Pet Wants

At&nbsp;<a href="https://petwantsfranchise.com/?utm_source=1851franchise.com&utm_medium=article&utm_campaign=how-pet-wants-franchisees-are-building-stronger-relationships-with-pet-parents-2729211" target="_blank" rel="nofollow">Pet Wants</a>, success isn’t just measured in bags of food sold — it’s measured in trust built, tail wags earned and the deep relationships franchisees form with their communities. For Jennifer Nicholson, a former corporate leader turned pet nutrition advocate, the journey into business ownership has been about much more than a career change — it’s been about connection.“Prior to being a business owner, I was vice president of operations for a health and life brokerage firm,” said Nicholson. “It was around six months after COVID, everyone had to go back to the office because we were all working from home. I remember saying that I wasn't feeling very fulfilled with my job.”Her desire for more purpose set the stage for a major transition. Drawing on her past experience as a vet tech and her love of fostering dogs, Nicholson felt pulled toward the pet industry. When she discovered&nbsp;<a href="https://1851franchise.com/petwants/info">Pet Wants</a>, the leading pet food and nutrition franchise, the brand’s mission and flexibility resonated instantly. Pet Wants stands apart by offering fresh, high-quality pet food that is slow-cooked in small batches to lock in vital nutrients. Unlike traditional pet food, which may sit in warehouses or on store shelves for months, Pet Wants ensures that food reaches customers within weeks of production. This commitment to freshness directly impacts pet health, providing them with the essential nutrients needed to thrive. Pet Wants’ pet food is formulated to meet the nutritional levels established by the&nbsp;<a href="https://www.aafco.org/wp-content/uploads/2023/01/Model_Bills_and_Regulations_Agenda_Midyear_2015_Final_Attachment_A.__Proposed_revisions_to_AAFCO_Nutrient_Profiles_PFC_Final_070214.pdf?utm_source=1851franchise.com&utm_medium=article&utm_campaign=how-pet-wants-franchisees-are-building-stronger-relationships-with-pet-parents-2729211" target="_blank" rel="nofollow">AAFCO Pet food nutrient profiles for “All Life Stages.”</a>&nbsp;“Everything about it really resonated with me,” Nicholson said. “The brand’s focus is on nutrition, which is very important to me. I also really liked the two business model options — one was the mobile franchise, and model number two was the brick and mortar. When you are starting your very first business, there is always a risk. We decided we would stick with the mobile model, just in case our business was unsuccessful.”That leap of faith paid off. Nicholson launched her mobile franchise in June 2022 and transitioned to a storefront in May 2023 — a decision she says was one of the best they’ve made.<h2>A Business Built on Relationships</h2>What makes Nicholson’s journey so successful isn’t just a love for pets — it’s her commitment to people. “This is a very relational business,” she said. “Your reputation, your behavior and your ability to connect with people — and in this case their pets too — is absolutely essential. We have met some incredible people — people who I would call my friends now.”Nicholson and her husband spent their first years hitting the pavement, showing up at vendor events, festivals, craft shows and parks — anywhere they could meet local pet owners. This grassroots outreach helped them&nbsp;<a href="https://1851franchise.com/petwants/why-pet-wants-is-a-great-addition-to-any-pet-franchise-2728266">build a loyal customer base</a> before even opening the doors of their retail&nbsp; location.“We really followed the blueprint,” she said. “It’s important to get out there in the community, meet people and create a solid foundation with the customers before you move into that brick and mortar space.”<h2>The Secret Sauce: Sincerity and Service</h2>For Nicholson, the key to winning customers is offering authentic guidance.“We don’t approach anything in the mindset of selling someone something,” she said. “If you have questions, we are going to answer them for you. We are going to be as knowledgeable and honest as we can be.”Whether customers are&nbsp;<a href="https://1851franchise.com/petwants/the-fresh-food-revolution-why-now-is-the-best-time-to-invest-in-pet-wants-2728610">curious about food allergies or exploring diet changes for aging pets</a>, Nicholson encourages dialogue — not pressure.“If it’s food related and they want to make a change, we discourage people from just grabbing a bag of food,” she said. “We encourage them to take a sample home, test it on their cat or dog, and if they like it, they can come back and we can have a further conversation. That is how we do it. Take it in, it’s a taste test. No hard sell at all.”This personalized, low-pressure approach is what builds trust and&nbsp;<a href="https://1851franchise.com/petwants/5-reasons-to-buy-a-pet-wants-franchise-in-2024-2726496">sets Pet Wants franchisees apart from big-box competitors</a>. “It’s all about being sincere, authentic, having empathy, remembering people’s names and the names of their pets,” she said. “That is what we do and continue to do. It’s that secret sauce.”<h2>A Store That Feels Like Home</h2>Since opening a storefront, Nicholson says she's been able to expand her product offerings while also solidifying her place in the community."The storefront is great, I love it," she said. “Having the store shows our community that we are here to stay. After all, these are members of our ‘Pack’ and they are entrusting us with their pets.”Her goal is to make the store feel like a neighborhood hub.“When people walk in the door, I want to know their name,” she said. “Hopefully, they bring their dog or cat, and we want to give them the feeling they are welcome there. They appreciate that.”Looking ahead, Nicholson envisions opening a second location and potentially adding grooming services to round out the experience.Franchisees like Nicholson embody the Pet Wants philosophy: that business thrives on community, care, and real relationships.&nbsp;“People can tell when you really care,” Nicholson said. “That’s what keeps them coming back — not just for the food, but for the experience.”Interested in bringing Pet Wants to your community? Learn more about how you can become a trusted resource for pet health and wellness:<a href="https://1851franchise.com/petwants/info">&nbsp;https://1851franchise.com/petwants/info</a>.

Pet Wants Franchisee Success: Building Pet Parent Relationships

1851 Franchise

By focusing on education, empathy and community engagement, Jennifer Nicholson has turned her Pet Wants franchise into a trusted neighborhood hub for pet wellness.

This brand page has been paid for by PET WANTS. Content within this page that is paid will showcase a Sponsored icon. This means the brand has engaged 1851 FRANCHISE to write the content. Content without the Sponsored Icon is aggregated media placements the brand earned. Questions can be sent to editorial@1851franchise.com

How Pet Wants Franchisees Are Building Stronger Relationships With Pet Parents

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Own a Pet Wants Franchise

Running a pet-based business can be deeply rewarding, but it’s not without its challenges. From standing out in a crowded marketplace to managing inventory, educating customers and building trust with pet parents, success in the pet industry requires more than just a love of animals. For&nbsp;<a href="https://petwantsfranchise.com/">Pet Wants</a> franchisee&nbsp;<a href="https://www.linkedin.com/in/pamela-brascetta-aa376126">Pam Brascetta</a>, overcoming those hurdles has been a learning process rooted in passion, perseverance and the right support system behind her.Now in her third year as a&nbsp;<a href="https://1851franchise.com/petwants/info">Pet Wants</a> franchisee in New Jersey, Brascetta knows firsthand how demanding — and fulfilling — pet-based entrepreneurship can be.“I’ve always had a passion for pets, and I love to be busy,” she said. “What really resonated with me when I started researching Pet Wants was how aligned the brand felt with how I approach my life. When I learned the story of how it began and saw the benefits of the food, it really drew me in further.”<h2>Standing Out in a Crowded Pet Market</h2>One of the biggest challenges facing any pet business owner today is competition. Big-box retailers, online marketplaces and subscription-focused brands dominate the space, making it difficult for independent operators to stand out. For Brascetta, that challenge was magnified by the fact that Pet Wants was not yet well known in her market.“This area was not familiar with Pet Wants,” she said. “So it was really about educating the consumer — not just about the product, but about the quality of the product and why it matters.”<a href="https://1851franchise.com/petwants/pet-wants-key-trends-shaping-the-pet-food-industry-2730197">Pet Wants’ small-batch, proprietary nutrition model</a> gave her a powerful differentiator. Rather than competing on price or convenience alone, Brascetta was able to focus on education, personalized service and outcomes.“We’re very comprehensive and take a holistic approach,” she said. “We want pets to be at their best. That means having engaging, ongoing communication with customers to see how their pets are doing and guiding them through the process.”<h2>Managing Inventory and Learning What Sells</h2>Another common pain point for pet business owners, according to Brascetta, is inventory management. “The biggest challenge in the first year was getting a good grip on purchasing and inventory,” she said. “What sells? What doesn’t sell? That’s all a learning process.”<a href="https://1851franchise.com/petwants/how-pet-wants-franchisees-rapidly-grow-their-businesses-from-mobile-to-brick-and-mortar-locations-2726266">Pet Wants’ mobile-first model</a> plays a key role in helping franchisees overcome that challenge. By starting with farmers markets, pop-up events and local community gatherings, owners can test products, gather feedback and better understand customer preferences before scaling further.“You’re doing a lot of mobile retail events, and you’re learning every single day,” Brascetta said. “You have to figure out what events are worth it, how you want to present yourself and where your time is best spent. You’re constantly making judgment calls.”<h2>The Importance of Education and Systems</h2>For Brascetta, one of the most significant differences between Pet Wants and her previous franchise experience has been&nbsp;<a href="https://1851franchise.com/petwants/investing-in-pet-wants-franchise-opportunity-2731087">the level of support offered by the franchisor.</a> “Many years ago, I owned a different franchise and I didn’t get the support I really needed,” she said. “That’s ultimately why I sold it.”With Pet Wants, she says the difference has been clear from the beginning.“I loved that I could communicate and ask questions when I needed to,” Brascetta said. “The quality, the branding, the passion of the Brand Team at Pet Wants HQ and the high standards really stood out to me.”That support extends well beyond onboarding. Pet Wants provides ongoing education, operational guidance and access to a broader franchisee network, all of which are critical in a business with as many moving parts as pet nutrition.“The Pet Wants Brand Team enables you to learn as much as you want,” Brascetta said. “You gain so much knowledge, and that helps you feel confident when you’re helping pet parents find solutions.”<h2>Building the Right Team and Leaning on Them</h2>As the business grows, so does the need for help. Brascetta emphasizes that running a pet-based business isn’t something most owners can (or should) do alone.“It’s better to do this if you have support behind you,” she said. “You’re going to need some help. There are so many moving parts and so many things to get done, so you need people you can delegate responsibilities to.”Pet Wants’ model allows franchisees to grow at a pace that makes sense for them. That flexibility&nbsp;<a href="https://1851franchise.com/petwants/pet-wants-as-a-lifestyle-brand-building-a-franchise-around-pet-health-wellness-2730102">helps owners avoid burnout while still maintaining high service standards</a>.<h2>Passion Is the Non-Negotiable</h2>Despite the systems, training and support in place, Brascetta is clear that one factor matters above all else: passion.“You really have to live and breathe pets,” she said. “I wake up every day because of the pets. That’s what keeps me going.”She’s also candid about the realities of entrepreneurship, particularly in the early years. “It’s going to take time financially,” Brascetta said. “You have to bear with it and push through. If you’re not truly passionate about caring for animals, this might not be the right thing for you.”For pet lovers like Brascetta who are willing to put in the work, Pet Wants helps transform the most common challenges of pet-based business ownership into opportunities for growth.&nbsp;For more information on franchising with Pet Wants, visit&nbsp;<a href="https://1851franchise.com/petwants/info">https://1851franchise.com/petwants/info</a>.

How to Overcome the Common Challenges of Running a Pet-Based Business

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For husband-and-wife team&nbsp;<a href="https://1851franchise.com/pet-wants-colorado-springs-bohannon-feature-2730023">Kariann Harker and Jerrod Bohannon</a>, owners of&nbsp;<a href="https://petwantsfranchise.com/">Pet Wants</a>&nbsp;<a href="https://www.petwantscoloradospringsbriargate.com/">Colorado Springs</a>, the dream of entrepreneurship became a reality through a shared love of animals and a desire to make a difference in their community.“We’ve had steady growth every month since we opened,” Bohannon said. “Right now, we’re in the process of finding a physical location, which is exciting. We started mobile and have been able to grow organically through markets and community events.”Their journey shows why&nbsp;<a href="https://1851franchise.com/petwants/info">Pet Wants</a> is an ideal family business opportunity — combining a flexible business model, purpose, and partnership in a way that helps families thrive personally and professionally.<h2>A Shared Mission With Room To Grow</h2>Harker and Bohannon launched their business in June 2025 after years of struggling to find healthy food for their pit bull, Ruby. That challenge inspired them to help other pet parents who faced the same frustration.“Dogs have always been a huge passion of mine — they bring life to me,” Harker said. “With Ruby, we were always looking for something healthy she could eat, and when we found Pet Wants, we knew it was exactly what we’d been searching for.”What began as a way to help their own dog evolved into a community mission. “With the pet industry, pets are part of the family too,” Bohannon said. “Being able to have that experience to lean on brings a lot of value.”<a href="https://1851franchise.com/petwants/new-to-franchising-heres-why-pet-wants-is-a-great-place-to-start-2729060">Pet Wants’ mobile-first model</a> allowed the couple to begin serving customers quickly without the financial strain and operational complexities of starting with a storefront right away. Bohannon continued working in his corporate job while Harker ran the business full-time — a setup that allowed them to balance risk and reward as a team.“Having that as the family dynamic has been hugely helpful,” Bohannon said. “If either one of us were to do this on our own, we’d have to put all our eggs into that basket. Working together makes it achievable.”<h2>Different Strengths, One Vision</h2>One of the biggest advantages of running a family business is the ability to leverage each other’s strengths.“We both have very different strengths that we bring to the business,” Harker said. “It’s daunting enough starting a business, so doing it with your spouse is great — you always have someone to lean on.”Bohannon brings years of marketing experience from his corporate career, while Harker’s background in health care gives her a people-first approach to customer service. Together, they balance strategy with empathy, creating a business that connects deeply with local pet parents.“Having your spouse as a partner also leads to some fun banter when you’re out and about at events,” Bohannon said. “It is a relatable point with a lot of the families we interact with.”That connection — with each other and their customers — is&nbsp;<a href="https://1851franchise.com/petwants/how-pet-wants-franchisees-are-building-stronger-relationships-with-pet-parents-2729211">what sets Pet Wants franchisees apart</a>. The brand’s community-driven model thrives on authentic interactions at markets, pop-up events, and local partnerships.<h2>A Family Business That Serves Families</h2>For Harker and Bohannon, Pet Wants is a family affair that benefits everyone, including their four dogs.“I love this business and I love that we’re benefiting not only our family but helping other families live a better life,” Harker said.That sentiment echoes throughout the Pet Wants network, where&nbsp;<a href="https://1851franchise.com/petwants/education-and-wellness-professional-launches-pet-wants-franchise-to-serve-local-community-2728025">many franchisees operate alongside spouses, children or siblings</a>. The company’s national&nbsp;<a href="https://1851franchise.com/petwants/pet-wants-as-a-lifestyle-brand-building-a-franchise-around-pet-health-wellness-2730102">support system and training programs</a> help new owners launch and grow. And with the ability to start mobile and scale to a storefront at their own pace, families can align their business goals with their lifestyle needs.<h2>Building Legacy Through Purpose</h2>Every bag of Pet Wants food is a reflection of the brand’s larger mission: improving pet health and well-being through education, trust and community.For Bohannon and Harker, that mission continues to guide their growth. “We’ve had steady growth every month since we opened,” Bohannon said. “The community has really welcomed us, and we’re looking forward to what’s next.”Learn more about launching your own Pet Wants business:<a href="https://1851franchise.com/petwants/info">&nbsp;https://1851franchise.com/petwants/info</a>.

How Pet Wants Can Be the Ideal Family Business Opportunity

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1851 Franchisee Spotlight design with photo of Nicki Davis and Pet Wants logo

Experienced Retail Pro and Dedicated Mom Builds a Purpose-Driven Future with Pet Wants

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image of 1851 franchise pet wants franchisee spotlight jerrod bohannon

Colorado Springs Couple Turns Their Dog’s Health Journey Into a Mission-Driven Pet Wants Business

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For entrepreneurs looking to enter&nbsp;<a href="https://1851franchise.com/petwants/why-pet-wants-is-winning-best-in-show-in-the-booming-pet-food-industry-2720462">the booming pet industry</a>, it can be difficult to distinguish the meaningful opportunities from the noise. With mobile-only concepts on one end of the spectrum and massive big-box pet retailers on the other, not every model fits what many new business owners are truly looking for: a scalable investment, a manageable entry point and a mission-driven brand that prioritizes quality.According to&nbsp;<a href="https://www.linkedin.com/in/petereberly">Peter Eberly</a>, vice president of brand development,&nbsp;<a href="https://petwantsfranchise.com/">Pet Wants</a> stands out because it hits all the right notes at once.“When I think of&nbsp;<a href="https://1851franchise.com/petwants/info">Pet Wants</a>, there are a lot of other pet franchises out there,” Eberly said. “But the brand really falls into a sweet spot. There are a lot that are mobile-driven - like dog grooming or poop pickup - that are fairly low-cost. But then there are the really big box retailers with brick-and-mortar locations. Those have a huge entry price point. I always say Pet Wants fills the middle ground there.”<h2>A Business Model That Occupies the Perfect “Middle Ground”</h2>Eberly says the ability to combine an approachable investment with a community-centered retail model is&nbsp;<a href="https://1851franchise.com/franchise-deep-dive-pet-wants-franchise-costs-fees-profit-and-data-2722308">one of Pet Wants’ most strategic strengths</a>.“It’s pretty affordable as a point of entry,” he said. “There is a brick-and-mortar component to it, but it's more of a hometown, mainstream boutique brick-and-mortar shop. It’s more approachable and less scary than the bigger brands.”This “boutique but accessible” positioning has become one of Pet Wants’ strongest differentiators — especially in a market where pet parents increasingly want expertise, transparency and personal connection.“It fits a really nice sweet spot there and is really all about the food and the product,” Eberly said. “The brand’s calling card is the fresh, healthy food that is made in small batches and slow cooked. It is delivered fast; it isn’t sitting on the shelf for a while.”That&nbsp;<a href="https://1851franchise.com/petwants/the-fresh-food-revolution-why-now-is-the-best-time-to-invest-in-pet-wants-2728610">emphasis on fresh, nutrient-rich food</a> is why so many franchisees originally discovered the brand as customers. “So many owners are folks who found the brand as a consumer,” he said. “Their pet had some issues and they found the Pet Wants product and became an advocate for themselves. They wanted to share that and start their own business in the space.”<h2>A Two-Phase Model That Lets Owners Build Revenue From Day One</h2>Beyond its product differentiation, Eberly says&nbsp;<a href="https://1851franchise.com/petwants/how-pet-wants-franchisees-rapidly-grow-their-businesses-from-mobile-to-brick-and-mortar-locations-2726266">Pet Wants’ two-phase business model</a> is one of the most compelling reasons to invest.“Another differentiator is that we have this two-phase approach — you can start mobile, getting the name out in the community, drive revenue and build a client list and a customer base as you get ready to build the brick-and-mortar store,” he said.In an industry where traditional retail concepts often require months of buildout without revenue, this structure allows franchisees to generate cash flow while also laying the groundwork for long-term scalability.“It’s very different than other pet retail franchises, where revenue isn’t typically coming in as you start the business,” Eberly said. “That is a huge differentiator and advantage.”<h2>A Personalized, Educational Retail Experience</h2>Pet Wants stores aren’t designed to mirror high-traffic discount pet chains. Instead, they intentionally operate like&nbsp;<a href="https://1851franchise.com/petwants/pet-wants-as-a-lifestyle-brand-building-a-franchise-around-pet-health-wellness-2730102">trusted neighborhood nutrition centers</a>.“The owners who have been successful here are the ones who are passionate about improving the lives of pets in their community,” Eberly said. “If you think of that main-street, boutique feel, the pet and the pet owners come to learn about what might make their dog or cat healthier. There is a personal relationship component to the brick-and-mortar piece. It is much more personalized than a typical retail environment.”This approach aligns with the brand’s larger mission: helping pet owners access healthier nutrition, better education and a more meaningful shopping experience. Franchisees are encouraged — and trained — to become local experts, not just retailers.<h2>A Support Network That Sets Owners Up for Success</h2>Eberly says that what happens behind the scenes is just as important.“Our owners are really passionate about pets; they found the brand as consumers originally,” he said. “They are believers in the product and there is a strong network of other owners who have built this network of sharing best practices and the like.”This combination of corporate support and franchisee-to-franchisee collaboration creates an environment where new owners never feel alone and where collective learning accelerates individual success.<h2>A Growing Brand With Momentum and Room To Scale</h2>As the pet industry continues its rapid expansion,&nbsp;<a href="https://1851franchise.com/petwants/leadership-team-2730456">Pet Wants is well-positioned for significant continued growth</a>. Eberly believes the brand is perfectly aligned with what modern pet parents are demanding.“We are a growing brand that has seen some nice momentum,” he said. “But we think along with the macro trends, our type of pet franchise is set for major growth. That health trend, even in the pet space, makes us feel like we have the wind at our back around our concept. We are growing, but have plenty of room to expand and help other communities.”At its core, Pet Wants attracts individuals who are passionate about animals and eager to make a meaningful impact on their community while also building a scalable business with strong earning potential.Ready to build a business rooted in purpose, passion and pet health and wellness? Visit&nbsp;<a href="https://1851franchise.com/petwants/info">https://1851franchise.com/petwants/info</a> to learn more about franchising with Pet Wants.

Investing in Pet Wants: What Makes This Franchise Opportunity Different?

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How Pet Wants Franchisees Are Building Stronger Relationships With Pet Parents

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