Hand & Stone Massage and Facial Spa specializes in luxury spa services offered at affordable prices thanks to a convenient membership model. The life-changing stress relief that massage offers has been the catalyst for many of the brand’s own franchisees deciding to sign on and has bolstered the brand to unparalleled success. Hand & Stone offers deluxe massage, facial and hair removal experiences in addition to a line of skincare products andgift cards.
Hand & Stone Massage and Facial Spa has had another memorable year of service, receiving nods from top-ranking business publications as a result of its dedication to high-quality services and franchisee support. VP of Franchise Development Bob McQuillan credits these accolades to strong leadership, intentional marketing and a renewed focus on the skincare aspect of the massage and facial spa.
With 450-plus units in 31 states and Canada, Hand & Stone is one of the largest players in the massage and skincare industry. Entrepreneur Magazine awarded Hand & Stone the No. 151 spot in the Franchise 500 and the No. 1 spot in the spa category. More than 1,000 brands apply to Entrepreneur’s list each year, and for Hand & Stone to come in first in its category is a testament to the hard work that has been done by franchisors and franchisees across the network in the past year.
Hand & Stone was also ranked No. 177 in the Franchise Times Top 200, as well as No. 20 in the December 2019 Franchise Times Fast and Serious, a monthly ranking dedicated to companies that Franchise Times considers to be some of the smartest growing brands right now.
“Operational excellence is a pillar of Hand & Stone’s success, and we owe the execution of that to both our franchisees and our outstanding leadership team,” said McQuillan.
According to McQuillan, the leadership team has “a combined 250 years of experience in the franchising business,” a pretty impressive claim for the roster that includes industry veterans CEO Todd Leff, Chief Marketing Officer Jack Bachinsky and Vice President of Real Estate Development Kris Smith, in addition to McQuillan himself.
CEO Todd Leff agreed with McQuillan’s sentiments. “There isn’t another franchise that does exactly what we do as well as we do it,” said Leff. “Skincare remains one of the fastest-growing segments right now, and our focus on that industry for the past several years has been a key component to our growth and development.”
While 2019 was a massive year for growth, leadership sees huge potential for 2020. The brand has identified Indiana, Nebraska, Georgia, Illinois, Massachusetts, Nevada, Alabama, Oklahoma, Kansas, Minnesota, New Mexico, Arizona, Tennessee, Michigan and South Carolina in addition to Western Canada as key target markets for development in 2020.
Hand & Stone is actively looking for qualified franchise candidates to help grow its footprint. “Hand & Stone is a very consumer-centric brand, so our main priority is recruiting the best franchisees possible,” McQuillan said. “It allows us to create and build a sense of passion with everyone involved with the brand.”
Hand & Stone is a nearly 450-unit spa franchise with a mission to bring massage and facial services to the masses. Launched in 2004 by passionate physical therapist John Marco and now led by franchise veteran Todd Leff, Hand & Stone now has locations in 31 states and Canada. For more information on Hand & Stone, visit www.handandstone.com. For more information on Hand & Stone’s franchising opportunities, visit https://handandstonefranchise.com