow-with-griswold-22-years-later-2723735">Griswold offices prioritize building long-term relationships with Caregivers and Clients</a>, emphasizing respect, consistency and support. For many franchise owners, the brand’s culture of care translates directly into the satisfaction scores that drive recognitions like the Best of Home Care awards.“It was all based on that concept that was created by Jean,” Ericksen said. “We are here to help each other. That is the philosophy that we go by and live by.”<h2>Recognition That Reflects Real Experiences</h2>Because the Best of Home Care program is built on verified feedback from Clients and Caregivers, the Endorsed National Provider designation carries significant credibility within the home care industry.The surveys measure satisfaction across several performance categories, including communication, reliability, Caregiver professionalism and overall Client experience. Providers that achieve top-tier scores across these metrics are recognized as leaders in delivering quality home care.For Griswold, the endorsement highlights the strength of a franchise network built around a shared mission of helping families navigate aging with dignity and support.<h2>A People-First Approach to Growth</h2>With the need for senior care constantly rising across the country, Griswold’s earning the Best of Home Care Endorsed National Provider title shows the brand’s dedication to keeping quality high, even as it grows.For more than 40 years, the company has focused on creating meaningful relationships between Caregivers and Clients — an approach that continues to set the brand apart in an increasingly competitive home care landscape.“When Caregivers and Clients are treated like family, excellence follows,” Ericksen said.With national recognition and a mission rooted in compassion, Griswold continues to demonstrate that high-quality care begins with putting people first.To find out more information on costs to buy a Griswold franchise, please visit&nbsp;<a href="https://1851franchise.com/griswold/info">https://1851franchise.com/griswold/info</a>.

The Best of Home Care Endorsed National Provider award confirms what Griswold has been doing for four decades: providing compassionate, Client-focused non-medical in-home care. 

Griswold Named 2026 Best of Home Care Endorsed National Provider

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BLUE BELL, Pa.&nbsp;—&nbsp;<a href="https://www.griswoldcare.com/">Griswold</a> is kicking off 2026 with recognition from two well-known names in franchising: Entrepreneur and Franchise Business Review. The non-medical in-home care brand with more than 40 years of experience supporting families across the United States was named to&nbsp;<a href="https://www.entrepreneur.com/franchise500">Entrepreneur’s 2026 Franchise 500</a> and also earned several honors from&nbsp;<a href="https://franchisebusinessreview.com/">Franchise Business Review</a>.<a href="https://griswoldhomecarefranchise.com/">Griswold’s</a> placement on the 2026 Franchise 500 reflects the brand’s continued momentum over the past several years. Published annually by Entrepreneur, the ranking evaluates franchise systems across areas such as growth, financial strength, and overall performance.“We’d like to thank everyone who has contributed, from the Home Office team to our entire nationwide franchise network and everyone in between,” the company said in a statement announcing the recognition.In addition to the Entrepreneur ranking,&nbsp;<a href="https://1851franchise.com/griswold/info">Griswold</a> has also been named a 2026 Top Franchise by Franchise Business Review, an honor based entirely on feedback from franchise owners. The award recognizes franchisors that deliver strong support, effective leadership, and meaningful financial opportunities for their franchisees.Franchise Business Review also recognized Griswold with five additional awards based on feedback from more than 30,000 franchise owners nationwide, further reinforcing the strength of its system and franchisee experience. These honors include:<ul><li>Most Profitable Franchise</li><li>Top Recession-Resistant Franchise</li><li>Top Franchise</li><li>Top Franchise for Veterans</li><li>Top Franchise Culture</li></ul>“As we reflect on our growth, we are proud to celebrate Griswold being recognized with five awards from Franchise Business Review,” COO Steven Turner said. “Each award reflects the hard work, passion and commitment of our owners and staff that make Griswold stand out. We are grateful for our network and excited for what’s ahead in 2026.”The awards underscore what has helped Griswold keep growing: a support structure for franchisees, a culture rooted in care, and owners who are deeply connected to the communities they serve.ABOUT GRISWOLD:With over 200 locations across 31 states, Griswold is one of the country’s top home care companies, providing and referring professional, compassionate Caregivers around the clock. Griswold’s “Live Assured” promise gives both clients and their loved ones peace of mind, so they can live without the weight of worry. Griswold helps adults maintain quality of life despite advanced age, onset of illness or post-surgery recovery through services including companion care, home services, personal care and respite care. Founded by the late Jean Griswold in 1982, the company has maintained its founder’s profound sense of empathy for older and disabled adults and those living with chronic conditions. Griswold has been recognized as one of the top 500 franchises in Entrepreneur’s 2026 Franchise 500® and named a 2023, 2024 and 2025 Best of Home Care® Endorsed National Provider. For more information, visit&nbsp;<a href="http://www.griswoldcare.com">www.GriswoldCare.com</a> or call 215.402.0200.

Griswold Franchise - Entrepreneur 500 - FBR Award - 1851 Franchise

With more than four decades in home care, the brand continues to strengthen its network through consistent support, steady growth, and a focus on owner success.

Griswold Wraps up Q1 with National Recognition from Entrepreneur and Franchise Business Review

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Caregiver Rachel Chai, a lifelong Hawaii resident and mother of two, is pursuing a master’s degree in social work while continuing to serve clients through&nbsp;<a href="https://www.griswoldcare.com/">Griswold</a>, the leading non-medical in-home care franchise. After nearly a decade working as a Caregiver, Chai was recently named a recipient of the&nbsp;<a href="https://www.jeangriswoldfoundation.org/">Jean Griswold Foundation</a> Scholarship Program, becoming the only awardee from Hawaii during the most recent cycle.Chai began caregiving in 2014 and developed an early passion for geriatrics while working in a nursing home. “I loved building relationships with our patients and we became really close,” she told&nbsp;<a href="https://alohastatedaily.com/2026/02/19/honolulus-rachel-chai-talks-caregiving/">Aloha State Daily</a>.She credits Griswold’s scholarship support with helping ease the financial burden of continuing her education and allowing her to focus more fully on her long-term goal of serving families through social work.“Being a divorced mom of two young children, I didn’t know how I was going to pay for school and living expenses, so finding out I got the scholarship really took a weight off my shoulders,” Chai said.Her dedication shows up in everyday moments, from staying with a client during a tsunami warning to creating meaningful experiences like a “girls’ night in” for those in her care.&nbsp;The&nbsp;<a href="https://www.jeangriswoldfoundation.org/">Jean Griswold Foundation</a> Scholarship Program awarded 32 scholarships totaling more than $73,000 to Caregivers nationwide this year.Read the full article&nbsp;<a href="https://alohastatedaily.com/2026/02/19/honolulus-rachel-chai-talks-caregiving/">here</a>.&nbsp;To find out more information on Griswold or The Jean Griswold Foundation, please visit&nbsp;<a href="https://www.griswoldcare.com/">https://www.GriswoldCare.com/</a> or <a href="https://www.JeanGriswoldFoundation.org/.">https://www.JeanGriswoldFoundation.org/.</a>&nbsp;

Griswold Caregiver in Hawaii Awarded National Scholarship While Pursuing Social Work Degree

Local Caregiver Rachel Chai is balancing motherhood, school and work with support from Griswold’s National Caregiver Scholarship Program.

How This Greensboro Griswold Home Care Franchisee Saw a 29% Revenue Increase While Making a Difference in His Community

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