Sparkle Squad Window Cleaning Services

After a career spent in the corporate world, often in companies that were frequently acquired or sold off,&nbsp;<a href="https://www.linkedin.com/in/troy-oliphant?utm_source=1851franchise.com&utm_medium=article&utm_campaign=franchise-kansas-city-troy-oliphant-2730859" target="_blank" rel="nofollow">Troy Oliphant</a> realized he was tired of the cycle and didn’t want to return to the corporate grind. This realization pushed him to franchising and ownership with&nbsp;<a href="https://sparklesquadfranchise.com/?utm_source=1851franchise.com&utm_medium=article&utm_campaign=franchise-kansas-city-troy-oliphant-2730859" target="_blank" rel="nofollow">Sparkle Squad</a>, the quickly growing window cleaning franchise backed by&nbsp;<a href="https://happinest.com/?utm_source=1851franchise.com&utm_medium=article&utm_campaign=franchise-kansas-city-troy-oliphant-2730859" target="_blank" rel="nofollow">Happinest Brands</a>.“I never thought we’d end up with window cleaning, but as we got deeper and deeper, we realized that it’s something that everyone needs,” Oliphant said. “There are opportunities in residential and commercial, which is super powerful. And we met the people. It was the people who really persuaded us that this was the right direction to go.&nbsp;<a href="https://1851franchise.com/sparkle-squad/info">Sparkle Squad</a> was still very young at the time, but we believed the model would work, and we really liked the people.”Since launching in Kansas City, Oliphant has focused intently on developing a great customer experience — something informed by his own experience with a devastating house fire in 2022.“The house fire ordeal lasted for about two years, with us being out of the house for almost the first full year,” Oliphant said. “We were battling with insurance and contractors. We still have problems with the jobs we had done. That was really impactful; it defined how we want to be perceived by and deal with our customers. We don’t want to be the transactional contractors who talk the good talk, then disappear. That’s not how we operate.”In line with this philosophy, Oliphant has taken a relationship-first approach to the business, leveraging a genuine connection with potential clients before a job is ever booked.“This focus does mean that there’s a lot more work on our side. I’m making the calls, having the conversations and creating a custom quote that details who we are, what we do and how long it will take,” Oliphant said. “We don’t blindly send out quotes. When someone reaches out to us, we talk to them to understand what they want to do and why they want to do it. I want them to feel confident that we’ll do exactly what we say we will.”This attention to the interpersonal aspect of the business and commitment to reliability has become Oliphant’s “secret weapon” in expanding his business, including his commercial portfolio.While residential work can have seasonal ebbs and flows, slowing down in seasons when homeowners are less focused on the exterior of their homes, commercial contracts provide a steady stream of revenue. Regardless of the season, weather or other external factors, businesses must maintain their appearance to create a clean, welcoming atmosphere for customers.&nbsp;Focusing on relationships and staying ingrained in his community through networking groups and the chamber of commerce has helped Oliphant connect with and begin building deeper trust with people like property managers who need reliable vendors. By positioning himself as someone who can offer a solution to a persistent need, Oliphant has unlocked a steady stream of large-scale work.“There’s one property management company in particular … Once we had established that relationship, they learned I was ‘the easy button,’” he said. “They had a job, they could point at it, and I would get them a work summary and quote immediately. That helps them maintain their relationship with their customer, and I then have a steady source of income that is higher than my residential revenue flow. Every single month, they have more jobs for us. It bumps up the bottom line significantly.”Building this momentum has been a team effort. Oliphant’s wife, who has deep experience in logistics, has been a vital part of Sparkle Squad’s presence in Kansas City, representing the business in networking spaces and organically promoting the business through genuine, friendly conversations.As the business continues to grow, Oliphant says he looks forward to the future. Though the learning curve has been “straight up” at times, he says the rewards of ownership have already revealed themselves. In addition to the financial benefits of franchising, he has had an opportunity to lean into leadership and people development. Long-term, he aims to leverage this passion to support team members in growing from window cleaners into managers — a step that will also allow him to run the business from a higher level.“We want growth, of course; we’re not in this for altruistic reasons,” he said. “But as a part of this, we’ve discovered how much we like building our culture. Mentoring our employees is part of that, and it has been way more fulfilling than I expected. The opportunity to help our team members grow into leadership positions while building something we can be proud of is incredible.”To find out more information on costs to buy this franchise, please visit&nbsp;<a href="https://1851franchise.com/sparkle-squad">https://1851franchise.com/sparkle-squad</a>.&nbsp;

How Sparkle Squad Franchisees Build Steady Revenue in KC

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Troy Oliphant, a former product manager, spends his days visiting neighborhood businesses, building trust face to face and turning commercial window cleaning into dependable, recurring revenue.

This brand page has been paid for by SPARKLE SQUAD WINDOW CLEANING SERVICES. Content within this page that is paid will showcase a Sponsored icon. This means the brand has engaged 1851 FRANCHISE to write the content. Content without the Sponsored Icon is aggregated media placements the brand earned. Questions can be sent to editorial@1851franchise.com

How This Sparkle Squad Franchisee Builds Community & Steady Revenue

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After a 13-year career in corporate IT,&nbsp;<a href="https://www.linkedin.com/in/rider-knouse/">Rider Knouse</a> had developed deep expertise in process and system development. When a franchise consultant reached out to him asking if he had ever considered the franchise path, he ignored him twice. With the third outreach, Knouse decided to have a conversation, which ultimately led him to&nbsp;<a href="https://sparklesquadfranchise.com/">Sparkle Squad</a>, a rapidly growing franchise that specializes in window cleaning, gutter cleaning, house washing, pressure washing and holiday lighting services.“The consultant was persistent, so I said, ‘Sure, why not?’ And really, the only thing I was interested in was home services,” Knouse said. “As someone who has lived in homes, people come and go, and I always think, ‘It would have been great if they did this,’ or ‘Why didn’t they do that?’ It was easy to see myself in that position.”Through the exploration process, Knouse reviewed several Happinest Brands franchise models and ultimately landed on&nbsp;<a href="https://1851franchise.com/sparkle-squad/info">Sparkle Squad</a>, partially driven by personal experience struggling to clean his own windows. Knouse recognized Sparkle Squad’s services as highly valuable to homeowners and planned to bring them to the community.<h2>Building a Commercial Powerhouse and Sustained Success</h2>When Knouse launched in February 2025, he already had his sights set on commercial opportunities.“I did have one commercial white whale — someone I really wanted to do business with,” Knouse said. “Southern Methodist University is in my territory, and I earned my MBA there about eight years ago. I thought that was something I’d love to be a part of because I’d take deep pride in making the campus look amazing. I tried to find any connection I had to the people responsible for those decisions and worked to craft a value proposition that would resonate.”After a Southern Methodist University graduation ceremony, Knouse stopped by an office with some donuts and a commercial deck to discuss the opportunity. Before he got home, he received a request for proposal and began preparing a quote for 100 buildings.&nbsp;The opportunity for a contract of this size was a major milestone for the young business, and Knouse leaned on Sparkle Squad’s corporate support resources to navigate the bid.“<a href="https://www.linkedin.com/in/chrisstoness/">Chris Stoness</a>, the CEO of Sparkle Squad, is amazing to work with,” Knouse said. “His energy is amazing, and his willingness to answer every single question… After I quoted every building, I met with Chris, and he went over it and let me know if the quote was high, low or perfect.”With that guidance, Knouse secured a five-year contract with Southern Methodist University and devoted most of his first summer in business to ensuring the campus looked its best.<h2>The Strategic Value of Commercial Work</h2>While residential work remains a vital part of the Sparkle Squad business model, Knouse has also identified the unique financial and operational advantages of commercial contracts.“You definitely have greater efficiencies with commercial projects,” he said. “You can do one commercial job or eight residential ones. It’s about the same size, but it doesn’t take as long. If you’re driving between eight houses, you’re going to be spending 10 to 20% of your time driving. If you’re at a single commercial site and in the same general area for the whole day, you reduce costs and increase the number of windows you can clean.”Beyond the time efficiency, commercial accounts also provide a level of stability that can be hard to find in the residential space.“Usually, commercial projects operate on a recurring basis,” Knouse said. “The potential for the service to fall off their radar completely, like it sometimes does with residential clients, is smaller, in my experience. Commercial clients have standards they must uphold, and they’re more tuned in to what’s required to do that.”<h2>Knouse’s Future in the Commercial Space and Advice for Fellow Franchisees</h2>Now that he has fully transitioned out of his corporate role, Knouse is using his technical background to innovate and drive his Sparkle Squad franchise forward.His vision for the future includes deepening his existing commercial relationships by expanding his service offerings. For example, at SMU, he has looked beyond window cleaning and stepped into holiday lighting displays for key campus spots. Knouse also sees massive potential for growth with local senior living communities, window cleaning, soft washing, and holiday lighting.“This year, we plan to pretty much do the same thing but better,” he said. “We know a lot more about how to do it, and we know what to avoid. Having an existing book of business will be great for continued scale.”For fellow Sparkle Squad owners looking to break into the commercial sector, Knouse emphasizes the value of consistent visibility, but he also points to the blueprint provided by the franchisor.“You definitely have to be willing to be an extrovert; you’ve just got to do it,” he said. “But above all else, you need discipline. Especially with this system, they’ll tell you exactly what you need to do. When you follow those proven systems, your business is much more likely to thrive."To find out more information on costs to buy this franchise, please visit&nbsp;<a href="https://1851franchise.com/sparkle-squad">https://1851franchise.com/sparkle-squad</a>.&nbsp;

Rider Knouse combined personal grit and franchisor guidance to secure a five-year contract shortly after launch, paving the way for long-term stability in his window and exterior cleaning franchise.

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Sparkle Squad Franchise - Ryan Fraser - Franchisee Feature - 1851 Franchise

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With a recession-resistant service, scalable revenue model and a support team backed by founder experience, the rapidly growing window cleaning and exterior cleaning franchise&nbsp;<a href="https://sparklesquadfranchise.com/">Sparkle Squad</a> is a top opportunity in the home services sector.Having quickly grown to over 100 locations,&nbsp;<a href="https://1851franchise.com/sparkle-squad/info">Sparkle Squad</a> has a clear value proposition for franchisees (a scalable business with steady, repeatable revenue) who address a need (clean windows) widely accepted as essential among both home and business owners. For entrepreneurs looking to get into the industry with a ground-floor opportunity, it’s a clear winner.Here are five reasons to invest in a Sparkle Squad franchise this year.<h2>Steady Demand Year-Round</h2>One of the main sources of hesitancy for prospective entrepreneurs is a fear of economic volatility, but for Sparkle Squad franchisees, this is a minor concern. Unlike luxury services, which are often the first to be cut when budgets tighten, Sparkle Squad franchisees see consistent demand.“It’s an industry that’s driven by recession-resistant demand,” said&nbsp;<a href="https://www.linkedin.com/in/ericmartinfranchisedevelopment/">Eric Martin</a>, senior vice president of franchise development at&nbsp;<a href="http://happinest.com">Happinest Brands</a>, Sparkle Squad’s parent company. “Clean windows and clean gutters are essential to both homes and businesses year-round. It’s not a luxury service; it’s a maintenance necessity. This ensures consistent customer demand regardless of economic cycles.”Sparkle Squad’s resiliency is further driven by its range of service offerings. With screen cleaning, gutter cleaning, house washing, pressure washing and holiday lighting services, franchisees are able to market multiple services to a single customer base, extending the breadth of service and lengthening the service season to maximize lifetime value.“Residential customers most commonly discover us when looking for window cleaning services, but we have the opportunity to upsell into screen cleaning, gutter cleaning, house washing and pressure washing for decks and sidewalks,” Martin said. “Many of these customers will go on to engage with us for holiday lighting services. With multiple streams of revenue, a franchisee can turn a one-time customer into a year-round one. They only have to pay that customer acquisition cost once, but by adding more services, they’re greatly increasing their return on that investment.”<h2>Low Overhead and High Profit Margins</h2>As a mobile business, Sparkle Squad’s model is financially efficient, and it positions franchisees to maximize returns. The business does not require a massive investment for real estate or a complex list of inventory items, meaning franchisees can run a lean operation with their sights set on profitability from day one.“This is a low-overhead, high-profit-margin industry,” Martin said. “Franchisees have minimal equipment, minimal staff and minimal inventory on hand. With recurring commercial service contracts with hospitals, universities and hotels, and regularly scheduled residential maintenance, Sparkle Squad has a predictable revenue model that allows franchisees to closely manage their financials with an emphasis on profitability.”Without the fixed costs of a brick-and-mortar business, Sparkle Squad franchisees have a quicker runway to profitability.<h2>Scalable, Repeatable Model</h2>Recurring revenue drives long-term growth and wealth-building in the franchise space. By securing regular maintenance schedules, whether weekly, monthly or quarterly, Sparkle Squad franchisees can predict their cash flow and grow a strong client base with confidence.“This service is built around repeat customers, both residential and commercial,” Martin said. “Most have regular maintenance schedules, which creates predictable recurring revenue and an easy-to-grow client base.”This repeatability transforms what would be a series of one-time transactions into a steadily growing asset.<h2>Strong Community and B2B Relationships</h2>Sparkle Squad franchisees have an opportunity to connect and build real relationships with both homeowners and commercial clients like property managers. Thanks to the recurring nature of the business, they’re able to foster genuine, long-standing relationships that also support repeat and referral business.“This business connects the franchisee directly with local homeowners, property managers and business owners, creating valuable relationships that can expand into add-on services and long-term contracts,” Martin said.<h2>Founder-Led Support Team</h2>People invest in franchises because they want support, and Sparkle Squad delivers this at a new level. Because the brand is led by the founder,&nbsp;<a href="https://www.linkedin.com/in/chrisstoness/">Chris Stoness</a>, who personally ran his own window cleaning business before launching the franchise opportunity, all of the training, systems and coaching are based on real experiences, not hypotheticals.“The entire support team is built around an infrastructure that has been in the industry for years and has lived this system,” Stoness said. “We’re a founder-led business, and that provides owners with access to real-life experience that can be translated into their own businesses.”As the system grows, Sparkle Squad is drawing owners who want a dependable mix of work. Home service runs keep revenue steady, while commercial accounts can add larger contracts and longer-term relationships without changing the basic day-to-day model.With a service that is a need, not a want, and a support team grounded in real-world experience, Sparkle Squad positions owners for long-term success in a thriving market.To find out more information on costs to buy this franchise, please visit&nbsp;<a href="https://1851franchise.com/sparkle-squad">https://1851franchise.com/sparkle-squad</a>.&nbsp;&nbsp;

The window cleaning and exterior cleaning franchise offers a scalable opportunity with steady revenue and a founder-led support model in an essential industry.

5 Reasons To Invest in a Sparkle Squad Franchise in 2026

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How This Sparkle Squad Franchisee Builds Community & Steady Revenue

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