Building a strong public relations strategy is one of the most effective ways to connect with serious franchise candidates. The right media coverage doesn’t just create visibility — it builds trust, shows real growth and helps candidates see themselves as part of the brand’s future.

Here’s how franchisors can structure their PR efforts to make the biggest impact.

Focus on Storytelling Candidates Can Relate To

One of the most important elements of a successful campaign is crafting stories that prospective franchisees can personally connect with. David Leonardo, CEO of Chill-N Nitrogen Ice Cream, notes that campaigns are most effective when they highlight real franchisee journeys. 

“We’ve found success highlighting our franchisees’ personal journeys — former military members, first-time business owners or families building generational wealth,” said Leonardo. “It’s not just about the ice cream — it’s about the people behind the brand.”

By showing the human side of the brand, franchisors make it easier for candidates to imagine themselves joining the system.

Align Campaigns With Business Milestones

Timing matters just as much as messaging. According to Leonardo, Chill-N has found that leveraging major milestones helps create a natural reason for media outlets to cover the brand.

Mainland* has helped us time our PR campaigns to major openings, state expansions or new offerings like our Pint Club subscription,” he said. “This creates a natural news cycle we can plug into to generate attention.” 

Rather than trying to force media interest, successful campaigns align announcements with developments that naturally fit into current trends or industry momentum.

Prioritize Targeted Media Outlets

A common mistake in franchise PR is chasing large, national media coverage that doesn’t necessarily reach the right audience. It is important to target publications that franchise candidates actually read in markets the brand wants to expand in.

“Business journals, franchise-focused publications and regional media where we want to grow have been much more effective than broad national media when it comes to attracting serious candidates,” Leonardo said.

Getting featured in the right publications can have a bigger impact on lead generation than broader but less targeted exposure.

Use Media Placements To Build Credibility and Urgency

Media placements aren't just about brand awareness. They are critical tools for building credibility with candidates and reinforcing the urgency to invest. 

“When a respected outlet features our story, it signals that our brand is gaining momentum and legitimacy,” Leonardo said. He also notes that media coverage supports the messaging franchisors use in their franchise materials, presentations and drip campaigns: “Media gives us a platform to talk about our growth, unit economics and market traction. It adds weight to the story we’re telling in our franchise materials and presentations” 

Many successful brands repurpose PR placements during the discovery process and on their franchise development websites to show candidates that the brand is part of a larger movement, not just another franchise offering.

Create Content That Resonates

Certain types of PR content consistently perform better when it comes to franchise development. Franchisee spotlights, for example, are particularly powerful because they humanize the opportunity. Growth milestones, such as expanding into new states, create a sense of momentum that attracts candidates who want to join a brand on the rise.

“Candidates want to join a brand on the rise,” Leonardo said. “These placements provide momentum and help create a sense of urgency.”

Additionally, community-focused stories, such as participation in fundraisers and school events, help position franchisees as valued members of their local communities — a key selling point for candidates who want to make an impact where they live. Innovation highlights, such as new technologies or operational differentiators, also help brands stand out in a crowded marketplace.

“Whether it’s our nitrogen process or technology upgrades to our machines, media stories that emphasize what makes Chill-N different help us stand out in a crowded space,” Leonardo said. 

A successful franchise development PR campaign doesn’t happen by accident. It takes a clear strategy focused on relatable storytelling, smart timing, targeted media and ongoing credibility building. By thinking about PR not just as exposure, but as a crucial part of the candidate decision-making journey, franchisors can create real momentum — and ultimately, real growth.

Growing and selling franchises is difficult. No great franchise did it alone. Want to learn more about how 1851 helps franchisors grow their franchises with confidence? Visit www.1851growthclub.com and see what we can do for you.

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Victoria Campisi

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Victoria Campisi

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