Pet Wants

For&nbsp;<a href="https://www.youtube.com/watch?v=wipptU19azg&utm_source=1851franchise.com&utm_medium=article&utm_campaign=pet-wants-franchisee-success-stories-the-journey-from-corporate-life-to-community-pet-advocate-2729244" target="_blank" rel="nofollow">Jennifer Nicholson</a>, owning a&nbsp;<a href="https://petwantsfranchise.com/?utm_source=1851franchise.com&utm_medium=article&utm_campaign=pet-wants-franchisee-success-stories-the-journey-from-corporate-life-to-community-pet-advocate-2729244" target="_blank" rel="nofollow">Pet Wants franchise</a> was a return to purpose. A former veterinary technician and longtime foster mom for dogs, Nicholson knew the pet industry was where her heart was. When she came across&nbsp;<a href="https://1851franchise.com/petwants/info">Pet Wants</a>, the leading pet food and nutrition franchise, it just clicked.“Prior to being a business owner, I was also a vice president of operations for a health and life brokerage firm,” Nicholson said. “It was around six months after COVID — everyone had to go back to the office because we were all working from home. I remember saying that I wasn't feeling very fulfilled with my job anymore.”That moment of reflection was the spark that led her and her husband to a life-changing conversation. Once she said it out loud — “I want to start my own business” — everything began to fall into place.“When I found Pet Wants, everything about it really resonated with me,” Nicholson said. “The brand’s focus is on nutrition, which is very important to me. I also really liked the two business model options — one was the mobile franchise, and model number two was the brick and mortar.”As a first-time business owner, Nicholson appreciated&nbsp;<a href="https://1851franchise.com/petwants/the-flexibility-of-owning-a-pet-wants-franchise-2728539">the flexibility of the mobile model</a>. “There’s always a risk,” she said. “We decided we would stick with the mobile model, just in case our business wasn’t successful. I loved the aesthetic, and everyone from the team was very supportive. When you combine that all together, it seemed like a good fit for us.”<h2>Laying the Foundation Before Going Brick and Mortar</h2>Nicholson officially launched her Pet Wants mobile business in Woodbury, Minnesota in June 2022. Almost two years later, in May, she&nbsp;<a href="https://petwantsfranchise.com/in-the-news/from-markets-to-storefronts-pet-wants-two-phase-franchise-success?utm_source=1851franchise.com&utm_medium=article&utm_campaign=pet-wants-franchisee-success-stories-the-journey-from-corporate-life-to-community-pet-advocate-2729244" target="_blank" rel="nofollow">transitioned to a full brick-and-mortar store</a> — and hasn’t looked back since.“We really followed the blueprint,” she said. “If you are thinking of transitioning to storefront at some point, it’s important to get out there in the community, meet people and create a solid foundation with the customers before you move into a brick and mortar space.”Nicholson and her husband took that advice to heart. “We went to 100s of vendor shows, festivals, craft shows, parks, etc. You name it and we were there,” she said. “We created a following of very loyal customers who are everything to us. That made the transition a lot easier because we had that customer base.”<h2>Building a Brand on Relationships, Not Sales</h2>What sets Nicholson’s Pet Wants business apart is her approach to customer relationships. “This is a very relational business,” she said. “Your reputation, your behavior and your ability to connect with people — and in this case their pets too — is absolutely essential.”That focus on authenticity and empathy is what Nicholson refers to as the “secret sauce.”“We have met some incredible people — people who I would call my friends now,” she said. “It is really all about being sincere, authentic, having empathy, remembering people’s names and the names of their pets.”Sales come second. Helping comes first. “We don’t approach anything in the mindset of selling someone something,” she said. “If you have questions, we are going to answer them for you. We are going to be as knowledgeable and honest as we can be.”Whether a customer is dealing with a food allergy, an aging pet or just exploring new nutrition options, Nicholson&nbsp;<a href="https://1851franchise.com/petwants/pet-wants-leading-the-pack-with-proprietary-formulas-and-innovative-products-2726409">offers advice</a> — not pressure. “We encourage people to take a sample home, test it on their cat or dog. If they like it, they can come back and we can have a further conversation,” she said. “That is how we do it. Take it in, it’s a taste test. No hard sell at all.”<h2>A Bright Future for Pet Wants</h2>Nicholson says having a storefront has added a whole new dimension to the business. “I love it. It definitely creates a sense of more credibility — we aren’t going anywhere anytime soon,” she said. “These are members of the family and they are trusting us with their pets, which are members of their family.”With the new store comes a broader product offering and an even more welcoming environment. “When people walk in the door, I want to know their name. Hopefully they bring their dog or cat, and we want to give them the feeling they are welcome there. They appreciate that.”Looking ahead, Nicholson and her husband are considering expansion — maybe even adding grooming services or opening a second location. “This will be our flagship store, and we have considered the idea of opening a second location,” she said. “We also might add a little bit of grooming — that is where we are at.”Nicholson’s journey is a powerful example of how passion, community engagement and a people-first mindset can drive business success — and why Pet Wants continues to attract franchisees looking to make a meaningful difference.To learn more about franchising with Pet Wants, visit<a href="https://1851franchise.com/petwants">&nbsp;https://1851franchise.com/petwants</a>.

Pet Wants Franchisee Success: Jennifer Nicholson's Journey to Community Pet Advocate

1851 Franchise

Jennifer Nicholson turned her love for pets into a thriving Pet Wants franchise, growing from mobile to brick-and-mortar by focusing on relationships over sales.

This brand page has been paid for by PET WANTS. Content within this page that is paid will showcase a Sponsored icon. This means the brand has engaged 1851 FRANCHISE to write the content. Content without the Sponsored Icon is aggregated media placements the brand earned. Questions can be sent to editorial@1851franchise.com

Pet Wants Franchisee Success Stories: The Journey From Corporate Life to Community Pet Advocate

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For many entrepreneurs, the journey into business ownership begins with a personal passion. For&nbsp;<a href="https://www.linkedin.com/in/kariann-harker-a3275779">Kariann Harker</a>, that passion has always been animals. After years working in the health care field, she decided it was time to pursue something more fulfilling — and that decision ultimately led her to launch a&nbsp;<a href="https://petwantsfranchise.com/">Pet Wants franchise</a> in Colorado Springs.<h2>Turning a Passion for Pets Into a Family Business</h2>Harker worked in administrative roles in health care for years before she became a business owner. The job was steady, but it wasn't the kind of long-term career she really wanted. So, she and her husband started looking into ways they could build something as a team, and franchising quickly seemed like the perfect fit.“My husband and I decided we wanted to do something together,” she said. “We looked into franchising, and our passion for animals. We really started there and haven’t looked back.”The idea of entrepreneurship had always been in the back of her mind — especially a business centered around pets. “Dogs have always been a huge passion of mine — they really bring life to me,” she said. “What got us started in this was Ruby, our pit bull. She has a lot of sensitivities, and we were always looking for something healthy that she could eat.”Initially, the couple explored other franchise opportunities. But when they came across&nbsp;<a href="https://1851franchise.com/petwants/info">Pet Wants</a>, the brand’s mission immediately resonated with them.“We were looking at another franchise after deciding that that was the way to go — one because of the support and two because we didn’t want to start from scratch,” she said. “But we found Pet Wants and it really checked all the boxes.”What stood out most was the brand’s focus on pet health and nutrition — something that had already been a personal challenge in Harker’s own life.“The message about pet health and wellness is something we are always striving for,” she said. “We’ve had a few dogs who have had severe allergies, so finding anything they could even eat was a struggle. I wish we had something like Pet Wants at the time.”Learning more about the brand confirmed that it aligned perfectly with their values and goals. “They explained what the brand was, and talking with them about our passion made us realize it was really aligned with what we wanted to do,” Harker said.<h2>Starting Mobile and Building Momentum</h2>Harker officially launched her Pet Wants business in 2025. Like many Pet Wants franchisees,&nbsp;<a href="https://1851franchise.com/petwants/is-a-storefront-required-how-pet-wants-gives-owners-flexibility-and-a-smarter-route-to-revenue-2731546">she began with the mobile model</a> — a strategic approach that allows owners to start building a customer base before opening a storefront.“We started in 2025. It has been fantastic, and we have really been well received here,” Harker said.While the couple is currently negotiating a lease for a brick-and-mortar location, the mobile model has allowed them to establish relationships within the community first. “Starting mobile allows us to really build our clientele, and we aren’t just sitting and waiting around while the storefront is being found,” she said.&nbsp;<a href="https://1851franchise.com/petwants/the-flexibility-of-owning-a-pet-wants-franchise-2728539">The flexibility</a> has also made it easier for Harker to take the lead in building the business while her husband continues working his current job. Transitioning from an administrative career to entrepreneurship has been an adjustment, but Harker embraces the learning process.“Every day is something new as we stay on top of what we need to get done,” she said. “It’s a whole new setup that I wasn’t used to, but we are learning and we are making headway.”<h2>Building a Strong Network of Support</h2>Like many first-time business owners, Harker has leaned heavily on the support networks around her — both locally and&nbsp;<a href="https://1851franchise.com/petwants/franchise-with-community-at-its-core-pet-wants-local-focus-drives-purpose-and-impact-2729102">within the Pet Wants system</a>.One of the most valuable resources for Harker has been connecting with other women entrepreneurs in her community. For Harker, that network came through the Women’s Chamber of Commerce in Colorado Springs.“That has been a huge benefit,” Harker said. “We found a lot of partners to work with, and knowing they all support women-owned businesses is amazing.”The connections and encouragement from other women entrepreneurs have been a major source of inspiration. “It’s been wonderful being able to go to those networking events and knowing that they support women and want women in business to succeed,” Harker said.Harker also credits the Pet Wants franchise system for&nbsp;<a href="https://1851franchise.com/petwants/franchisee-toolkit-the-key-to-success-in-owning-a-pet-wants-franchise-2730116">providing the support she needed</a> to get her business off the ground. From corporate leadership to fellow franchise owners, Harker says the brand's collaborative culture has been one of the most rewarding aspects of joining the system.“I can’t say enough about the support we’ve gotten from the Pet Wants team, and the other franchisees as well,” she said. “We are always in touch with other franchisees — we aren’t in competition.”She also appreciates the equal footing she has experienced as a female business owner. “They don’t just wait and talk to my husband if they need something — they support me and treat me as an equal,” Harker said.<h2>Looking Ahead</h2>As Harker continues to grow her mobile customer base and finalize plans for a storefront location, she remains focused on the mission that drew her to Pet Wants in the first place:&nbsp;<a href="https://1851franchise.com/petwants/investing-in-purpose-how-pet-wants-franchisees-are-transforming-pet-nutrition-2728325">improving the health and well-being of pets in her community</a>.For Harker, the opportunity to combine her love of animals with entrepreneurship has been transformative. And as she continues building her Pet Wants business, she’s proving that sometimes the best careers are the ones built around the things we love most.Ready to build a business rooted in purpose, passion and pet health and wellness? Visit&nbsp;<a href="https://1851franchise.com/petwants/info">https://1851franchise.com/petwants/info</a> to learn more about franchising with Pet Wants.

In honor of Women's History Month, Kariann Harker shares how female entrepreneurs can turn a passion into a thriving business and connect with other businesswomen.

How This Health Care Professional Turned a Personal Pet Problem Into a Growing Business With Pet Wants

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Owning a business in the pet industry can be both rewarding and demanding. For franchisees with&nbsp;<a href="https://petwantsfranchise.com/">Pet Wants</a>, the fast-growing pet wellness franchise, success comes from a combination of purpose, partnership and persistence.The brand’s mission of providing fresh, high-quality nutrition for pets attracts owners who genuinely care about the animals and families they serve. But passion alone isn’t enough.&nbsp;<a href="https://1851franchise.com/petwants/info">Pet Wants</a> franchisees also benefit from an extensive support system and a business model that rewards those who commit to learning, growing and working hard in their communities.For Pet Wants franchisee&nbsp;<a href="https://www.linkedin.com/in/valerie-steinmetz-16ba16254/">Valerie Steinmetz</a>, for example, those three ingredients have been essential to building her business.<h2>Passion for Pets and Their Health</h2>Many Pet Wants franchisees first discover the brand as pet owners searching for better nutrition options for their own animals. That personal connection often becomes the spark that leads them to entrepreneurship.For Steinmetz, the journey began when her own dog developed health issues. “She was five years old and started getting allergies,” she said. “The more research I did on what could be causing it and what we could do to help her, the more it pointed to food and nutrition.”As she dug deeper into the pet food industry, Steinmetz found the experience frustrating. That search eventually led her to Pet Wants and its franchise opportunity — a concept that immediately resonated with her.“I loved what the brand was about – from the products and high standards for pet wellness to the owners’ community involvement and local presence,” Steinmetz said. “It checked a lot of boxes for me.”Today, that personal passion still drives her business. Steinmetz says the most successful Pet Wants owners are those who&nbsp;<a href="https://1851franchise.com/petwants/pet-wants-as-a-lifestyle-brand-building-a-franchise-around-pet-health-wellness-2730102">genuinely care about helping pets live healthier lives</a>.“You have to have that passion for pets and animals,” she said. “Our clientele's pets are family members. Most Pet Wants owners really have that passion for what they are doing.”That authenticity matters to customers — especially those who are looking for solutions to their pets’ health challenges. “Our passion stems from our own personal experience with our dog,” Steinmetz said. “It’s nice to be able to help pet parents because we’ve been there ourselves."<h2>A Support System Built for Growth</h2>While passion provides the motivation, franchise success also depends on having the right support structure behind the scenes.<a href="https://1851franchise.com/petwants/new-to-franchising-heres-why-pet-wants-is-a-great-place-to-start-2729060">Pet Wants provides franchisees with comprehensive training, ongoing coaching and a collaborative network of fellow owners</a>. New franchisees begin with onboarding support and training focused on pet nutrition, marketing and business operations. From there, they continue working closely with franchise business coaches and the brand’s marketing and operations teams.That level of support allows franchisees to focus on building relationships with customers and growing their local presence.<a href="https://1851franchise.com/petwants/is-a-storefront-required-how-pet-wants-gives-owners-flexibility-and-a-smarter-route-to-revenue-2731546">The brand’s unique two-phase model</a> also helps owners get started quickly. Franchisees typically begin by operating a mobile store, selling at community events such as farmers markets and pet-focused events. This allows them to build brand awareness and develop a customer base even before opening a brick-and-mortar location.Steinmetz followed a similar path when launching her business. “We started the business in November of 2022 and opened in April 2023,” she said. “We were only mobile for about five months.”Although the mobile model helped introduce the brand locally, Steinmetz and her husband knew they wanted to open a storefront as soon as possible. “We were the first franchisee required to have a store open within a year,” she said. “We knew that was the path we wanted to go. Opening a store made a big difference for us because we could tell people where we were located. It gave us some more validity.”<h2>Hard Work, Consistency and a Willingness to Learn</h2>Even with passion and support, building a successful franchise still requires dedication and a willingness to put in the work. For Steinmetz, one of the biggest lessons she has learned is the importance of consistency.“It’s hard to get started, but you have to show up every day,” she said. “You can’t close early just because no one is there. You have to be there for people when they need you.”Reliability builds trust with customers, especially in a&nbsp;<a href="https://1851franchise.com/petwants/franchise-with-community-at-its-core-pet-wants-local-focus-drives-purpose-and-impact-2729102">community-focused retail environment</a> where relationships matter. “People’s time is valuable,” she said. “You have to respect that and make it as easy as possible for them to shop with you.”Continuous learning is another key part of the process. Steinmetz says listening closely to customers has helped shape the way she runs her store. And because Pet Wants operates as an education-focused pet business, understanding customers’ needs can also drive referrals and long-term growth.“We are a solutions-based business,” Steinmetz said. “We’re trying to give customers another option and provide a solution for people whose dogs may have something like a sensitive stomach or skin issues. If you stay true to that and bring in products that help people, the word spreads.”<h2>Building a Business With Purpose</h2>By combining passion for pets, strong franchisor support and the willingness to work hard and keep learning, Pet Wants franchisees can create businesses that grow steadily while making a difference in the lives of pets and their owners.As Steinmetz’s experience shows, those three pillars often go hand in hand. “It hasn’t always been easy and there are, of course, challenges,” she said. “But that’s part of the joy and reward of owning your own business. If I could, I would do the whole thing over again every single time.”Ready to build a business rooted in purpose, passion and pet health and wellness? Visit&nbsp;<a href="https://1851franchise.com/petwants/info">https://1851franchise.com/petwants/info</a> to learn more about franchising with Pet Wants.

The formula comes down to three simple but powerful ingredients: a passion for pets, strong franchisor support and the dedication to show up and put in the work every day.

3 Keys to Franchise Success with Pet Wants: Passion, Support, and Hard Work

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ALPHARETTA, Ga. —&nbsp;<a href="https://petwantsatlnorth.com/">Pet Wants ATL North</a>, the pet health and wellness brand that strives to improve the nutrition, health, vitality, and well-being of pets, will celebrate the grand opening of its Piedmont location on Saturday, March 21, marking the final store conversion following franchise owner&nbsp;<a href="https://www.linkedin.com/in/sergiodelatorreatlanta">Sergio De La Torre’s</a> recent acquisition of four Whole Dog Market locations across North Atlanta.The event represents a major milestone for De La Torre, whose business has grown from a mobile pet food operation launched in 2020 into a multi-location retail presence serving pet families throughout metro Atlanta. Today, the business operates as Pet Wants ATL North, bringing fresh, small-batch pet nutrition and personalized guidance to communities across the region.The Grand Opening celebration will take place at the Pet Wants ATL North Piedmont store (931 Monroe Dr NE, Ste. 113B, Atlanta), bringing together local pet parents, community partners and Atlanta’s growing pet-loving community.Grand Opening highlights include:<ul><li>Dogs &amp; Donuts at 11 a.m., featuring coffee and donuts for guests and a pup cup bar for dogs</li><li>Official ribbon cutting at 12 p.m.</li><li>Professional pet photography for pets and their owners</li><li>Product sampling and in-store raffles, including a grand prize of a year of free pet food</li><li>A weekend promotion offering 20% off select brands, including WOOF, Bocce, Weruva and Raw Dynamic</li></ul>“This reopening represents the final step in bringing these stores into the Pet Wants family,” De La Torre said. “We’ve worked hard to preserve the neighborhood feel customers already love while introducing fresh, small-batch nutrition and personalized guidance for local pet families.”De La Torre first launched his business in 2020 as Pet Wants Alpharetta, operating a mobile model that served farmers' markets and home deliveries throughout North Atlanta. After building a loyal customer base, the business expanded into brick-and-mortar retail and recently acquired four Whole Dog Market locations, transitioning them into the Pet Wants system under the Pet Wants ATL North name.Today, the growing network of stores offers a selection of products, including fresh pet food made in small batches, along with personalized nutrition consultations designed to help pet owners make informed choices about their pets’ diets.“Pet owners today are looking for greater transparency and better options when it comes to what they feed their pets,” De La Torre said. “Our goal is to bring expert guidance and high-quality nutrition into neighborhood stores where pet parents already shop and connect with their community.”Pet Wants ATL North locations include:<ul><li>Pet Wants Piedmont – 931 Monroe Dr NE, Ste. 113B, Atlanta, GA</li><li>Pet Wants Alpharetta – 12850 GA-9, Suite 1700, Alpharetta, GA</li><li>Pet Wants Sandy Springs – 4600 Roswell Rd, Suite E120, Sandy Springs, GA</li><li>Pet Wants Westside Village – 2260 Marietta Blvd NW, Suite 102, Atlanta, GA</li></ul>The business recently became an Associate Partner of the Atlanta Falcons, further strengthening its connection to the local community as Pet Wants ATL North continues expanding across metro Atlanta. Future growth could include additional neighborhoods such as Cumming and Marietta as the business builds its regional presence.For more information about Pet Wants ATL North, visit<a href="https://petwantsatlnorth.com/"> https://petwantsatlnorth.com/</a>.ABOUT PET WANTS:Pet Wants is a pet health and wellness company that strives to improve the nutrition, health, vitality, and well-being of pets. Founded in 2010, the brand’s specially crafted, private-label pet food formulas are made in small batches with fresh, natural ingredients complete&nbsp;with vitamins and minerals for a complete and balanced diet in every bowl, all made in the USA. Pet Wants has set a new standard in what you should expect in your pet food through their 140+ locations across the United States. To learn more about Pet Wants, visit&nbsp;<a href="https://www.petwants.com/">https://www.petwants.com/</a> or follow Pet Wants on LinkedIn, @petwantsusa on Facebook, @petwants on Twitter and Instagram.

Local franchise owner Sergio De La Torre marks a major milestone in North Atlanta expansion with a community celebration on March 21.

Pet Wants ATL North Celebrates Piedmont Grand Opening, Completing Final Store Conversion Following Whole Dog Market Acquisition

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Pet Wants Franchisee Success Stories: The Journey From Corporate Life to Community Pet Advocate

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