Pest Hunters-Mosquito Hunters-Humbug Holiday Lighting, the 140-unit pest management and holiday lighting franchise, continues to grow both in footprint and infrastructure, now with the addition of industry veteran Court Aiken as its new brand president. With 24 years of experience in the franchise industry, including time spent with Cold Stone Creamery, Dunkin’, Clockwork Home Services/Direct Energy, Neighborly and Threshold Brands, Aiken has experience in operations, mergers and acquisitions, compliance, customer service, finance, and brand leadership. Now, in his new role with Hunters-Humbug, Aiken will work alongside both franchise owners in the system and members of the Happinest Brands leadership team to propel the future success of the Hunters-Humbug brand.
While Aiken sees clear business potential in the Hunters-Humbug model, much of what drove him to join the team was less tangible. In addition to a scalable business, Aiken sees clear value in the leadership team's approach. This alignment was a key contributor to his choice to join and will continue to inform how he steers the network as everyone throughout it pursues healthy, impactful growth.
“I very quickly identified the love and dedication that everyone at Happinest shares for their brands, and it’s not just siloed into the brands that a single person might work for,” Aiken said. “It truly is a cross-functional team where everyone helps each other. The passion is palpable. One of the things that struck me very early on was that the development team at Happinest maintains their relationships with the people they’re bringing into these brands long after the ink is dry on the franchise agreement. The strength and power of these relationships is truly unique, and I’m excited to be a part of an amazing team that focuses on this aspect of the business.”
Aiken’s Vision for Hunters-Humbug’s Long-Term Growth
Aiken joins the Hunters-Humbug team at a unique inflection point. After officially rolling out its three-in-one model last spring, Hunters-Humbug has significantly expanded the revenue potential for its franchisees and opened the door to even stronger long-term growth.
“I truly believe in and endorse the idea of us not just being a mosquito control or abatement company but moving into the pest control space,” Aiken said. “The mosquito control space has become crowded both with other franchises and mom-and-pop operations — even lawn care companies have jumped in with both feet. Branching out to pest control allows us to differentiate ourselves, and adding holiday lighting only compounds the impact even further.”
With this in mind, Aiken is embracing a franchisee-first leadership approach, prioritizing the support, resources and additional innovations that will propel growth. While Hunters-Humbug was built on a foundation of mosquito control, the addition of pest control was a big step, and the brand has now positioned franchisees to enter the lighting world with both holiday lighting services and the potential to provide permanent lighting solutions.
“My vision is for Hunters-Humbug to be the leader in this space,” he said. “And it’s not just one space. I really look at our market as two spaces. We’re a pest control franchise, and we’re also a lighting franchise. And the team and I are incredibly well-positioned to take us to the next level in both industries.”
Driving the Next Generation of Hunters-Humbug With Collaborative, Hands-on Leadership
Reflecting on his career to this point, Aiken says one of the best pieces of advice he has received is to “listen first, talk later.”
“When I was younger and trying to establish myself, I always wanted to be the smartest person in the room and make sure people knew it, but I’ve learned that I learn much more from the people around me than I could ever hope to know on my own,” he said. “This has taught me to be methodical… to make sure I’ve truly processed what people are saying before giving a deliberate and measured response."
As Aiken steps into his new role, he carries this lesson with him, making a concerted effort to prioritize a collaborative approach and work alongside the Hunters-Humbug owners who have “boots on the ground” each day. By hearing what they have to say and not just falling back on default rules, Aiken will support and empower owners in the ways they actually need, driving success at both the unit-level and system-wide.
“I’m not the kind of person who likes to sit behind the computer and tell people to do things because I think they’re the right things,” he said. “The beauty of Hunters-Humbug is that I’ve joined a team that shares that vision. When we’re making decisions for the Hunters-Humbug brand and for the franchisees, we’re asking for feedback. We’re looking to franchisees to give us their opinions.”
“And as much as I love the franchisees, I love the technicians even more because they’re often the ones actually doing the work; they’re the ones who have to live with the decisions that we make,” he continued. “Getting out and spending time in the field with the owners and their techs is incredibly important to me. I’m a very hands-on leader.”
With Aiken at the helm, Hunters-Humbug is poised to enter its next phase, balancing aggressive market expansion with a deep, personal understanding of the franchisee experience. Combining his decades of corporate expertise with the practical lessons he learned as a franchise owner himself, Aiken is charging toward the future with a high-powered, multi-service model that remains rooted in the success of the people behind it.
To find out more information on costs to buy this franchise, please visit https://1851franchise.com/mosquitohunters.