1851

In a&nbsp;<a href="https://www.nrn.com/coronavirus/customers-will-want-choose-their-own-experience-post-pandemic-world?utm_source=1851franchise.com&utm_medium=article&utm_campaign=nations-restaurant-news-famous-toastery-ceo-discusses-customers-wanting-to-choose-their-own-experience-in-a-post-pandemic-world-2718789" target="_blank" rel="nofollow">recent article with Nation’s Restaurant News</a>, it was discussed how&nbsp;<a href="https://famoustoastery.com/?utm_source=1851franchise.com&utm_medium=article&utm_campaign=nations-restaurant-news-famous-toastery-ceo-discusses-customers-wanting-to-choose-their-own-experience-in-a-post-pandemic-world-2718789" target="_blank" rel="nofollow">Famous Toastery</a>, a North Carolina-based breakfast and brunch restaurant, responded to the need and expectation changes of customers post-pandemic.While giving customers their choice of service from options like drive-thru, third-party delivery, contactless pickup or classic dine-in is important, restaurant owners also have to make that choice, and some, like Famous Toastery, are choosing to purposefully lean away from convenience technology saturation such as table-side ordering devices. The brand was happy to return to the traditional casual dining experience as the effects of the pandemic faded.“People will spend hours and hours talking about AI and automation at a restaurant and how we know who’s going to walk in the door,” said&nbsp;<a href="https://www.linkedin.com/in/robert-maynard-2105311a9/?utm_source=1851franchise.com&utm_medium=article&utm_campaign=nations-restaurant-news-famous-toastery-ceo-discusses-customers-wanting-to-choose-their-own-experience-in-a-post-pandemic-world-2718789" target="_blank" rel="nofollow">Robert Maynard</a>, Famous Toastery Co-founder and CEO. “But what they don’t talk about is how people need people: they like to sit across from each other and have a conversation.”Click&nbsp;<a href="https://www.nrn.com/coronavirus/customers-will-want-choose-their-own-experience-post-pandemic-world?utm_source=1851franchise.com&utm_medium=article&utm_campaign=nations-restaurant-news-famous-toastery-ceo-discusses-customers-wanting-to-choose-their-own-experience-in-a-post-pandemic-world-2718789" target="_blank" rel="nofollow">here</a> to read the full article.

Nation's Restaurant News: Famous Toastery CEO Discusses Customers Wanting to Choose Their Own Experience in a Post-Pandemic World

1851 Franchise

Famous Toastery’s CEO shares insight on the brand’s business model and how it had to change after the pandemic.

This brand page has been paid for by 1851. Content within this page that is paid will showcase a Sponsored icon. This means the brand has engaged 1851 FRANCHISE to write the content. Content without the Sponsored Icon is aggregated media placements the brand earned. Questions can be sent to editorial@1851franchise.com

nations-restaurant-news-famous-toastery-ceo-discusses-customers-wanting-to-choose-their-own-experience-in-a-post-pandemic-world

Mellow Mushroom

Art and Economics: How Mellow Mushroom’s Local Commitment Helped Secure Franchise Times Top 400 Spot

mellow-mushroom-franchise-times-400-rank-growth

Sola Salons

Photo of interior of Sola Salons location

How Much Can I Make as a Sola Salons Franchise Owner?

franchise-earnings

SweatHouz

Memberships That Matter: SweatHouz’s Recurring Revenue Model Explained

sweathouz-recurring-revenue-model

Pigtails & Crewcuts

Pigtails & Crewcuts National Convention Spotlights a Business That Builds More Than Just Revenue

Why Franchisees Are All In: Pigtails & Crewcuts National Convention Spotlights a Business That Builds More Than Just Revenue

pigtails-and-crewcuts-national-convention-2025

Pet Wants

How Pet Wants Offers a Franchise Opportunity That Feeds Both Pets and Passion

how-pet-wants-offers-a-franchise-opportunity-that-feeds-both-pets-and-passion

Buying a Franchise Masterclass

 Franchise Opportunities

Get Support Buying a Franchise

How to Buy a Franchise White Paper

How to Buy a Franchise

How to Sell Franchises

How to Grow a Franchise

Find a Franchise Supplier

1851 Franchise Opportunities

Franchisor News

Franchisor Power Rankings

FranCamp Mastermind Summit

Franchise Development Website Builder

Franchise Resources

What ALEC-Laffer's Report Means for Franchising

Website Awards

Power Rankings

About 1851

Advertise on 1851

Contact 1851 Editorial

Terms of Use

1851 Login

GROWTH CLUB LOGIN

facebook

instagram

twitter

linkedin

youtube

Authority Brands Enters Q4 with Record Momentum

Authority Brands Enters Q4 with Record Momentum, Surpassing 200 New Franchise Owners in the First 10 Months of 2025

authority-brands-enters-q4-with-record-momentum-surpassing-200-new-franchise-owners-in-the-first-10-months-of-2025

Franchises, work-life balance, millennials in franchising, millennials work-life balance

The Best Franchises for Millennials Wanting Work-Life Balance

best-franchises-millennials-work-life-balance

Photo of Papa Murphy's Take 'N' Bake Pizza franchisee Lily Wilford

Entrepreneur: This 18-Year-Old Saves Babysitting Money for College — Then Decided to Buy a Business Instead

18-year-old-franchise-owner-lily-wilford

Amazon outage, AWS outage, Amazon AWS logo

The Day the Cloud Stalled: How Amazon's Outage Impacted Franchise Economy

amazon-aws-outage-franchise-impact-travel-dining-failure

Thursday 1851 Franchise Agg - NASAA’s Noncompete Push

NASAA’s Noncompete Push Puts Franchise Growth on Uncertain Ground

franchise-noncompete-nasaa-advisory-reasonableness-standard

NJCAR v. Ford - New Jersey Supreme Court Limits Standing Under Franchise Practices Act

New Jersey Supreme Court Limits Standing Under Franchise Practices Act

new-jersey-franchise-practices-act-njcar-v-ford

Health Care Hiring Slowdown Highlights In-Home Care Franchise Opportunities - 1851 Franchise Agg

Health Care Hiring Slowdown Highlights In-Home Care Franchise Opportunities 

health-care-hiring-slowdown-in-home-care-franchise-opportunities

A Practical Playbook: Who To Call First When Franchising Your Business

franchising-your-business-who-to-call-first

image of jerome hanway from right at home Las Cruces, New Mexico 1851 franchise franchisee spotlight

Jerome Hanway Is Building His Right at Home Franchise Around His Mission To Serve

right-at-home-franchise-las-cruces-jerome-hanway

image of michael panos and michel panos, owners of mellow mushroom in Atlanta

The Panos Family’s Role in Preserving Mellow Mushroom’s Character — and Expanding in Atlanta

mellow-mushroom-franchise-panos-restaurant-group-metro-atlanta

image of franchise deep dive from 1851 franchise on doody calls franchise authority brands

DoodyCalls Franchise Costs, Fees, Profit and Data for 2025

doodycalls-franchise-deep-dive

Graphic with arm, holding graduation cap, coming out of stack of books

top-tutoring-test-prep-franchises

Nation's Restaurant News: Famous Toastery CEO Discusses Customers Wanting to Choose Their Own Experience in a Post-Pandemic World

MORE STORIES LIKE THIS