1851

<a href="https://www.linkedin.com/in/lauren-miller-right-at-home/?utm_source=1851franchise.com&utm_medium=article&utm_campaign=right-at-home-franchisee-is-on-a-mission-to-provide-better-care-opens-third-territory-2727335" target="_blank" rel="nofollow">Lauren Miller’s</a> journey into franchising with&nbsp;<a href="https://rightathomefranchise.com/?utm_source=1851franchise.com&utm_medium=article&utm_campaign=right-at-home-franchisee-is-on-a-mission-to-provide-better-care-opens-third-territory-2727335" target="_blank" rel="nofollow">Right at Home*</a> began after a negative personal experience with the care her mother was receiving when she passed away in 2016; the experience left Miller feeling like she could do better for families in a similar situation. After exploring different options, she found&nbsp;<a href="https://1851franchise.com/rightathome/info">Right at Home</a> aligned with her values and mission while offering her the support she was seeking.With a background in pharmaceutical sales and a role as a development director, she became intrigued by franchising and opened her first Right at Home office in Little Rock, Arkansas, in 2019. Despite having no experience in this specific arena, Miller was drawn to Right at Home’s strong support system and commitment to quality. Her family’s deep roots in entrepreneurship in Hot Springs further solidified her decision, making the acquisition a natural fit and driving her passion for improving lives through compassionate care.Miller took the time to chat with 1851 Franchise to discuss all of this and more. Here’s what she had to say.1851 Franchise: Frame your personal story for us. What did you do before franchising, and how did you decide franchising made sense for you?Lauren Miller: My main career was in pharmaceutical sales. Later, I served as a development director for an Arkansas-based franchise system, which sparked my interest in franchising. In 2019, we opened our Little Rock office, which was our first Right at Home office.&nbsp;I had a negative experience as a consumer when my mom died in 2016. It was clear to me that I could do better and truly care for families. That was the beginning of the idea that we could do this. I have a strong family connection in Hot Springs/Hot Springs Village — my grandfather was a business owner there for years — so my family history made this acquisition an easy “yes!”1851:&nbsp;What was your perception of franchising before becoming a franchisee, and what do you want people to know about franchising now that you are in it?Miller: I feel like I had a fairly solid understanding of franchising. Now, looking back on businesses that are franchises, I appreciate the consistency and overall brand awareness from store to store, restaurant to restaurant — whatever it looks like. At the same time, I can see that we can put our own stamp — our own touch — into the business, using our unique gifts and personalities. Working with a solid franchisor allows us to truly serve people well. In our case, that means serving families and our caregivers.1851: What made you choose this brand? What excites you most about this company?Miller: I explored a lot of different options and looked at three other home care franchises. I’m not a typical franchisee — I didn’t come into this with an MBA, and I haven’t been a CEO for 25 years. I was just someone who thought I could do it better. What stood out to me about Right at Home was the support they gave their franchisees and their commitment to quality across every discipline. That continuous emphasis on quality and the support I received made it clear that this was the right fit for me and helped me improve lives.1851: What’s your biggest accomplishment in this job?Miller: We’ve received national awards and designations, and those logos and stamps of approval on your website are really important. But, honestly, I feel like our greatest accomplishment is truly helping families navigate seasons they don’t expect, normalizing those experiences and serving people really well.1851: What’s your big goal this year?Miller: With the expansion to our third territory, we want to continue serving and growing, reinforcing the quality of our care. Our goal is to align with more families who can trust that we offer consistent, high-quality care.1851: What advice do you have for aspiring franchisees?Miller: For me, aligning with a franchise worked because I appreciated the model. It works if you’re willing to abide by the rules and guidelines while also bringing your own strengths to the table. If you’re considering franchising, you have to be willing to contribute what you have while also appreciating the support of the franchisor. For me, it was about finding a brand and a franchisor that valued my gifts and acknowledged the areas where I would need support.ABOUT RIGHT AT HOME:Founded in 1995, Right at Home offers in-home care to seniors and adults with disabilities who want to live independently. Most Right at Home offices are independently owned and operated and directly employ and supervise all caregiving staff. Each caregiver is thoroughly screened, trained, and bonded/insured before entering a client’s home. Right at Home’s global office is based in Omaha, Nebraska, with more than 700 franchise locations in the U.S. and five other countries. For more information about Right at Home, visit https://www.rightathome.net/ or read the Right at Home blog at&nbsp;<a href="https://www.rightathome.net/blog/?utm_source=1851franchise.com&utm_medium=article&utm_campaign=right-at-home-franchisee-is-on-a-mission-to-provide-better-care-opens-third-territory-2727335" target="_blank" rel="nofollow">https://www.rightathome.net/blog/.</a>&nbsp;

Right at Home Franchisee Expands to Third Territory

1851 Franchise

After a negative experience with her mother’s care, Lauren Miller became a Right at Home franchisee to provide others in a similar situation with more compassionate care.

This brand page has been paid for by 1851. Content within this page that is paid will showcase a Sponsored icon. This means the brand has engaged 1851 FRANCHISE to write the content. Content without the Sponsored Icon is aggregated media placements the brand earned. Questions can be sent to editorial@1851franchise.com

Right at Home Franchisee Is on a Mission To Provide Better Care, Opens Third Territory

right-at-home-franchisee-is-on-a-mission-to-provide-better-care-opens-third-territory

Melting Pot

photo of an iphone showing a melting pot tiktok ad

How Melting Pot’s Digital Innovation Drives Franchisee Success

how-melting-pots-digital-innovation-drives-franchisee-success

Senior Care Authority

Why Senior Care Authority Is a Great Franchise Option for a Family Business

why-senior-care-authority-is-a-great-franchise-option-for-a-family-business

Children's Lighthouse

How To Get Financed To Open a Children’s Lighthouse Franchise

how-to-get-financed-to-open-a-childrens-lighthouse-franchise

Beansquad

How BeanSquad Transforms Franchise Financial Management for The UPS Store Operators

how-beansquad-transforms-franchise-financial-management-for-the-ups-store-operators

Layne's Chicken Fingers

Former Landscaping Entrepreneur Finds New Passion in Growing With Layne’s Chicken Fingers Franchise

former-landscaping-entrepreneur-finds-new-passion-in-growing-with-laynes-chicken-fingers-franchise

Buying a Franchise Masterclass

 Franchise Opportunities

Get Support Buying a Franchise

How to Buy a Franchise White Paper

How to Buy a Franchise

How to Sell Franchises

How to Grow a Franchise

Find a Franchise Supplier

1851 Franchise Opportunities

Franchisor News

Franchisor Power Rankings

FranCamp Mastermind Summit

Franchise Resources

What ALEC-Laffer's Report Means for Franchising

Website Awards

Power Rankings

About 1851

Advertise on 1851

Contact 1851 Editorial

Terms of Use

Login

facebook

instagram

twitter

linkedin

youtube

Proposed Tariffs on Mexico, Canada and China Could Reshape U.S. Franchising Landscape

proposed-tariffs-on-mexico-canada-and-china-could-reshape-us-franchising-landscape

DeepSeek - Is DeepSeek Coming for Your Franchise? - Editorial - 1851 Franchise

Editorial: Is DeepSeek Coming for Your Franchise? 

is-deepseek-coming-for-your-franchise

1851 Agg - Empower Brands 6 Franchises Named to FBR's 2025 Top Franchises List - 1851 Franchise

Empower Brands Celebrates Six Franchises Named to Franchise Business Review’s 2025 Top Franchises List

empower-brands-celebrates-six-franchises-named-to-franchise-business-reviews-2025-top-franchises-list

DOJ FTC Antitrust Guidelines - Franchise News - 1851 Franchise

DOJ and FTC Issue New Antitrust Guidelines with Implications for Franchising

doj-and-ftc-issue-new-antitrust-guidelines-with-implications-for-franchising

Paris Baguette Ranks Among Top Franchises on Entrepreneur’s Franchise 500® for 2025 - 1851 Franchise

Paris Baguette Ranks Among Top Franchises on Entrepreneur’s Franchise 500® for 2025

paris-baguette-ranks-among-top-franchises-on-entrepreneurs-franchise-500-for-2025

Navy Supply Officer Purchases Right at Home Franchise in Virginia Beach 

navy-supply-officer-purchases-right-at-home-franchise-in-virginia-beach

Newlyweds Open Paris Baguette Franchise to Serve Up Fresh Baked Goods in Upper Dublin, Pennsylvania

Newlyweds Open Paris Baguette Franchise to Serve Up Fresh Baked Goods and Community Spirit in Upper Dublin, Pennsylvania

newlyweds-open-paris-baguette-franchise-to-serve-up-fresh-baked-goods-and-community-spirit-in-upper-dublin-pennsylvania

Lucas Hamm Brings Compassionate Care to Eagan, Minnesota with Right at Home Franchise

lucas-hamm-brings-compassionate-care-to-eagan-minnesota-with-right-at-home-franchise

Right at Home Comes to Long Beach, Driven by Franchisee’s Personal Experience in Caregiving

right-at-home-comes-to-long-beach-driven-by-franchisees-personal-experience-in-caregiving

Right at Home Franchisee Is on a Mission To Provide Better Care, Opens Third Territory

MORE STORIES LIKE THIS