Franchisor Stories

Thrive Global: Hounds Town USA Offers Insight for Pivoting into the Crisis
ThriveGlobal spoke with Hounds Town USA Founder and CEO about navigating the current global crisis.

Franchisor Stories

ThriveGlobal spoke with Hounds Town USA Founder and CEO about navigating the current global crisis.

Even with a 30 year military career under his belt, Mike Gould had never seen anything like the COVID-19 pandemic.
According to ThriveGlobal, the military veteran has over 40 years of professional experience working with dogs. While deployed to Naples, Italy after 9/11, he oversaw the Military Working Dog Program thanks to his background as the founder of the NYPD K-9 Unit. After retiring, he opened Hounds Town USA out of his love for dogs, but now he faces a new challenge, operating in the age of COVID-19.
Due to the success he’s found during these times, he’s offering some advice to those navigating how to run a business during a crisis. “The ability to correctly analyze data and react to facts is essential. It’s about the capability to see beyond the smoke and fog of war and react to the available information. When you are truly stuck and immobile, philanthropy is great medicine. When I’m down and seemingly out, and I don’t know what to do, I immediately put extra effort into our non-profit Hounds Town USA charities, “ Gould told ThriveGlobal.
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