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Fast growth, AI-powered technology and a big kiosk comeback are just some of the trends quick-service restaurant (QSR) franchises can expect to see in 2024, according to the&nbsp;<a href="https://bit.ly/3IlGRo0?utm_source=1851franchise.com&utm_medium=article&utm_campaign=kiosks-ai-ordering-and-data-driven-loyalty-apps-are-top-priorities-for-qsr-in-2024-2725414" target="_blank" rel="nofollow">5th Annual State of Digital Report</a> released on March 6 by enterprise restaurant chain POS platform&nbsp;<a href="https://www.qubeyond.com/?utm_source=1851franchise.com&utm_medium=article&utm_campaign=kiosks-ai-ordering-and-data-driven-loyalty-apps-are-top-priorities-for-qsr-in-2024-2725414" target="_blank" rel="nofollow">Qu.</a>Restaurants in the QSR space are entering a new normal, according to the report, as they adjust both their services and tech to account for post-pandemic consumer behavior. 1851 Franchise spoke to Qu’s Chief Marketing Officer&nbsp;<a href="https://www.linkedin.com/in/jeniferkern/?utm_source=1851franchise.com&utm_medium=article&utm_campaign=kiosks-ai-ordering-and-data-driven-loyalty-apps-are-top-priorities-for-qsr-in-2024-2725414" target="_blank" rel="nofollow">Jenifer Kern</a> about the top priorities for QSR and fast-casual restaurants for the coming year.“Quick service and fast-casual restaurants' top priority post-pandemic should be to re-evaluate their entire tech stack to ensure efficiency, value, and scalability,” said Kern. “In other words, look at ways to cut technical debt in favor of more API-friendly systems (holistic platforms) that prioritize data sharing and allow brands to remove any ‘silo mentality’ within the organization — across operations, technology, marketing, finance, supply chain, and in-store teams. With more teams on common platforms, synergies will naturally result.”Restaurants have reached a pivotal moment: they were forced to make rapid consumer driven changes due to the pandemic and are now emerging into a future that’s informed by technology and digital sales.The survey, which included responses from nearly 200 brands representing 62,000 locations across the country, indicated the key trends include big changes to loyalty plans and a massive resurgence of kiosks, along with other shifts in the available ordering methods.<h3>Data Driven Platforms Over Loyalty Plans</h3>According to the survey, 80% of the respondents feel loyalty plans aren’t working as well as their brands once hoped. Some of the new solutions being implemented are easier signup processes and increased variety in payment options for loyalty members. The biggest change, however, is adjusting loyalty frameworks to become more data-centric.&nbsp;AI will be used to analyze consumer preferences, behaviors and data to tailor menu recommendations and promotions to each consumer through loyalty apps. The expected result? Improved customer experience, leading to improved customer loyalty.Although 25% of participating brands confirmed they would be investing in a mobile app as a new ordering channel in 2024, nearly double the amount of brands plan to focus on kiosks.&nbsp;<h3>Kiosks and Ordering Methods</h3>Kiosks are back and more popular than ever. In fact, 43% of brands plan to add kiosks as new ordering channels in 2024. Why is there such a drastic resurgence? Because kiosks ease labor costs while leading to higher consumer spending. It’s a win-win.&nbsp;Plus, consumers have developed an expectation for self-serve options through their pandemic experiences and flexibility of this option has become standard. Digital ordering options have persevered through post-COVID times for reasons beyond that of customer preference. Digital sales have continued to grow in the wake of the pandemic, with 77% of participating businesses reporting digital sales growth in 2023, and 87% expecting continued growth in 2024.Qu’s advice for business owners and franchisees looking to up their technology game focuses on accurately calculating the return on investment (ROI) for each update.“Along with the tech review and consolidation effort, we strongly urge operators/owners and franchisees to be able to calculate the ROI for any of their tech systems. If a specific provider cannot help you find cost-savings and revenue-boosting value with their technology, it's a red flag,” said Kern.&nbsp;As for other ordering methods, 25% of brands plan to expand with new delivery partners, 20% will add phone AI ordering options and 16% will develop voice ordering opportunities for drive-thru consumers.<h3>Engaging Guests Requires Innovation and Creativity</h3>The pandemic was a catalyst for change in consumer desires, some of which have persevered after the fact and some of which continue to change. To keep up, business owners need to adapt and embrace technology.“The winds of change are not slowing down in the QSR space; operators need to remain open to new, innovative and creative approaches for engaging guests — ‘earning’ that next visit — and running their businesses more efficiently,” emphasized Kern. “From areas like loyalty — which most agree needs to be restructured in a more holistic way — to AI, labor optimization and the demand for kiosks, the digital transformation of restaurants has only just begun.”

QSR and Fast-Casual Restaurants Will Prioritize Tech in 2024

1851 Franchise

According to Qu's State of Digital Report, the pandemic forced QSR and fast-casual restaurants into a digital revolution. Now that the crisis has passed, many are still moving forward with their technological advancements.

Kiosks, AI Ordering and Data-Driven Loyalty Apps Are Top Priorities for QSR in 2024

kiosks-ai-ordering-and-data-driven-loyalty-apps-are-top-priorities-for-qsr-in-2024

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Right at Home Targets Springfield, Westfield and Nearby Rural Communities for In-Home Care Growth

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Multi-Unit Franchising Conference, The Coffee Bean & Tea Leaf, Booth 1934

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Design with Precision Garage Door Service team members

RF Investment Partners and Burlington Capital Join Forces to Acquire Top Precision Garage Door Franchise

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Private Equity Fuels Jiffy Lube’s Next Chapter as Monomoy Strikes $1.3 Billion Deal

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Yum! Brands Pizza Hut Sale - 1851 Franchise

Possible Pizza Hut Sale Signals Shift in Yum! Brands’ Franchise Strategy

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Restaurants Stand Out in 2025 Hiring as Consumers Look for Simple Treats

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<a href="https://hardeesfranchising.com/">Hardee’s</a>, a 65-year-old burger chain best known for its Thickburgers and breakfast biscuits, is facing a fast-moving round of closures driven by a franchise dispute rather than a bankruptcy filing.&nbsp;<a href="https://www.inc.com/ava-levinson/hardees-shutting-dozens-restaurants/91282586">Inc. recently reported that</a> 77&nbsp;<a href="https://1851franchise.com/franchise-deep-dive-hardees-franchise-costs-fees-profit-and-data-2721286">Hardee’s</a> restaurants are expected to close within two weeks as one of the brand’s largest franchisees exits the system.&nbsp;According to the report, Hardee’s is suing&nbsp;<a href="https://www.arcburger.com/">ARC Burger</a> — a franchise operator owned by&nbsp;<a href="https://www.highbluffcap.com/">High Bluff Capital Partners</a> — alleging the company fell behind on required payments and other contract obligations. Twenty-eight locations had already gone dark as of late December, with remaining sites scheduled to shutter across eight states: Alabama, Florida, Georgia, Illinois, Missouri, Montana, South Carolina and Wyoming.&nbsp;At the center of the complaint is the franchising “stack” of ongoing fees and pass-through costs that keep a system running. ARC Burger allegedly owes more than $6.5 million, including royalties, advertising fund contributions, technology and training fees, rent and taxes, and that payments stopped in December 2024. Hardee’s also argued in the lawsuit that the franchisee’s cash flow was not being used to bring accounts current.&nbsp;Hardee’s, for its part, is framing the shutdowns as a contractual enforcement issue, not a brand-wide retrenchment. “These closures are a result of ARC Burger’s failure to cure its defaults under its franchise agreements, despite solid sales,” a Hardee’s spokesperson said.&nbsp;The situation highlights a familiar franchising pressure point: unit economics. Inc. reported that Hardee’s operates more than 1,800 U.S. restaurants and that average annual sales per location are less than $1.2 million, well below averages cited for&nbsp;<a href="https://1851franchise.com/franchise-deep-dive-wendys-franchise-costs-fees-profit-and-data-2722520">Wendy’s</a> and&nbsp;<a href="https://1851franchise.com/how-much-does-it-cost-to-buy-a-mcdonalds-franchise-2724654#stories">McDonald’s</a>. Lower volumes can leave franchisees with less room to absorb higher labor, food and occupancy costs while staying current on fees.&nbsp;Hardee’s said it is working to limit fallout for workers and communities and is looking for ways to reopen closed restaurants. For franchising, the next chapter will likely involve finding replacement operators, transferring sites and rebuilding compliance — a reminder that franchise growth depends as much on franchisee solvency and execution as it does on consumer demand.Read the original article&nbsp;<a href="https://www.inc.com/ava-levinson/hardees-shutting-dozens-restaurants/91282586">here</a>.Want to learn more about how 1851 helps franchisees find the right franchise opportunity? Visit&nbsp;<a href="https://www.1851growthclub.com">www.1851growthclub.com</a> and start your journey.

Hardee's Franchise - ARC Burger Lawsuit - 1851 Franchise

The closures stem from alleged unpaid royalties and missed franchise obligations by a major operator, not a broader chainwide collapse for the Hardee’s system.

Hardee’s Lawsuit Targets Franchisee as 77 Restaurants Prepare to Shut Down

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<a href="https://www.yum.com/wps/portal/yumbrands/Yumbrands/">Yum! Brands</a> is considering a potential sale of Pizza Hut and plans to close 250 underperforming U.S. locations, according to a&nbsp;<a href="https://simplywall.st/stocks/us/consumer-services/nyse-yum/yum-brands/news/yum-brands-weighs-pizza-hut-sale-as-portfolio-reset-accelera">recent article on Simply Wall St</a>. For the franchising industry, the significance is less about the stock and more about what it says about how large franchisors are managing brand portfolios in a high-cost operating environment.<a href="https://1851franchise.com/pizza-hut-franchise-deep-dive-2722519">Pizza Hut</a> is one of the most recognizable names in franchising. If Yum! decides to sell it, that would be a notable shift for a company built on a multi-brand platform. For years, large brand groups have argued that operating multiple concepts creates advantages, including shared resources, stronger purchasing power and the ability to invest in technology across the system. A sale would suggest Yum! believes those benefits no longer outweigh the effort required to improve Pizza Hut’s performance.The planned closures may have the most immediate impact on franchisees. When a franchisor reduces its footprint, it can change how the brand performs in local markets. Fewer locations can mean less convenience for customers, which can hurt overall traffic. It can also weaken the effect of local advertising when there are fewer restaurants supporting promotions in the same trade area.Closures can also affect store-level economics in ways that go beyond the locations that shut down. In some markets, remaining franchisees may pick up some displaced demand. In others, customers may switch to competitors. The changes can also affect local co-op advertising budgets and, depending on how purchasing and distribution are structured, can influence costs tied to volume.The move comes as competition in pizza remains intense, with&nbsp;<a href="https://1851franchise.com/franchise-deep-dive-dominos-pizza-franchise-costs-fees-profit-and-data-2725506">Domino’s</a> and&nbsp;<a href="https://1851franchise.com/franchise-deep-dive-papa-johns-franchise-costs-fees-profit-and-data-2724607">Papa Johns</a> continuing to push delivery, digital ordering and value-focused offers. Simply Wall St notes Yum! has been rolling out its Byte digital platform across brands. If Yum! changes Pizza Hut’s role in the portfolio, it could also change where the company focuses its technology and marketing investment.For franchise systems watching from the outside, Yum!’s review is a reminder that growth is not always the main priority. Sometimes the bigger decision is whether a legacy brand can be improved inside a platform or whether it will perform better under a different owner and a different plan.Read the original article&nbsp;<a href="https://simplywall.st/stocks/us/consumer-services/nyse-yum/yum-brands/news/yum-brands-weighs-pizza-hut-sale-as-portfolio-reset-accelera">here</a>.Want to learn more about how 1851 helps franchisees find the right franchise opportunity? Visit&nbsp;<a href="https://www.1851growthclub.com">www.1851growthclub.com</a> and start your journey.

Yum! is reviewing the brand and closing 250 U.S. locations, a move that could affect franchisees and reshape its restaurant portfolio.

<a href="https://www.mcpfunds.com/">Monomoy Capital Partners</a> has entered into a definitive agreement to acquire&nbsp;<a href="https://1851franchise.com/franchise-deep-dive-jiffy-lube-franchise-costs-fees-profit-and-data-2720873">Jiffy Lube International</a> from Shell for&nbsp;<a href="https://www.mcpfunds.com/news/monomoy-capital-partners-signs-definitive-agreement-to-acquire-jiffy-lube-from-shell/">approximately $1.3 billion</a>.Founded in 1979 and headquartered in Houston, Texas, Jiffy Lube helped pioneer the fast oil change industry and today operates more than 2,000 service centers across North America. The brand serves roughly 19 million customers each year and has expanded beyond its core oil change service to include a broader range of automotive maintenance offerings, such as brake, battery and tire services through its Jiffy Lube Multicare model. Over the past four decades,&nbsp;<a href="https://1851franchise.com/advice-from-a-multi-unit-franchisee-steve-isom-jiffy-lube-2726482">the company has built a significant franchise network</a> that has helped maintain its position as a leader in the quick-service automotive maintenance sector.“Few brands have the heritage and scale of Jiffy Lube,” said&nbsp;<a href="https://www.linkedin.com/in/lee-mlotek-344a795">Lee Mlotek</a>, managing director of Monomoy, in a press release. “As the original pioneer of the fast oil change, Jiffy Lube reshaped the industry and remains the market leader today. We are incredibly excited to partner with our franchisees to enhance the customer experience and value proposition that has made Jiffy Lube a trusted name for generations.”The private equity firm, which manages more than $5.3 billion in assets across its investment funds, has a history of investing in middle-market manufacturing, distribution and service companies.&nbsp;The deal also reflects a broader trend of&nbsp;<a href="https://1851franchise.com/why-franchising-and-private-equity-make-such-a-good-match-2720921">private equity investment in franchising</a>, as institutional investors increasingly view franchise systems as attractive platforms for long-term growth. Franchise brands often combine predictable revenue streams, strong brand equity and scalable expansion models, making them appealing targets for private equity firms seeking stable cash flow and opportunities for operational improvement.&nbsp;Read the original press release&nbsp;<a href="https://www.mcpfunds.com/news/monomoy-capital-partners-signs-definitive-agreement-to-acquire-jiffy-lube-from-shell/">here</a>.&nbsp;Want to learn more about how 1851 helps franchisees find the right franchise opportunity? Visit&nbsp;<a href="http://www.1851growthclub.com">www.1851growthclub.com</a> and start your journey.

Monomoy Capital Partners’ acquisition from Shell positions the iconic automotive service franchise for independent growth across its 2,000-location North American network.

According to a&nbsp;<a href="https://www.businesswire.com/news/home/20260312305776/en/RF-Expands-Residential-and-Commercial-Services-Portfolio-with-Investment-in-Precision-Garage-Door-Service-Franchisee">recent release</a>,&nbsp;<a href="https://rf-partners.com/">RF Investment Partners</a>, a group focused on flexible capital solutions and value-add support to lower-middle-market businesses, has teamed up with&nbsp;<a href="https://www.burlingtoncp.us/">Burlington Capital Partners</a>, a group focused on family, founder and operator-owned lower-middle-market businesses, to acquire a prominent multi-territory&nbsp;<a href="https://franchise.neighborly.com/precision-door">Precision Garage Door Service</a> franchise.The investment marks the seventh platform for RF within the service space. Precision Garage Door Service, which is part of the larger&nbsp;<a href="https://www.neighborly.com/">Neighborly</a> ecosystem, specializes in the installation, maintenance and repair of garage doors.&nbsp;“We are proud to partner with management and the Burlington team to support continued growth by investing in people and operational excellence,”&nbsp;<a href="https://www.linkedin.com/in/peter-fidler-6787143">Peter Fidler</a>, managing partner and co-founder of RF Investment Partners, said in the release. “The sector continues to present compelling opportunities given the essential nature of garage door repair, and we look forward to building on Precision’s strong foundation to drive long-term value.”This deal is part of the broader trend toward institutionalized multi-unit and multi-territory operators. Previously, franchising was largely viewed as the place for “mom-and-pop” businesses. And while franchises remain small, local businesses, the aggressive entry of private equity firms focused on operators (franchisees) rather than the brand (franchisor) is bringing new energy to small business ownership.Read the full release&nbsp;<a href="https://www.businesswire.com/news/home/20260312305776/en/RF-Expands-Residential-and-Commercial-Services-Portfolio-with-Investment-in-Precision-Garage-Door-Service-Franchisee">here</a>.Want to learn more about how 1851 helps franchisees find the right franchise opportunity? Visit&nbsp;<a href="http://www.1851growthclub.com">www.1851growthclub.com</a> and start your journey.

The strategic investment marks the seventh residential services platform for RF and reflects a growing institutional desire for high-potential, operator-led franchises.

How much can franchisees make? It’s a question many prospective owners ask before investing in a franchise. While earnings tend to be driven by variables such as industry, location and general management skills, a proper understanding of the key factors driving profitability can help franchise owners develop expectations that are realistic.&nbsp;Multi-unit franchisee&nbsp;<a href="https://www.linkedin.com/in/mangesh-patel-9368569/">Mangesh Patel</a>, who’s readying the launch of six&nbsp;<a href="https://www.beefobradysfranchise.com/">Beef ‘O’ Brady’s</a> restaurant locations in the Macon, Georgia area, shares insights from his franchising experience.<h2>Understanding Franchise Income</h2>Keeping operational costs in check can have a major impact on overall earnings. Taking a proactive approach to expenses such as food and labor, as well as payroll and scheduling, can help align actual franchise income with general expectations for the business.“I just had a meeting with a couple of people, and they said, ‘You talked about a 25% profit margin, but I’m only doing 12%.’ So, I looked at the figures they sent me,” Patel said. “Their&nbsp;<a href="https://1851franchise.com/calculate-restaurant-franchise-profit-2730476">restaurant</a> food cost was running at 37%, which should be around 30%. The national average is about 32%. If I do things correctly, my average food cost needs to be at or below 30%. And payroll should run around 18%. But many people run 25 to 28%.”So,&nbsp;<a href="https://1851franchise.com/unraveling-franchise-earnings-how-much-can-you-really-make-2723935">how much can franchisees make</a>? Here are five areas to consider.<h2>Practical Tips for Prospective Franchisees</h2><ol><li>Control Costs From Day One:&nbsp;It’s important to monitor payroll, food and supply costs closely. Overstaffing and inefficiencies can quickly reduce profits.</li><li>Plan For The Opening Surge:&nbsp;Traffic within the first few months of opening is likely to be higher. It’s important to adjust staffing and inventory accordingly, and pay close attention to how those levels change as time goes on.</li><li>Invest In Training:&nbsp;Properly trained workers can help reduce waste and improve overall service, which has a direct effect on net income.</li><li>Understand Your Market:&nbsp;Each market is unique and revenue potential will vary depending upon location, demographics and competition.</li><li>Track Metrics Regularly:&nbsp;Food cost percentages, labor ratios and weekly sales data act as key indicators operations may need to be adjusted.</li></ol><h2>What Profitability Really Comes Down To</h2>Patel notes that if franchise owners manage labor and costs properly, it’s not impossible to achieve strong cash flow even in the first year, bucking some franchising trends.So,&nbsp;<a href="https://1851franchise.com/how-much-can-you-make-as-a-franchise-owner-2724761">how much can franchisees make</a>? While results tend to vary, careful planning, disciplined operations and a proactive approach to assessing initial costs are essential. But by grasping and guiding the elements that drive franchise profitability, franchise owners can maximize overall business earnings, scaling a business that’s sustainable financially over the long term.Want to learn more about franchise opportunities on 1851 Franchise? Be sure to visit our&nbsp;<a href="https://1851franchise.com/power-rankings">Power Rankings</a> to read more on brands making moves.

How much can franchisees make? This guide explains what drives franchise earnings and how to manage costs, with expert tips from multi-unit owner Mangesh Patel on maximizing your franchise income.

How Much Can Franchisees Make? A Guide for Prospective Franchise Owners

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2026 Trop Fitness & Personal Training Franchises, 12 Lists of Christmas

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The 12 Top Franchise Lists of Christmas: Fitness and Personal Training Franchises for 2026

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Ellianos Coffee Franchise Costs, Fees, Profit and Data for 2025

Franchise Opportunity Deep Dive: A drive-thru specialty coffee franchise focused on speed, quality and Southern hospitality.

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Franchise Opportunity Deep Dive: A fast-casual restaurant brand serving made-from-scratch sandwiches, salads, soups and pizzas rooted in Southern hospitality.


Newk’s Eatery Franchise Costs, Fees, Profit and Data for 2026

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1851 Franchise 12 Lists of Christmas, Beauty, Spa, Personal Care Franchises

From full-service luxury spas to high-tech medspas and specialized wellness studios, these unique franchise models cater to the specialized needs of modern beauty and wellness enthusiasts.

Kiosks, AI Ordering and Data-Driven Loyalty Apps Are Top Priorities for QSR in 2024

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