BIGGBY COFFEE

In a segment led by behemoths like Starbucks and Dunkin’, most coffee brands have adopted a speed-focused approach to service, prioritizing getting customers in and out their doors over providing an enjoyable experience. <a href="https://www.biggbyfranchising.com/?utm_source=1851franchise.com&utm_medium=article&utm_campaign=a-vibrant-culture-gives-biggby-coffee-a-major-advantage-over-corporate-competitors-2714303" target="_blank" rel="nofollow">BIGGBY</a>®<a href="https://www.biggbyfranchising.com/?utm_source=1851franchise.com&utm_medium=article&utm_campaign=a-vibrant-culture-gives-biggby-coffee-a-major-advantage-over-corporate-competitors-2714303" target="_blank" rel="nofollow"> COFFEE</a> has chosen another path, and the 240-unit coffee franchise, which celebrates its 25th anniversary this year, has earned a large, loyal and growing fanbase as a result.“Community is key to everything we do,” explained Bob Fish, Co-Founder and Co-CEO of BIGGBY® COFFEE. “We are a purpose-driven brand, and ultimately, that’s what has truly set us apart from our competitors, and that’s what has made us such a fixture in the lives of our customers.”That focus on community informs every aspect of the franchise, Fish said, from the energetic and inviting in-store atmosphere to the structure of the franchisee network, which encourages communication among store owners and the brand’s leadership team.“We’ve been growing this franchise for a quarter of a century, and every step of the way, we have asked ourselves, ‘How will this decision enrich our local communities? How will it enrich our franchisee community? How will it enrich the community of customers we’ve established?’” Fish said.BIGGBY’s rejection of the colder, more corporate atmosphere that has become all but standard among other coffee chains has paid off, especially this year, which has seen some of the biggest names in the business <a href="https://www.businessinsider.com/dunkin-is-planning-to-close-800-stores-across-the-us-2020-7?utm_source=1851franchise.com&utm_medium=article&utm_campaign=a-vibrant-culture-gives-biggby-coffee-a-major-advantage-over-corporate-competitors-2714303" target="_blank" rel="nofollow">scaling back dramatically</a>. BIGGBY, meanwhile, continues to grow, approaching 250 units in markets across the country, and the brand has made substantial investments in in-house technology solutions and an optimized store build-out to support that growth.Introduced last year, BIGGBY’s modular-unit store buildout arrived just in time to help store owners cut costs and continue servicing customers throughout the COVID-19 crisis. The high-efficiency buildout maintains BIGGBY’s signature high-energy, community-oriented vibe, with bright colors, fun music and cheerful, welcoming staff, all while dramatically increasing speed-to-market for new locations. And it costs significantly less to build compared to standard coffee-house store models. Many BIGGBY stores were even able to quickly and inexpensively add drive-thrus to continue operating while dine-in locations were closed.&nbsp;“The modular unit allows new franchise owners to get started efficiently,” said Mike McFall, BIGGBY’s co-founder and co-CEO. “They just connect plumbing and electricity, and they are up and running. You get all the visibility of a standalone building for what it would normally cost to build an in-line strip-center location.”&nbsp;That streamlined model also limits the construction time and costs, and it has significantly sped up the process of getting franchisees open for business.“When a new owner-operator opens a BIGGBY® COFFEE store, we’re able to tell them, ‘Here is your new business, and here is everything you need to make it great: recipes, marketing, POS, tech support — everything,’” said Fish.BIGGBY also rolled out a suite of improved technological services to support franchisees during the COVID-19 crisis, including contactless-pay technology, extenders to serve coffee without contact and digital gift cards, all of which are developed and owned by the franchise, so store owners don’t have to rely on third-party vendors.“When COVID-19 hit, a lot of brands started pulling back, but we managed to navigate the crisis effectively and move forward,” said Fish. “How? By holding true to our core values, including love and care, which allows us to support all of our people in building a life that they love.”&nbsp;That gambit is paying off, and McFall says the brand’s success throughout the coronavirus crisis proves just how advantageous the brand’s emphasis on community really is.“Not only were we able to continue investing in our franchisees and providing support throughout this period, but we were also able to maintain a thriving customer base,” McFall said. “That’s not something many other brands can say, and that’s due entirely to the culture of community we’ve created and shared with our customers. In difficult times, people are looking for the comfort of community. Our customers want warmth and familiarity, and that’s what they find in our stores.”Throughout the rest of 2020 and 2021, the BIGGBY team is planning to make the most of its strong consumer positioning by welcoming new store owners in new markets to its already thriving network franchisees. McFall says the brand is looking for “growth-minded community leaders — people who want to own a business that is entrenched in its community and supported at every level by the franchise team.”“We’ve built something incredibly special,” McFall said. “This is a franchise that’s not just convenient for customers or lucrative for owners, but something that they actually feel a personal connection with. That’s not something you’re going to find at many other coffee brands, and we’re excited to continue introducing that connection to new customers and new franchisees, expanding and strengthening our community.”The initial investment to franchise with BIGGBY® COFFEE ranges from $189,550 to $378,600, including a $25,750 to $38,750&nbsp; franchise fee. For more information on franchising with BIGGBY® COFFEE, please visit <a href="https://www.biggbyfranchising.com/?utm_source=1851franchise.com&utm_medium=article&utm_campaign=a-vibrant-culture-gives-biggby-coffee-a-major-advantage-over-corporate-competitors-2714303" target="_blank" rel="nofollow">https://www.biggbyfranchising.com/</a>.About BIGGBY® COFFEEBIGGBY® COFFEE, based in East Lansing, Mich., was started with a single store on March 15, 1995. One year later, and on the cusp of opening a second location, Bob Fish and Michael McFall, on a handshake and $4,000, decided to franchise the concept. BIGGBY® COFFEE’s cultural values of Make Friends, Have Fun, B Yourself and Share Great Coffee help coffee-lovers and the coffee-curious alike benefit from a less pretentious and fun approach to the standard gourmet cafe paradigm. Besides connoisseur-worthy drinks with names like Teddy Bear® and Caramel Marvel®, BIGGBY® baristas provide a unique experience focused on brightening their customers’ day and supporting them in building a life they love. The “Big ‘B’” on the orange background caught on, and today BIGGBY® COFFEE has more than 240 cafes across many states including Michigan, Ohio, Indiana, South Carolina, Wisconsin, Kentucky, and Florida. In 2018, BIGGBY® launched an Area Representative Program and currently has 8 Area Representatives in 6 states.

A Vibrant Culture Gives BIGGBY® COFFEE a Major Advantage Over Corporate Competitors

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By embracing an energetic atmosphere of community and fun, the coffee franchise has earned a large, loyal and growing fanbase of customers tired of the cold, impersonal style of other coffee brands.

This brand page has been paid for by BIGGBY COFFEE. Content within this page that is paid will showcase a Sponsored icon. This means the brand has engaged 1851 FRANCHISE to write the content. Content without the Sponsored Icon is aggregated media placements the brand earned. Questions can be sent to editorial@1851franchise.com

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Fresh Starts and Sweethearts: BIGGBY® COFFEE Brings Back Winter Favorites and Adds a TWIX® Twist for Valentine’s Season

The Sweetest Season: BIGGBY® COFFEE Rings in the Holidays With Cookie-Themed Drinks and the Return of Peppermint Favorites

BIGGBY® COFFEE Named No. 2 Best Coffee Chain in the Nation by USA Today

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EAST LANSING, Mich. —&nbsp;<a href="https://www.biggbyfranchising.com/">BIGGBY® COFFEE</a>, the 460-plus-unit high-energy coffee franchise, is kicking off 2026 with seasonal menu favorites, festive Valentine’s offerings, value-driven bundles and a limited-time TWIX® collaboration paired with a spotlight on its hot chocolate lineup. The seasonal menu runs Jan. 2 through Feb. 25, 2026.&nbsp;This winter, BIGGBY® COFFEE is featuring three distinct seasonal beverage categories designed to bring comfort, creativity and a little extra sweetness to the colder months.First, fan-favorite Salted Caramel beverages return with a new twist, featuring&nbsp;TWIX®-inspired flavors topped with a&nbsp;TWIX® candy crumble.In addition, BIGGBY® COFFEE is spotlighting its lineup of rich, comforting hot chocolate beverages, offering both classic and seasonal flavors perfect for snowy winter days.And for Valentine’s Day, BIGGBY® COFFEE is serving up festive, sweet treats, including Red Velvet beverages, the Sweetheart BIGGBY Blast® energy drink and the Berry Chocolatey Creme Freeze.Featured Valentine’s beverages include:<ul><li>Red Velvet Latte (hot, iced, frozen) and Sweet Foam Red Velvet Cold Brew</li><li>Sweetheart BIGGBY Blast® Energy Drink (strawberry and dragon fruit topped with sweet foam)</li><li>Berry Chocolatey Creme Freeze (white chocolate, mocha, strawberries, mini chocolate chips)</li></ul>Featured TWIX® beverages, inspired by Salted Caramel TWIX®,&nbsp; include:<ul><li>Salted Caramel Latte and the Salted Mocha Caramel Latte topped with TWIX® (hot, iced, frozen)</li><li>Sweet Foam Salted Mocha Caramel Cold Brew topped with TWIX®</li><li>The TWIX® Fix Creme Freeze</li><li>Hot Chocolate, Cocoa Carmella, Salted Cocoa Carmella with TWIX® topping, Mint Hot Chocolate, White Hot Chocolate</li></ul>Seasonal food items also return, including the fan-favorite Sausage Cheddar Biscuit with honey and Chocolate Cake Pops.&nbsp;Guests can also enjoy seasonal promotions:<ul><li>Twice As Nice Tuesday: Double loyalty points every Tuesday on specialty beverage purchases for registered members.</li><li>National Hot Chocolate Day (Saturday, Jan. 31):&nbsp;Free 16 oz. hot chocolate with any specialty beverage purchase.</li><li>Don’t Fumble Your Monday (Monday, Feb. 9): Power through the Monday after the Big Game with a $2.99 hot or iced 16oz specialty drink.</li><li>Valentine’s Day (Saturday, Feb. 14):&nbsp;Buy one, get one free on any drink, any size.</li></ul>From the TWIX®-inspired Salted Caramel beverages and rich hot chocolate options to Red Velvet, Sweetheart BIGGBY Blast® and other adorable Valentine’s Day-inspired treats, BIGGBY® COFFEE delivers a variety of offerings to help guests celebrate winter, indulge for Valentine’s and start a caffeinated 2026.To find a BIGGBY® COFFEE location near you, visit&nbsp;<a href="http://www.biggby.com">www.BIGGBY.com</a>.About the BIGGBY® COFFEE FranchiseBIGGBY® COFFEE, headquartered in East Lansing, Michigan, is a national coffee franchise with over 460 locations across 13 states. Since opening its first store in 1995, BIGGBY® has remained 100% franchise-owned and operates under a fully franchised business model designed to help local entrepreneurs grow successful, community-minded businesses.The company is guided by a people-first philosophy and a commitment to values-aligned growth — supporting franchise owners and baristas, creating positive experiences for guests, and partnering with coffee producers who treat people well, respect the environment, and invest in their communities.In 2024, BIGGBY® introduced a refined visual identity anchored by the tagline BIGGBY® Makes it Better, reinforcing the brand’s dedication to consistent quality, human connection and uplifting everyday interactions.For more information on BIGGBY® COFFEE or franchise opportunities, visit&nbsp;<a href="http://www.biggby.com">www.biggby.com</a>.To learn more about franchising with BIGGBY® COFFEE, visit&nbsp;<a href="https://www.biggbyfranchising.com/">https://www.biggbyfranchising.com/</a>.

Biggby Coffee franchise, Valentine's Day, Biggby Coffee Twix collab

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EAST LANSING, Mich. —&nbsp;<a href="https://www.biggbyfranchising.com/">BIGGBY® COFFEE</a>, the 460-plus-unit high-energy coffee franchise, is kicking off 2026 with a limited-time partnership bringing together two fan favorites. From Jan. 2 through Feb. 25,&nbsp;<a href="https://1851franchise.com/biggbycoffee/info">BIGGBY®</a> will feature a salted caramel beverage lineup inspired by TWIX®, with all salted caramel drinks topped with a TWIX® cookie &amp; candy crumble.The seasonal return of salted caramel gets a new twist this winter, blending the rich, sweet-and-salty flavor profile inspired by Salted Caramel TWIX® into a variety of hot, iced and frozen beverages, delivering a dessert-inspired experience in a perfectly sippable format.Featured salted caramel beverages available include:<ul><li>Salted Caramel Latte with TWIX® topping</li><li>Salted Mocha Caramel Latte with TWIX® topping</li><li>Sweet Foam Salted Caramel Cold Brew with TWIX® topping</li><li>Sweet Foam Salted Mocha Caramel Cold Brew with TWIX® topping</li><li>Salted Cocoa Carmella with TWIX® topping</li><li>TWIX® Fix Creme Freeze</li></ul>In addition to the TWIX® collaboration, BIGGBY® is placing a strong seasonal focus on its hot chocolate lineup throughout early 2026 and found a way for TWIX® to be included, too. A delicious warm-up option for kids, teens and non-coffee drinkers alike, BIGGBY® Hot Chocolate is a comforting winter choice.&nbsp;Featured hot chocolate beverages available include:<ul><li>Hot Chocolate</li><li>Cocoa Carmella Hot Chocolate</li><li>Salted Cocoa Carmella Hot Chocolate with TWIX® topping</li><li>Mint Hot Chocolate</li><li>White Hot Chocolate</li></ul>BIGGBY® will also celebrate National Hot Chocolate Day with a limited-time promotion that will unite coffee drinkers and their non-caffeinated companions. On Saturday, Jan. 31, 2026, guests can enjoy a free 16 oz. Hot Chocolate with the purchase of any specialty beverage (offer valid on a 10 oz. as well).With the return of Salted Caramel flavors, a TWIX®-inspired topping and a renewed emphasis on Hot Chocolate, BIGGBY® COFFEE is offering guests more ways to sip a cold season staple and enjoy the winter season one cup at a time.To find a BIGGBY® COFFEE location near you, visit&nbsp;<a href="http://www.biggby.com">www.BIGGBY.com</a>.© 2026 Mars or AffiliatesAbout the BIGGBY® COFFEE FranchiseBIGGBY® COFFEE, headquartered in East Lansing, Michigan, is a national coffee franchise with over 460 locations across 13 states. Since opening its first store in 1995, BIGGBY® has remained 100% franchise-owned and operates under a fully franchised business model designed to help local entrepreneurs grow successful, community-minded businesses.The company is guided by a people-first philosophy and a commitment to values-aligned growth — supporting franchise owners and baristas, creating positive experiences for guests, and partnering with coffee producers who treat people well, respect the environment, and invest in their communities.In 2024, BIGGBY® introduced a refined visual identity anchored by the tagline BIGGBY® Makes it Better, reinforcing the brand’s dedication to consistent quality, human connection and uplifting everyday interactions.For more information on BIGGBY® COFFEE or franchise opportunities, visit&nbsp;<a href="http://www.biggby.com">www.biggby.com</a>.To learn more about franchising with BIGGBY® COFFEE, visit&nbsp;<a href="https://www.biggbyfranchising.com/">https://www.biggbyfranchising.com/</a>.

BIGGBY COFFEE Teams Up With TWIX for Limited-Time Salted Caramel Drinks

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BIGGBY® COFFEE Recognized on Forbes’ 2026 Best Customer Service List

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“It Shouldn’t Be This Hard” Podcast: BIGGBY Coffee’s Journey to 100% Regenerative Sourcing

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EAST LANSING, Mich. —&nbsp;<a href="https://www.biggbyfranchising.com/">BIGGBY® COFFEE</a>, the high-energy coffee franchise with over 460 locations nationwide, is proud to announce its inclusion in&nbsp;<a href="https://www.entrepreneur.com/franchise500">Entrepreneur’s prestigious Franchise 500® list</a> for 2026.&nbsp;<a href="https://1851franchise.com/biggbycoffee/info">BIGGBY® COFFEE</a> ranked at No. 201, up 11 spots from 2025. While the recognition highlights the continued growth of BIGGBY® COFFEE as a business, it also validates the strength of the brand’s people-first, values-aligned model.“The Franchise 500 is a recognition of the strength and innovation of the best franchises in the world,” said&nbsp;<a href="https://www.linkedin.com/in/mikejmcfall/">Michael McFall</a>, CEO of BIGGBY® COFFEE. “We’re honored to be included, and this is a clear confirmation of our thesis: that love-driven, people-first practices serve to make businesses stronger and more successful.”Now in its 47th year, Entrepreneur’s Franchise 500 is the world’s first and most comprehensive franchise ranking. Franchises are evaluated on key factors such as unit growth, financial strength and stability, brand power and operational support, with each franchise receiving a cumulative score based on analysis of more than 150 data points. Entrepreneur ranks the top 500 franchises in order of their overall score, providing prospective franchisees with a trusted resource for evaluating franchise opportunities.The brand’s rise in the rankings is supported by its continued growth and evolution throughout 2025. Much of this momentum reflects BIGGBY® COFFEE’s recent brand refresh, anchored by the tagline BIGGBY® Makes it Better, which reinforces the company’s focus on consistent quality, human connection and creating uplifting, everyday experiences for guests and franchise owners alike.In addition to its continued growth, BIGGBY® COFFEE remains focused on building a values-aligned franchise system that supports franchise owners, team members and the communities they serve, reinforcing a people-first approach to long-term success.To view BIGGBY® COFFEE’s full profile on Entrepreneur’s Franchise 500, visit:&nbsp;<a href="https://www.entrepreneur.com/franchises/directory/biggby-coffee/299698">https://www.entrepreneur.com/franchises/directory/biggby-coffee/299698</a>. Results are also featured in the January/February 2026 issue of Entrepreneur, available on newsstands.About The BIGGBY® COFFEE FranchiseBIGGBY® COFFEE, headquartered in East Lansing, Michigan, is a national coffee franchise with over 460 locations across 13 states. Since opening its first store in 1995, BIGGBY® has remained 100% franchise-owned and operates under a fully franchised business model designed to help local entrepreneurs grow successful, community-minded businesses.The company is guided by a people-first philosophy and a commitment to values-aligned growth — supporting franchise owners and baristas, creating positive experiences for guests and partnering with coffee producers who treat people well, respect the environment and invest in their communities.In 2024, BIGGBY® introduced a refined visual identity anchored by the tagline BIGGBY® Makes it Better, reinforcing the brand’s dedication to consistent quality, human connection and uplifting everyday interactions.For more information on BIGGBY® COFFEE or franchise opportunities, visit&nbsp;<a href="http://www.biggby.com">www.biggby.com</a>.&nbsp;

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BIGGBY® COFFEE Ranks Among Top Franchises on Entrepreneur’s Franchise 500® for 2026

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A Vibrant Culture Gives BIGGBY® COFFEE a Major Advantage Over Corporate Competitors

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