USA Today: Hotel CEOs talk security, technology and room service

Hotels continue to evolve with the ever-changing landscape of the hospitality industry. A recent USA Today article broke down four top hotel executives' thoughts on all things hotels, including food service. 

"We realized that people want to not just eat in their room alone — they have that choice — but they'd rather be down in the living room. They'd rather be down in the open lobby. They'd rather be at the high tables, working, playing, watching. Even when they're alone, they'd rather be in a community. So, we'll continue to provide various alternatives, but we have to stay up with the times," said Best Western Hotels and Resorts CEO Elie Maalouf. 

Maalouf has introduced Grubhub and OpenTable to his hotels and awards loyalty points to guests who use these services. Local restaurants can benefit from hotels shying away from becoming full-service by capitalizing on these food partnerships. 

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