Growing a Franchise

The Ultimate Guide to Franchising Your Business — Phase 3: Marketing and Sales — How to Create Franchise Development Marketing Materials

The Ultimate Guide to Franchising Your Business — Phase 3: Marketing and Sales — How to Create Franchise Development Marketing Materials

Marketing materials are an essential part of the franchise sales process, and when done right, they can guide the right prospects all the way from interest to investment.

Marketing is one of the most powerful tools a franchisor has to tell the brand’s story. And effective franchise development marketing in particular requires strategy, consistency and intentional messaging that aligns with the growth goals of the brand and the mindset of potential franchisees.

What Are The Core Marketing Materials Every Franchisor Should Provide?

At the foundation, every franchise brand should have a suite of core marketing materials that present a clear, compelling value proposition. These typically include printed brochures, investment guides and one-pagers that walk candidates through the brand’s business model, investment range, support systems and franchisee success stories. Materials should also be optimized for events, whether it’s a franchise expo, discovery day or regional meet-and-greet, you need professional assets that make a strong first impression.

“We utilize a variety of materials and services, from our website to printed materials, events, and PR. For us, it’s important to cast a wide net and clearly define our brand,” said Chris Medhurst, president of District Taco. “There are a lot of concepts competing for the same investment, and it’s important to stand out.” 

Public relations also play a crucial role in supporting marketing efforts. Media coverage, thought leadership pieces and press releases give prospective franchisees third-party validation and insight into the brand’s trajectory. A good PR strategy should be woven into your marketing approach, with press hits and media mentions highlighted across marketing materials, digital campaigns and your website.

Staying True to the Brand

Every piece of marketing material should consistently reflect your brand’s voice and vision. This includes tone, logo usage, color schemes and messaging hierarchy. If your customer-facing branding emphasizes boldness and innovation, your franchise-facing materials should mirror that same energy. 

“We stay close to the development of all marketing materials,” Medhurst said. “Everything is either done in-house or by trusted partners with direct oversight. Moreover, we view our brand holistically. Consumer marketing and franchise marketing both stem from the same brand proposition.”

Inconsistencies in branding or outdated content can be a red flag for prospects, signaling a lack of cohesion or strategy. A unified, polished look across all materials strengthens credibility and instills confidence in potential investors.

The Franchise Website as a Conversion Engine

Your franchise development website is often the first touchpoint for potential franchisees, and one of the most important. It should act as a digital extension of your brand’s story, showcasing what sets your franchise apart and guiding visitors through the discovery process with ease.

“Our website is a great place for anyone seeking basic information about our concept to find it,” Medhurst said. “In fact, we see several thousand unique visitors to our franchising page every year. Ultimately, though, building a partnership takes time. The website plays the role of initial touch, and so from that standpoint it's important that we put our best foot forward.” 

This means having a clean, mobile-responsive layout with clear calls-to-action, engaging video testimonials, current investment information, and content that answers the most common questions a prospect might have. Ultimately, it should move visitors from curiosity to conversation.

When and How Often To Update Your Marketing Materials

Marketing materials aren’t something you create once and never touch again. As your franchise evolves, your messaging should reflect current data, updated Franchise Disclosure Document information, new initiatives and recent success stories. That said, not every update needs to be a full overhaul. A quarterly review is a good benchmark to ensure your materials are still aligned with your brand’s growth and goals.

“We have a base of thoughtfully developed core materials that don’t change very often, and we supplement those with new items to keep things up to date as needed,” Medhurst said. “Consistency is key. If we change things too much or too often, our audience will lose trust in the brand.”

Staying consistent in your branding and messaging gives prospects a clear, stable impression of who you are and what you offer. However, when there are major shifts, like entering a new market, expanding your target buyer profile or launching new programs, that’s the time to refresh. Strategic updates, like tweaking your franchise deck or adding a timely video, show that your brand is active and forward-thinking.

Great marketing materials don’t just share information, they build trust. When your content is consistent, clear and tailored to the right audience, it does more than catch someone’s eye. But beyond polished campaigns and media buzz, what truly resonates with experienced candidates is real-world performance.

“We find that sophisticated multi-unit, multi-brand operators see through clever marketing,” Medhurst said. “In that regard, the performance of existing franchise stores is crucial. Our franchisees’ success and endorsement is actually our most powerful marketing tool.” 

Fran Dev Marketing Materials — Key Takeaways and Next Steps:

  1. Build a clear, conversion-ready franchise website.
  2. Maintain a strong consumer site for validation.
  3. Run active, consistent social channels.
  4. Create polished sales collateral (guides/one-pagers/decks).
  5. Leverage PR and third-party media for credibility.

Franchising your business is a major step, and the right guidance makes all the difference. Learn how 1851 helps brands build strong foundations and grow with confidence at www.1851growthclub.com. 

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Victoria Campisi

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Victoria Campisi

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