Adding to its list of industry accolades, leading glass repair and replacement franchise The Glass Guru was recently named among Franchise Business Review’s Top Services Franchises for 2019. The recognition is a testament to the overall satisfaction of The Glass Guru’s franchise system and serves as strong validation from within.
Franchise Business Review is a market research firm that conducts independent franchisee satisfaction surveys on a yearly basis to create the only comprehensive franchise ranking based solely on actual franchisee satisfaction and performance, which is then divided into guides released throughout the year ranking the top franchises in specific sectors.
“To select the companies on the list of the top service franchises, Franchise Business Review analyzed 18 months’ worth of data from 174 brands, representing 19,500 franchisees in the services sector regarding their overall satisfaction with their brands and their likelihood to recommend them to others,” the firm explained.
Each participant was asked 33 benchmark questions about their franchisor that pertained to different areas of the business like leadership, training, and core values, in addition to 16 personal questions covering their business lifestyle and overall enjoyment as a member of the franchise system.
“Being named among Franchise Business Review’s Top Service Franchises this year speaks to the success of the efforts we’re making on behalf of our franchisees,” said Director of Operations Sean Young. “Our leadership team at The Glass Guru is heavily invested in our franchisees’ success and this award is a testament to that investment.”
Since the early 2000s, The Glass Guru has served as the premier specialized glass and window restoration, repair and replacement business in the home services market. Instead of relying solely on replacement as a solution to glass-related problems, the brand has tapped into unique technology that enables it to repair foggy windows and make them clear again at a much lower price point, the only service of its kind on the market. The Glass Guru’s mobile concept and breadth of services have also created a compelling business opportunity that continues to rise in the ranks of home service franchises with each passing year.
“On top of our extensive service offering, we've been able to create a worthwhile business opportunity and support our owners on their journey to entrepreneurial success every step of the way,” Young said. “We’re honored by this recognition bestowed on the brand by The Glass Guru franchise system and are excited by the prospect of bringing even more passionate, hardworking new owners into our system as a result.”
“With the tremendous demand and growth we’re seeing in services franchises, it’s more important than ever to make sure you do thorough research and due diligence before choosing a brand,” said Eric Stites, CEO and Managing Director of Franchise Business Review. “All of the franchises on this year’s list are performing well in many areas critical to their franchisees’ success and have made franchisee satisfaction a top priority.”
Based on this recognition, it’s clear The Glass Guru is succeeding in this regard. With 86 franchise locations currently open and growing, the brand is poised to ride the wave of momentum generated by consistent industry recognition into a new phase of growth in the rest of 2019 and beyond.