Right at Home

Right at Home Franchisee Donn Kramer's 10-Year Journey | 1851 Franchise

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Kramer pivoted to entrepreneurship after 40 years in the private sector, building a top-performing Cleveland agency by prioritizing caregiver quality, disciplined operations, and sustainable growth.

Corporate Leader Turned Successful Franchisee: Donn Kramer’s 10-Year Journey With Right at Home

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Why This Telecom Engineer Chose Right at Home and Built a 20-Year Legacy in Senior Care

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1851 Franchisee Spotlight graphic with photo of Jennifer Sall and Right at Home logo

After a Tech Career Collapse and Personal Loss, Spartanburg Woman Opens Right at Home to Help Families Walking a Similar Path

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Stepping Into North Jersey: Two Clinicians Take the Lead at Right at Home

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1851 Franchisee Spotlight with photos of Rosaleen Doherty, Jay & Gabrielle Kenney, Right at Home

Family-Owned Right at Home Expands Into Boston With Second Generation Joining the Business

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Providence, RI —&nbsp;<a href="http://rightathomefranchise.com">Right at Home</a>, the industry-leading in-home care franchise with more than 750 locations across the United States and four other countries, is targeting&nbsp;<a href="https://rightathomefranchise.com/available-territories/franchise-opportunities-in-rhode-island/right-at-home-franchise-opportunity-in-providence-ri/">Providence and Warwick, RI</a> for its next phase of strategic growth, with a focus on smaller communities and nearby rural areas where families often have fewer local care options. The brand plans to open one new unit across Providence and surrounding communities to meet the growing demand for in-home support for seniors and adults with disabilities who want to remain at home.For local entrepreneurs, the opportunity is clear: build a relationship-driven business in markets where assurance travels fast and dependable care can make an outsized impact. In many rural communities, families face longer drive times, limited provider choice, and fewer resources to help loved ones age in place.&nbsp;<a href="http://1851franchise.com/rightathome/info">Right at Home’s</a> model is designed to help franchisees bring consistent, professional care closer to where people live while creating a resilient local business rooted in the community.“We see real opportunity in Providence. Families here need reliable care, and there are local leaders who want to step up and provide it,” said&nbsp;<a href="https://www.linkedin.com/in/jennychaney/">Jennifer Chaney</a>, Senior Vice President of Franchise Development and Sales. “We’re excited to meet people who care about their community and want to build a business that makes a difference.”Right at Home enters 2026 after a steady year of development and progress. The company awarded 24 new territories in 2025 and completed 22 resales, with nearly 30 new offices opening across the country, many tied to territories sold in 2024. “It’s been a really fantastic year,” Chaney said. “Territory sales and resale activity have both been very consistent with years past. There haven’t been any curveballs or unforeseen circumstances that got us off track — it’s just been a solid, steady year for our system.”Rhode Island presents a strong opportunity for in-home care services, as more than 25% of the population is now over age 60 and 18% is 65 or older, with most seniors preferring to age in place.Right at Home strengthened its franchisee tool kit in 2025 with major technology rollouts, including a systemwide Zoho CRM launch to support functions from client management to day-to-day scheduling, and a new Encapture partnership that produced a custom app to make daily operations easier by streamlining onboarding, training and document sharing. The brand also expanded family-facing support through RightAssist, a discreet monitoring bracelet and mobile app, and deeper involvement in Medicare’s GUIDE (Guiding an Improved Dementia Experience) program to better serve families caring for loved ones with dementia.The company’s reputation for quality continues to be recognized across the franchise industry. Right at Home has been ranked on the Entrepreneur Franchise 500 list for the 22nd consecutive year and was named a 2025 Top Franchise Brand for Multi-Unit Owners by Entrepreneur Magazine. The brand also received the Culture100 Award from Franchise Business Review and was named to Franchise Business Review’s 2024 Hall of Fame. In 2025, Franchise Business Review celebrated Right at Home with several major honors, including Top Overall Franchise, Most Profitable Franchise, and recognition for culture, veteran opportunities, and franchisee satisfaction.Right at Home is dedicated to helping seniors and adults with disabilities live independently through personalized in-home care. Its services range from companionship and personal care to assistance with everyday activities. Each locally owned office employs thoroughly screened and trained caregivers who are insured and committed to delivering peace of mind to the families they serve.“Our focus is on giving franchise owners the tools and guidance they need to thrive,” said&nbsp;<a href="https://www.linkedin.com/in/mallory-hoskinson/">Mallory Hoskinson</a>, Senior Director of Growth and Engagement. “Whether it’s lead generation, operations, or long-term strategy, we’re here to help them build strong, lasting businesses.”To learn more about franchising with Right at Home, visit&nbsp;<a href="https://rightathomefranchise.com/">https://rightathomefranchise.com/</a>.ABOUT RIGHT AT HOMEFounded in 1995, Right at Home offers in-home care to seniors and adults with disabilities who want to live independently. Most Right at Home offices are independently owned and operated and directly employ and supervise all caregiving staff. Each caregiver is thoroughly screened, trained, and bonded/insured before entering a client’s home. Right at Home’s global office is based in Omaha, Nebraska, with more than 750 franchise locations in the U.S. and four other countries.If you're interested in taking the next step in making a difference in your community as a Right at Home franchisee, visit http://rightathomefranchise.com or to read more about franchise ownership, visit our blog at:&nbsp;<a href="https://rightathomefranchise.com/forc/">https://rightathomefranchise.com/forc/</a>.

Right at Home Targets Providence, Warwick and Nearby Communities for In-Home Care Growth

Backed by a 750-plus-unit system and momentum from 2025, the in-home care franchisor is focusing on smaller markets where seniors need reliable support close to home.

right-at-home-targets-providence-warwick-and-nearby-communities-for-in-home-care-growth

CLERMONT COUNTY, Ohio&nbsp;—&nbsp;<a href="http://rightathomefranchise.com">Right at Home</a>, the industry-leading in-home care franchise with more than 750 locations across the United States and four other countries, is targeting Clermont County, Ohio, for its next phase of strategic growth, with a focus on smaller communities and nearby rural areas where families often have fewer local care options. The brand plans to open a new location to serve Clermont County and surrounding communities, meeting growing demand for in-home support among seniors and adults with disabilities who want to remain at home.For local entrepreneurs, the opportunity is clear: build a relationship-driven business in markets where assurance travels fast, and dependable care can make an outsized impact. In many rural communities, families face longer drive times, limited provider choice, and fewer resources to help loved ones age in place.&nbsp;<a href="http://1851franchise.com/rightathome/info">Right at Home’s</a> model is designed to help franchisees bring consistent, professional care closer to where people live while creating a resilient local business rooted in the community.“We see real opportunity in Clermont County. Families here need reliable care, and there are local leaders who want to step up and provide it,” said&nbsp;<a href="https://www.linkedin.com/in/jennychaney/">Jennifer Chaney</a>, Senior Vice President of Franchise Development and Sales. “We’re excited to meet people who care about their community and want to build a business that makes a difference.”Right at Home enters 2026 after a steady year of development and progress. The company awarded 24 new territories in 2025 and completed 22 resales, with nearly 30 new offices opening across the country, many tied to territories sold in 2024. “It’s been a really fantastic year,” Chaney said. “Territory sales and resale activity have both been very consistent with years past. There haven’t been any curveballs or unforeseen circumstances that got us off track — it’s just been a solid, steady year for our system.”Clermont County presents a strong opportunity for in-home care services, with an aging population of 65-plus of 40,471 and&nbsp;a strain on existing senior care services across the area.Right at Home strengthened its franchisee tool kit in 2025 with major technology rollouts, including a systemwide Zoho CRM launch to support functions from client management to day-to-day scheduling, and a new Encapture partnership that produced a custom app to make daily operations easier by streamlining onboarding, training and document sharing. The brand also expanded family-facing support through RightAssist, a discreet monitoring bracelet and mobile app, and deeper involvement in Medicare’s GUIDE (Guiding an Improved Dementia Experience) program to better serve families caring for loved ones with dementia.The company’s reputation for quality continues to be recognized across the franchise industry. Right at Home has been ranked on the Entrepreneur Franchise 500 list for the 22nd consecutive year and was named a 2025 Top Franchise Brand for Multi-Unit Owners by Entrepreneur. The brand also received the Culture100 Award from Franchise Business Review and was named to Franchise Business Review’s 2024 Hall of Fame. In 2025, Franchise Business Review celebrated Right at Home with several major honors, including Top Overall Franchise, Most Profitable Franchise, and additional recognition for culture, veteran opportunities, and franchisee satisfaction.Right at Home is dedicated to helping seniors and adults with disabilities live independently through personalized in-home care. Its services range from companionship and personal care to assistance with everyday activities. Each locally owned office employs thoroughly screened and trained caregivers who are insured and committed to delivering peace of mind to the families they serve.“Our focus is on giving franchise owners the tools and guidance they need to thrive,” said&nbsp;<a href="https://www.linkedin.com/in/mallory-hoskinson/">Mallory Hoskinson</a>, Senior Director of Growth and Engagement. “Whether it’s lead generation, operations, or long-term strategy, we’re here to help them build strong, lasting businesses.”To learn more about franchising with Right at Home, visit&nbsp;<a href="https://rightathomefranchise.com/">https://rightathomefranchise.com/</a>.ABOUT RIGHT AT HOMEFounded in 1995, Right at Home offers in-home care to seniors and adults with disabilities who want to live independently. Most Right at Home offices are independently owned and operated and directly employ and supervise all caregiving staff. Each caregiver is thoroughly screened, trained, and bonded/insured before entering a client’s home. Right at Home’s global office is based in Omaha, Nebraska, with more than 750 franchise locations in the U.S. and four other countries.If you're interested in taking the next step in making a difference in your community as a Right at Home franchisee, visit http://rightathomefranchise.com or to read more about franchise ownership, visit our blog at:&nbsp;<a href="https://rightathomefranchise.com/forc/">https://rightathomefranchise.com/forc/</a>.

Right at Home Targets Clermont County and Nearby Rural Communities for In-Home Care Growth

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Omaha, NE — Right at Home, one of the world’s leading providers of inhome care for seniors and adults with disabilities, is pleased to announce it has been recognized as a Best of Home Care® Endorsed National Provider by Activated Insights, a leading independent satisfaction research firm for the postacute care industry.This national endorsement places Right at Home among an elite group of organizations in the home care industry. The recognition reflects Right at Home’s ongoing commitment to delivering dependable service and meaningful support every day by its locally owned and operated offices.In addition to earning the national endorsement, 263 Right at Home franchise offices were nationally honored with 2026 Best of Home Care Awards® from Activated Insights. Among more than 3,000 home care agencies and independent providers nationwide, Right at Home offices earned the most recognition in three of the five award categories, ranking No. 1 for Provider of Choice, Employer of Choice, and Leader in Experience. In the other two award categories, Top 100 Leader in Experience and Leader in Training, Right at Home offices ranked No. 2 and No. 4, respectively.To qualify as a Best of Home Care® Endorsed National Provider, an organization must demonstrate sustained excellence across its network, including having at least 10% of offices actively participating in the Activated Insights Experience Management Program, ensuring that a minimum of 60% of those participating offices earned Best of Home Care awards, and maintaining a network of at least 50 active locations.“Being endorsed as a Best of Home Care® National Provider is a powerful affirmation of who we are as a brand,” said Margaret Haynes, President and CEO of Right at Home. “It reflects the shared, missiondriven commitment across Right at Home locations nationwide to deliver consistent, highquality care rooted in compassion and trust.”As a Best of Home Care® Endorsed National Provider, Right at Home continues to set the standard for excellence in home care—supporting families, empowering caregivers, and making a meaningful difference in communities across the country.ABOUT RIGHT AT HOME:Founded in 1995, Right at Home offers in-home care to seniors and adults with disabilities who want to live independently. Most Right at Home offices are independently owned and operated and directly employ and supervise all caregiving staff. Each caregiver is thoroughly screened, trained, and bonded/insured before entering a client’s home. Right at Home’s global office is based in Omaha, Nebraska, with more than 750 franchise locations in the U.S. and four other countries. For more information about Right at Home, visit <a href="https://www.rightathome.net/">https://www.rightathome.net/</a> or read the Right at Home blog at <a href="https://www.rightathome.net/blog">https://www.rightathome.net/blog</a>.

Right at Home Recognized as Best of Home Care® Endorsed National Provider

Right at Home is recognized as a Best of Home Care® Endorsed National Provider by Activated Insights, while hundreds of franchise locations receive 2026 Best of Home Care® Awards. 

right-at-home-recognized-as-best-of-home-care-endorsed-national-provider

OMAHA, Neb. — Right at Home is pleased to announce that Margaret Haynes, President and CEO of RiseMark and Right at Home, has been recognized as a 2026 McKnight’s Women of Distinction Hall of Honor honoree. McKnight’s is a nationally recognized news media publication for the home care, home health, hospice, and palliative care sectors.McKnight’s announced 20 senior-level leaders across home care, senior living, and skilled nursing who have demonstrated sustained leadership excellence and driven meaningful change throughout their careers. Inductees will be formally recognized on May 4 in Chicago at the McKnight’s Women of Distinction Awards &amp; Forum.Haynes joined Right at Home in 2011 and has held several executive leadership roles before becoming President and CEO. Today, she leads the organization’s global strategy and operations, supporting a network of more than 750 offices across 46 U.S. states and five countries.A nationally respected industry leader, Haynes also served as 2024 President of the Home Care Association of America, advocating for home care providers, caregivers, and the clients they serve. Her leadership is grounded in a personal commitment to compassionate care, shaped by her experience as a family caregiver.Margaret Haynes’ induction into the McKnight’s Women of Distinction Hall of Honor recognizes not only her exceptional career achievements, but also the valuesdriven leadership that has helped shape Right at Home into a trusted global leader in home care.ABOUT RIGHT AT HOME:Founded in 1995, Right at Home offers in-home care to seniors and adults with disabilities who want to live independently. Most Right at Home offices are independently owned and operated and directly employ and supervise all caregiving staff. Each caregiver is thoroughly screened, trained, and bonded/insured before entering a client’s home. Right at Home’s global office is based in Omaha, Nebraska, with more than 750 franchise locations in the U.S. and four other countries. For more information about Right at Home, visit <a href="https://www.rightathome.net/about-us">rightathome.net</a>.

Right at Home Margaret Haynes?Named 2026 McKnight’s Women of Distinction Hall of Honor Honoree

The RiseMark and Right at Home President and CEO is being honored for decades of leadership advancing compassionate care and strengthening the home care industry nationwide.

Right at Home Leader Margaret Haynes Named 2026 McKnight’s Women of Distinction Hall of Honor Honoree

right-at-home-leader-margaret-haynes-named-2026-mcknights-women-of-distinction-hall-of-honor-honoree

DAYTON, Ohio&nbsp;—&nbsp;<a href="http://rightathomefranchise.com">Right at Home</a>, the industry-leading in-home care franchise with more than 750 locations across the United States and four other countries, is targeting&nbsp;<a href="https://rightathomefranchise.com/available-territories/franchise-opportunities-in-ohio/right-at-home-franchise-opportunity-in-dayton-oh/">Dayton</a> for its next phase of strategic growth, with a focus on smaller communities and nearby rural areas where families often have fewer local care options. The brand plans to open at least one new unit across Dayton and surrounding communities to meet the growing demand for in-home support for seniors and adults with disabilities who want to remain at home.For local entrepreneurs, the opportunity is clear: build a relationship-driven business in markets where assurance travels fast and dependable care can make an outsized impact. In many rural communities, families face longer drive times, limited provider choice, and fewer resources to help loved ones age in place.&nbsp;<a href="http://1851franchise.com/rightathome/info">Right at Home’s</a> model is designed to help franchisees bring consistent, professional care closer to where people live while creating a resilient local business rooted in the community.“We see real opportunity in Dayton. Families here need reliable care, and there are local leaders who want to step up and provide it,” said&nbsp;<a href="https://www.linkedin.com/in/jennychaney/">Jennifer Chaney</a>, Senior Vice President of Franchise Development and Sales. “We’re excited to meet people who care about their community and want to build a business that makes a difference.”Right at Home enters 2026 after a steady year of development and progress. The company awarded 24 new territories in 2025 and completed 22 resales, with nearly 30 new offices opening across the country, many tied to territories sold in 2024. “It’s been a really fantastic year,” Chaney said. “Territory sales and resale activity have both been very consistent with years past. There haven’t been any curveballs or unforeseen circumstances that got us off track — it’s just been a solid, steady year for our system.”Dayton presents a strong opportunity for in-home care services, with an aging population of 155,656 seniors and 22 successful territories in the state.Right at Home strengthened its franchisee tool kit in 2025 with major technology rollouts, including a systemwide Zoho CRM launch to support functions from client management to day-to-day scheduling, and a new Encapture partnership that produced a custom app to make daily operations easier by streamlining onboarding, training and document sharing. The brand also expanded family-facing support through RightAssist, a discreet monitoring bracelet and mobile app, and deeper involvement in Medicare’s GUIDE (Guiding an Improved Dementia Experience) program to better serve families caring for loved ones with dementia.The company’s reputation for quality continues to be recognized across the franchise industry. Right at Home has been ranked on the Entrepreneur Franchise 500 list for the 22nd consecutive year and was named a 2025 Top Franchise Brand for Multi-Unit Owners by Entrepreneur Magazine. The brand also received the Culture100 Award from Franchise Business Review and was named to Franchise Business Review’s 2024 Hall of Fame. In 2025, Franchise Business Review celebrated Right at Home with several major honors, including Top Overall Franchise, Most Profitable Franchise, and recognition for culture, veteran opportunities, and franchisee satisfaction.Right at Home is dedicated to helping seniors and adults with disabilities live independently through personalized in-home care. Its services range from companionship and personal care to assistance with everyday activities. Each locally owned office employs thoroughly screened and trained caregivers who are insured and committed to delivering peace of mind to the families they serve.“Our focus is on giving franchise owners the tools and guidance they need to thrive,” said&nbsp;<a href="https://www.linkedin.com/in/mallory-hoskinson/">Mallory Hoskinson</a>, Senior Director of Growth and Engagement. “Whether it’s lead generation, operations, or long-term strategy, we’re here to help them build strong, lasting businesses.”To learn more about franchising with Right at Home, visit&nbsp;<a href="https://rightathomefranchise.com/">https://rightathomefranchise.com/</a>.ABOUT RIGHT AT HOMEFounded in 1995, Right at Home offers in-home care to seniors and adults with disabilities who want to live independently. Most Right at Home offices are independently owned and operated and directly employ and supervise all caregiving staff. Each caregiver is thoroughly screened, trained, and bonded/insured before entering a client’s home. Right at Home’s global office is based in Omaha, Nebraska, with more than 750 franchise locations in the U.S. and four other countries.If you're interested in taking the next step in making a difference in your community as a Right at Home franchisee, visit http://rightathomefranchise.com or to read more about franchise ownership, visit our blog at:&nbsp;<a href="https://rightathomefranchise.com/forc/">https://rightathomefranchise.com/forc/</a>.

Right at Home Targets Dayton and Nearby Rural Communities for In-Home Care Growth

right-at-home-targets-dayton-and-nearby-rural-communities-for-in-home-care-growth

OMAHA, Neb. —&nbsp;<a href="http://rightathomefranchise.com">Right at Home</a>, the industry-leading in-home care franchise with more than 750 locations across the United States and four other countries, was named to&nbsp;<a href="http://www.entrepreneur.com/franchise500">Entrepreneur’s 2026 Franchise 500</a>, earning the No. 145 overall spot and ranking No. 2 in the senior care category. The brand moved up 73 positions from last year’s No. 218 ranking, underscoring strong performance across franchise growth, operational stability, and brand strength.Now in its 47th year, the Franchise 500 is Entrepreneur’s most comprehensive franchise ranking, evaluating systems based on more than 150 data points, including unit growth, financial strength, fees, support, and brand power.“Moving up more than 70 spots in one year — and ranking No. 2 in senior care — is a meaningful reflection of the work happening across our system,” said&nbsp;<a href="https://www.linkedin.com/in/jennychaney/">Jennifer Chaney</a>, Senior Vice President of Franchise Development and Sales. “Our franchise owners are building strong, sustainable businesses, and our corporate team is focused on giving them the tools, technology, and support they need to do that well.”<a href="http://1851franchise.com/rightathome/info">Right at Home</a> closed 2025 with steady, disciplined growth across its franchise system. The brand awarded 24 new territories during the year, completed approximately 22 resales and opened nearly 30 new offices nationwide. Much of that momentum was supported by continued investment in systemwide technology, including the rollout of a new CRM platform and a custom mobile app designed to streamline operations, onboarding, and training for franchise owners.“We’re very intentional about how we grow,” Chaney said. “This recognition reinforces that measured expansion, combined with operational innovation, is resonating — not just with prospective franchisees, but within the broader franchise industry.”The Franchise 500 ranking is widely viewed as a key benchmark for franchise performance and a trusted research tool for entrepreneurs evaluating franchise opportunities. Brands included in the ranking demonstrate resilience, adaptability, and long-term viability in a competitive marketplace.“Right at Home continues to stand out because of its people-first mission and its commitment to supporting franchise owners at every stage,” Chaney said. “As we look ahead to 2026, our focus remains on finding mission-driven owners and expanding into communities where quality senior care is truly needed.”To view Right at Home’s full ranking profile, visit&nbsp;<a href="http://www.entrepreneur.com/franchise500">www.entrepreneur.com/franchise500</a>. Results are featured in the January/February 2026 issue of Entrepreneur.ABOUT RIGHT AT HOMEFounded in 1995, Right at Home offers in-home care to seniors and adults with disabilities who want to live independently. Most Right at Home offices are independently owned and operated and directly employ and supervise all caregiving staff. Each caregiver is thoroughly screened, trained, and bonded/insured before entering a client’s home. Right at Home’s global office is based in Omaha, Nebraska, with more than 750 franchise locations in the U.S. and four other countries. For more information about Right at Home, visit&nbsp;<a href="https://www.rightathome.net">https://www.rightathome.net</a> or read the Right at Home blog at&nbsp;<a href="https://www.rightathome.net/blog/.">https://www.rightathome.net/blog/.</a>&nbsp;

Right at Home Named Among the Top Franchises in Entrepreneur’s Franchise 500 for 2026 

The in-home care franchise jumped 73 spots from last year, driven by steady system growth, ongoing technology rollouts, and strong franchisee performance.

Corporate Leader Turned Successful Franchisee: Donn Kramer’s 10-Year Journey With Right at Home

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