1851

By now, restaurants know that in order to keep up with their tech savvy consumers, they need to have mobile apps. But as more and more brands roll out their own versions of loyalty programs for smartphones, it becomes increasingly difficult to stand out. According to an article in <a href="http://nrn.com/technology/robot-will-take-your-order-now?utm_source=1851franchise.com&utm_medium=article&utm_campaign=nations-restaurant-news-more-restaurants-to-offer-social-media-ordering-5626" target="_blank" rel="nofollow" target="_blank">Nation's Restaurant News</a>, some restaurants are taking their technology efforts to the next level with social media ordering in order to avoid fading into the background. That means consumers can now place their orders through chatbot and messaging platforms like Facebook, Twitter and Slack. Using these robot services eliminates the need for customers to download an app or create a profile for every restaurant chain they frequent. Social media ordering is still new, but it&#8217;s already growing. Pizza Hut, for example, is rolling out chatbot ordering next month at all of its locations across the U.S. The platform will interact with customers when they&#8217;re placing their orders, and even tell them about specific deals and promotions. Taco Bell is also testing out its own social media ordering system called TacoBot, which goes through the messaging tool Slack. In an interview with Nation&#8217;s Restaurant News, Jarrod DellaChiesa, operations and technology consultant for consulting group Synergy Restaurant Consultants, said, &#8220;I see this being really great for larger restaurant chains, to eliminate phone calls and having to download a specific app. It&#8217;s certainly going to grow.&#8221; <a href="http://nrn.com/technology/robot-will-take-your-order-now?utm_source=1851franchise.com&utm_medium=article&utm_campaign=nations-restaurant-news-more-restaurants-to-offer-social-media-ordering-5626" target="_blank" rel="nofollow" target="_blank">Click here</a> to read the original Nation&#8217;s Restaurant News article.

1851 Franchise

Conversational ordering eliminates the need for consumers to download mobile apps.

This brand page has been paid for by 1851. Content within this page that is paid will showcase a Sponsored icon. This means the brand has engaged 1851 FRANCHISE to write the content. Content without the Sponsored Icon is aggregated media placements the brand earned. Questions can be sent to editorial@1851franchise.com

Nation’s Restaurant News: More Restaurants to Offer Social Media Ordering

nations-restaurant-news-more-restaurants-to-offer-social-media-ordering

Paris Baguette

Photo of array of Paris Baguette pastries

Paris Baguette Redefines Morning Routines With Fresh Breakfast and Premium Coffee Strategy

paris-baguette-breakfast-strategy-growth

TruBlue Home Service Ally

TruBlue’s Home Maintenance Plans: Peace of Mind for Homeowners

trublues-home-maintenance-plans-peace-of-mind-for-homeowners

Caring Transitions

Caring Transitions Targets Peoria, Illinois, for Franchise Growth

caring-transitions-targets-peoria-illinois-for-franchise-growth

Caring Transitions Celebrates a Strong Start to 2025 With 19 New Franchise Sales and Momentum-Building Training Events

caring-transitions-celebrates-a-strong-start-to-2025-with-19-new-franchise-sales-and-momentum-building-training-events

Right at Home

Right at Home 30th Anniversary in Home Care with Right at Home Logo

Celebrating 30 Years of Excellence and Future Innovations in Home Care

celebrating-30-years-of-excellence-and-future-innovations-in-home-care

Buying a Franchise Masterclass

 Franchise Opportunities

Get Support Buying a Franchise

How to Buy a Franchise White Paper

How to Buy a Franchise

How to Sell Franchises

How to Grow a Franchise

Find a Franchise Supplier

1851 Franchise Opportunities

Franchisor News

Franchisor Power Rankings

FranCamp Mastermind Summit

Franchise Resources

What ALEC-Laffer's Report Means for Franchising

Website Awards

Power Rankings

About 1851

Advertise on 1851

Contact 1851 Editorial

Terms of Use

1851 Login

GROWTH CLUB LOGIN

facebook

instagram

twitter

linkedin

youtube

DoorDash Expansion Could Reshape Delivery and Operations for Franchise Brands - 1851 Franchise

DoorDash Expansion Could Reshape Delivery and Operations for Franchise Brands

doordash-acquistions-deliveroo-sevenrooms

Crumbl Franchise Investment - TSG Consumer Partners -  1851 Franchise

TSG Consumer Partners Takes Minority Stake in Crumbl, Signaling Franchise Growth Potential

crumbl-franchise-investment-tsg-consumer

Yum Brands Reports Strong Q1 Results with Big Boost from Taco Bell

yum-brands-reports-strong-q1-results-with-big-boost-from-taco-bell

QSR: McDonald’s Gains Momentum With Chicken Innovation, Value Deals and Franchisee Support

mcdonalds-franchise-recovery-chicken-strategy-value-deals-2025

The Future of Franchising: Trends and Predictions for 2025 and Beyond

the-future-of-franchising-trends-and-predictions-for-2025-and-beyond

Layoffs Surge to Pandemic-Era Highs, Opening Doors for Franchise Growth

layoffs-surge-to-pandemic-era-highs-opening-doors-for-franchise-growth

Franchisee spotlight image with Randy and Sandy Craft, Children's Lighthouse logo on blue background

The Crafts’ Successful Journey from New Parents to Children’s Lighthouse Franchisees

the-crafts-successful-journey-from-new-parents-to-childrens-lighthouse-franchisees

Franchisee spotlight graphic with photo of Amy Lepke and family and Papa Murphy's logo

After 14 Years as a Stay-At-Home Mom, Amy Lepke Returned to Papa Murphy’s — This Time as an Owner

papa-murphys-franchise-amy-lepke

Franchisee Spotlight with Micki Waters and Papa Murphy's Logo

Work Mom: How Micki Waters Became a Mother Figure to Her Entire Papa Murphy’s Team

work-mom-how-micki-waters-became-a-mother-figure-to-her-entire-papa-murphys-team

District Taco Franchise Costs, Fees, Profit and Data for 2025

franchise-deep-dive-district-tacos-franchise-costs-fees-profit-and-data

Franchisee spotlight image with photo of Robert Trujillo and UWRG logo on blue background

How Robert Trujillo Expanded His Construction Business With UWRG

how-robert-trujillo-expanded-his-construction-business-with-uwrg

Nation’s Restaurant News: More Restaurants to Offer Social Media Ordering

MORE STORIES LIKE THIS