Right at Home

<a href="https://rightathomefranchise.com/?utm_source=1851franchise.com&utm_medium=article&utm_campaign=right-at-homes-innovative-new-mix-of-virtual-and-in-person-training-programs-sets-franchisees-up-for-success-2717265" target="_blank" rel="nofollow">Right at Home</a>, a leading in-home care and assistance franchise, has changed the way it trains new franchisees, which, in turn, will make a positive impact on the senior care franchise system and the success of each franchise owner. With 26 years of experience and more than 650 locations worldwide,<a href="https://1851franchise.com/rightathome"> Right at Home</a> is one of the best investments for prospective franchisees in a booming industry that is only projected to grow more in the coming years. And with training now easier than ever, the time has never been more accommodating to come on board with Right at Home.<a href="https://www.linkedin.com/in/emily-undajon-626b8255?utm_source=1851franchise.com&utm_medium=article&utm_campaign=right-at-homes-innovative-new-mix-of-virtual-and-in-person-training-programs-sets-franchisees-up-for-success-2717265" target="_blank" rel="nofollow">Emily Undajon</a>, vice president of strategic operations at Right at Home, confirmed that the franchise has replaced its 100% in-person training model with a hybrid of both in-person and virtual training.Undajon explained that the new RightStart Learning Path eliminates the need for a new owner to come to Right at Home’s global headquarters in Omaha, Nebraska, and train in person for two consecutive weeks. Instead, this new model is a hybrid training plan that allows the new owner the ability to retain information longer by learning it in multiple ways.&nbsp;“With the business model getting even more sophisticated, the industry is shifting, and we're entering more into the health care continuum,” Undajon said. “Because there's so much that needs to be retained now, it's unrealistic to think that somebody sitting in Omaha during two solid weeks of in-person training is going to leave remembering everything.”Now the curriculum is made up of four different phases, with each phase consisting of 25 hours. The training is led by Right at Home’s director of organizational learning, with more detailed content covered by individual subject matter experts.<h4>How the Training Works</h4>As far as the role virtual learning plays in the rollout of the new training, Undajon stated,“The RightStart Learning Path begins with phase one’s self-study, which is completed via virtual learning through our Right at Home University; this phase is dedicated to really understanding the industry.”Included in phase one, Zoom sessions allow franchisees to network with peers who are in similar phases of the startup model. In phase two, new owners move into more virtual, instructor-led learning.The director of organizational learning leads trainees through discussions in phase two, assessing what they're retaining before they move to phase three, which takes place in person in Omaha.&nbsp;&nbsp;&nbsp;“That's when the subject matter experts teach them the keys to running the business successfully,” Undajon explained. “I call them our centers of excellence, which includes all facets of the business.”During phase three, the marketing team discusses with the new franchisees how they can gain brand awareness and preference as they’re establishing themselves in the market both online and offline. New franchisees also hear from the sales team on how to make sales calls, which includes role playing in the classroom, and they learn how to work closely with the technology team.Phase four gathers the new owners virtually again in the Zoom classroom, where they discuss what they learned before entering the market to launch their own businesses. In the last 30 minutes of the last Zoom meeting, the corporate team joins the new Right at Home owners to conduct a graduation celebration.While not included in the four phases of training but certainly part of the onboarding process, a new owner will also go into the marketplace to shadow an existing owner. The existing franchisee will walk the new owner through a checklist so they see the “big picture” of running the business over the course of a few days: They'll manage payroll, watch an orientation and possibly go on a couple of sales calls to observe.Undajon said this shadowing is meant to get the new owner to visualize what a day in the life of an owner is like, and it’s a great way to see a tenured owner in action, before the new owner opens their doors.<h4>Enhanced Training Equals Higher-Quality Care</h4>Besides the aforementioned transition to a hybrid model of training, the length of the program has changed from two to four weeks. The quality of owners Right at Home receives is top notch: These owners are committed to learning as much as possible to make their businesses thrive, and they are willing to train for nearly a month, both in person and virtually.Right at Home’s unique method of training has upped the ante in quality within the senior care market by offering a one-of-a-kind experience for new owners.Undajon stated that Right at Home is happy to utilize more tools and resources to bring real- time learning modules to new owners.When the COVID-19 pandemic hit and Right at Home had to figure out the best way to execute its training program given social distancing, the company decided to get feedback from graduates from the previous year about resources they wished they had had, what’s missing from the program, and what they liked.It was the combination of gathering the “wish list” of existing owner feedback paired with how to regroup amid the pandemic that led to the new model of training.Right at Home made it clear that they are always looking for franchisee feedback. There is always an opportunity to capitalize by making improvements from owner input. Right at Home has clearly accomplished this by developing an enhanced learning strategy and curriculum to better the success of its owners and their businesses.“Right at Home’s culture is what sets us apart from others in the industry,” said Undajon. “We build our culture based on the people—and the people start with the franchisees we bring into our Right at Home family, and that, in turn, can have a great impact on the culture that is established in the marketplace to be the employer and provider of choice.”

Right at Home's Innovative New Mix of Virtual and In-Person Training Programs Sets Franchisees Up for Success

1851 Franchise

The leading in-home care and assistance franchise’s VP of strategic operations, Emily Undajon, explains how a new format for training—that is now partly virtual—is meeting franchisees’ needs for ongoing support. 

This brand page has been paid for by RIGHT AT HOME. Content within this page that is paid will showcase a Sponsored icon. This means the brand has engaged 1851 FRANCHISE to write the content. Content without the Sponsored Icon is aggregated media placements the brand earned. Questions can be sent to editorial@1851franchise.com

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Right at Home Finishes 2025 Strong, Launches New Tech and Sets Sights on 2026 Franchise Growth

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AMES, Iowa&nbsp;—&nbsp;<a href="http://rightathomefranchise.com">Right at Home</a>, the industry-leading in-home care franchise with more than 750 locations across the United States and four other countries, is targeting&nbsp;<a href="https://rightathomefranchise.com/available-territories/franchise-opportunities-in-iowa/">Ames</a> for its next phase of strategic growth, with a focus on smaller communities and nearby rural areas where families often have fewer local care options. The brand plans to open 1 new unit across Ames, Marshalltown, Fort Dodge, and surrounding communities to meet the growing demand for in-home support for seniors and adults with disabilities who want to remain at home.For local entrepreneurs, the opportunity is clear: build a relationship-driven business in markets where assurance travels fast and dependable care can make an outsized impact. In many rural communities, families face longer drive times, limited provider choice, and fewer resources to help loved ones age in place.&nbsp;<a href="http://1851franchise.com/rightathome/info">Right at Home’s</a> model is designed to help franchisees bring consistent, professional care closer to where people live while creating a resilient local business rooted in the community.“We see real opportunity in Ames. Families here need reliable care, and there are local leaders who want to step up and provide it,” said&nbsp;<a href="https://www.linkedin.com/in/jennychaney/">Jennifer Chaney</a>, Senior Vice President of Franchise Development and Sales. “We’re excited to meet people who care about their community and want to build a business that makes a difference.”Right at Home enters 2026 after a steady year of development and progress. The company awarded 24 new territories in 2025 and completed 22 resales, with nearly 30 new offices opening across the country, many tied to territories sold in 2024. “It’s been a really fantastic year,” Chaney said. “Territory sales and resale activity have both been very consistent with years past. There haven’t been any curveballs or unforeseen circumstances that got us off track — it’s just been a solid, steady year for our system.”Ames presents a strong opportunity for in-home care services, with an 65+ aging population of 40,489, and 5,000 of those seniors being over the age of 85. A high percentage of aging adults, along with the growing desire for older Americans to age in place, presents a strong opportunity for in-home care services.Right at Home strengthened its franchisee tool kit in 2025 with major technology rollouts, including a systemwide Zoho CRM launch to support functions from client management to day-to-day scheduling, and a new Encapture partnership that produced a custom app to make daily operations easier by streamlining onboarding, training and document sharing. The brand also expanded family-facing support through RightAssist, a discreet monitoring bracelet and mobile app, and deeper involvement in Medicare’s GUIDE (Guiding an Improved Dementia Experience) program to better serve families caring for loved ones with dementia.The company’s reputation for quality continues to be recognized across the franchise industry. Right at Home has been ranked on the Entrepreneur Franchise 500 list for the 23rd consecutive year and was named a 2026 Top 10 Senior Care Franchise by Entrepreneur Magazine. The brand also received the Culture100 Award from Franchise Business Review and was named to Franchise Business Review’s 2026 Hall of Fame. In 2025, Franchise Business Review celebrated Right at Home with several major honors, including Top Overall Franchise, Most Profitable Franchise, and recognition for culture, veteran opportunities, and franchisee satisfaction.Right at Home is dedicated to helping seniors and adults with disabilities live independently through personalized in-home care. Its services range from companionship and personal care to assistance with everyday activities. Each locally owned office employs thoroughly screened and trained caregivers who are insured and committed to delivering peace of mind to the families they serve.“Our focus is on giving franchise owners the tools and guidance they need to thrive,” said&nbsp;<a href="https://www.linkedin.com/in/mallory-hoskinson/">Mallory Hoskinson</a>, Senior Director of Growth and Engagement. “Whether it’s lead generation, operations, or long-term strategy, we’re here to help them build strong, lasting businesses.”To learn more about franchising with Right at Home, visit&nbsp;<a href="https://rightathomefranchise.com/">https://rightathomefranchise.com/</a>.ABOUT RIGHT AT HOMEFounded in 1995, Right at Home offers in-home care to seniors and adults with disabilities who want to live independently. Most Right at Home offices are independently owned and operated and directly employ and supervise all caregiving staff. Each caregiver is thoroughly screened, trained, and bonded/insured before entering a client’s home. Right at Home’s global office is based in Omaha, Nebraska, with more than 780 franchise locations in the U.S. and five other countries.If you're interested in taking the next step in making a difference in your community as a Right at Home franchisee, visit http://rightathomefranchise.com or to read more about franchise ownership, visit our blog at:&nbsp;<a href="https://rightathomefranchise.com/forc/">https://rightathomefranchise.com/forc/</a>.

Right at Home Targets Ames and Nearby Rural Communities for In-Home Care Growth

Backed by a 750-plus-unit system and momentum from 2025, the in-home care franchisor is focusing on smaller markets where seniors need reliable support close to home.

right-at-home-targets-ames-and-nearby-rural-communities-for-in-home-care-growth

MADISON, WI&nbsp;—&nbsp;<a href="http://rightathomefranchise.com">Right at Home</a>, the industry-leading in-home care franchise with more than 750 locations across the United States and four other countries, is targeting&nbsp;<a href="https://rightathomefranchise.com/available-territories/franchise-opportunities-in-wisconsin/right-at-home-franchise-opportunity-in-madison-wi/">Madison</a> for its next phase of strategic growth, with a focus on smaller communities and nearby rural areas where families often have fewer local care options. The brand plans to open at least one new unit in Madison and surrounding communities to meet the growing demand for in-home support for seniors and adults with disabilities who want to remain at home.For local entrepreneurs, the opportunity is clear: build a relationship-driven business in markets where assurance travels fast and dependable care can make an outsized impact. In many rural communities, families face longer drive times, limited provider choice, and fewer resources to help loved ones age in place.&nbsp;<a href="http://1851franchise.com/rightathome/info">Right at Home’s</a> model is designed to help franchisees bring consistent, professional care closer to where people live while creating a resilient local business rooted in the community.“We see real opportunity in Madison. Families here need reliable care, and there are local leaders who want to step up and provide it,” said&nbsp;<a href="https://www.linkedin.com/in/jennychaney/">Jennifer Chaney</a>, Senior Vice President of Franchise Development and Sales. “We’re excited to meet people who care about their community and want to build a business that makes a difference.”Right at Home enters 2026 after a steady year of development and progress. The company awarded 24 new territories in 2025 and completed 22 resales, with nearly 30 new offices opening across the country, many tied to territories sold in 2024. “It’s been a really fantastic year,” Chaney said. “Territory sales and resale activity have both been very consistent with years past. There haven’t been any curveballs or unforeseen circumstances that got us off track — it’s just been a solid, steady year for our system.”Madison presents a strong opportunity for in-home care services. The area has an aging population of approximately 35,470 residents, with 16.8% of the total population age 65 or older. The presence of the University of Wisconsin and a large Veterans Affairs network also creates additional opportunities for care supported by Medicare and Medicaid programs.Right at Home strengthened its franchisee tool kit in 2025 with major technology rollouts, including a systemwide Zoho CRM launch to support functions from client management to day-to-day scheduling, and a new Encapture partnership that produced a custom app to make daily operations easier by streamlining onboarding, training and document sharing. The brand also expanded family-facing support through RightAssist, a discreet monitoring bracelet and mobile app, and deeper involvement in Medicare’s GUIDE (Guiding an Improved Dementia Experience) program to better serve families caring for loved ones with dementia.The company’s reputation for quality continues to be recognized across the franchise industry. Right at Home has been ranked on the Entrepreneur Franchise 500 list for the 23rd consecutive year and was named a 2026 Top 10 Senior Care Franchise by Entrepreneur Magazine. The brand also received the Culture100 Award from Franchise Business Review and was named to Franchise Business Review’s 2026 Hall of Fame. In 2025, Franchise Business Review celebrated Right at Home with several major honors, including Top Overall Franchise, Most Profitable Franchise, and recognition for culture, veteran opportunities, and franchisee satisfaction.Right at Home is dedicated to helping seniors and adults with disabilities live independently through personalized in-home care. Its services range from companionship and personal care to assistance with everyday activities. Each locally owned office employs thoroughly screened and trained caregivers who are insured and committed to delivering peace of mind to the families they serve.“Our focus is on giving franchise owners the tools and guidance they need to thrive,” said&nbsp;<a href="https://www.linkedin.com/in/mallory-hoskinson/">Mallory Hoskinson</a>, Senior Director of Growth and Engagement. “Whether it’s lead generation, operations, or long-term strategy, we’re here to help them build strong, lasting businesses.”To learn more about franchising with Right at Home, visit&nbsp;<a href="https://rightathomefranchise.com/">https://rightathomefranchise.com/</a>.ABOUT RIGHT AT HOMEFounded in 1995, Right at Home offers in-home care to seniors and adults with disabilities who want to live independently. Most Right at Home offices are independently owned and operated and directly employ and supervise all caregiving staff. Each caregiver is thoroughly screened, trained, and bonded/insured before entering a client’s home. Right at Home’s global office is based in Omaha, Nebraska, with more than 780 franchise locations in the U.S. and five other countries.If you're interested in taking the next step in making a difference in your community as a Right at Home franchisee, visit http://rightathomefranchise.com or to read more about franchise ownership, visit our blog at:&nbsp;<a href="https://rightathomefranchise.com/forc/">https://rightathomefranchise.com/forc/</a>.

Right at Home Targets Madison and Nearby Rural Communities for In-Home Care Growth

right-at-home-targets-madison-and-nearby-rural-communities-for-in-home-care-growth

Omaha, NE — Right at Home, one of the world’s leading providers of inhome care for seniors and adults with disabilities, is pleased to announce it has been recognized as a Best of Home Care® Endorsed National Provider by Activated Insights, a leading independent satisfaction research firm for the postacute care industry.This national endorsement places Right at Home among an elite group of organizations in the home care industry. The recognition reflects Right at Home’s ongoing commitment to delivering dependable service and meaningful support every day by its locally owned and operated offices.In addition to earning the national endorsement, 263 Right at Home franchise offices were nationally honored with 2026 Best of Home Care Awards® from Activated Insights. Among more than 3,000 home care agencies and independent providers nationwide, Right at Home offices earned the most recognition in three of the five award categories, ranking No. 1 for Provider of Choice, Employer of Choice, and Leader in Experience. In the other two award categories, Top 100 Leader in Experience and Leader in Training, Right at Home offices ranked No. 2 and No. 4, respectively.To qualify as a Best of Home Care® Endorsed National Provider, an organization must demonstrate sustained excellence across its network, including having at least 10% of offices actively participating in the Activated Insights Experience Management Program, ensuring that a minimum of 60% of those participating offices earned Best of Home Care awards, and maintaining a network of at least 50 active locations.“Being endorsed as a Best of Home Care® National Provider is a powerful affirmation of who we are as a brand,” said Margaret Haynes, President and CEO of Right at Home. “It reflects the shared, missiondriven commitment across Right at Home locations nationwide to deliver consistent, highquality care rooted in compassion and trust.”As a Best of Home Care® Endorsed National Provider, Right at Home continues to set the standard for excellence in home care—supporting families, empowering caregivers, and making a meaningful difference in communities across the country.ABOUT RIGHT AT HOME:Founded in 1995, Right at Home offers in-home care to seniors and adults with disabilities who want to live independently. Most Right at Home offices are independently owned and operated and directly employ and supervise all caregiving staff. Each caregiver is thoroughly screened, trained, and bonded/insured before entering a client’s home. Right at Home’s global office is based in Omaha, Nebraska, with more than 750 franchise locations in the U.S. and four other countries. For more information about Right at Home, visit <a href="https://www.rightathome.net/">https://www.rightathome.net/</a> or read the Right at Home blog at <a href="https://www.rightathome.net/blog">https://www.rightathome.net/blog</a>.

Right at Home Recognized as Best of Home Care® Endorsed National Provider

Right at Home is recognized as a Best of Home Care® Endorsed National Provider by Activated Insights, while hundreds of franchise locations receive 2026 Best of Home Care® Awards. 

right-at-home-recognized-as-best-of-home-care-endorsed-national-provider

Providence, RI —&nbsp;<a href="http://rightathomefranchise.com">Right at Home</a>, the industry-leading in-home care franchise with more than 750 locations across the United States and four other countries, is targeting&nbsp;<a href="https://rightathomefranchise.com/available-territories/franchise-opportunities-in-rhode-island/right-at-home-franchise-opportunity-in-providence-ri/">Providence and Warwick, RI</a> for its next phase of strategic growth, with a focus on smaller communities and nearby rural areas where families often have fewer local care options. The brand plans to open one new unit across Providence and surrounding communities to meet the growing demand for in-home support for seniors and adults with disabilities who want to remain at home.For local entrepreneurs, the opportunity is clear: build a relationship-driven business in markets where assurance travels fast and dependable care can make an outsized impact. In many rural communities, families face longer drive times, limited provider choice, and fewer resources to help loved ones age in place.&nbsp;<a href="http://1851franchise.com/rightathome/info">Right at Home’s</a> model is designed to help franchisees bring consistent, professional care closer to where people live while creating a resilient local business rooted in the community.“We see real opportunity in Providence. Families here need reliable care, and there are local leaders who want to step up and provide it,” said&nbsp;<a href="https://www.linkedin.com/in/jennychaney/">Jennifer Chaney</a>, Senior Vice President of Franchise Development and Sales. “We’re excited to meet people who care about their community and want to build a business that makes a difference.”Right at Home enters 2026 after a steady year of development and progress. The company awarded 24 new territories in 2025 and completed 22 resales, with nearly 30 new offices opening across the country, many tied to territories sold in 2024. “It’s been a really fantastic year,” Chaney said. “Territory sales and resale activity have both been very consistent with years past. There haven’t been any curveballs or unforeseen circumstances that got us off track — it’s just been a solid, steady year for our system.”Rhode Island presents a strong opportunity for in-home care services, as more than 25% of the population is now over age 60 and 18% is 65 or older, with most seniors preferring to age in place.Right at Home strengthened its franchisee tool kit in 2025 with major technology rollouts, including a systemwide Zoho CRM launch to support functions from client management to day-to-day scheduling, and a new Encapture partnership that produced a custom app to make daily operations easier by streamlining onboarding, training and document sharing. The brand also expanded family-facing support through RightAssist, a discreet monitoring bracelet and mobile app, and deeper involvement in Medicare’s GUIDE (Guiding an Improved Dementia Experience) program to better serve families caring for loved ones with dementia.The company’s reputation for quality continues to be recognized across the franchise industry. Right at Home has been ranked on the Entrepreneur Franchise 500 list for the 22nd consecutive year and was named a 2025 Top Franchise Brand for Multi-Unit Owners by Entrepreneur Magazine. The brand also received the Culture100 Award from Franchise Business Review and was named to Franchise Business Review’s 2024 Hall of Fame. In 2025, Franchise Business Review celebrated Right at Home with several major honors, including Top Overall Franchise, Most Profitable Franchise, and recognition for culture, veteran opportunities, and franchisee satisfaction.Right at Home is dedicated to helping seniors and adults with disabilities live independently through personalized in-home care. Its services range from companionship and personal care to assistance with everyday activities. Each locally owned office employs thoroughly screened and trained caregivers who are insured and committed to delivering peace of mind to the families they serve.“Our focus is on giving franchise owners the tools and guidance they need to thrive,” said&nbsp;<a href="https://www.linkedin.com/in/mallory-hoskinson/">Mallory Hoskinson</a>, Senior Director of Growth and Engagement. “Whether it’s lead generation, operations, or long-term strategy, we’re here to help them build strong, lasting businesses.”To learn more about franchising with Right at Home, visit&nbsp;<a href="https://rightathomefranchise.com/">https://rightathomefranchise.com/</a>.ABOUT RIGHT AT HOMEFounded in 1995, Right at Home offers in-home care to seniors and adults with disabilities who want to live independently. Most Right at Home offices are independently owned and operated and directly employ and supervise all caregiving staff. Each caregiver is thoroughly screened, trained, and bonded/insured before entering a client’s home. Right at Home’s global office is based in Omaha, Nebraska, with more than 750 franchise locations in the U.S. and four other countries.If you're interested in taking the next step in making a difference in your community as a Right at Home franchisee, visit http://rightathomefranchise.com or to read more about franchise ownership, visit our blog at:&nbsp;<a href="https://rightathomefranchise.com/forc/">https://rightathomefranchise.com/forc/</a>.

Right at Home Targets Providence, Warwick and Nearby Communities for In-Home Care Growth

right-at-home-targets-providence-warwick-and-nearby-communities-for-in-home-care-growth

<a href="https://www.linkedin.com/in/kami-sjoberg-375732b/">Kami</a> and&nbsp;<a href="http://linkedin.com/in/scottsjoberg">Scott Sjoberg</a> have spent more than 15 years building their&nbsp;<a href="https://rightathomefranchise.com/">Right at Home</a> franchise into a strong, growing business, recently earning the&nbsp;<a href="https://franchisebusinessreview.com/post/excellence-award-express-employment-franchise-2-3/">2026 Franchisee Excellence Award from Franchise Business Review</a> for their performance and company culture.&nbsp;After Kami was diagnosed with multiple sclerosis, Scott became her primary caregiver, giving them a firsthand understanding of how meaningful quality in-home care can be for both physical and mental health.That experience led them to franchising with the goal of improving the lives of seniors and families in their community.&nbsp;“We felt the&nbsp;<a href="https://1851franchise.com/rightathome/info">Right at Home</a> brand truly stood out,” Kami said. “Both the team at the corporate office and the existing franchise owners were open, easy to talk to and spoke highly of one another. Their responses felt genuine, which gave us confidence in the culture and support behind the brand.”They have worked with thousands of clients and caregivers across Kansas and Michigan as the business has grown. Much of that growth comes back to how they run their team day to day. They put effort into making caregivers feel connected, whether that is through simple office touches, recognition or keeping things consistent across locations. They were also quick to bring in programs like&nbsp;<a href="https://www.rightathome.net/south-dallas/services/specialty-care/guide-program">GUIDE</a> and&nbsp;<a href="https://www.rightathome.net/rhome/services/specialty-care/technology-enhanced-care">RightAssist</a> so their staff has the tools they need to do the job well.In 2025, their business reached nearly $3 million in annualized revenue while providing more than 1,500 hours of care each week. As they continue to grow, the Sjobergs are increasing their involvement with the VA, working to make care more accessible for veteran clients in the communities they serve.Read the full article and Q&amp;A&nbsp;<a href="https://franchisebusinessreview.com/post/excellence-award-express-employment-franchise-2-3/">here</a>.&nbsp;If you're interested in taking the next step in making a difference in your community as a Right at Home franchisee, visit&nbsp;<a href="https://rightathomefranchise.com/.">https://rightathomefranchise.com/.</a>&nbsp;

Right at Home Franchisees Awarded Franchisee Excellence Award by Franchise Business Review

After turning a personal caregiving experience into a business mission, Kami and Scott Sjoberg have spent more than a decade building a high-performing Right at Home franchise. 

Right at Home's Innovative New Mix of Virtual and In-Person Training Programs Sets Franchisees Up for Success

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