1851

<a href="https://www.moldmedics.com/franchising/?utm_source=1851franchise.com&utm_medium=article&utm_campaign=how-mold-medics-professionalism-and-reliability-keeps-customers-happy-2718504" target="_blank" rel="nofollow">Mold Medics</a>, a multi-unit treatment and remediation company&nbsp;headquartered in Pittsburgh, understands the importance of customer service. Their staff strives to be courteous, friendly and helpful on every single call they receive. The brand’s technicians are licensed, trained and committed to providing a seamless customer service experience for every customer.&nbsp;“Once you start seeing how to help the customers and the difference in people's lives that you make, it does get you excited,” the brand’s first franchisee,&nbsp;<a href="https://www.linkedin.com/in/michael-scott-chapman/?utm_source=1851franchise.com&utm_medium=article&utm_campaign=how-mold-medics-professionalism-and-reliability-keeps-customers-happy-2718504" target="_blank" rel="nofollow">Michael Chapman</a> said.In the home services industry, what truly sets these professionals apart from other brands in the space is customer service. Because these kinds of jobs typically involve being in or directly outside customers’ homes, displaying a high level of care is critical to success.&nbsp;With thousands of reviews from happy customers, there are many reasons why people trust&nbsp; <a href="https://1851franchise.com/moldmedics/">Mold Medics</a> when they have mold, radon or need an air duct cleaning and disinfectant service. However, a few key factors stand out as what customers value most.<h4>Mold Medics Does The Job The Right Way&nbsp;</h4>Oftentimes, Mold Medics will get calls from customers who have already hired a remediation company but are unhappy with the work. They want a company that can fix things, do it the correct way, and solve the issue that has turned into a bigger problem. Take it from Sarah Bizic, who called in Mold Medics for damage control after another business did unsatisfactory work.&nbsp;“We had been working with another company for about two years to try to get the radon levels to an acceptable level in our basement, and we were unhappy with the cost, run-around and basic unprofessionalism of that company, Bizic noted. “We were so impressed that Mold Medics was able to come out [to] assess and correct the inadequacies of the system put in by the first company within a couple of weeks of first calling them. All done with top-level professionalism and a very reasonable cost.”<h4>The Company Employs Reliable Technicians&nbsp; &nbsp;&nbsp;</h4>Another outstanding quality of the Mold Medics business is how they value being punctual and showing up as scheduled. They know their customers are busy people and that timeliness is appreciated, so they do their best to be there at the exact time promised.&nbsp;&nbsp;“Our experience with [Mold Medics] was incredible. From the top management to the gentlemen who came to our house to resolve our issues, they were the best I’ve ever experienced when it comes to household problems and contractors,” said customer Linda Pihony, adding that she would definitely recommend Mold Medics to anyone. “Their initial response to my call was very prompt and courteous. They showed up at our house exactly as scheduled and had a team of men that were fantastic.”&nbsp;<h4>The Team is Comprised of Friendly Professionals&nbsp; &nbsp;&nbsp;</h4>Many of the Mold Medics reviews mention one word in particular: friendly.&nbsp;Every single employee greets customers with a smile and a friendly, helpful attitude. They want to be known as the neighborhood source to turn to for issues in the home. Many of their customers end up hiring them for a few different jobs.&nbsp;”[Mold Medics] is all the way around amazing. They were kind and professional for three different visits: inspection, mold removal, and cleaning the ducts and vents,” said recurring customer Samantha Loose.“The team was very responsive, polite, professional, worked quickly and efficiently, and was even dog friendly!”Customer Caitlyn Bengele, who hired Mold Medics for mold removal services and water damage cleanup, said, “All of the staff were professional, friendly, and thorough. They made sure to explain each step of the process and showed us pictures as each phase unfolded.”As the brand continues to grow its customer base, it wants to make sure that every single client helped is left with their expectations exceeded. Every Mold Medics team member makes certain customers are more than satisfied before calling a job complete.The total investment necessary to begin operation of a Mold Medics franchise is $83,049 to $158,999. This includes a $29,999 franchisee fee.The total investment necessary to begin operation of a Mold Medics franchise is $83,049 to $158,999. This includes a $29,999 franchisee fee.

How Mold Medics’ Professionalism and Reliability Keeps Customers Happy

1851 Franchise

Thousands of Mold Medics reviews show that customers value the integrity and reliability of the growing franchise brand.

This brand page has been paid for by 1851. Content within this page that is paid will showcase a Sponsored icon. This means the brand has engaged 1851 FRANCHISE to write the content. Content without the Sponsored Icon is aggregated media placements the brand earned. Questions can be sent to editorial@1851franchise.com

how-mold-medics-professionalism-and-reliability-keeps-customers-happy

Atomic Wings

Milwaukee Business Journal: Atomic Wings Plans To Bring the Heat to Southeast Wisconsin

milwaukee-business-journal-atomic-wings-plans-to-bring-the-heat-to-southeast-wisconsin

Right at Home

Leading In-Home Care Franchise Looks to Expand in Dayton 

leading-in-home-care-franchise-looks-to-expand-in-dayton

Melting Pot

Celebrate National Fun With Fondue Month With Melting Pot

celebrate-national-fun-with-fondue-month-with-melting-pot

World Gym

World Gym Franchise Owner in Tucson, Arizona, Wins Best New World Gym Award

world-gym-franchise-owner-in-tucson-arizona-wins-best-new-world-gym-award

Healdsburg, California World Gym Owner Wins World Gym of the Year Award

healdsburg-california-world-gym-owner-wins-world-gym-of-the-year-award

Buying a Franchise Masterclass

 Franchise Opportunities

Get Support Buying a Franchise

How to Buy a Franchise White Paper

How to Buy a Franchise

How to Sell Franchises

How to Grow a Franchise

Find a Franchise Supplier

1851 Franchise Opportunities

Franchisor News

Franchisor Power Rankings

FranCamp Mastermind Summit

Franchise Resources

Website Awards

Power Rankings

About 1851

Advertise on 1851

Contact 1851 Editorial

Terms of Use

Login

facebook

instagram

twitter

linkedin

youtube

CPK Franchising - California Pizza Kitchen - 1851 Franchise

California Pizza Kitchen Is Now Franchising in the U.S.

cpk-franchising-california-pizza-kitchen-united-states

California Voters Reject $18 Minimum Wage Increase

california-voters-reject-18-minimum-wage-increase

McDonald’s Commits $100 Million to Aid Franchisees and Rebuild Trust After E. Coli Outbreak

mcdonalds-commits-100-million-to-aid-franchisees-and-rebuild-trust-after-e-coli-outbreak

Blackstone Acquires Majority Stake in Jersey Mike's, Signaling Ambitious Growth Plans - 1851

Blackstone Acquires Majority Stake in Jersey Mike's, Signaling Ambitious Growth Plans

blackstone-acquires-majority-stake-in-jersey-mikes-signaling-ambitious-growth-plans

What's To Come for The Economy and Franchising in 2025

whats-to-come-for-the-economy-and-franchising-in-2025

Radiance Holdings Announces Bob Bell as Chief Financial Officer

radiance-holdings-announces-bob-bell-as-chief-financial-officer

Coffee News - Franchise Deep Dive - 1851 Franchise

Franchise Deep Dive: Coffee News Franchise Costs, Fees, Profit and Data

coffee-news-franchise-deep-dive

Phoenix Franchise Brands VP Kevin Longe Share His Journey from Corporate America to Multi-Brand Franchisor

phoenix-franchise-brands-vp-kevin-longe-share-his-journey-from-corporate-america-to-multi-brand-franchisor

How Mold Medics’ Professionalism and Reliability Keeps Customers Happy

MORE STORIES LIKE THIS