Franchise News

Franchise Marketing 101: How to Accelerate Franchise Growth
Deploying growth strategies opposite typical economic movements takes patience, but it’s how brands become “hot.”

Franchise News

Deploying growth strategies opposite typical economic movements takes patience, but it’s how brands become “hot.”

There are several components that go into growing a franchise brand. Clearly, a great product that has a distinct point of differentiation, and strong unit-level economics are table stakes. Then, of course comes strength of the vision, cost to get in, potential earnings and territory availability, all of which lead into validation. Equipped with the necessary growth ingredients, how you market those assets can make or break your franchise.
Some franchise brands ride the economy. Meaning, things go well, the brand spends; things go poorly, the brand pulls back. But given the tiny percentage of brands that make it to 100 units (likely less than one percent) and those that make it to 250 (likely less than one percent of brands that make it to 100) and then those that make it to 500 (you get the picture), there must be an outlier that helps propel that growth.
Is it that those brands know what portals, franchise brokers and marketing mix to spend? Is it that they have a secret?
No.
They roll with the fundamentals and spend when buyers come out of the woodworks. They budget properly (yes, those one percent of one percent of one percent probably spend more than the typically recommended $10,000 per deal in marketing). Yes, those brands invest in leadership and support teams that truly give scaffolding to the franchisees (thus creating more validation). Yes, those brands continue to innovate.
Just because a brand is a franchise, that doesn’t mean it has permission or a pass to not behave like a great business. Great businesses jump all over opportunities and invest properly.
Dear franchise industry, now is your opportunity. But please, don’t come to the opportunity with false expectations.
Leads take time to mature. You don’t go out and buy a car at first sight. You nurture your process. Just like flowers, or cooking, or marriages — buying a franchise takes time.
There are several candidate categories you should disperse your budget to:
When the economy gets turbulent, the middle manager’s job gets shaky. The middle manager is typically someone who has built enough wealth (and financial resources) to do something else. They are comfortable. They don’t love change. They like systems.
Ding, ding, ding, Johnny, tell the franchisor what they’ve won.
Opportunity.
Right message (why you, why now). Right marketing budget. Right deployment. Right focus. And jumping when the pond of franchise buyers gets nice and full are the tricks to franchise growth 101.
But, remember, you cannot put lipstick on a pig. If you have holes in your franchise system (poor unit-level economics, validation, modeling) this won’t magically make your brand great. Fix those things concurrently, because the shakiness of the economy will be unpredictable and then you will be back casting, wishing you would have done things differently when a once in 10 years opportunity hit you.
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About the Author
Nick Powills, CFE, founded No Limit Agency in 2008 and serves as Chief Brand Strategist for the Chicago-based firm. No Limit is a full-service communications agency that establishes and elevates brands by bridging Public Relations, Social Media, Marketing, Advertising, Digital, and a lot of creativity, to best strategize well-rounded and successful campaigns for 50+ global franchise brands. By presenting visionary ideas and building real relationships, No Limit is able to create effective media branding strategies to help companies grow. Nick currently leads a staff of writers, media strategists, designers, social media experts and digital producers in an office think-tank where brands are humanized for strong, compelling media stories. Prior to starting No Limit at the age of 27, Nick spent four years working at a franchise PR agency where he mastered the art of building rapport with media outlets and creating newsworthy pitches for earned media placements. He holds a Bachelor of Journalism from Drake University in Iowa.