site_logo
banner
Franchise News

User experience drives customer satisfaction, loyalty

Standing out from the crowd and maintaining customer loyalty is no longer achieved simply by being known for a great product and customer service. Taking your brand to the next level is about providing the best overall experience. According to a Customer Experience Impact (CEI) Report, 89 percent.....

By EMILY CHENG
SPONSOREDUpdated 11:24 AM • 10/30/14

*This brand is a paid partner of 1851 Franchise. For more information on paid partnerships please click here.

MORE STORIES LIKE THIS

Hooters Leans Into Franchising With Closure of 30 Company-Owned Stores - Agg - 1851 Franchise

Hooters Leans Into Franchising With Closure of 30 Company-Owned Stores

"Come in, We're OPEN" sign against abstract background

Small Business Optimism Dips, Raising Concerns for Franchise Owners

editorial

Technomic Releases Annual Ranking of the Top 15 Fast-Food Chains in the U.S.

Image of Donald Trump pointing with red stripes in the background

August 1 Tariff Deadline Is Said to Have ‘No Extensions’: What This Could Mean for Franchises

iconBuy A Franchise