User experience drives customer satisfaction, loyalty

Standing out from the crowd and maintaining customer loyalty is no longer achieved simply by being known for a great product and customer service. Taking your brand to the next level is about providing the best overall experience. According to a Customer Experience Impact (CEI) Report, 89 percent.....

By EMILY CHENG

SPONSOREDUpdated 11:24 AM • 10/30/14

*This brand is a paid partner of 1851 Franchise. For more information on paid partnerships please click here.

MORE STORIES LIKE THIS

Hooters Leans Into Franchising With Closure of 30 Company-Owned Stores

"Come in, We're OPEN" sign against abstract background

Small Business Optimism Dips, Raising Concerns for Franchise Owners

Wendy's CEO Kirk Tanner Steps Down - Breaking News - 1851 Franchise

Wendy’s CEO Kirk Tanner Steps Down Amid Challenges, Leaving Franchisees Facing Uncertainty

Rising Jobless Claims Could Signal Challenges — and Opportunities — for Franchising

Featured Franchise News

U.S. Budget Deficit Rises as Tariff Revenues Increase — Potential Considerations for Franchising

Dickey's Franchisee Backlash - Lawsuits - Disputes - 1851 Franchise

Texas-Based Dickey’s Barbecue Pit Grapples with Franchisee Backlash

Design with person in blazer, with laptop, holding sign that reads "LOOKING FOR A JOB"

Uptick in Jobless Claims Points to Continued Instability in Labor Market

Extraordinary Brands Acquires CycleBar and Rumble, Shaking Up Boutique Fitness Franchising

Featured Brand News

Photo of exterior of Woodhouse Spa location

What Should I Expect When Opening My Woodhouse Spa Franchise?

Photo of two Fresh Coat vans parked outside a building

Scaling With Fresh Coat Painters: Insights and Tips From the Field

A Business That Fills Your Heart: Why Pigtails & Crewcuts Franchisees Say It’s More Than a Career

Why Consider a Corporate Career Change? Find Meaningful Work Helping Others With Caring Transitions