1851

Growing their companies is a priority for many franchisors.&nbsp; In order to learn more about secrets and strategies behind successful franchise development, 1851 Franchise connected with Mo Pandoria, founder and CEO of <a href="https://http//beautybyidolize.com/franchise-opportunity/?utm_source=1851franchise.com&utm_medium=article&utm_campaign=5-keys-to-franchise-growth-2705668" target="_blank" rel="nofollow" target="_blank">Idolize Brows &amp; Beauty</a>, and Patrick Pepper, owner and manager of <a href="https://http//chickeninabarrelfranchise.com/?utm_source=1851franchise.com&utm_medium=article&utm_campaign=5-keys-to-franchise-growth-2705668" target="_blank" rel="nofollow" target="_blank">Chicken in a Barrel</a>. Since starting their companies, both franchisors have added locations and employees and attracted numerous prospective franchisees.

1.&nbsp; Put the customer first.

When Pandoria founded <a href="https://https//idolizebrowsandbeauty.1851franchise.com/?utm_source=1851franchise.com&utm_medium=article&utm_campaign=5-keys-to-franchise-growth-2705668" target="_blank" rel="nofollow" target="_blank">Idolize</a> in 2009, the company focused on threading, which is a process used to remove unwanted hair from the face. By getting to know his customers, Pandoria developed an understanding of their wants and needs and realized they desired additional services. When he decided to offer eyelash and eyebrow treatments, facials and waxing, his business grew and his customers were pleased.

&ldquo;The key to success is making sure your clients and customers are happy,&rdquo; Pandoria said.&nbsp; &ldquo;By maintaining a strong focus on customer service, we keep people coming back.&rdquo;

For Pepper, his customers have always come first. Since <a href="https://https//chickeninabarrel.1851franchise.com/?utm_source=1851franchise.com&utm_medium=article&utm_campaign=5-keys-to-franchise-growth-2705668" target="_blank" rel="nofollow" target="_blank">Chicken in a Barrel</a> was founded in 2009, it has been committed to offering food of the highest quality.

&ldquo;When we started, we wanted to share the love of God through great food,&rdquo; Pepper said. &ldquo;Since then, we&rsquo;ve worked hard to bring our passion for our unique style to others.&rdquo;

2.&nbsp; Foster an open and collaborative company culture.

Pepper believes it is important for franchisors to get feedback from their teams before making big business decisions. Through collaboration, franchisors can learn how to make companies better places to work.

&ldquo;Involve your staff when you build your dreams,&rdquo; Pepper said. &ldquo;Continually share your vision and your passion with your crew.&rdquo;

To attract franchisees, Pandoria thinks franchisors should show them that they will have a voice in the company and that it values the opinions of its employees.

&ldquo;To have a great team, you have to build a great culture,&rdquo; Pandoria said.

3. Hire the right people.

For Pepper, ensuring that he surrounds himself with others dedicated to growing Chicken in a Barrel has been essential to the company&rsquo;s progress.

&ldquo;The key to success is being a part of a team with like-minded people who are all striving to achieve the same goal,&rdquo; Pepper said. &ldquo;If we can help enough people get what they want from this business, we can&rsquo;t go wrong. So much of our success comes from our unwavering staff.&rdquo;

4.&nbsp; Support your franchisees.

Before Pandoria franchised Idolize, he focused on the company&rsquo;s day-to-day operations. Since becoming a franchisor, he spends most of his time setting his franchisees up for success by providing extensive training, resources, encouragement and assistance.

&ldquo;When you decide to franchise, you are no longer a restaurant owner or a spa owner or a store owner,&rdquo; Pandoria said. &ldquo;You are a franchisor, and your responsibilities change. You have to be actively involved in every aspect of the business, and most importantly, you need to focus on making sure your franchisees are successful. You need to have a hands-on mentality and hold the hands of your franchisees from the very beginning.&rdquo;

5. Take pride in your work.

Pepper believes that when franchisors are passionate about their companies, their franchisees and employees will be, too. He encourages franchisors looking to grow their businesses to lead by example.

&ldquo;Go out there, have fun and enjoy what you&rsquo;re doing,&rdquo; Pepper said. &ldquo;Most of the time, people see what you do more than they hear what you say.&rdquo;

5 Keys to Franchise Growth

1851 Franchise

Two franchisors share how they successfully expanded their businesses.

This brand page has been paid for by 1851. Content within this page that is paid will showcase a Sponsored icon. This means the brand has engaged 1851 FRANCHISE to write the content. Content without the Sponsored Icon is aggregated media placements the brand earned. Questions can be sent to editorial@1851franchise.com

5-keys-to-franchise-growth

Onigilly Japanese Kitchen

Unlocking the Potential: How Much Can You Earn as an Onigilly Franchisee?

unlocking-the-potential-how-much-can-you-earn-as-an-onigilly-franchisee

Filta Environmental Kitchen Solutions

DeWitts Ignite New Chapter for Filta Environmental Kitchen Solutions in Reno 

Grease, Grit, and Growth: DeWitts Ignite New Chapter for Filta Environmental Kitchen Solutions in Reno, Nevada

grease-grit-and-growth-dewitts-ignite-new-chapter-for-filta-environmental-kitchen-solutions-in-reno-nevada

Layne's Chicken Fingers

Layne's Chicken Fingers-50 Unit-Wendy's-Franchisee-June-2025

Why This 50 Unit Wendy’s Franchisee Is Betting on Layne’s for His Next Big Move

wendys-franchisee-expands-with-laynes-chicken-fingers-texas

CapitalSpring

CapitalSpring’s Jim Balis Talks Growth, ROI and the Future of Fast Casual on “Rock My Restaurant”

capitalsprings-jim-balis-talks-growth-roi-and-the-future-of-fast-casual-on-rock-my-restaurant

Children's Lighthouse

Children’s Lighthouse Ramps Up Growth in First Half of 2025 With Strategic Expansions, Franchise Signings, and New Headquarters

childrens-lighthouse-ramps-up-growth-in-first-half-of-2025-with-strategic-expansions-franchise-signings-and-new-headquarters

Buying a Franchise Masterclass

 Franchise Opportunities

Get Support Buying a Franchise

How to Buy a Franchise White Paper

How to Buy a Franchise

How to Sell Franchises

How to Grow a Franchise

Find a Franchise Supplier

1851 Franchise Opportunities

Franchisor News

Franchisor Power Rankings

FranCamp Mastermind Summit

Franchise Development Website Builder

Franchise Resources

What ALEC-Laffer's Report Means for Franchising

Website Awards

Power Rankings

About 1851

Advertise on 1851

Contact 1851 Editorial

Terms of Use

1851 Login

GROWTH CLUB LOGIN

facebook

instagram

twitter

linkedin

youtube

What June’s Jobs Report Means for the Franchise Industry

what-junes-jobs-report-means-for-the-franchise-industry

Drone Delivery Takes Flight in QSR: The Future of Franchise Operations?

drone-delivery-takes-flight-in-qsr-the-future-of-franchise-operations

Chick-fil-A Tops Customer Satisfaction Rankings for 11th Year as Challenger Brands Gain Ground

chick-fil-a-tops-customer-satisfaction-rankings-for-11th-year-as-challenger-brands-gain-ground

Technomic Releases Annual Ranking of the Top 15 Fast-Food Chains in the U.S.

technomic-releases-annual-ranking-of-the-top-15-fast-food-chains-in-the-us

Rising Jobless Claims Could Signal Challenges — and Opportunities — for Franchising

rising-jobless-claims-affect-franchising

Hooters Leans Into Franchising With Closure of 30 Company-Owned Stores - Agg - 1851 Franchise

Hooters Leans Into Franchising With Closure of 30 Company-Owned Stores

hooters-franchise-model-company-owned-closures

The Ultimate Guide to Selling Franchises: How To Create a Strong Incentive

how-to-build-strong-incentives-to-attract-prospective-franchisees

How Vishal Juneja Turned a Family Tradition Into a Paris Baguette Franchise

How Vishal Juneja Turned a Family Tradition Into a Paris Baguette Franchise Built on Heart and Community

paris-baguette-franchise-rockaway-new-jersey-vishal-junjea

Franchisee spotlight graphic with photo of Ricki Oberoi and Layne's Chicken Fingers logo

Multi-Unit Wendy’s Operator Signs 12-Unit Deal With Layne’s Chicken Fingers

ricki-oberoi-laynes-chicken-fingers-growth

Franchisee spotlight graphic with photos of Danielle Rosemond & Usman Khan & TruBlue logo

Family Members of Local Physicians Bring TruBlue Franchise to North Central Nassau, Long Island: A Health Care-Inspired Approach to Aging in Place

family-brings-trublue-franchise-to-north-central-nassau

Top 25 Franchise Marketing Leaders: Kelsey McManemin — Vice President of Marketing, HTeaO

top-25-franchise-marketing-leaders-kelsey-mcmanemin-vice-president-of-marketing-hteao

How This Franchise Consultant Turned a Love for Dogs Into a Business with Dog Training Elite

How This Franchise Consultant Turned a Lifelong Love for Dogs Into a Growing Business with Dog Training Elite

how-this-franchise-consultant-turned-a-lifelong-love-for-dogs-into-a-growing-business-with-dog-training-elite

5 Keys to Franchise Growth

MORE STORIES LIKE THIS