BIGGBY COFFEE INFO

In 1995, the first BIGGBY COFFEE store opened in East Lansing, Michigan. An immediate hit, the brand quickly opened up a sister store. Then another. In the decades since, BIGGBY COFFEE has continued to steadily expand, opening hundreds of locations in cities across the country. Today, the brand has become a beloved institution for customers and franchisees alike, thanks in large part to the franchise’s “commitment to genuine care” — a philosophy that guides every facet of the brand's customer- and franchisee-facing operations. The BIGGBY COFFEE leadership team, which includes co-founders and co-CEOs Bob Fish and Mike McFall, prides itself on its dedication to providing franchisees and employees a unique opportunity to build lives that they love. That same dedication is extended to customers, who appreciate BIGGBY COFFEE as a fun and welcoming alternative to the cold, impersonal atmosphere associated with large corporate chains.

BIGGBY COFFEE didn’t become the franchising success story that it is today through luck. Co-founders Bob Fish and Mike McFall combined decades of experience in the restaurant industry to create a franchise that was built for customer satisfaction and franchisee success. The brand's robust and multifaceted franchisee support system includes resources for training, marketing, technology and virtually every other aspect of the operation, ensuring owners have everything they need to grow their business. 

In the business world, where just about every aspect of an operation can be measured and optimized through metrics and data analysis, most brands have removed any measure of emotional or personal care from their operations. The BIGGBY COFFEE brand is different. BIGGBY COFFEE is steadfastly purpose-driven, and that purpose is helping franchisees, employees, and customers build better, happier, more joyful lives.

The entire franchise operation of BIGGBY COFFEE has been fine-tuned to incorporate love and care at every level. Franchisees are given everything they need not only to become successful business owners but also to have the freedom and flexibility to build the lives they love.

As the brand embarks on it's 26th year of business, BIGGBY COFFEE is leveraging its enviable brand awareness and consumer loyalty in markets across the country to promote new growth in new and existing territories. Over two and a half decades, BIGGBY COFFEE has grown regardless of the economic climate. Today, the brand has weathered the challenges of COVID-19 and has not only survived the crisis but continued to thrive by introducing innovative solutions to keep stores operating successfully. 

Today’s entrepreneurs know that a crisis like COVID-19 is not a once-in-a-lifetime challenge — there will always be unpredictable new roadblocks and setbacks. Which makes a brand like BIGGBY COFFEE — a brand that has proven to be durable, innovative and adaptable to any challenge the world throws at it — all the more valuable.

The initial investment to franchise with BIGGBY COFFEE ranges from $202,450 to $418,700, including a $20,000 initial franchise fee.

In 2020, store-level sales ranged from $276,347 to $1,030,586. The median store sales was $636,016. Fifteen BIGGBY COFFEE locations recorded sales of more than $1,000,000. 

For more information, please see BIGGBY COFFEE's Franchise Disclosure Document.