1851

For Rockville, Maryland-based<a href="https://www.silverspringpropertymanagementinc.com/about?utm_source=1851franchise.com&utm_medium=article&utm_campaign=us-military-veterans-find-success-as-franchisees-with-property-management-inc-2716108" target="_blank" rel="nofollow"> Matthew and Susan Mangan</a>, the journey from Air Force couple to <a href="https://propertymanagementincfranchise.com/?utm_source=1851franchise.com&utm_medium=article&utm_campaign=us-military-veterans-find-success-as-franchisees-with-property-management-inc-2716108" target="_blank" rel="nofollow">Property Management Inc.</a> franchise co-owners isn’t as improbable as it might sound.&nbsp;This powerhouse couple raised four children around the world all while managing their own multiple rental properties across multiple time zones. Matthew, who served in the Air Force for 30 years after graduating from the Air Force Academy, and Susan, who graduated from Georgia Southern University and has held numerous corporate accounting roles, know what it takes to be great property managers and have the discipline and skills to do it.So when Matthew retired from the Air Force at the rank of colonel, the globetrotting couple set down roots in the Maryland/Washington, D.C. area and began their next adventure together as franchisees with <a href="https://1851franchise.com/propertymanagementinc">Property Management Inc.</a><h4>A Playbook for Success</h4>The Mangans said their military background made them a natural fit for the 300-plus-unit franchise brand. “In the military, there’s a playbook,” Matthew said. “If you follow it, you will be successful. That’s what really appealed to us about PMI — they have a proven formula for success that really made us feel comfortable.”THe Mangans aren’t the only military veterans who have been able to find success through PMI’s proven playbook. Orange County, California-based <a href="https://www.linkedin.com/in/shane-barker-mba/?utm_source=1851franchise.com&utm_medium=article&utm_campaign=us-military-veterans-find-success-as-franchisees-with-property-management-inc-2716108" target="_blank" rel="nofollow">Shane Barker</a>, who became a PMI franchisee in April, got his start in property management at a young age. His grandparents owned rental properties, and Barker helped out in a variety of ways. “I schlepped, I painted, I collected rent, I did whatever had to be done,” he said. “When I started looking at franchises and what I’m good at, I knew property management was something I could not only do but do well.”Part of Barker’s confidence comes from his experience as a biometric specialist with the U.S. Army. Deployed during Operation Iraqi Freedom, Barker learned how to manage the unexpected. “Military service members need to be adaptable to any situation,” Barker said. “We need to adjust quickly, and that translates to the business world, especially to the property management industry, when you have to be prepared for anything.”<h4>PMI’s Four-Pillar Structure</h4>Founded in 2008 at the start of one of the most dramatic real estate downturns in United States history, part of PMI’s history of success can be attributed to its four pillar model that allows franchisees to gain expertise in one area and expand into others if and when they’re ready.For Barker, who worked at a hotel near Disneyland before joining the military — wearing a variety of hats as a valet, doorman, bellman and concierge — starting out with PMI’s short-term vacation rental segment fell into his personal comfort zone. “Looking back on my life, I’ve always had a passion for hospitality, so this ticked off a number of my boxes,” he said. “But I see myself branching out to the other pillars eventually, probably after the first year.”The Mangans, on the other hand, decided to focus on residential property management, focusing on single-family homes and small apartment buildings.Besides the fact that they’re both experienced residential property managers, Matthew is a local Realtor who knows the market well.&nbsp;“The market here is crazy right now,” Matthew said. “A home in Chevy Chase just sold for $1.1 million over asking price. There were multiple offers, and the buyers who lost said they’d name their first child after the seller. In a climate like this, young people are being priced out of the market, so that’s putting upward pressure on the rental market.”Market ups and downs aside, the Mangans are in it for the long haul. “There will always be demand in the rental market, and there will always be landlords who need help managing their properties,” Susan said. “We’re here to help them.”<h4>A Strong Leadership Team</h4>Offering its franchisees full-fledged support teams that include business coaches, blog writers and marketing managers, Barker said he appreciates the help PMI offers as he works to get his business off the ground.“They’ve been great so far and it’s nice to be able to pick up the phone and call if I have a question,” he said. “They offer a lot of support.”For the Mangans, PMI’s extensive, ongoing training program really sets it apart.Having access to PMI’s network of knowledge is a huge bonus, said Matthew. “If we had done this on our own, it would have taken us two years to get to where we are now with PMI.”For Susan, franchising with PMI has allowed her and her husband to find a supportive community that’s proven to be the perfect transition from military life. “A lot of it for me is the attitude at the corporate office,” she said. “They want to make property management a positive experience for everyone — the owners, the tenants and the franchise partners. We’re all in it together.”PMI President <a href="https://www.propertymanagementinc.com/danessa-itaya?utm_source=1851franchise.com&utm_medium=article&utm_campaign=us-military-veterans-find-success-as-franchisees-with-property-management-inc-2716108" target="_blank" rel="nofollow">Danessa Itaya</a> couldn’t agree more. “We continue to find new ways to help and support our owners as they enter the system,” she said. “We’re proud and honored to work with veterans like Shane Barker and Matthew and Susan Mangan. Their success is our success.”The startup costs for a Property Management Inc. franchise range from $53,225 to $190,050. The franchise fee ranges from $45,000 to $190,050. To learn more about franchising with Property Management Inc., visit <a href="https://propertymanagementincfranchise.com/?utm_source=1851franchise.com&utm_medium=article&utm_campaign=us-military-veterans-find-success-as-franchisees-with-property-management-inc-2716108" target="_blank" rel="nofollow">https://propertymanagementincfranchise.com/</a>.

U.S. Military Veterans Find Success as Franchisees With Property Management Inc.

1851 Franchise

New PMI franchisees Matthew and Susan Mangan and Shane Barker are leveraging their military backgrounds to build a boots-to-business playbook.

us-military-veterans-find-success-as-franchisees-with-property-management-inc

Test Brand

Engaging Your Audience: Asking Questions and Starting Conversations

engaging-your-audience-asking-questions-and-starting-conversations

Children's Lighthouse

Why Children’s Lighthouse Is a Great Multi-Unit Franchise Opportunity

why-childrens-lighthouse-is-a-great-multi-unit-franchise-opportunity

Why Franchise Prospects Should Consider Opening a Children’s Lighthouse in Up-and-Coming Markets

why-franchise-prospects-should-consider-opening-a-childrens-lighthouse-in-up-and-coming-markets

Caring Transitions

How Personal Experience Shaped My Entrepreneurial Path With Caring Transitions

how-personal-experience-shaped-my-entrepreneurial-path-with-caring-transitions

United Water Restoration Group

United Water Restoration Group: Maximizing Revenue with Emergency Services 

United Water Restoration Group: Maximizing Revenue with Emergency Services — Be There When Your Community Needs You

united-water-restoration-group-maximizing-revenue-with-emergency-services-be-there-when-your-community-needs-you

Buying a Franchise Masterclass

 Franchise Opportunities

Get Support Buying a Franchise

How to Buy a Franchise White Paper

How to Buy a Franchise

How to Sell Franchises

How to Grow a Franchise

Find a Franchise Supplier

1851 Franchise Opportunities

Franchisor News

Franchisor Power Rankings

FranCamp Mastermind Summit

Franchise Resources

What ALEC-Laffer's Report Means for Franchising

Website Awards

Power Rankings

About 1851

Advertise on 1851

Contact 1851 Editorial

Terms of Use

1851 Login

GROWTH CLUB LOGIN

facebook

instagram

twitter

linkedin

youtube

Subway Pushes Global Growth Despite U.S. Closures 

subway-pushes-global-growth-despite-us-closures

DoorDash Expansion Could Reshape Delivery and Operations for Franchise Brands - 1851 Franchise

DoorDash Expansion Could Reshape Delivery and Operations for Franchise Brands

doordash-acquistions-deliveroo-sevenrooms

Crumbl Franchise Investment - TSG Consumer Partners -  1851 Franchise

TSG Consumer Partners Takes Minority Stake in Crumbl, Signaling Franchise Growth Potential

crumbl-franchise-investment-tsg-consumer

Yum Brands Reports Strong Q1 Results with Big Boost from Taco Bell

yum-brands-reports-strong-q1-results-with-big-boost-from-taco-bell

QSR: McDonald’s Gains Momentum With Chicken Innovation, Value Deals and Franchisee Support

mcdonalds-franchise-recovery-chicken-strategy-value-deals-2025

District Taco Franchise Costs, Fees, Profit and Data for 2025

franchise-deep-dive-district-tacos-franchise-costs-fees-profit-and-data

HTeaO Franchise Costs, Fees, Profit and Data for 2025

franchise-deep-dive-hteaos-franchise-costs-fees-profit-and-data

Lumin Lash Franchise Deep Dive - Costs, Fees, Profit and Data - 1851 Franchise

Lumin Lash Franchise Costs, Fees, Profit and Data for 2025

lumin-lash-franchise-deep-dive

KFC Franchise Costs, Fees, Profit and Data for 2025

kfc-franchise-deep-dive

Franchisee spotlight image with Randy and Sandy Craft, Children's Lighthouse logo on blue background

The Crafts’ Successful Journey from New Parents to Children’s Lighthouse Franchisees

the-crafts-successful-journey-from-new-parents-to-childrens-lighthouse-franchisees

Franchisee spotlight image with photo of Robert Trujillo and UWRG logo on blue background

How Robert Trujillo Expanded His Construction Business With UWRG

how-robert-trujillo-expanded-his-construction-business-with-uwrg

Franchisee spotlight graphic with photo of Amy Lepke and family and Papa Murphy's logo

After 14 Years as a Stay-At-Home Mom, Amy Lepke Returned to Papa Murphy’s — This Time as an Owner

papa-murphys-franchise-amy-lepke

Franchisee Spotlight with Micki Waters and Papa Murphy's Logo

Work Mom: How Micki Waters Became a Mother Figure to Her Entire Papa Murphy’s Team

work-mom-how-micki-waters-became-a-mother-figure-to-her-entire-papa-murphys-team

Franchisee Spotlight with Huanyu Li and Paris Baguette Logo

A Longtime Love for Paris Baguette Led Huanyu Li To Open One of Her Own

a-longtime-love-for-paris-baguette-led-huanyu-li-to-open-one-of-her-own

U.S. Military Veterans Find Success as Franchisees With Property Management Inc.

MORE STORIES LIKE THIS