Chick-fil-A To Begin Testing Delivery-Centric Restaurant Template
Chick-fil-A To Begin Testing Delivery-Centric Restaurant Template

The chicken chain is ditching dining rooms and drive-thrus at two new locations to serve a growing demand for food-to-go.

Chick-fil-A recently announced plans to open new restaurant prototypes in Louisville, Kentucky and Nashville, Tennessee later this month that will focus on delivery and catering offerings.

Though their formats are not identical, both restaurants forgo the franchise brand’s traditional dining rooms and drive-thru layout for more kitchen space to act as a hub for food-to-go orders via delivery and catering while still serving Chick-fil-A’s full menu offering. Customers can order delivery from the locations through DoorDash and can also place orders for pickup through the company’s mobile app.

The Louisville location will focus solely on preparing catering and delivery orders, while the Nashville location accepts walk-up orders and is cash-free. The brand says the new restaurants won’t affect the offerings at any other Chick-fil-A locations in the area.

“Customers are relying more on mobile delivery and this new location helps us provide that convenience,” Nashville franchisee Will Sims said in the article.

Read the full announcement here.

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