The Broker: Todd Pfister

The Company: FranNet

1851 Franchise talked to Todd Pfister about how his professional history helps him understand franchisees better, his advice for prospective franchise owners, and how communication is key when it comes to brands awarding more franchisees. 

“Winning to me is that our candidates get their questions answered,” said Pfister. “So winning means that I'm listening, I'm hearing, I'm guiding, but we're answering their questions and getting them to the right outcome for them. Most of the time, the outcome is a no or it's not the right time. And when the outcome is a yes, that's great, but really making sure we get the right outcomes to find that right fit business for our clients.”

Watch the interview above or on YouTube.

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Victoria Campisi

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Victoria Campisi

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