At Pet Wants, franchising goes far beyond selling pet food — it’s about building trust, fostering relationships and making a meaningful impact in local communities. As the demand for high-quality pet nutrition continues to grow, Pet Wants franchisees are leading a movement that’s as much about connection as it is about commerce.
From mobile markets to neighborhood storefronts, Pet Wants franchisees aren’t just business owners — they’re educators, advocates and partners in pet wellness. With a scalable model, deep community roots and a mission-driven foundation, Pet Wants is truly a franchise with community at its core.
Built Around People and Pets
“Pets are family,” said Jessica Riedy, vice president of operations. “Our franchisees are passionate about bringing fresh, nutritious food to their communities, ensuring that pets live longer, healthier lives.”
This deep-rooted passion drives everything Pet Wants does — from the sourcing of fresh, high-quality ingredients to how franchisees interact with pet parents every day. And because Pet Wants food is manufactured in small batches at low temperatures, and quickly delivered, franchisees can confidently stand behind every bag they sell.
Sharilynn Kagey, a new franchisee in Sherman, Texas, echoes this commitment. “We really want to establish ourselves as a trusted name in Sherman and throughout the Texoma area when it comes to pet nutrition,” she said. “Beyond opening more stores, I want to make sure we’re known for our customer service — being there to offer advice and support to local pet owners.”
That level of care and involvement is what sets Pet Wants apart. Whether it’s scheduling consultations, collaborating with vets to find tailored nutrition solutions or offering free delivery to local homes, franchisees are empowered to make a tangible difference.
“I’m so excited about the free delivery and education aspects of the business,” said Kagey. “We can schedule consultations with pet parents to talk about what’s going on, and we can work hand-in-hand with a vet to add a probiotic or change food to address a health concern. That’s something that makes us very unique compared to other big box stores.”
Becoming the Neighborhood Nutrition Expert
Pet Wants franchisees are often seen as community wellness experts. They aren’t just handing over a bag of kibble — they’re offering guidance on ingredients, explaining the difference between freeze-dried and fresh options, and helping pets live longer, healthier lives.
“Small batches, cooked at low temperatures and shipped fast so they don’t lose nutritional value — I love talking about how our food stands out with customers,” said Marijane Chuang, owner of Pet Wants Chino Hills. “Do you know how old your pet food is? Most consumers don’t. We love to share that safe and educational environment for our pet parents.”
This level of transparency and education builds credibility and trust — two pillars of long-term customer relationships. “The pet industry is built on trust,” said Riedy. “Franchisees who prioritize education and service often become the go-to resource for their communities.”
Local Business, Big Mission
The beauty of Pet Wants’ model is its flexibility. Franchisees can begin with a mobile setup — visiting farmers markets and community events — and scale up to a full retail operation with grooming and wellness services. That adaptability allows owners to meet their community’s needs while growing at their own pace.
More importantly, the mission behind the model creates a deeper sense of purpose. Franchisees often have personal experiences that fuel their passion for pet wellness.
“This is a very important mission to us,” said Rosaline Hansen, a franchisee in Newton, Massachusetts. “We had experience with losing pets far younger than we should have, so we are very proud to focus on making the lives of all pets as happy, healthy, and as long as possible.”
Why Community Is the Secret Ingredient
With strong franchisee support, multiple revenue streams and a proven model, Pet Wants continues to grow across the U.S. — one community, one pet family at a time.
For Kagey, the goal is simple but powerful: “I’m so excited to contribute to pets having optimal lives. Not just trudging through, but actually feeling great, having energy and enjoying themselves well into their senior years.”
That’s the Pet Wants difference. It’s not just about feeding pets. It’s about building a community where pets — and the people who love them — can thrive.
To learn more about franchising with Pet Wants, visit: https://1851franchise.com/petwants/info.