1851

Chairman of the National Jack in the Box Franchise Association, Michael Norwich, said that franchisees put their heart and soul into the Jack and the Box brand, according to an article in <a href="https://www.qsrmagazine.com/exclusives/inside-franchise-battle-waging-jack-box?utm_campaign=20190128&amp%3Butm_medium=email&amp%3Butm_source=jolt&utm_source=1851franchise.com&utm_medium=article&utm_campaign=jack-in-the-boxs-franchise-association-and-corporate-team-butt-heads-in-public-battles-2709013" target="_blank" rel="nofollow" style="text-decoration-line:none" target="_blank">QSR</a>.

&ldquo;[F]ranchisees are worried about the current direction of corporate leaders. Much of that is tied to declining sales: In November, Jack in the Box reported total quarterly sales of $177.5 million&mdash;a 23.5 percent year-over-year decline,&quot; the article said. &quot;Norwich says Jack in the Box&rsquo;s years-long transition from a restaurant operation company to an asset-light franchise company has been painful and franchisees worry corporate decisions are too focused on short-term metrics like stock performance and neglect the long-term health of the brand,&rdquo; according to the article.

According to the article, Norwich maintained that a shift from a majority of locations being corporate-owned stores to franchisee-owned has contributed to some of the angst.

&ldquo;There are so many things that have changed in the overall franchise business model over the last few years that it really necessitated strong franchisee associations more than ever now,&rdquo; Norwich said.

Matthew Haller, SVP of government relations and public affairs at the International Franchise Association, says franchisee councils and associations are critical to the franchise model, according to the article. &ldquo;But, he says, not all those groups are created equally, particularly recent ones birthed from controversy,&rdquo; the article said.

Read the full article <a href="https://www.qsrmagazine.com/exclusives/inside-franchise-battle-waging-jack-box?utm_campaign=20190128&amp%3Butm_medium=email&amp%3Butm_source=jolt&utm_source=1851franchise.com&utm_medium=article&utm_campaign=jack-in-the-boxs-franchise-association-and-corporate-team-butt-heads-in-public-battles-2709013" target="_blank" rel="nofollow" style="text-decoration-line:none" target="_blank">here</a>.

<div>&nbsp;</div>

Jack in the Box, restaurant, chain, franchise, franchise association, franchisee

Jack in the Box's Franchise Association and Corporate Team Butt Heads in Public Battles

1851 Franchise

Declining sales and concern about corporate leadership are leading some franchisees to band together and speak out.

jack-in-the-boxs-franchise-association-and-corporate-team-butt-heads-in-public-battles

BooXkeeping

BooXkeeping Founder Max Emma on the Future of Bookkeeping, Franchising and Freedom

booxkeeping-max-emma-interview

Jollibee

Design with Peter Wright headshot and photo of Jollibee fries

Peter Wright Joins Jollibee as Vice President of Franchising to Lead U.S. Expansion

franchise-growth-peter-wright

HomeTeam Inspection Service

Photo of home inspectors speaking with another person outside of HomeTeam Inspection Service vehicle

From Inquiry to Ownership: How HomeTeam Inspection Service Paves a Clear Path to Franchising

hometeam-franchise-path-to-ownership

Mellow Mushroom

Art and Economics: How Mellow Mushroom’s Local Commitment Helped Secure Franchise Times Top 400 Spot

mellow-mushroom-franchise-times-400-rank-growth

Sola Salons

Photo of interior of Sola Salons location

How Much Can I Make as a Sola Salons Franchise Owner?

franchise-earnings

Buying a Franchise Masterclass

 Franchise Opportunities

Get Support Buying a Franchise

How to Buy a Franchise White Paper

How to Buy a Franchise

How to Sell Franchises

How to Grow a Franchise

Find a Franchise Supplier

1851 Franchise Opportunities

Franchisor News

Franchisor Power Rankings

FranCamp Mastermind Summit

Franchise Development Website Builder

Franchise Resources

What ALEC-Laffer's Report Means for Franchising

Website Awards

Power Rankings

About 1851

Advertise on 1851

Contact 1851 Editorial

Terms of Use

1851 Login

GROWTH CLUB LOGIN

facebook

instagram

twitter

linkedin

youtube

Authority Brands Enters Q4 with Record Momentum

Authority Brands Enters Q4 with Record Momentum, Surpassing 200 New Franchise Owners in the First 10 Months of 2025

authority-brands-enters-q4-with-record-momentum-surpassing-200-new-franchise-owners-in-the-first-10-months-of-2025

Franchises, work-life balance, millennials in franchising, millennials work-life balance

The Best Franchises for Millennials Wanting Work-Life Balance

best-franchises-millennials-work-life-balance

Photo of Papa Murphy's Take 'N' Bake Pizza franchisee Lily Wilford

Entrepreneur: This 18-Year-Old Saves Babysitting Money for College — Then Decided to Buy a Business Instead

18-year-old-franchise-owner-lily-wilford

Amazon outage, AWS outage, Amazon AWS logo

The Day the Cloud Stalled: How Amazon's Outage Impacted Franchise Economy

amazon-aws-outage-franchise-impact-travel-dining-failure

Thursday 1851 Franchise Agg - NASAA’s Noncompete Push

NASAA’s Noncompete Push Puts Franchise Growth on Uncertain Ground

franchise-noncompete-nasaa-advisory-reasonableness-standard

NJCAR v. Ford - New Jersey Supreme Court Limits Standing Under Franchise Practices Act

New Jersey Supreme Court Limits Standing Under Franchise Practices Act

new-jersey-franchise-practices-act-njcar-v-ford

Health Care Hiring Slowdown Highlights In-Home Care Franchise Opportunities - 1851 Franchise Agg

Health Care Hiring Slowdown Highlights In-Home Care Franchise Opportunities 

health-care-hiring-slowdown-in-home-care-franchise-opportunities

A Practical Playbook: Who To Call First When Franchising Your Business

franchising-your-business-who-to-call-first

image of jerome hanway from right at home Las Cruces, New Mexico 1851 franchise franchisee spotlight

Jerome Hanway Is Building His Right at Home Franchise Around His Mission To Serve

right-at-home-franchise-las-cruces-jerome-hanway

image of michael panos and michel panos, owners of mellow mushroom in Atlanta

The Panos Family’s Role in Preserving Mellow Mushroom’s Character — and Expanding in Atlanta

mellow-mushroom-franchise-panos-restaurant-group-metro-atlanta

image of franchise deep dive from 1851 franchise on doody calls franchise authority brands

DoodyCalls Franchise Costs, Fees, Profit and Data for 2025

doodycalls-franchise-deep-dive

Graphic with arm, holding graduation cap, coming out of stack of books

top-tutoring-test-prep-franchises

Jack in the Box's Franchise Association and Corporate Team Butt Heads in Public Battles

MORE STORIES LIKE THIS