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Why Employees Love Working at TruBlue Total House Care

Tim Loehrke and Sean Lashley, two lead technicians at TruBlue House Care of Vienna, Virginia, share why TruBlue is different from typical contracting work, the benefits of working for the company and more.

By Luca Piacentini1851 Franchise Managing Editor
SPONSOREDUpdated 10:10AM 08/19/22

TruBlue Total House Care, the franchise that provides subscription-based home maintenance and handyman services for seniors and families, is on a mission to help people maintain the safety and value of their homes through home assessments and regular maintenance. Part of achieving that mission is providing meaningful and rewarding career opportunities to employees throughout their system. While several handyman franchise brands are out there, TruBlue has seen such significant growth over the past few years because it stands out from the crowd. Not only does the brand cater to the often-underserved senior market, but it also does so with a level of professionalism that is hard to find in the industry. 

“Our major differentiating factor with consumers is the level of trust and reliability we emphasize with our employees,” said TruBlue President Sean Fitzgerald. “These are not 1099 workers — they are background-checked, screened and insured. We are not going to send just anybody into a customer’s home. That is the senior care industry standard, and we apply those same standards to home services. As a result, we stand out for both seniors and busy families. Our higher level of service makes us unique, which leads to more repeat clients and referrals for franchisees.”

And while ongoing labor shortages continue to impact several industries, Fitzgerald says TruBlue franchisees can be confident that they will not only have the right tools to attract qualified employees, but also the kind of business model that will keep them satisfied in their career. 

Tim Loehrke and Sean Lashley, for example, are two lead technicians at TruBlue House Care of Vienna, Virginia. Lashley has been with the company for nearly 2 years and Loehrke joined over a year ago after a nearly 25-year career as a craftsman and aircraft mechanic. Both of them said that they had always dabbled in doing handyman work on their off time, but never professionally. When they discovered TruBlue, they liked the sound of helping people in their homes.

“The thing that really attracted me to the job originally was the kinds of jobs that we do,” said Loehrke. “I didn’t want to be a contractor and didn’t want to do big house remodels. I like the in-and-out jobs. I also love the different people you meet along the way and the things you learn while figuring out the best way to solve problems. That is really why I chose this job.”

Lashley agrees, saying that even though he’s been there for 2 years, every day with TruBlue is still different. “I’ve never wanted a career where I do the same thing every day, like typical construction work,” he said. “TruBlue allows you to enjoy different jobs, and you get that satisfaction.”

And Loehrke says TruBlue stands out because they can handle projects that many other companies may not tackle. “We’ve had a handful of jobs where homeowners say, ‘We had three handymen and contractors come in already, but they can’t get it done.’ Then we’ll come in and get it fixed in three hours, and it's better than new,” he said. “People are dumbfounded, and that brings a lot of satisfaction to me. Everything can be figured out, and we have the niche to do those smaller projects that other companies aren’t willing to do.” 

While every project is a little different, Loehrke says the typical day starts at 9 a.m. “We get a job outline ahead of time, so we can look at it and have an idea of our plan,” he said. “Then, in the morning, we meet and figure out how and what we are going to do. It is not uncommon for us to go to Home Depot two times a day for supplies. Then we go to the house and do the job. Sometimes the project is in-and-out in one day, but other times it might be a few days.”

Beyond the day-to-day work, Loehrke says there are several other benefits to being a TruBlue employee. “The working environment really is great,” he said. “Carmen Hendricks, the franchise owner of our location, provides us with the tools, education and everything we need to thrive as technicians. She’ll work with us and find the niches that we work best in — for example I like to do a lot of carpentry and detail work, so she’ll put me on those projects. TruBlue really allows you to find what you are best at and focus on it.”

Overall, Lashley says his favorite part of working with TruBlue is helping those in the community. “When you finish a job in someone’s home and people are satisfied with it, they really appreciate the work,” he said. “And also, the ability to help seniors and provide them with handyman services they can’t do themselves really makes you feel good.”

Fitzgerald notes that the TruBlue team is happy to provide employees all over the country with meaningful and exciting career opportunities. Now, with a proven staffing model designed to attract and retain talent, TruBlue is continuing to catch the eye of business-savvy investors across the country. Since the start of 2022, the brand has added 14 new franchise locations, which equates to an 18% growth of the entire system, keeping pace to reach its goal of 100-plus locations by the year’s end. 

The total investment estimate for a TruBlue Total House Care franchise ranges from $65,050–$91,400. To learn more about franchising with TruBlue, please visit https://trubluefranchise.com/.

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